Pricing ranges from
    $3,995 – 6,595/month

    Carlton Senior Living Downtown Pleasant Hill

    175 Cleaveland Rd, Pleasant Hill, CA, 94523
    4.3 · 74 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $3,995+/moStudioIndependent Living
    $4,995+/mo1 BedroomIndependent Living
    $4,695+/moStudioAssisted Living
    $4,995+/mo1 BedroomAssisted Living
    $6,595+/moSemi-privateMemory Care

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.34 · 74 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.3
    • Meals

      4.2
    • Building

      4.5
    • Value

      4.1

    Location

    Map showing location of Carlton Senior Living Downtown Pleasant Hill

    About Carlton Senior Living Downtown Pleasant Hill

    Carlton Senior Living Downtown Pleasant Hill sits right in the center of Pleasant Hill, close to Crescent Plaza, City Hall, and the Pleasant Hill Senior Center, and it provides several living options including independent living, assisted living, and specialized memory care for folks with Alzheimer's and other dementias. The community offers different apartment floor plans like Alcove, Deluxe Alcove, and One Bedroom, all set up with kitchens, storage, cable TV, Wi-Fi, and easy controls for heating and air conditioning, and the showers have low steps or roll-in access for safety, which helps folks with mobility. A good number of activities fill the calendar each week, like fitness classes, live music, arts and crafts, book clubs, card games, movie nights, and seasonal parties, and there are often educational seminars too if anyone likes to keep learning or stay busy. The staff coordinates religious services, outings in accessible buses for shopping or appointments, and even intergenerational events that bring in younger folks, which keeps people feeling connected. There are restaurant-style meals three times a day with diabetic-friendly options, and a 24-hour Carlton Café for snacks, as well as the Live 2B Healthy senior fitness program and onsite physical therapy, which folks seem to like for staying in shape. Room service comes in handy if someone isn't feeling well, and on top of that, all the housekeeping, linen changes, laundry, maintenance, and basic utilities (like water and electricity) get handled, so there's no big chores to worry about.

    The building is a secure, multi-floor space with emergency preparedness procedures, 24-hour staff, an emergency call system, and personal medical alert systems, and the community uses gear like Hoyer lifts for safe transfers, which works well for people with higher care needs. Licensed nurses help with medication management, diabetes care, bathing, dressing, grooming, and getting to medical visits if anyone needs a hand, and a Positive Approach to Care® approach, inspired by Teepa Snow, keeps memory care respectful and person-centered at every stage, while every resident gets a Personal Expressions program made for what they like and need. The grounds even have a backyard wildlife habitat certified by the National Wildlife Federation, so residents can spot local birds and squirrels. The community welcomes pets and has some pet-friendly policies, which is good news for those with furry companions, and there's a full-service salon and barber shop for haircuts, massages, and pedicures.

    Carlton Senior Living runs this place as part of a family-owned network that's served seniors in Northern California since 1985, focusing on creating a welcoming and homelike atmosphere, always keeping a focus on compassion, dignity, and relationships. Transportation vans are wheelchair accessible for outings, and different payment types like long-term care insurance, private pay, and VA benefits are taken, but Medicaid and Medicare aren't options here. The staff goes through training in aging, memory care, mobility, and safety, and they help folks with health and wellness programs covering balance, brain fitness, chair and dance fitness, and health education. Apartment layouts vary a bit in size, but all are made to be comfortable and easy to use. Residents also get access to state-of-the-art technology-Amazon Alexa, smart home features, and cable-making it simpler for people to stay connected or get the help they want with daily routines. Carlton Senior Living Downtown Pleasant Hill stands out for its family focus, wide range of care, rich activity program, and dedication to helping seniors feel part of a real community where staff treat everyone like family.

    People often ask...

    State of California Inspection Reports

    18

    Inspections

    1

    Type A Citations

    3

    Type B Citations

    5

    Years of reports

    29 Aug 2024
    Inspection found the facility in compliance with regulations, with no deficiencies cited.
    11 Dec 2023
    Confirmed no deficiencies found during the visit to follow-up on reported Covid Positive cases.
    11 Dec 2023
    Identified a death in the facility with an unknown cause, prompting a follow-up visit and request for additional information.
    11 Dec 2023
    Confirmed incident involving cashed check, employee, and police intervention. No deficiencies noted during visit.
    13 Sept 2023
    LPAs conducted a thorough inspection and found no deficiencies at the facility.
    01 Mar 2023
    Confirmed staff neglect in leaving residents in soiled clothing, failure to administer medications as ordered by the physician, and not providing proper grooming and bathing assistance.
    01 Sept 2022
    Investigated the allegation of improper assessment of a resident's health conditions; determined it was not supported by sufficient evidence.
    31 Aug 2022
    During the inspection, LPAs found no deficiencies and all areas of the facility were in compliance with regulations.
    11 Feb 2022
    LPAs identified deficiencies related to reporting and handling of a COVID-19 outbreak at the facility.
    • §
    • §
    30 Sept 2021
    Observed infection control practices and mitigation plan in compliance. Temperature checks, PPE training, and emergency supplies all in order.
    18 Jun 2021
    Confirmed that a resident left the facility due to a malfunctioning exit door, however, it was determined that staff did not react timely during the incident.
    • § 87303(a)
    13 Apr 2021
    Found insufficient evidence to substantiate allegations of contributing to a resident's death and failing to timely notify family of a change in medical condition.
    04 Mar 2021
    Reviewed incident of physical abuse involving a staff member and a resident, leading to immediate termination of the staff member. Staff scheduled for retraining in care and abuse prevention.
    • §
    15 Dec 2020
    Confirmed an incident where a staff member physically assaulted a resident, resulting in immediate arrest and no visible injuries to the resident.
    01 Jun 2020
    Confirmed presence of COVID-19 cases among residents and staff; discussed facility's protective measures and recent recognition program.
    12 May 2020
    Confirmed no deficiencies cited during inspection.
    30 Apr 2020
    Identified COVID-19 related concerns during the inspection.
    15 Jan 2020
    Confirmed that staff are trained and knowledgeable in emergency procedures, with quarterly drills conducted and documented.
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