Windsor Rosewood Care Center

    1911 Oak Park Blvd, Pleasant Hill, CA, 94523
    3.6 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caring staff but dangerous neglect

    I had a mixed but ultimately worrying stay. Some staff, the administrator, and activities were caring and accommodating, and parts of the facility were clean and welcoming - but I also encountered strong odors, pests, poor hygiene, and uneven food. More alarmingly, meds were missed or late, calls ignored, residents left unassisted (including toileting and wound care), and I saw what I felt was medical negligence. I would only recommend this place if you can provide constant family oversight and urge regulatory review before trusting it with a vulnerable loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.60 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      3.2
    • Amenities

      3.6
    • Value

      4.0

    Location

    Map showing location of Windsor Rosewood Care Center

    About Windsor Rosewood Care Center

    Windsor Rosewood Care Center, a 4-Star Medicare rated facility, provides skilled nursing, rehabilitation, and memory care in a warm and comfortable setting, and the place truly feels inviting when you walk in and see residents enjoying the movie theater, game rooms, music and arts programs, or maybe heading to the garden or walking paths outside or just relaxing in community spaces like the library or indoor activity room, since the atmosphere really encourages people to do as much or as little as they want every day. Private room options are available, and all the rooms include private bathrooms, cable TV, internet, air conditioning, and some have kitchens or kitchenette areas, so residents really can settle in comfortably whether they're there for a short stay after surgery or for long-term care. Windsor Rosewood offers health services like skilled nursing, respiratory and pulmonary care, pain management, advanced wound and antibiotic therapy, and help with incontinence, and they handle post-surgical needs or support for seniors recovering after a hospital stay with tailored care plans, round-the-clock supervision, and a 24-hour call system to keep everyone safe. They make sure residents get daily support with bathing, dressing, transfers, medication management, and assistance for those with limited mobility, so people can hold on to as much independence as possible while getting the help they need. There's a big focus on wellness, so you'll see spa and sauna options, scheduled fitness programs, a dedicated fitness room, and events for all interests, plus transportation and parking are available, which takes some stress off. Community services like housekeeping, laundry, dry cleaning, move-in help, and family support are covered, and the dining areas look nice and are set up restaurant-style, so meals come prepared by professional chefs that work with special diets, including options for those with allergies or diabetes. Windsor Rosewood employs staff who speak English, and they keep things running smoothly with help from their in-house CNA Academy that trains new certified nursing assistants. Residents can join scheduled daily activities, social events, outdoor programs, movie nights, and use a wellness room, or they can just spend time in the garden or take part in community-sponsored activities at their own pace. Recreational activities are always running, from music and arts to games to outings. They accept both Medicaid and Medicare, and families can plan visits and tours, with plenty of on-site parking and easy access. The team at Windsor Rosewood focuses on compassionate care, using modern medical technology while making sure everyone feels respected and understood, and their rehabilitation programs-covering physical, occupational, recreational, and speech therapies-are designed to help seniors regain strength, mobility, and confidence after illness or injury, or even after just a short hospital stay.

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