Poway Healthcare Center

    15632 Pomerado Rd, Poway, CA, 92064
    3.4 · 54 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Troubling care, few redeeming positives

    I had a mixed but mostly troubling experience. Positives: a few nurses and CNAs were genuinely caring, the PT/OT and speech teams were excellent and helped recovery, and the facility can feel homey with activities. Negatives: widespread neglect and unsafe care (ignored symptoms, delayed meds, wandering dementia patients), poor communication, inconsistent/unprofessional staff, missing belongings, cleanliness and smell issues, tiny/shared rooms, and awful food. A couple of staff went above and beyond, but overall I would be very cautious about recommending this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.3
    • Meals

      2.4
    • Amenities

      3.0
    • Value

      3.4

    Location

    Map showing location of Poway Healthcare Center

    About Poway Healthcare Center

    Poway Healthcare Center is a skilled nursing facility dedicated to providing compassionate, comprehensive care in a setting designed to feel like home. With a talented team of caregivers, the center delivers 24/7 personalized healthcare services tailored to meet the unique needs of each resident. The beautiful, state-of-the-art building features spacious rooms and sun-filled, tastefully decorated common areas where patients and families can spend quality time together. Each suite and shower area is designed with safety, privacy, and comfort in mind, ensuring a secure and welcoming environment for everyone.

    A hallmark of Poway Healthcare Center is its strong focus on patient-centered care, emphasizing the well-being and comfort of each individual. Residents have access to a complete range of rehabilitative services, including physical, occupational, speech, and respiratory therapies. The fully equipped rehab gym is staffed by licensed experts who work closely with each patient to support their recovery goals and foster confidence. The center's approach extends beyond medical treatment to include everyday living support, ensuring that residents receive the help they need while maintaining their dignity and independence.

    The facility prides itself on fostering a vibrant, engaging atmosphere with a daily schedule of activities, giving residents opportunities to be as active and social as they wish. Whether it is participating in group classes, enjoying time in outdoor shaded seating areas, or simply relaxing in the inviting common spaces, there are plenty of amenities aimed at promoting comfort and happiness. The center’s commitment to quality is reflected in accolades such as a 5-Star rating from the Centers for Medicaid and Medicare Services and recognition by U.S. News & World Report as one of the best nursing homes in the nation.

    Poway Healthcare Center also strives to support families and patients throughout the entire care journey, helping them navigate transitions, plan for life after discharge, and arrange any outside services as needed. The team is readily available to answer questions about insurance plans and provide clear guidance to help families make informed decisions. In addition, thoughtful touches, such as the option to send personalized Ecards that are hand-delivered to residents, help foster a sense of connection and community. The central location makes it convenient for loved ones to visit, further enhancing the comforting, supportive environment.

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