Pricing ranges from
    $5,812 – 7,555/month

    Ambassador Garden Retirement

    7324 Canby Ave, Reseda, CA, 91335
    3.6 · 18 reviews
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Mostly positive care, some concerns

    I'm a long-term resident and overall pleased - the rooms are large and nicely decorated, the facility is clean and well-run, the food is excellent with healthy options and good portions, and staff generally are caring, helpful and professional with strong leadership and reliable meds/therapy support. There's a good activity calendar, patio/outdoor space, TV/cable and useful amenities. My caution: I've encountered short-tempered staff at times and have heard reports of missing items and inconsistent handling of complaints; some outdoor/communal areas feel a bit run-down. If you visit, ask about incident resolution and payment/receipts, but for affordable, attentive care this place is worth considering.

    Pricing

    $5,812+/moSemi-privateAssisted Living
    $6,974+/mo1 BedroomAssisted Living
    $7,555+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.56 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      3.6
    • Amenities

      3.1
    • Value

      4.3

    Location

    Map showing location of Ambassador Garden Retirement

    About Ambassador Garden Retirement

    Ambassador Garden Retirement is about 6.7 miles outside Calabasas, California, and has space for up to 158 people in a large building with both studio and semi-private rooms, all with private baths and safety features like grab bars, which makes it easier for people who need extra help getting around. The community is well known in its area, ranked as the 8th highest rated with an average score of 6.8 out of 10, which shows that many feel comfortable enough to share honest feedback. The facility offers assisted living, independent living, nursing home, and memory care services, meaning people with different needs can find support here-whether someone just needs light help with daily living or more hands-on care for challenges like memory loss. Trained and licensed staff provide care day and night, with help for things like bathing, dressing, grooming, medication, incontinence, and even escorting to meals or activities, always with an emergency response system ready in case someone calls for help.

    There's deep cleaning every week, light cleaning every day, and staff take care of laundry or residents can do their own if they want, which lets folks decide what makes them most comfortable. For those who like to stay active or want a break, there's a pool and jacuzzi, outdoor patios, landscaped gardens with paths, a courtyard with a fountain, a beauty salon for haircuts or barber services, a gym, a TV lounge, a library, and even a pool room with exercise equipment. The activity room has a big screen TV, and the spacious lobby has an aquarium, making it feel a little more special when guests come to visit. Meals are served in a garden view dining room with a focus on nutrition, and the whole campus is pet-friendly, letting some pets join.

    Ambassador Garden Retirement has smoke detectors, fire alarms, and sprinkler systems throughout for safety, and secured parking's available behind the building. Utilities are included except for phone and TV. Staff receive ongoing training, everyone's licensed by the state of California (License #197603652), and the community is regularly reviewed to make sure it meets state rules. The place feels lively, with activities every week, games, creative sessions, and even movie nights, plus respite and hospice care when people need things to feel comfortable at the end of life. There's a family-like atmosphere, with a dedicated team of caregivers who focus on supporting each person as needs change, whether independent or needing more help. Veteran benefits like Aid and Attendance can help some folks with costs, and Ambassador Garden Retirement's won "Best of Senior Living" awards for care and activities, which speaks to their steady attention to detail, kindness, and efforts to keep people engaged. The environment is set up for both large group gatherings and smaller, quiet get-togethers, which lets people choose how social they want to be. The ALW Program helps people who need more financial support for assisted living, and care homes offer shared settings for those who'd rather live in a neighborly way, and anyone wanting to see more can take a tour to get a real sense of daily life, from dining options to simple routines.

    People often ask...

    State of California Inspection Reports

    27

    Inspections

    1

    Type A Citations

    0

    Type B Citations

    6

    Years of reports

    09 Jun 2025
    Found no sufficient evidence to support the claim of staff neglect causing pressure injuries to a resident, based on interviews and reviewed medical records.
    21 Apr 2025
    Determined that the eviction allegation did not have enough evidence after interviews, records, and observations. Determined that the refund allegation showed a prorated refund was issued and mailed to the resident's authorized representative.
    10 Mar 2025
    Found no deficiencies; safety systems functioned, areas were clean, and resident and staff records were complete.
    10 Jan 2025
    Found no immediate health and safety issues after a case management visit and building tour; evacuated residents were not present at the time.
    25 Apr 2024
    Found that the home is a two-story building with a functioning elevator, posted evacuation routes, clean common areas, and a locked medication room with a med tech dispensing meds; hot water measured about 107°F on the first floor and 112°F on the second, and fire safety systems were in place with extinguishers serviced in 2023 and sprinklers throughout, with a recent inspection showing all systems functional. Noted issues included a screen door not in good repair, cracked fire door glass, several locked storage areas, and complete resident and staff records reviewed.
    25 Apr 2024
    Confirmed cleanliness, safety measures, and proper record-keeping during the inspection.
    19 Mar 2024
    Found no evidence to support the allegation that staff yelled at residents while in care; eight residents reported no yelling, and the administrator noted loud speech was due to residents’ hearing impairments. Found no evidence to support the allegation that staff did not respond to residents’ calls for help; eight residents reported staff responding almost immediately or within ten minutes.
    19 Mar 2024
    Investigated allegations of staff yelling at residents and not providing assistance, but found no evidence to support the claims after conducting interviews with residents and staff.
    10 Jan 2023
    Found full compliance with Title 22 regulations and no citations issued. Elevator was functional but scheduled for maintenance in February 2023, with a city inspection to follow.
    10 Jan 2023
    Confirmed compliance with regulations during the unannounced annual visit.
    20 Dec 2022
    Found insufficient evidence to prove or disprove the mold/mildew problem in resident rooms, though most residents and staff reported no issues and only minor wear was observed. Found insufficient evidence to prove ordisprove the elevator not operating for months, resident confinement to rooms, or residents being locked in at night, with ongoing accommodations and a prior repair history noted.
    20 Dec 2022
    Confirmed allegations of mold/mildew in resident rooms were unsubstantiated. Allegations of non-operational elevator and resident confinement to their room were also unsubstantiated. Allegations of residents being locked in the facility at night were also unsubstantiated.
    07 Dec 2022
    Investigated the complaint alleging a broken call system pull cord in a resident's bathroom; multiple repair attempts were made, and the pull cord in the main part of the room was functional.
    07 Dec 2022
    Found insufficient evidence to prove the allegation that staff hit the resident. Found insufficient evidence to prove the allegation that staff took the resident’s belongings and would not release them.
    07 Dec 2022
    Found insufficient evidence to prove allegations of abuse or withholding belongings.
    30 Nov 2022
    Investigated the allegation that the elevator was broken and residents were not accommodated during maintenance. Found signs indicating the elevator was inoperable and slated for repair, observed ongoing modernization work and temporary accommodations, but there was insufficient evidence to prove the alleged violation.
    30 Nov 2022
    Inspection findings: Elevator maintenance issue alleged, repairs ongoing; insufficient evidence to confirm or refute allegation.
    19 Aug 2022
    Determined the eviction allegation due to non-payment of rent unsubstantiated. The resident had not paid full rent for June through August 2022, an eviction notice was issued, and it was rescinded after the resident agreed to pay the balance.
    19 Aug 2022
    Confirmed illegal eviction allegation due to unpaid rent, but determined eviction notice was lawful and resident agreed to pay balance, resulting in rescinded eviction notice.
    10 Feb 2022
    Identified adherence to infection-control policies during an unannounced visit, including entry screening, temperature checks, masking and social-distancing signage, and readily available hand sanitizer; observed clean spaces and proper storage for PPE, medications, and cleaning supplies. Found functioning fire safety equipment, clear evacuation signage, and outdoor areas with distancing markers.
    10 Feb 2022
    Conducted an inspection using CARE tools; facility adhered to COVID-19 protocols, fire safety measures, and cleanliness standards in common areas and resident rooms.
    19 Jul 2021
    Found that a fight occurred between two residents, with one returning from a room with a knife to stab the other; staff intervened and removed the knife. 911 was called, police arrived, no charges were filed, and the allegation was determined true at this time.
    19 Jul 2021
    Confirmed that a fight took place between two residents, with one resident hitting the other and the other resident returning with a knife. Police were called and no charges were filed.
    04 Jun 2021
    Found Allegation 1: staff handled a resident in a rough manner; UNSUBSTANTIATED. Found Allegation 2: staff made verbal threats to a resident; UNSUBSTANTIATED.
    04 Jun 2021
    Interviews with residents and staff revealed that allegations of staff mistreatment and verbal threats were not supported by the evidence collected.
    02 Mar 2020
    Reviewed resident records and personnel files, identifying missing information in one resident file and verifying completeness of all personnel records. Additionally, administrative documents were reviewed, with some items collected and others still pending.
    • § 87468.1
    14 Nov 2019
    Confirmed lack of supervision in an altercation between residents.

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