Fern Home II is a licensed residential care facility for the elderly located in Riverside, California. As a facility dedicated to supporting the aging population, Fern Home II offers a comfortable and home-like environment designed to meet the unique needs of seniors who need assistance with daily living. The team at Fern Home II is committed to providing compassionate care in an environment where residents can feel safe, respected, and valued. The residential care model emphasizes both independence and support, ensuring that each individual’s dignity is upheld while they benefit from personalized assistance.
The level of care at Fern Home II is structured to provide for seniors who do not require full-time medical supervision but do benefit from consistent support with day-to-day activities such as bathing, dressing, meal preparation, and medication management. Because it operates under the Residential Care Elderly category, Fern Home II provides a more cost-effective alternative to traditional nursing homes, allowing residents to enjoy a higher quality of life in a less institutional setting. Staff are trained to address not only the physical needs of residents, but also their emotional and social well-being, fostering an atmosphere where meaningful connections and peace of mind go hand-in-hand.
Fern Home II plays an important role in the local Riverside community by offering families a trustworthy solution when their loved ones need additional support. The facility places a strong focus on fostering a sense of belonging and community among its residents, helping them maintain their independence for as long as possible while still ensuring their safety and comfort. The supportive environment encourages residents to engage in daily routines and activities, maintaining their mental and physical health in a setting that feels familiar and secure.
By providing specialized residential care for elderly individuals, Fern Home II serves as a crucial bridge between independent living and more intensive long-term care, supporting both residents and their families through a time of transition. The commitment to quality care and personalized attention makes Fern Home II a valued resource for seniors seeking dignity, comfort, and support in their later years.
People often ask...
Fern Homes I &II offers competitive pricing, with rates starting at a cost of $3,662 per month.
Fern Homes I &II offers assisted living and board and care.
The full address for this community is 3875 Megginson Ln, Riverside, CA, 92503.
Yes, Fern Homes I &II offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
137
Inspections
9
Type A Citations
7
Type B Citations
5
Years of reports
28 Jul 2025
28 Jul 2025
Identified five deficiencies in records and safety practices. Noted that the layout did not match the approved floor plan and that stove pilot lights were not working.
§ 87633(b)(6)
§ 87632(d)(2)
§ 87633(b)
§ 9058
§ 87305(b)
§ 87205(b)
28 Jul 2025
28 Jul 2025
Identified four deficiencies, including two stove pilot lights not working, cleaners accessible to clients, and one missing TB test result in staff records.
§ 87309(a)
§ 87303(a)
§ 87205(b)
§ 9058
§ 87411(f)
19 Jun 2025
19 Jun 2025
Found no health or safety concerns for residents during a case management visit; utilities were on and operating, and the food supply met the 7-day non-perishables and 2-day perishables requirements. No deficiencies or penalties were noted.
§ 9058
19 Jun 2025
19 Jun 2025
Found no health or safety concerns after a tour, with all utilities on and functioning and food supplies meeting seven-day non-perishables and two-day perishables requirements; no deficiencies or penalties were noted.
§ 9058
07 Mar 2025
07 Mar 2025
Found no immediate health or safety concerns for residents; utilities were operating and food supplies met regulatory requirements for seven-day non-perishables and two-day perishables, with no deficiencies or penalties identified.
07 Mar 2025
07 Mar 2025
Found utilities on and operating without issues. Food supply met 7-day non-perishables and 2-day perishables requirements; no health or safety concerns for residents; no deficiencies or penalties.
16 Sept 2024
16 Sept 2024
Found no immediate threats to residents’ health, safety, or welfare during a case management visit; observed three residents in care, functioning utilities, adequate staffing, and more than a two-day supply of perishable foods and a seven-day supply of non-perishable foods, with no deficiencies identified.
16 Sept 2024
16 Sept 2024
Found no immediate health or safety concerns for residents; observed adequate staffing and a sufficient food supply.
16 Sept 2024
16 Sept 2024
Visited the facility and found no immediate threats to the health, safety, and welfare of the residents in care. No deficiencies were cited during the visit.
16 Sept 2024
16 Sept 2024
Confirmed no immediate threats to residents' health, safety, or welfare. No deficiencies cited during the visit.
30 Aug 2024
30 Aug 2024
Investigated Allegation 1 about medication administration and Allegation 2 about staffing; found no evidence that staff did not administer medications or that residents were left unattended.
30 Aug 2024
30 Aug 2024
Investigated allegations regarding medication administration and staff presence, but found insufficient evidence to support claims.
02 Jul 2024
02 Jul 2024
Found no immediate threats to residents' health, safety, or welfare. Observed clean interior and exterior spaces, secure and labeled medications, functioning smoke and carbon monoxide detectors, adequate food supplies, complete staff and resident records, and in-place emergency and disaster plans.
02 Jul 2024
02 Jul 2024
Found no immediate threats to residents' health, safety, or welfare after the unannounced visit. Observed a clean environment, secure storage for medications and cleaning supplies, functioning safety devices, adequate food supplies, complete staff and resident records, and ready emergency equipment and plans.
02 Jul 2024
02 Jul 2024
Confirmed no issues found during the inspection of the facility.
02 Jul 2024
02 Jul 2024
Conducted unannounced annual visit, found no immediate threats to residents' health and safety. No deficiencies cited during visit.
10 Apr 2024
10 Apr 2024
Found four residents in care; no immediate health and safety concerns observed; adequate staffing on site; food supply exceeded required two-day perishables and seven-day non-perishables; no deficiencies cited.
10 Apr 2024
10 Apr 2024
Found no immediate threats to residents' health, safety, or welfare; four residents were in care, with one at the hospital. Observed adequate staffing, functioning utilities, and food supplies: more than a two-day supply of perishable foods and a seven-day supply of non-perishable foods.
10 Apr 2024
10 Apr 2024
Confirmed no immediate threats to residents' health and safety during visit. No deficiencies cited.
10 Apr 2024
10 Apr 2024
Confirmed no immediate threats to health, safety, and welfare of residents; no deficiencies cited.
18 Jan 2024
18 Jan 2024
Found no immediate threats to residents’ health, safety, and welfare; four residents were in care, with one at the hospital, and utilities, staffing, medications, and food supplies were adequate. No deficiencies were noted.
18 Jan 2024
18 Jan 2024
Found no immediate health or safety threats to residents; observed five in care with adequate staffing, functioning utilities, and sufficient food and medications. No deficiencies observed.
18 Jan 2024
18 Jan 2024
Confirmed no immediate health or safety concerns for residents during the visit. No deficiencies were cited.
18 Jan 2024
18 Jan 2024
Confirmed no immediate health or safety concerns for residents during recent visit.
22 Nov 2023
22 Nov 2023
Investigated a safety-related complaint about residents' health and safety and found no immediate threats; staffing, supplies, and utilities were adequate. No deficiencies were identified.
22 Nov 2023
22 Nov 2023
Found no immediate threats to residents' health, safety, or welfare, with four residents in care and adequate staffing and supplies. Noted a potential fire hazard next to a brick wall; no deficiencies cited.
22 Nov 2023
22 Nov 2023
Confirmed no immediate health or safety concerns were found at the facility during the visit.
22 Nov 2023
22 Nov 2023
Confirmed no immediate health or safety issues for residents during the visit. Advised removal of potential fire hazard on site.
20 Sept 2023
20 Sept 2023
Found no immediate health or safety threats; observed adequate staffing, functioning utilities, and sufficient food and medications, with three of four residents present.
20 Sept 2023
20 Sept 2023
Found no immediate threats to residents' health or safety; observed adequate staffing, functioning utilities, and sufficient food and medications during an unannounced visit.
20 Sept 2023
20 Sept 2023
Confirmed no immediate threats to residents' health, safety, or welfare. No deficiencies cited during visit.
20 Sept 2023
20 Sept 2023
Confirmed no immediate health or safety concerns for residents during the visit. No deficiencies cited.
10 Jul 2023
10 Jul 2023
Found no deficiencies; infection control measures were in place, staff had training, and necessary supplies were available. Found clean living areas, secure medication storage, adequate supervision, functioning safety systems, and up-to-date disaster plans.
10 Jul 2023
10 Jul 2023
Found no immediate health or safety threats to residents, with sufficient staff and adequate food and medications on hand.
10 Jul 2023
10 Jul 2023
Found infection control in place with clean handwashing stations, stocked PPE, and staff trained; medications for residents were secured, properly labeled, and listed in the medication records. Found the home clean and safe with working smoke and carbon monoxide detectors, proper hot water at 117F, adequate supervision staffing, complete staff and resident files, and disaster plans with clear exits and stocked emergency supplies.
10 Jul 2023
10 Jul 2023
Found no immediate health or safety concerns; residents were safe, with sufficient staff, adequate food and medications, and all utilities functioning.
10 Jul 2023
10 Jul 2023
Confirmed no deficiencies during annual unannounced visit to the facility.
10 Jul 2023
10 Jul 2023
Found no immediate threats to residents' health, safety, and welfare during the visit. No deficiencies were cited.
09 May 2023
09 May 2023
Found no immediate threats to residents' health, safety, or welfare; staffing was adequate, utilities were functioning, and food and medications were sufficiently stocked.
09 May 2023
09 May 2023
Found no immediate health or safety threats for residents; five residents were present, and staffing, utilities, and supplies of food and medications were adequate.
09 May 2023
09 May 2023
Confirmed no immediate health or safety concerns or deficiencies during the visit. Residents were observed to be safe and well-cared for.
09 May 2023
09 May 2023
Confirmed no immediate health or safety concerns during visit to assess residents' well-being and facility conditions.
08 Feb 2023
08 Feb 2023
Investigated the allegation of lack of care and supervision; found live maggots on a resident's leg wounds and that the resident was not repositioned every two hours. Determined the temperature-related allegation did not have enough evidence to prove it, with room temperatures measured in the low to mid-70s Fahrenheit.
§ 87468.2
08 Feb 2023
08 Feb 2023
Found no immediate health or safety threats to residents and no hazards observed. Noted adequate staffing, sufficient food and medication supplies, and all utilities functioning.
08 Feb 2023
08 Feb 2023
Found no immediate health or safety threats to residents during an unannounced visit; observed sufficient staff, functioning utilities, and adequate food and medications.
08 Feb 2023
08 Feb 2023
Confirmed no immediate health or safety concerns for residents during the visit. No deficiencies cited.
08 Feb 2023
08 Feb 2023
Confirmed no immediate threats to residents' health, safety, and welfare. No deficiencies cited during visit.
09 Dec 2022
09 Dec 2022
Found no health or safety concerns or hazards; utilities were operating, staff were sufficient, and food and medication supplies exceeded required levels.
09 Dec 2022
09 Dec 2022
Found no immediate health or safety concerns for residents; observed adequate staffing and sufficient food and medications during the visit.
09 Dec 2022
09 Dec 2022
No immediate health and safety concerns were found during the visit. There were no deficiencies cited.
09 Dec 2022
09 Dec 2022
- No immediate threats to residents' health, safety, and welfare were observed during the visit.
22 Sept 2022
22 Sept 2022
Found no immediate threats to residents' health or welfare after investigating the complaint alleging health and safety concerns. Five residents were present, with adequate staffing, sufficient food and medications, and no hazards observed.
22 Sept 2022
22 Sept 2022
Found no immediate health or safety concerns; staffing, food supplies, and medications were sufficient for residents.
22 Sept 2022
22 Sept 2022
Confirmed no immediate health or safety concerns for residents in care. No deficiencies cited.
22 Sept 2022
22 Sept 2022
Visited facility, found no health or safety concerns, residents in care well provided for, medications and food supply sufficient. No deficiencies cited.
19 Aug 2022
19 Aug 2022
Found no immediate health or safety concerns for residents, with sufficient staff, adequate food and medications, and utilities operating.
19 Aug 2022
19 Aug 2022
Found no immediate threats to residents' health, safety, and welfare; utilities were on, food and medications were sufficient, and there were enough staff.
19 Aug 2022
19 Aug 2022
No immediate threats to residents' health, safety, and welfare were identified during the visit. No deficiencies were cited.
19 Aug 2022
19 Aug 2022
Confirmed the health, safety, and welfare of residents were not at risk during the visit, no deficiencies were cited.
26 Jul 2022
26 Jul 2022
Identified infection control measures in place, including a designated lead to track cases, adequate PPE and cleaning supplies; observed four residents and three caregivers, with no COVID-19 cases at the time.
26 Jul 2022
26 Jul 2022
Confirmed proper infection control measures were in place at the facility during a recent inspection.
20 Jul 2022
20 Jul 2022
Found gaps in infection control, including insufficient signage, limited hand hygiene supplies, and inadequate cleaning and disinfection provisions, despite a designated infection control lead and ongoing resident monitoring. Nine technical assistance were issued, with no deficiencies cited.
20 Jul 2022
20 Jul 2022
Identified deficiencies in infection control measures at the facility during a recent inspection.
19 Jul 2022
19 Jul 2022
Found no immediate threats to residents' health, safety, and welfare; food, medications, and staffing were sufficient, and no hazards were observed.
19 Jul 2022
19 Jul 2022
Found no immediate health or safety threats to residents; five residents were present during the visit. Observed utilities and medications in order, food supplies exceeding minimum requirements, no hazards noted inside or outside the residence, and no deficiencies cited.
19 Jul 2022
19 Jul 2022
Confirmed no health or safety issues observed during the visit. Food and medication supplies were found to be in compliance.
19 Jul 2022
19 Jul 2022
Found no immediate threats to the health, safety, and welfare of residents in care. No deficiencies were cited.
22 Jun 2022
22 Jun 2022
Found no immediate threats to residents' health or safety. Observed adequate staffing, no hazards inside or around the home, functioning utilities, and sufficient food and medications, with two residents receiving hospice services.
22 Jun 2022
22 Jun 2022
Found no immediate health or safety concerns for residents at the care home, with no hazards observed and utilities functioning. Found food and medications stocked beyond minimum requirements, there were sufficient staff on duty, and no residents were on hospice.
22 Jun 2022
22 Jun 2022
Confirmed no immediate health or safety issues found during the inspection. No deficiencies cited.
22 Jun 2022
22 Jun 2022
No immediate threats to the health, safety, and welfare of residents were identified during the visit.
19 May 2022
19 May 2022
Found no immediate health or safety threats after an unannounced case-management visit; four residents were present and conditions, utilities, and the outside perimeter were safe. Observed sufficient staff and adequate supplies of food and medications, with no deficiencies noted.
19 May 2022
19 May 2022
Found no immediate threats to residents' health, safety, or welfare. Observed adequate staffing, food and medication supplies exceeding requirements, and that all utilities were operating with no hazards inside or around the premises.
19 May 2022
19 May 2022
Visited facility and found no immediate health or safety concerns for residents. All observed areas and supplies were in compliance with regulations.
19 May 2022
19 May 2022
No immediate health and safety concerns were observed during the visit. Food, medication, and staffing were found to be in sufficient supply.
12 May 2022
12 May 2022
Found no immediate health or safety concerns or hazards, no deficiencies cited, and observed adequate staffing, sufficient food and medications, with utilities operating normally during an unannounced visit to check residents’ welfare.
12 May 2022
12 May 2022
Found no immediate health or safety concerns for residents; five residents were present, staffing and supplies (food and medications) were adequate, and utilities and exterior areas were safe.
12 May 2022
12 May 2022
Confirmed no immediate health or safety concerns at the facility. No deficiencies cited during the visit.
12 May 2022
12 May 2022
Found no immediate threats to residents' health, safety, and welfare during visit. No deficiencies were cited.
05 May 2022
05 May 2022
Found no immediate health or safety concerns or deficiencies among residents; utilities, food supplies, and medications were adequate.
05 May 2022
05 May 2022
Found no immediate threats to residents’ health, safety, or welfare. Observed adequate staffing, sufficient food and medications, and all utilities operating normally, with no hazards noted.
05 May 2022
05 May 2022
Confirmed no immediate threats to resident health, safety, or welfare. No deficiencies cited.
05 May 2022
05 May 2022
Found no health or safety issues during the visit. Residents' needs were being met adequately.
29 Apr 2022
29 Apr 2022
Found no immediate threats to residents' health, safety, and welfare related to a complaint; observed adequate staffing, sufficient food and medications, and no hazards identified.
29 Apr 2022
29 Apr 2022
Found no immediate threats to residents' health, safety, or welfare after an unannounced case-management visit prompted by a complaint about residents’ welfare; five residents were present, utilities were functioning, the exterior area was safe, staffing was sufficient, and food and medications were in adequate supply. No deficiencies were observed.
29 Apr 2022
29 Apr 2022
Found no health or safety issues during the visit.
29 Apr 2022
29 Apr 2022
Confirmed no immediate threats to residents' health and safety, with no deficiencies cited during the visit.
21 Apr 2022
21 Apr 2022
Found no immediate threats to residents' health or safety. Three residents were present; utilities were functioning, the outside perimeter was safe, staffing was sufficient, and food and medications exceeded required supplies.
21 Apr 2022
21 Apr 2022
Found no immediate threats to residents' health, safety, or welfare. Five residents were present, with adequate staffing, utilities functioning, no hazards observed inside or outside, and food and medications in ample supply.
21 Apr 2022
21 Apr 2022
Confirmed no immediate threats to residents' health and safety. No deficiencies cited.
21 Apr 2022
21 Apr 2022
Confirmed no health or safety issues found during the visit. No deficiencies cited.
15 Apr 2022
15 Apr 2022
Found no immediate threats to residents' health, safety, and welfare; observed sufficient staff, adequate food and medications, and functioning utilities, with no hazards identified.
15 Apr 2022
15 Apr 2022
Found no immediate threats to residents' health or safety after an unannounced visit; observed adequate staffing, sufficient food and medications, and utilities operating normally.
15 Apr 2022
15 Apr 2022
Confirmed no immediate health, safety, or welfare concerns during visit. No deficiencies cited, residents well cared for.
15 Apr 2022
15 Apr 2022
Visited facility, found no health or safety concerns, observed sufficient food and medication supplies, no deficiencies cited.
04 Apr 2022
04 Apr 2022
Found no immediate health or safety concerns at the residence; three residents were present. Utilities, the exterior area, staff levels, and supplies were adequate, with food and medications stocked beyond requirements.
04 Apr 2022
04 Apr 2022
Found no immediate health or safety threats or deficiencies after an unannounced visit; observed adequate food and medication supplies, functioning utilities, sufficient staff, and a safe perimeter.
04 Apr 2022
04 Apr 2022
Confirmed no health or safety concerns at the facility, with ample food and medication supplies. No deficiencies were cited during the visit.
04 Apr 2022
04 Apr 2022
Confirmed no immediate health or safety issues for residents during visit and found facility in compliance with regulations.
29 Mar 2022
29 Mar 2022
Found no immediate threats to residents' health, safety, or welfare after an unannounced visit. Observed three of four residents present, adequate staffing, functioning utilities, no hazards, and sufficient supplies of food (two days of perishables and seven days of non-perishables) and medications; no deficiencies noted.
29 Mar 2022
29 Mar 2022
Found no immediate health or safety concerns for residents; five residents were present, no hazards observed inside or outside, utilities operating normally, and staffing sufficient. Food and medication supplies exceeded minimum requirements.
29 Mar 2022
29 Mar 2022
No immediate health or safety concerns were found during the visit to the facility.
29 Mar 2022
29 Mar 2022
Found no health or safety concerns at the facility and determined that residents are well cared for.
24 Mar 2022
24 Mar 2022
Found no immediate threats to residents' health, safety, or welfare; staffing and supplies were adequate, utilities were functioning, and food stocks met requirements with no hazards observed inside or outside.
24 Mar 2022
24 Mar 2022
Found no immediate health or safety concerns; five residents were present and staffing, food supplies, and medications were sufficient.
24 Mar 2022
24 Mar 2022
No immediate concerns were found during the visit to the facility, with all residents being present and no health or safety hazards observed.
24 Mar 2022
24 Mar 2022
Confirmed no immediate health and safety issues for residents during the visit. No deficiencies cited.
18 Mar 2022
18 Mar 2022
Found no immediate threats to residents' health or safety after an unannounced visit. Observed adequate staffing, safe food and medication supplies, functioning utilities and perimeter safety; no deficiencies were cited.
18 Mar 2022
18 Mar 2022
Found no health or safety issues or hazards, no immediate threats observed; all five residents were present, staffing was sufficient, and food, medications, and utilities were adequate, with no deficiencies cited.
18 Mar 2022
18 Mar 2022
Identified no health or safety concerns during the visit. Medications and food supply were found to meet requirements.
18 Mar 2022
18 Mar 2022
Confirmed no health or safety concerns present during the visit. Medications and food supply were found to be sufficient.
08 Mar 2022
08 Mar 2022
Found no immediate threats to residents' health, safety, or welfare; utilities were on, food supplies met the required two-day perishable and seven-day non-perishable amounts, medications were adequate, and staff were sufficient. No hazards were observed inside or around the residence.
08 Mar 2022
08 Mar 2022
Found no immediate health or safety threats to residents and no deficiencies noted; observed adequate staffing and sufficient supplies of food and medications, with no hazards inside or outside.
08 Mar 2022
08 Mar 2022
Visited facility, found no immediate health or safety concerns, residents well cared for.
08 Mar 2022
08 Mar 2022
Confirmed no immediate threats to residents' health, safety, and welfare during the visit. No deficiencies cited.
01 Mar 2022
01 Mar 2022
Found no immediate threats to residents' health or safety and no deficiencies cited; observed adequate staffing, sufficient food supplies (two-day perishables, seven-day non-perishables), and medications, with all utilities on and no hazards inside or around the property.
01 Mar 2022
01 Mar 2022
Found no health or safety threats related to the complaint. Five residents were present, with adequate staff and sufficient food and medications; utilities and the site’s perimeter were safe.
01 Mar 2022
01 Mar 2022
Confirmed no immediate health or safety concerns during the visit. No deficiencies were cited.
01 Mar 2022
01 Mar 2022
Confirmed no immediate health or safety concerns for residents during visit. No deficiencies cited.
23 Feb 2022
23 Feb 2022
Found no immediate threats to residents' health, safety, and welfare after a case management visit regarding the health and safety complaint; no deficiencies were noted.
23 Feb 2022
23 Feb 2022
Found no immediate threats to residents' health, safety, or welfare. Observed sufficient staff, utilities all on and operating, a safe exterior perimeter, and adequate food and medications.
23 Feb 2022
23 Feb 2022
Confirmed no immediate health or safety issues for residents during visit. No deficiencies cited.
23 Feb 2022
23 Feb 2022
Confirmed that no immediate health, safety, or welfare concerns were found during the visit to the facility.
18 Feb 2022
18 Feb 2022
Found no fire clearance for bedridden residents and no fire clearance had been obtained for a bedridden resident. Observed a caregiver request repositioning from the bedridden resident, who could not reposition.
18 Feb 2022
18 Feb 2022
Identified issues with safety procedures and care protocols for residents during the inspection.
§
12 Oct 2021
12 Oct 2021
Identified flies in the front living area and a fly swatter stored on top of the wall furnace; interviews and observations also noted occasional flies and cleanliness concerns, including clutter in a resident's room and grease on kitchen surfaces. Based on these findings, the allegations of flies and cleanliness issues were supported.
12 Oct 2021
12 Oct 2021
Found that the allegations referred to the other location and did not pertain to residents here; therefore, they were unfounded.
12 Oct 2021
12 Oct 2021
Found allegations regarding the sister facility and determined they do not apply to this location.
12 Oct 2021
12 Oct 2021
Confirmed allegations of flies in the facility and unclean conditions based on observations, interviews, and evidence.
§ 87303(a)
29 Jul 2021
29 Jul 2021
Found no deficiencies during the visit. Safety measures included a single entry point with universal screening, routine symptom checks and temperature monitoring, PPE supplies, secure storage for medications and sharps, updated emergency contacts, and adequate food, linens, and first aid resources.
29 Jul 2021
29 Jul 2021
Confirmed no deficiencies during the inspection visit, facility in compliance with regulations and safety measures for residents.
22 Jun 2021
22 Jun 2021
Found no deficiencies; observed secure storage for cleaners and medications, adequate food and linens, functioning safety devices, hot water at 116 degrees, and a COVID-19 mitigation plan with centralized entry screening and daily symptom checks.
22 Jun 2021
22 Jun 2021
Conducted annual inspection, no deficiencies cited. All safety measures in place, including COVID-19 mitigation plan.
08 Sept 2020
08 Sept 2020
Found that the complaint alleging insufficient funds to meet residents' needs and inadequate food service was unfounded. Residents reported good meals, comfortable temperature, functioning toilets, and constant staff presence, with staff paid regularly and food supplies adequate.
08 Sept 2020
08 Sept 2020
Found that the complaint alleging insufficient funds to meet residents' needs and inadequate food service was unfounded. Observed through interviews and records that residents received meals, staff were paid, and essential utilities and supplies were available.
08 Sept 2020
08 Sept 2020
Confirmed that complaints of insufficient funds and inadequate food service were unfounded. Residents reported satisfaction with food, amenities, and staff.
08 Sept 2020
08 Sept 2020
Investigated allegations of insufficient funds to meet residents' needs and inadequate food service; determined these claims were unfounded and without reasonable basis.