Gramercy Court Assisted Living and Memory Care

    2200 Gramercy Dr A, Sacramento, CA, 95825
    3.5 · 90 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful facility, but unsafe care

    I placed my dad here because the place is beautiful, bright and homey with great rehab/therapy, lots of activities and many genuinely caring, communicative staff. Management was willing to work on price and the Memory Care unit is secure and well-kept. However chronic understaffing and inconsistent nursing caused missed care-skipped meals, poor hygiene, dehydration/malnutrition, falls and even hospitalization-and some staff were rude or rough. Personal items were stolen multiple times and housekeeping/medication lapses undermined safety. In short: excellent appearance, therapy and some compassionate staff, but serious safety, staffing and trust issues-monitor closely and I would not entrust highly dependent loved ones here without oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.49 · 90 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.4
    • Meals

      2.8
    • Amenities

      4.1
    • Value

      3.0

    Location

    Map showing location of Gramercy Court Assisted Living and Memory Care

    About Gramercy Court Assisted Living and Memory Care

    Gramercy Court Assisted Living and Memory Care in Sacramento offers several care levels for adults aged 55 and older, including assisted living, memory care, skilled nursing, and post-hospital transitional care, and you'll find they're housed in a 5.3-acre residential area with 54 assisted living apartments separate from the 120-bed Skilled Nursing Facility, but the whole place feels like a community with a home-like setting, devoted to those who need help with daily activities, medication management, meals, or personal care. The memory care unit is secure and includes special support for people with Alzheimer's and dementia, and they keep a close watch on folks who tend to wander, because safety is so important, with staff in the secured memory care unit always ready to help, and with specialized activities to delay cognitive decline and keep residents engaged.

    Residents get access to fully furnished apartments with private bathrooms, air-conditioning, kitchenettes, cable, Wi-Fi, and even personal bedside workstations, and you'll see they offer daily meals cooked in-house by their culinary team using fresh, locally sourced foods, handling special diets like kosher and vegetarian, and you've got meal choices for in-room, social, outdoor, or therapeutic dining. Community-operated transportation, games, day trips, a reading library, computer center, beauty salon, swimming pool, hot tub, gardens, and outdoor spaces add to the supportive, social atmosphere, plus the place is pet-friendly, which matters to a lot of folks.

    licensed nurses work twelve to sixteen hours a day, and staff stay awake all night, watching over everyone with a 24-hour call system and supervision, with care that includes diabetes support, incontinence care for residents who can manage it themselves, help with dressing, transfers, or bathing, and mechanical lifts for those who can't walk. They've got a team that includes an Assisted Living Administrator, Activities Director, social services lead, mental health rehabilitation staff, and a Special Treatment Program for people living with mental illness, aiming to help them regain community connection and independence, and on-site psychiatrists, nurses, and visiting specialty providers like doctors, dentists, podiatrists, and therapists come help out, too.

    Gramercy Court rounds out care with respite stays, hospice services, and full rehabilitation and therapy services-there's even a therapy pool for rehab-and they run both community-wide and resident-run activity calendars, devotional services, social clubs, and activities to promote movement, social time, and cognitive wellness. Everyone uses indoor and outdoor common spaces, and there's always focus on dignity, respect, and patient-focused care in a comfortable, clean, and safe environment, whether folks live in assisted living or receive skilled nursing, memory care, or mental health help. Smoking isn't allowed inside, and they have wheelchair accessible showers and plenty of features making it easier for residents of all abilities to remain as independent as possible, with staff support for changing needs as folks age.

    People often ask...

    State of California Inspection Reports

    43

    Inspections

    6

    Type A Citations

    3

    Type B Citations

    5

    Years of reports

    07 Aug 2025
    Identified a clean, well-maintained setting with functioning fire safety devices and a separate kitchen; observed residents in a common area during a live music event, and noted 107°F hot water in two bathrooms. Found that the annual inspection will require a continuation visit.
    • § 9058
    17 Dec 2024
    Identified that staff did not ensure the resident was treated for a scabies infection. Reviewed notes showed gaps in documenting showers and skin checks for the resident.
    • § 87466
    17 Dec 2024
    Identified updates to one-on-one supervision policy, recent mandated reporter and reporting training, and monthly on-site oversight by leadership; the home completed its TSP and provided the requested documents. Found no deficiencies, observed secure medication storage, a clean odor-free memory care area, and appropriate resident supervision during activities and meals.
    16 Sept 2024
    Found that the resident was not affiliated with the site and that documentation could not be obtained because the resident resided at a skilled nursing location outside the division's jurisdiction. Cross-reported to the Department of Public Health, the allegations were determined unfounded and dismissed, and no deficiencies were observed.
    29 Aug 2024
    Investigated an April 2023 incident in which a resident sexually harassed another resident; discussed the matter with the administrator and interviewed one resident. Additional interviews and file reviews will be conducted before a determination is made.
    28 Aug 2024
    Identified an allegation that a resident sexually harassed another resident on 4/1/23. A licensing analyst reviewed records and interviewed staff and residents, and planned additional interviews and file reviews before making a determination about the incident.
    29 Aug 2024
    Investigated a report of sexual harassment between residents, with further interviews and file reviews planned before reaching a conclusion.
    28 Aug 2024
    Investigated report of a resident allegedly sexually harassing another resident, with additional interviews and file reviews to be conducted.
    09 Aug 2024
    Identified that two of three resident files were missing current physicians' reports and updated care plans; found all staff clearances in place, safety features present, and residents expressing happiness with meals and activities.
    09 Aug 2024
    Identified deficiencies were found during the annual inspection, including expired certifications and missing documentation in resident files. Residents reported satisfaction with their living arrangements.
    02 Aug 2024
    Found no deficiencies after an unannounced quarterly case-management visit, including a walk-through and review of mandated reporting and supervision practices. Noted that training materials needed updating to reflect January 2024 reporting changes, and that ongoing oversight by regional leadership was planned, with residents offered daily activities and staff-led programs.
    02 Aug 2024
    Confirmed no deficiencies observed during the visit. Residents offered daily exercise class, activities, and oversight in place for staff training.
    • § 87463(a)
    19 Mar 2024
    Identified no deficiencies cited after addressing compliance concerns; an exit interview was conducted.
    06 May 2024
    Determined that the claim staff gave a resident the wrong medications was not supported by sufficient evidence. Determined that the claim staff did not seek timely medical care for a resident was not supported by sufficient evidence.
    06 May 2024
    Reviewed allegations related to medication error and delayed medical care, but found insufficient evidence to support either claim.
    19 Mar 2024
    Identified recent compliance concerns and discussed corrective actions.
    15 Aug 2023
    Found that the resident cited in the allegation had never been a resident here; instead, that person was a former resident at another facility on the same campus, so the allegation was unfounded.
    15 Aug 2023
    Confirmed that the allegation was unfounded and dismissed the complaint.
    10 Aug 2023
    Identified an administrator change and requested specific documents to be emailed by 08/14/2023. Appointed an interim administrator with a current certificate until the new administrator's certificate is approved; no deficiencies cited.
    10 Aug 2023
    No deficiencies were cited during the visit by the California Department of Social Services.
    08 Aug 2023
    Found that a resident used a razor blade to cut her wrist and attempted to use a nail clipper to pick at her skin, and she was hospitalized. Found staff were not aware the resident had a razor blade in her possession, and no deficiencies were cited.
    08 Aug 2023
    Identified a resident in possession of a razor blade and attempting self-harm, leading to a hospital visit and revised safety measures.
    02 Aug 2023
    Found no deficiencies identified during the annual inspection; 77 residents were on site, with capacity for 85. All resident and staff files reviewed were complete, water temperatures were checked and the water heater adjusted, and meals were supplied by a food service company with adequate menus and supplies.
    02 Aug 2023
    Inspection found no deficiencies in the facility, with all areas complying with regulations and standards.
    22 Jun 2023
    Determined that eviction guidelines were not followed for a resident: no formal eviction letter or required re-appraisal was completed, and the resident had not been re-admitted after hospitalization.
    • § 87224(a)(4)
    22 Jun 2023
    Found that two individuals were not residents and had no records indicating prior residency at this site; the allegation that they were residents was unfounded.
    22 Jun 2023
    Reviewed allegations of a resident's presence but found no evidence to support the claim. No records or residents matching the descriptions were identified.
    27 Dec 2022
    Determined that one resident sexually abused another while in care, based on interviews and records. Found that temporary one-on-one care and a lack of supervision due to miscommunication contributed to the incident and the injuries that occurred.
    27 Dec 2022
    Found staff waited for a doctor's order before giving prescribed medications, so meds were not administered without authorization. Determined eviction was discussed as an option but not threatened, that a resident sexually abused another with staff witnessing, and that dehydration concerns were not present.
    27 Dec 2022
    Confirmed sexual abuse of residents and insufficient staffing to meet residents' needs during the inspection.
    • § 87465(a)(5)
    09 Dec 2022
    Found that the allegation that a resident lived in assisted living was unfounded because the resident is in skilled nursing, which is outside the department's jurisdiction.
    09 Dec 2022
    Found that the allegations were unfounded due to the resident never living in assisted living and being in skilled nursing.
    • § 87468.1(a)(3)
    02 Aug 2022
    Found no deficiencies after the annual inspection. Observed a clean, safe home with appropriate water temperature, adequate food supplies, functioning safety detectors, locked medications and toxins, and COVID-19 screening and infection-control measures in place.
    02 Aug 2022
    Found no deficiencies during inspection, facility in compliance with regulations.
    21 Jul 2022
    Identified that on 7/9/22 one resident touched another resident's private parts while the other was on the toilet, witnessed by a staff member; the incident was reported on 7/20/22 and a police report exists, and a deficiency was cited.
    • § 87211(a)(d)
    21 Jul 2022
    Identified an incident involving inappropriate behavior between two residents, resulting in immediate intervention by staff and police involvement.
    • § 1569.2(c)
    • § 87468.1(a)(3)
    22 Nov 2021
    Found that visitation policies included front-desk screening, vaccination proof for indoor visits, rapid-testing options for unvaccinated visitors, 8am–7pm visiting hours, and 24-hour advance notice; no deficiencies were cited.
    22 Nov 2021
    Reviewed visitation policy and procedures, no deficiencies identified during the visit.
    11 Aug 2021
    Ordered the immediate exclusion of a staff member from all licensed facilities; the individual was escorted off the site, removed from the schedule, and prohibited from working, being present, or contacting clients in any licensed setting.
    11 Aug 2021
    Excluded staff member removed from facility after immediate order delivered.
    23 Jul 2021
    Found the site met health and safety standards during the visit, including water at 107 degrees, adequate food supplies, current fire safety equipment, carbon monoxide detectors, and medications securely stored. Also noted were requests for the Emergency Disaster Plan and the current administrator certificate; no deficiencies were cited.
    23 Jul 2021
    Inspection found the facility to be clean, well-maintained, and in compliance with safety regulations.
    14 Feb 2020
    Identified late incident reporting as a deficiency. Administrator committed to implementing a new schedule for timely reporting.

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