Mirador estimate
    $5,000/month

    Cloisters Of The Valley

    4171 Camino del Rio S, San Diego, CA, 92108
    4.7 · 37 reviews
    • Assisted living
    • Memory care

    Pricing

    $5,000+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.73 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.6
    • Building

      4.9
    • Value

      4.5

    Location

    Map showing location of Cloisters Of The Valley

    About Cloisters Of The Valley

    Cloisters Of The Valley sits in the quiet hills of Mission Valley and offers a peaceful place for seniors, especially those who need memory care for Alzheimer's or dementia, and the caregivers here really take time to get to know each person, designing custom care plans and activities that keep minds engaged and help with daily living, from bathing and dressing to careful medication management with regular health checks and reviews. This place keeps things home-like and has a small, familiar feeling with 70 beds, so the staff, who are on site and awake 24/7, can notice right away when someone needs extra attention, and people say the caregivers are patient, gentle, and put a lot of heart into what they do, whether that's helping someone find their way back from a garden walk or just sharing a quiet moment together. There are all sorts of amenities, from a calming spa to patios by resident rooms for fresh air, and unique features like butterfly and hummingbird gardens, an arts and crafts center, a beauty salon where a beautician visits, and many sunny indoor and outdoor sitting areas with fireplaces and flowers, and even a therapy garden where you can just sit and watch the birds fed by staff or visitors. Residents have three tasty meals each day cooked with good, healthy ingredients and served in a restaurant-style dining room, and there's room service for folks who want their meal in private, plus special diets, vegan meals, and international cuisine if needed, and friends or family can join for guest meals in private dining rooms when they visit.

    The community puts a big focus on making sure no one feels lonely and everyone can join in, with regular social, educational, recreational, and even spiritual activities-there are religious services, including Catholic and Protestant, with visiting chaplains, as well as things like sports card sharing, art and crafts, games in the game room, and just sitting together by the fire when a quiet moment is needed. There's always something going on, so it feels lively but never overwhelming. For folks who like getting out, there's easy access to nearby parks and shops like CVS Pharmacy, some favorite eateries like In-N-Out Burger, and top hospitals nearby including Kaiser Permanente San Diego Medical Center and Vandever Medical Offices, so help's always close at hand.

    Cloisters Of The Valley is licensed and offers all kinds of care-independent living, assisted living, nursing home services, and specialized memory care to help seniors stay safe, comfortable, and respected as they age, and the staff are known for keeping things clean, making beds, taking out trash daily, and handling laundry and linens each week, with utilities like Direct TV, WiFi, and local phone included, and there's even covered parking for visitors, along with complimentary rides for appointments or outings. The staff works hard to prevent confusion and wandering for folks with dementia, and the layout itself is home-like and easy to find your way around, plus there's an emphasis on keeping everyone Covid-free and supporting residents who need hospice or respite care. The facility really tries to make life easier and more enjoyable for both residents and their families, providing dignity, comfort, and a strong sense of belonging in a serene setting that feels more like home than anything else-a place where people are known, looked after well, and encouraged to live fully, whether they're here for a short stay or to settle in for the long term.

    People often ask...

    State of California Inspection Reports

    34

    Inspections

    3

    Type A Citations

    12

    Type B Citations

    5

    Years of reports

    21 Aug 2024
    Confirmed staff did not notify responsible party of resident's room transfer.
    • § 87468.2
    26 Jun 2024
    Conducted an unannounced inspection, found no deficiencies, facility met all licensing requirements.
    13 Jun 2024
    Determined that the allegation of failure to provide a description and fee schedule as per the admission agreement was unfounded, dismissing the complaint after reviewing records and conducting interviews.
    27 Mar 2024
    Investigated allegations of improper medication administration, failure to follow physician orders, lack of incontinence assistance, and lack of resident dignity; determined insufficient evidence to support claims. Conducted interviews and reviewed records; found no corroboration for alleged issues.
    15 Mar 2024
    Investigated allegations of unlawful eviction, lack of safeguarding a resident's belongings, and unresponsive communication; found insufficient evidence to support claims.
    27 Nov 2023
    Confirmed unauthorized use of resident property causing distress.
    • § 87468.2
    17 Nov 2023
    Investigated a series of allegations, including neglect leading to pressure injuries, urinary tract infections, falls, improper medication administration, insufficient staffing, pest infestations, and body rashes. Found insufficient evidence to substantiate any of the claims.
    15 Nov 2023
    Investigated a complaint that a resident's authorized representative wasn't informed about a shingles diagnosis; found insufficient evidence to support the claim.
    27 Oct 2023
    Identified a serious incident where residents with Dementia eloped from the premises, resulting in one resident sustaining a serious injury and another a non-serious injury. Deficiencies in staff training and response were noted, leading to civil penalties being imposed.
    • § 87411
    • § 87466
    14 Sept 2023
    Confirmed lack of communication between the facility and a resident's medical provider, but ultimately resolved the issue.
    05 May 2023
    Investigated allegations of denied visitation and untreated bed bug infestation; determined visitation restrictions were a precaution and pest control measures were in place, with no substantial evidence to support the claims.
    26 Apr 2023
    Confirmed that a resident was not treated with dignity by a staff member; however, found no evidence of unlawful eviction as the resident was relocated due to medical needs.
    • § 87468.1(a)(1)
    10 Apr 2023
    Confirmed inadequate observation of a resident with dementia, leading to an incident where the resident left the facility and was later found unharmed.
    • § 87466
    06 Mar 2023
    Reviewed self-reported death of a resident, found no deficiencies cited during visit.
    27 Feb 2023
    Investigated a complaint about staff not answering phones and found insufficient evidence to prove the allegation, attributing delays in responses to technical issues with email encryption.
    25 Jan 2023
    Confirmed allegations of inadequate personal care for a resident and restricting visitation rights. Unsubstantiated claims of unreported cold symptoms and inadequate activity programs for residents with dementia.
    • § 87468.1(a)(10)
    • § 87411(a)
    25 Jan 2023
    Confirmed: Medication errors occurred for multiple residents. Dignity concerns with one staff member. Unsubstantiated: Allegation of not following physician's dietary order.
    • § 87468.1(a)(1)
    • § 87465(a)(4)
    17 Oct 2022
    Found that the resident voluntarily chose to leave due to a change in funding eligibility and was not unlawfully evicted, nor denied access to their medical information or support contacts.
    05 Oct 2022
    Determined that the allegation of an illegal eviction was unfounded after a review of records and interviews indicated no verbal or written notice of eviction was given.
    08 Sept 2022
    Confirmed a staff member worked without the required criminal record clearance and issued a civil penalty for the violation.
    • § 87355(e)(1)
    28 Jun 2022
    Confirmed no deficiencies found during visit.
    28 Jun 2022
    Reviewed incident involving staff and resident on 6/3/22; no deficiencies cited during visit.
    21 Dec 2021
    Confirmed allegations of unlawful eviction and failure to administer prescribed medication.
    • § 87464(e)
    • § 80075(b)(5)
    12 Nov 2021
    Confirmed an allegation of listing an incorrect license number on the facility's website, hindering public access to compliance history.
    • § 87206(a)
    28 Sept 2021
    Confirmed lack of supervision resulting in elopement and unsubstantiated allegations of medication administration and incontinence care.
    • § 87705
    16 Jul 2021
    Conducted a visit to ensure staffing levels and care for residents were adequate, with no deficiencies found.
    28 Jun 2021
    Verified compliance with infection control practices and COVID-19 mitigation measures during the inspection.
    28 Jun 2021
    Investigated multiple allegations from early 2020 regarding medication administration, resident dignity and respect, nourishment limitations, incontinence care, assistance with ambulation and dressing, inappropriate requests for item purchases, and diabetes testing assistance, finding no sufficient evidence to confirm any of the claims.
    12 Apr 2021
    Confirmed an incident involving two residents occurred at the facility on a specific date, with no deficiencies noted during the follow-up visit.
    22 Mar 2021
    Investigated a client death and found no deficiencies during the visit.
    30 Oct 2020
    Conducted a virtual visit to deliver an amended complaint investigation report due to COVID-19, confirming that the amended document was sent and received by the business office director via email.
    30 Jul 2020
    Interviews and records were reviewed by a licensing program analyst following reports of unusual incidents at the facility. None were found during the visit.
    28 Apr 2020
    Confirmed compliance with regulations, cleanliness, and sufficient food supply during virtual inspection.
    20 Apr 2020
    Investigated an allegation that a staff member put feces in a resident's face, but due to lack of evidence and witnesses, the claim couldn't be conclusively determined.
    © 2025 Mirador Living