Mirador estimate
    $5,000/month

    Cloisters of the Valley

    4171 CAMINO DEL RIO SOUTH, San Diego, CA 92108, USA
    4.6 · 34 reviews
    • Assisted living
    For pricing and availability(510) 508-4507

    Pricing

    $5,000+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Wellness center
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips

    4.59 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.6
    • Meals

      4.4
    • Building

      4.7
    • Value

      4.3

    Location

    Map showing location of Cloisters of the Valley

    About Cloisters of the Valley

    Cloisters of the Valley is a memory care community designed to provide exceptional senior living in a tranquil and home-like atmosphere. Nestled in the scenic hills of Mission Valley, residents and their visitors are greeted by beautifully curated interiors and a lush, walk-through garden that fosters a sense of dignity, belonging, and comfort. The serene setting, combined with thoughtful design details throughout the community, ensures that everyone feels welcome and supported within their surroundings.

    The community specializes in memory care and is staffed by a dedicated team of caregivers known for their clinical excellence and genuine compassion. These caregivers are present on-site 24 hours a day, seven days a week, ensuring that residents receive continuous support, supervision, and personalized attention. At Cloisters of the Valley, the staff’s natural inclination to nurture is evident in their daily interactions, transforming the environment from simply a place to live into a true home.

    Residents enjoy three delicious meals each day served in a restaurant-style dining setting. The kitchen staff pays close attention to both nutrition and the dining experience, ensuring that each meal is both enjoyable and nourishing. Housekeeping and linen services are provided weekly, with additional daily support including bed making and trash removal, allowing residents to focus on comfort, relaxation, and participating in community activities.

    Cloisters of the Valley places an emphasis on holistic well-being, offering a variety of social, educational, religious, and recreational activities that foster engagement and companionship. The calming spa and therapy garden provides a space for relaxation and rejuvenation, adding to the peaceful environment. Technology amenities are also provided, with utilities such as Direct TV, WiFi, and local telephone included for residents’ convenience.

    Regularly scheduled health assessments and medication reviews are part of the comprehensive support provided, ensuring that each resident’s medical and personal needs are continually met. The community also offers short-term respite care, catering to individuals who require temporary assistance or support. Altogether, Cloisters of the Valley delivers a warm, supportive, and vibrant environment, making it a preferred choice for those seeking outstanding memory care in a welcoming community.

    People often ask...

    State of California Inspection Reports

    34

    Inspections

    3

    Type A Citations

    12

    Type B Citations

    5

    Years of reports

    21 Aug 2024
    Confirmed staff did not notify responsible party of resident's room transfer.
    • § 87468.2
    26 Jun 2024
    Conducted an unannounced inspection, found no deficiencies, facility met all licensing requirements.
    13 Jun 2024
    Determined that the allegation of failure to provide a description and fee schedule as per the admission agreement was unfounded, dismissing the complaint after reviewing records and conducting interviews.
    27 Mar 2024
    Investigated allegations of improper medication administration, failure to follow physician orders, lack of incontinence assistance, and lack of resident dignity; determined insufficient evidence to support claims. Conducted interviews and reviewed records; found no corroboration for alleged issues.
    15 Mar 2024
    Investigated allegations of unlawful eviction, lack of safeguarding a resident's belongings, and unresponsive communication; found insufficient evidence to support claims.
    27 Nov 2023
    Confirmed unauthorized use of resident property causing distress.
    • § 87468.2
    17 Nov 2023
    Investigated a series of allegations, including neglect leading to pressure injuries, urinary tract infections, falls, improper medication administration, insufficient staffing, pest infestations, and body rashes. Found insufficient evidence to substantiate any of the claims.
    15 Nov 2023
    Investigated a complaint that a resident's authorized representative wasn't informed about a shingles diagnosis; found insufficient evidence to support the claim.
    27 Oct 2023
    Identified a serious incident where residents with Dementia eloped from the premises, resulting in one resident sustaining a serious injury and another a non-serious injury. Deficiencies in staff training and response were noted, leading to civil penalties being imposed.
    • § 87411
    • § 87466
    14 Sept 2023
    Confirmed lack of communication between the facility and a resident's medical provider, but ultimately resolved the issue.
    05 May 2023
    Investigated allegations of denied visitation and untreated bed bug infestation; determined visitation restrictions were a precaution and pest control measures were in place, with no substantial evidence to support the claims.
    26 Apr 2023
    Confirmed that a resident was not treated with dignity by a staff member; however, found no evidence of unlawful eviction as the resident was relocated due to medical needs.
    • § 87468.1(a)(1)
    10 Apr 2023
    Confirmed inadequate observation of a resident with dementia, leading to an incident where the resident left the facility and was later found unharmed.
    • § 87466
    06 Mar 2023
    Reviewed self-reported death of a resident, found no deficiencies cited during visit.
    27 Feb 2023
    Investigated a complaint about staff not answering phones and found insufficient evidence to prove the allegation, attributing delays in responses to technical issues with email encryption.
    25 Jan 2023
    Confirmed allegations of inadequate personal care for a resident and restricting visitation rights. Unsubstantiated claims of unreported cold symptoms and inadequate activity programs for residents with dementia.
    • § 87468.1(a)(10)
    • § 87411(a)
    25 Jan 2023
    Confirmed: Medication errors occurred for multiple residents. Dignity concerns with one staff member. Unsubstantiated: Allegation of not following physician's dietary order.
    • § 87468.1(a)(1)
    • § 87465(a)(4)
    17 Oct 2022
    Found that the resident voluntarily chose to leave due to a change in funding eligibility and was not unlawfully evicted, nor denied access to their medical information or support contacts.
    05 Oct 2022
    Determined that the allegation of an illegal eviction was unfounded after a review of records and interviews indicated no verbal or written notice of eviction was given.
    08 Sept 2022
    Confirmed a staff member worked without the required criminal record clearance and issued a civil penalty for the violation.
    • § 87355(e)(1)
    28 Jun 2022
    Confirmed no deficiencies found during visit.
    28 Jun 2022
    Reviewed incident involving staff and resident on 6/3/22; no deficiencies cited during visit.
    21 Dec 2021
    Confirmed allegations of unlawful eviction and failure to administer prescribed medication.
    • § 87464(e)
    • § 80075(b)(5)
    12 Nov 2021
    Confirmed an allegation of listing an incorrect license number on the facility's website, hindering public access to compliance history.
    • § 87206(a)
    28 Sept 2021
    Confirmed lack of supervision resulting in elopement and unsubstantiated allegations of medication administration and incontinence care.
    • § 87705
    16 Jul 2021
    Conducted a visit to ensure staffing levels and care for residents were adequate, with no deficiencies found.
    28 Jun 2021
    Verified compliance with infection control practices and COVID-19 mitigation measures during the inspection.
    28 Jun 2021
    Investigated multiple allegations from early 2020 regarding medication administration, resident dignity and respect, nourishment limitations, incontinence care, assistance with ambulation and dressing, inappropriate requests for item purchases, and diabetes testing assistance, finding no sufficient evidence to confirm any of the claims.
    12 Apr 2021
    Confirmed an incident involving two residents occurred at the facility on a specific date, with no deficiencies noted during the follow-up visit.
    22 Mar 2021
    Investigated a client death and found no deficiencies during the visit.
    30 Oct 2020
    Conducted a virtual visit to deliver an amended complaint investigation report due to COVID-19, confirming that the amended document was sent and received by the business office director via email.
    30 Jul 2020
    Interviews and records were reviewed by a licensing program analyst following reports of unusual incidents at the facility. None were found during the visit.
    28 Apr 2020
    Confirmed compliance with regulations, cleanliness, and sufficient food supply during virtual inspection.
    20 Apr 2020
    Investigated an allegation that a staff member put feces in a resident's face, but due to lack of evidence and witnesses, the claim couldn't be conclusively determined.
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