Mirador estimate
    $2,800/month
    1. Home
    2. Assisted Living
    3. California
    4. San Diego

    Golden Living Point Loma

    3223 Duke St, San Diego, CA, 92110
    3.0 · 26 reviews
    • Independent living
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507
    For the front desk(619) 222-1109
    AnonymousLoved one of resident
    2.0

    Compassionate staff, unsafe and negligent

    I placed my mom here and had a very mixed experience. The staff I dealt with were genuinely caring, knew residents by name, made special meals (she loved the milkshakes), rooms are roomy and affordable, and maintenance was generally prompt. But communication was horrible, the building is older and inconsistently clean, activities were unclear, and the memory-care wing felt understaffed and undertrained. Most alarmingly there were safety lapses (an undisclosed fall that led to a bruise and broken hip and multiple ER visits) and the website photos didn't match reality. Caring people, but poor supervision and communication - I would not trust this facility for someone with high care needs.

    Pricing

    $2,800+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      3.5

    • Staff

      3.3

    • Meals

      3.1

    • Amenities

      2.5

    • Value

      3.4

    Location

    Map showing location of Golden Living Point Loma

    About Golden Living Point Loma

    Golden Living Point Loma sits in Point Loma, San Diego, and has been in business for 19 years as a corporation with a President and Administrative Manager leading its management team, and the place feels lived-in and comfortable, with separate housing options for men and women, private or shared studio apartments, and aging-in-place choices so residents can stay as their needs change, whether they need independent living, assisted living, memory care for dementia or Alzheimer's, short-term respite care, or end-of-life hospice. The staff here are trained and friendly, available around the clock, and offer help with daily tasks, medical care needs, and vital services like diabetes care, one-person transfer assistance, 24/7 supervision for those who wander or experience sundown syndrome, all under state licensing even though there's no BBB accreditation listed.

    Residents get access to onsite skilled nurses, in-house physical and occupational therapy, partnerships with outside home-health agencies, and personalized attention to healthcare, including physical therapy, diabetic management, and help with special diets like vegetarian, low sodium, and low fat, as well as regular access to a dietician if that's needed. Meals are provided in a formal dining room with chef-prepared food, and there's a cozy café for coffee or tea, community dining settings for socializing, and plenty of nutrition built into the menu choices; there's housekeeping, laundry and dry cleaning, too, which lightens the daily load.

    People have plenty to do at Golden Living Point Loma, whether it's taking part in indoor activities, joining offsite trips for entertainment or errands, enjoying devotional services, or relaxing outdoors in the courtyard's shaded gazebo or garden, and there's a barber and salon for grooming needs and a pet-friendly approach that welcomes dogs and cats. The community puts a clear focus on offering each resident social interactions and structured activities that help with mind and body, yet staff also respect residents' wishes to opt out when they want peace and privacy. Folks who need memory care get special support and brain-stimulating programs, with custom plans made for their unique situations. Those choosing hospice care find compassionate support and a focus on comfort, dignity, and spiritual and cultural needs as life's end draws closer.

    To help people stay mobile and connected, Golden Living Point Loma provides free transportation, community-operated rides for outings and appointments, and parking for those who can still drive, plus the entire place follows no-smoking rules indoors-no exceptions in private or public areas. English is the main language, and the facility has a website offering details, photos, a menu for navigation, contact by email, and even a virtual tour, making it easy for families to check in or learn more. Golden Living Point Loma doesn't claim perfection, but it spends its energy offering reliable healthcare, a sense of home, and choices for living that suit different needs and preferences, making sure compassion, respect, and dignity come first for everyone who stays there.

    People often ask...

    State of California Inspection Reports

    118

    Inspections

    12

    Type A Citations

    17

    Type B Citations

    6

    Years of reports

    05 Jun 2025
    Found insufficient evidence to support the allegations that medication was not given as prescribed, that appropriate medical care was not arranged for a resident, or that nighttime staffing was inadequate.
    05 Jun 2025
    Investigated the allegation that a syrup bottle was left on a resident's dresser and not verified as medication, with staff denying any medication was left there; also reviewed the claim that restrooms were not cleaned properly. Found insufficient evidence to support or corroborate either allegation.
    23 May 2025
    Found that a proper 60-day eviction notice was issued to the resident for nonpayment of rent over eight months, and record reviews and interviews did not reveal evidence to support or corroborate the eviction-protocol allegation.
    21 Mar 2025
    Found no deficiencies; the home was clean, sanitary, and safe, with resident-accessible hot water at 112°F, functioning alarms and emergency systems, locked medications, a complete first-aid kit, and adequate food and supplies.
    21 Mar 2025
    Found no immediate health or safety issues after touring the site, and the fire clearance for one bedridden resident was approved. The application step was completed and an updated license will be issued following final management review.
    17 Jan 2025
    Found a deficiency regarding a resident lacking a written order for multivitamins. No deficiencies were issued today.
    08 Jan 2025
    Investigated the allegation that staff could not communicate with residents due to a language barrier on the night shift. Found no evidence that this barrier affected care and confirmed English-speaking staff were available on each shift, with residents’ needs met.
    08 Jan 2025
    Investigated two specific allegations: a hole under a bathroom sink left unrepaired allowing rodents into a resident's room, and that cleaning chemicals were accessible to residents, leading to ingestion. Found a partially repaired wall, a rodent observed in a resident's room, a Lysol ingestion after the resident became worried about rodents, and inconsistent statements from staff and residents.
    • § 87303(a)
    08 Jan 2025
    Identified deficiencies included an overdue resident appraisal without current documentation and missing written orders for an over-the-counter medication and for multivitamins, despite physician authorization.
    18 Dec 2024
    Found that a resident experienced medical symptoms, including cardiac arrest, during a dialysis transport on 12/10/24; CPR was started at the dialysis center, 911 was called, and the resident was hospitalized, later dying on 12/17/24. Observed no signs of concern before departure and normal skin temperature; the administrator noted the resident was not admitted for dialysis at that time, the social worker later confirmed the death, and no deficiencies were issued.
    07 Nov 2024
    Identified Neglect/Lack of Supervision resulting in use of illegal drugs, with multiple residents observed using drugs inside the home and staff confiscating substances that were not reported to police. Identified Neglect/Lack of Supervision resulting in sale of illegal drugs, with rumors among staff and residents but no witnesses or verifiable evidence of sales.
    • § 87405(b)
    17 Oct 2024
    Investigated a 10/09/24 allegation that a staff member was rough with a resident during a brief change; interviews showed conflicting statements, residents and staff said there was no rough handling, and no deficiencies were cited; administrator acted appropriately.
    26 Sept 2024
    Reviewed case management-Other visit to issue an amended report; no deficiencies observed. Exit interview conducted.
    26 Sept 2024
    No deficiencies were observed during the visit.
    23 Aug 2024
    Found no evidence to support the allegation that a resident's change in condition was not addressed, that incontinence care was not provided to residents, that residents' care needs were unmet, that staffing was insufficient, or that dietary needs were not met. Reviewed interviews and records did not corroborate these claims.
    20 Aug 2024
    Found inconsistent statements and no preponderance of evidence to corroborate the allegation that staff did not ensure access to or assistance with required appointments, including obtaining additional physical therapy for a resident. Therefore, the claim lacked sufficient support.
    20 Aug 2024
    Found inconsistent statements during interviews and no clear evidence to support or corroborate the allegations that staff handled residents in a rough manner or failed to treat residents with dignity and respect. The allegations are deemed unsubstantiated.
    20 Aug 2024
    Investigated allegations of rough handling and lack of dignity/respect for residents; found insufficient evidence to support these claims. Confirmed issues with language barriers possibly leading to miscommunication, but no mistreatment observed.
    11 Jul 2024
    Investigated the allegation that residents were not provided a comfortable temperature; found inconsistent statements and no clear evidence to support or corroborate the temperature concern.
    11 Jul 2024
    Confirmed that residents were comfortable with the temperature in the facility, with some residents feeling too hot and others feeling cold. Residents were provided with fans and additional cooling units were being ordered.
    26 Jun 2024
    Found neglect and lack of supervision led to a resident's death; a civil penalty of $15,000 would be issued.
    26 Jun 2024
    Confirmed neglect and lack of supervision led to a resident's untimely death.
    19 Jun 2024
    Identified that one staff member was cleared but not associated in the Licensing Information System, and an immediate civil penalty of $500 was assessed.
    19 Jun 2024
    Investigated an allegation that the licensee did not ensure needed medical care for a resident after a fall, resulting in a hip fracture and ongoing pain. A civil penalty of nine thousand five hundred dollars was issued for serious bodily injury.
    • § 87465(g)
    19 Jun 2024
    Confirmed serious bodily injury resulted from a fall at the facility due to failure to provide needed medical care. Civil penalty issued.
    02 May 2024
    Found that the allegation that the resident sustained multiple falls due to neglect and was given the wrong medications was unsubstantiated, and the allegation of food poisoning from meals served there was also unsubstantiated.
    02 May 2024
    Investigated allegations that lack of supervision resulted in a resident’s injury and that another resident pushed that resident, causing a fractured hip. Found inconsistent statements and insufficient evidence to support the allegations.
    02 May 2024
    Found an allegation that some residents could not leave unassisted and would elope when staff were not in the front office or after hours; today, no deficiencies were observed.
    02 May 2024
    Confirmed no evidence of neglect or medication errors related to Resident #1's falls or medical care; food poisoning allegation also found unsupported with inconsistent statements and no evidence of facility-related issues.
    18 Apr 2024
    Found that lack of supervision allowed a resident to wander off the premises unsupervised to a nearby fast-food restaurant, where the resident fell and was transported to the hospital. Staff were unaware of the departure because they were assisting other residents, and doors could be locked from the outside at night but not from the inside due to safety and fire clearance.
    18 Apr 2024
    Found that the allegation that staff did not assist with feeding a resident was not supported; staff provided meal assistance and the resident demonstrated self-feeding with a tray and preferred to feed themselves. Found that mold-related concerns were not supported; no mold was observed during visits and professional inspection found no evidence of mold.
    18 Apr 2024
    Confirmed lack of supervision led to a resident leaving the facility and being found down the street at a nearby restaurant.
    02 Apr 2024
    Investigated allegations that a resident did not receive prescribed medications and that a medication error caused injury. Records and staff interviews showed medications were dispensed around the time of an allergic reaction with missing MAR signatures and inconsistent statements, and a hospitalization occurred.
    02 Apr 2024
    Found a self-reported incident in which a resident was transported to the hospital for chest pain, refused to return after discharge, and threatened harm to themselves and others; the resident later returned calm.
    02 Apr 2024
    Confirmed incident reported involving a resident experiencing chest pain and expressing harm towards themselves and others. Actions taken by staff to ensure resident safety were discussed during the visit.
    19 Mar 2024
    Found no evidence that lack of supervision resulted in a resident altercation or that a staff member verbally abused a resident; interviews yielded inconsistent statements and the allegations were unsubstantiated.
    19 Mar 2024
    Investigated alleged altercation and verbal abuse, but evidence did not support the claims.
    29 Feb 2024
    Found no evidence to support the illegal eviction of a resident or that staff failed to respond timely to care needs, and records show the resident remained there through 2023.
    29 Feb 2024
    Investigated allegations of illegal eviction and untimely staff response to a resident’s needs; determined both allegations lacked corroborating evidence.
    28 Feb 2024
    Conducted an unannounced visit to perform a Required Annual Inspection, reviewed records, toured the premises, and interviewed staff and clients, with a follow-up visit needed to complete the process.
    28 Feb 2024
    Found no evidence to support the allegation that medications were not refilled in a timely manner, transportation was not arranged to meet residents’ needs, or staff could not communicate with residents or emergency personnel.
    28 Feb 2024
    Investigated allegations of medication management, transportation services, and communication issues were unsubstantiated.
    26 Feb 2024
    Found that staff did not administer Nortriptyline as prescribed for nine days (February 10–18, 2024) because refills were not processed in time, and another prescribed medication was not administered as prescribed from January 29 to February 18, 2024.
    26 Feb 2024
    Confirmed medication not administered as prescribed to a resident, leading to a negative impact on their medical condition.
    23 Feb 2024
    Found insufficient evidence to prove the allegation that staff failed to reposition the resident. Found insufficient evidence to prove the allegation that the resident's room temperature was not maintained within regulation.
    23 Feb 2024
    Identified that a staff member was not associated with the site despite working there for more than five days, leading to a deficiency for staff association and a civil penalty. An exit interview was conducted with the supervisor.
    • § 87355(e)(2)
    23 Feb 2024
    Investigated allegations of staff failing to reposition a resident and maintain appropriate room temperature; found no preponderance of evidence to support the claims.
    • § 87355
    21 Feb 2024
    Investigated the allegation of financial abuse against residents; found inconsistent statements and insufficient evidence to support that money or valuables were stolen by staff or others, and interviews and records did not corroborate the claim.
    21 Feb 2024
    Investigated allegations of financial abuse involving two residents revealed inconsistent statements, with no evidence supporting theft claims. Confirmed that reports of stolen items were unsubstantiated due to contradictions and circumstances inconsistent with the alleged events.
    08 Feb 2024
    Investigated a claim that staff did not provide adequate service to residents. Found staff provided routine care and checks, and past reports of missing items were raised by a resident but not supported by witnesses; the allegation is unsubstantiated.
    08 Feb 2024
    Allegation of staff not providing adequate services to residents was not substantiated after interviews and records review.
    • § 87705(c)(5)
    30 Oct 2023
    Investigated a complaint alleging medication mishandling by staff and that residents did not have adequate lighting, temperature, disrepair, insects, or food service. Found no evidence to support these allegations after reviewing resident records, interviewing staff and an outside source, and observing residents and the center; residents appeared clean, well-groomed, and comfortable, and the center was clean with no insects or odors.
    30 Oct 2023
    Found no evidence of mishandling medication, uncomfortable room temperature, disrepair, insects, insufficient food service, or inadequate lighting.
    20 Sept 2023
    Identified medication management concerns for two residents, including missed or undocumented doses and insulin not reflected on MARs. Found a resident fall raising supervision questions, removal of a dangerous item from under a resident’s pillow, and inconsistent statements about medical care and personal item safeguarding.
    20 Sept 2023
    Identified medication errors and an injury due to inadequate supervision, but unsubstantiated claims of neglect and improper care of personal items.
    16 Aug 2023
    Found that after-hours phone service was not operable and voicemail was not set up; Verizon was working to restore 24-hour service.
    16 Aug 2023
    Confirmed unavailability of phone services after business hours due to phone voicemail not being set up, resulting in inability to contact staff or residents.
    26 Jul 2023
    Found insufficient evidence to confirm a food shortage or limits on milk or coffee for residents. Found no evidence that language barriers or delays in response affected care, or that incontinence care was neglected; found that staff had current background clearances and completed required training.
    26 Jul 2023
    Investigated claims of inadequate food service, lack of criminal record clearances for staff, unmet care needs, improper incontinence care, and insufficient staff training. Found no evidence to support these allegations, as food and care services were adequate, all staff had necessary clearances, and training requirements were met.
    • § 87465(a)(4)
    21 Jul 2023
    Found that the resident’s leg wounds were chronic venous stasis ulcers related to circulation issues, not pressure injuries from neglect. Inconsistent statements and records, along with the resident’s noncompliance with wound care and hospital visits, prevented a conclusive finding about neglect.
    21 Jul 2023
    Investigated allegations of neglect in relation to a resident developing venous stasis ulcers were unsubstantiated due to lack of evidence.
    • § 1569.312(d)
    05 Apr 2023
    Investigated the allegation that Covid-19 guidelines were not followed and that a visitor who had contact with a resident with Covid-19 was not notified. Found inconsistent statements and no clear evidence to support or confirm the allegation.
    05 Apr 2023
    Investigated allegation of not following Covid-19 guidelines; determined insufficient evidence to support claim, as guidelines for notifying responsible parties were followed and no symptoms were present during the initial visit.
    22 Mar 2023
    Investigated the allegation that staff did not seek timely treatment for a resident's rash and did not respond promptly to residents' needs. Found inconsistent statements and no preponderance of evidence to support or corroborate the allegations.
    22 Mar 2023
    Investigated the allegation that a resident's medical care needs were not being met and found inconsistent statements and no clear evidence to prove the allegation.
    22 Mar 2023
    Investigated allegations of delayed rash treatment for a resident, which ultimately received proper care. Also looked into claims of slow staff response times, finding that staff generally responded within five to ten minutes. Finally, examined claims that a resident was not allowed to return after discharge from a Skilled Nursing Facility, but determined the allegations were unsubstantiated.
    14 Feb 2023
    Found that a resident's room was changed without a 30-day notice or an amendment to the admissions agreement. Found no evidence to establish that personal belongings were not safeguarded; interviews and records did not confirm that items were missing.
    • § 87507
    14 Feb 2023
    Identified a deficiency related to how medications were stored for independent residents after an unannounced case management visit. Not all independent residents had a secured area to store their medications.
    14 Feb 2023
    Confirmed room change allegation, but did not substantiate missing medication allegation.
    • § 87465(c)(2)
    17 Jan 2023
    Determined allegation that staff did not properly assist a client with prescription medications lacked a preponderance of evidence to prove it occurred.
    17 Jan 2023
    Investigated a complaint about improper assistance with prescription medication; determined insufficient evidence to confirm the allegation.
    20 Dec 2022
    Investigated the allegation that Resident #1, who requires a higher level of care due to diabetes, was not receiving proper insulin management and blood sugar checks. Found that staff managed medications, Resident #1 could not check blood sugar or self-administer insulin, there was no skilled professional to administer injections, and outside sources reported repeated incorrect insulin dosing.
    20 Dec 2022
    Confirmed allegation of a resident not receiving proper care for diabetes management, leading to uncontrolled diabetes due to staff inability to assist with insulin injections and blood sugar checks.
    29 Nov 2022
    Investigated allegations that medications were not provided as prescribed, that a diabetic diet was not followed, and that the resident’s room was not maintained clean or safe. Found gaps in medication administration and diet management, and concerns about room conditions and safety.
    29 Nov 2022
    Found that medication was not given as prescribed, diabetic diet was not followed, and room conditions were not maintained, which led to civil penalties being assessed.
    15 Nov 2022
    Determined there was no current physician's order to hold/stop the resident's medications; despite reminders, staff forgot to obtain one, and medications were administered per existing orders. Found insufficient evidence to support that staff negligence caused the resident to miss the dental appointment.
    15 Nov 2022
    Found staff did not properly stop medication for a resident to attend a dental appointment due to lack of written physician's order.
    11 Oct 2022
    Identified four self-reported incidents: two elopements (one resident did not return and another was located the same day) and two thefts (items taken from or missing from residents’ rooms); no deficiencies were issued.
    11 Oct 2022
    Identified that three residents lacked current appraisals on file, which are required to ensure their care needs are met. A deficiency was noted for these missing appraisals.
    11 Oct 2022
    Confirmed no deficiencies during visit, incidents handled appropriately.
    23 Sept 2022
    Found two self-reported incidents—one theft involving resident #1 and one fall causing injury to resident #2; no deficiencies were cited in evaluated areas.
    23 Sept 2022
    Confirmed two incidents reported by the facility. No deficiencies cited during the inspection.
    • § 87311
    09 Sept 2022
    Investigated Room 41 shower hot water, finding temperatures around 120 F and rising to 128 F with inadequate cold water, creating unsafe conditions. Found the shower knob controls non-operational and unable to regulate flow or shut off, indicating bathing facilities not maintained in operating condition.
    09 Sept 2022
    Confirmed issues with the shower in Room 41, including inconsistent hot water temperature exceeding safe limits and malfunctioning knobs that hinder proper water flow adjustment.
    • § 87309(a)
    • § 87465(a)(4)
    22 Jun 2022
    Investigated the allegation that a resident was absent without leave; the resident returned unharmed the next morning, and no deficiencies were cited.
    22 Jun 2022
    Confirmed that a resident went missing from the facility but returned unharmed on their own.
    20 May 2022
    Found that after multiple falls, staff did not obtain medical evaluation or notify the resident’s responsible party, medications were not administered per orders, and the resident developed unexplained bruising before later sustaining a left hip fracture.
    20 May 2022
    Found that the allegation that staff did not protect a resident from name-calling and the allegation that staff restricted a resident’s right to associate with another resident were unsubstantiated.
    20 May 2022
    Unsubstantiated findings were reported regarding allegations of name-calling and restriction of resident association.
    18 May 2022
    Found the allegation that a resident’s doorknob was broken and could not lock for three months, indicating disrepair, to be unfounded.
    18 May 2022
    Identified that a resident did not receive several prescribed medications in February and March 2022 in a timely manner due to miscommunication and the resident ordering refills, resulting in multiple missed doses. Found no consistent evidence that staff interfered with the resident's access to the telephone; residents reported they could use the phone freely with no enforced time limits.
    18 May 2022
    Identified an allegation that a resident was not allowed to leave unassisted, yet was permitted to leave unassisted. Also identified that the resident’s medical assessment was not within one year of admission.
    18 May 2022
    Found that medications were not given to a resident as prescribed, but allegations of interference with telephone access were unsubstantiated.
    29 Apr 2022
    Identified that a resident left the home on 04/27/22, did not return, and was transported to a hospital, with staff contacting the responsible party and local law enforcement. Reviewed records indicated no current Resident Appraisal on file for this resident, last dated 11/29/18, and a deficiency issued.
    29 Apr 2022
    Confirmed a deficiency related to missing resident appraisal records during a routine visit.
    • §
    16 Mar 2022
    Found no deficiencies after an unannounced annual licensing review conducted with the administrator; discussed infection control practices and related regulations, including dementia care, incidental medical and dental care, resident rights, reappraisals, and reporting requirements.
    16 Mar 2022
    Conducted unannounced annual inspection; no deficiencies observed.
    19 Jan 2022
    Conducted an on-site technical assistance visit to review disinfection, testing, vaccination, screening, and PPE protocols; interviewed the administrator and performed a site walkthrough with a debriefing at the end. Found no deficiencies cited during the visit.
    19 Jan 2022
    No deficiencies were found during the visit.
    • § 87628(a)
    17 Nov 2021
    Identified that a meeting at the regional office addressed concerns and that an exit interview was conducted; no deficiencies were issued.
    17 Nov 2021
    No deficiencies were issued during the meeting with the Licensee to address facility concerns.
    24 Sept 2021
    Investigated a self-reported incident from 09/13/21 in which a staff member allegedly abused multiple memory care residents. During an unannounced case management visit, the administrator was informed, a brief tour was conducted, records were requested, and staff and residents were interviewed, followed by an exit interview with the administrator.
    24 Sept 2021
    Found alleged abuse of multiple residents by staff during an unannounced visit.
    • § 87465(a)(4)
    • § 87303(a)
    12 Nov 2020
    Investigated a death from a fall; found that the resident with major neurocognitive disorder required stand-by assistance and supervision during toileting, but staff did not provide it and failed to update the care plan after discharge, contributing to a fatal traumatic brain injury.
    12 Nov 2020
    Investigated a fall that resulted in the death of a resident with memory issues in April 2020.
    • §
    04 Aug 2020
    Identified deficiencies in care practices and medication management during the visit.
    • § 87303(e)(2)
    • § 87303(a)
    28 Jul 2020
    Reviewed allegations of failure to provide transportation without proper notice and lack of communication between staff and residents. Insufficient evidence to prove violations occurred.
    22 Apr 2020
    Unsubstantiated complaint alleging inadequate care and disrespectful treatment of a resident.
    • § 87466
    • § 87464(d)
    • § 87465(g)
    • § 87465(a)(4)
    15 Apr 2020
    Investigated allegation of staff not safeguarding resident's personal property, but evidence was inconclusive.
    13 Apr 2020
    Investigated a resident's death via telephone due to COVID-19; requested copies of resident, staff, and facility records. No deficiencies observed.
    • § 87465(a)(4)
    05 Feb 2020
    Reviewed deficiencies were addressed during a visit by Licensing Program Analysts.
    28 Jan 2020
    Confirmed lack of supervision leading to resident falls and unsubstantiated claims of unexplained injuries.
    30 Dec 2019
    Identified deficiencies during visit; extension granted for compliance.
    • § 87101(c)(3)
    • §
    23 Dec 2019
    Conducted visit, discussed compliance issues, no deficiencies cited.
    • § 87467
    03 Dec 2019
    Identified deficiencies included inadequate financial record-keeping, discrepancies in resident rate payment, and lack of policies for resident refunds.
    • §
    14 Nov 2019
    Conducted an inspection of a care facility, no immediate health or safety violations were observed during the visit.
    31 Oct 2019
    Confirmed financial abuse of a resident by a staff member, leading to criminal charges and guilty plea.
    29 Oct 2019
    Visited facility, spoke with residents, toured premises, found no health or safety violations.

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