AnonymousLoved one of resident
    5.0

    Attentive staff, clean, pricey, recommended

    My mother has been very happy here - the staff are attentive, caring and friendly, with no turnover in four years. The building is clean, well-kept, full of positive energy, meals are delicious and meds are given on time. It's pricey and there are few activities, and I've noticed some gaps in staff training on assistive tools. Overall I'm grateful and highly recommend this place for caring for a loved one.

    Pricing

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    Amenities

    4.50 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.8
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Point Loma Elder Care

    About Point Loma Elder Care

    Point Loma Elder Care sits on Liggett Drive in San Diego and has only six beds, so residents get a lot of attention, and you'll find a home-like setting where two caregivers stay with everyone around the clock. The facility is licensed as a Residential Care Home for the Elderly, #374603576 and #374604019, and they stick to elder care, so they're set up for folks who need help with daily things like bathing, grooming, getting dressed, shaving, and personal care like haircuts and nail care if anyone asks. People who need memory care, help with dementia, or assistance like incontinence care, Hoyer lift help, catheter care, or even hospice services can stay here, and there are special features for those who need help eating or even two-person assist for transfers or feeding.

    There's a choice of private rooms, including larger rooms and some with attached bathrooms, which gives people their own space and privacy. The staff serves three home-cooked meals a day plus snacks, and if someone's got a special diet, they'll do that too, and they make sure food is good and nutritious. The atmosphere feels like a real home-a family-type place with walks, board games, music therapy, aromatherapy, and group activities so people stay involved and keep their minds busy. Walks, board games, music, and sensory things like aromatherapy are all part of it, and they keep it simple so everyone can join in, and there's help with medication and laundry, housekeeping, and even medical stuff with on-call doctors, nurses, PT, and OT if emergencies come up.

    They offer more than some bigger places with board and care, respite care so families can take a break, and medical transportation if someone needs it. People can be ambulatory or non-ambulatory, meaning if someone can walk on their own or if they can't, they're welcome, and even those who are bedridden will be supported. Supervision here is always present, with two trained and loving caregivers every day and night, and they put a real focus on dignity, privacy, and keeping everyone as independent as they want to be. The philosophy is to treat everyone as unique, fit the care to what they want, and include family and friends in activities so no one feels left out.

    Point Loma Elder Care is part of a small community that also includes Safe Harbor Elder Care and Sunset Cliffs Elder Care, sharing a similar approach and attention to detail, keeping it all straightforward and welcoming.

    People often ask...

    State of California Inspection Reports

    32

    Inspections

    5

    Type A Citations

    3

    Type B Citations

    5

    Years of reports

    23 May 2025
    Investigated two allegations: that staff did not assist a resident with cleaning dental implants, and that staff did not assist a resident with dressing. Found evidence of routine assistance for both, with some lapses, but not enough evidence to prove either allegation.
    21 Jan 2025
    Reviewed an unannounced case management visit, toured the location, and secured signatures on documents, with no immediate health or safety concerns observed. Concluded with an exit interview, and email confirmation showed that the materials were received.
    25 Oct 2024
    Conducted an unannounced case-management visit, toured the home, secured signatures, delivered amended reports, and requested staff training records; an exit interview was held with the administrator.
    04 Oct 2024
    Identified a $500 civil penalty tied to a neglect allegation resulting in a resident’s stage 4 pressure injury, under review by the licensing program administrator; an exit interview was conducted with the licensee.
    04 Oct 2024
    Found that, during a case management visit, a $500 civil penalty was assessed related to a prior complaint alleging lack of supervision of a resident.
    • § 912085344
    04 Oct 2024
    Identified an immediate $500 civil penalty for the complaint alleging that a resident was left in soiled clothing on December 31, 2019. Amended the deficiency from Type B to Type A and conducted an exit interview with the administrator to discuss the penalty and rights.
    04 Oct 2024
    Found no deficiencies during the unannounced annual inspection; the home was clean, safe, and well-maintained, with medications stored in a locked area, adequate food supplies, working safety systems, and records reviewed. Provided technical advice to keep the Plan of Operation at the home, store medications in their original containers, and keep the active administrator certificate on site.
    13 Nov 2023
    Determined that a former employee did not treat a resident with dignity. Found insufficient evidence to corroborate that any staff assaulted the resident or damaged the resident’s personal belongings.
    13 Nov 2023
    Investigated whether staff treated a resident with dignity and caused injuries or destroyed belongings; found insufficient evidence to support the allegations of physical assault and property damage.
    20 Oct 2023
    Found that on 10/10/2023, five of six residents were non-ambulatory, with none bedridden, none receiving hospice, and none diagnosed with dementia. Found that the home was clean and well-kept, with clear pathways, adequate food supplies, medications stored securely, and all safety equipment and required postings in working order.
    20 Oct 2023
    Reviewed conditions during an inspection confirmed that the facility was safe, well-maintained, and properly stocked with supplies, with no residents currently receiving hospice or being bed-ridden. Safety features, furnishings, and medications were in order, supporting a secure environment for residents aged 60 and over.
    • § 80072(a)(3)
    12 Oct 2023
    Found the allegation of neglect/lack of supervision supported by the evidence after a resident in a wheelchair fell forward when staff pushed the chair due to a cracked garden ramp. Found that pertinent facts were omitted in reporting the incident.
    • § 87464(f)(1)
    12 Oct 2023
    Investigated a resident falling and sustaining minor injuries after a wheelchair accident caused by a cracked ramp and staff failing to report all details of the incident.
    • § 191231162534
    30 Mar 2023
    Found no deficiencies after reviewing resident rights and incidental medical and dental care requirements. Conducted an exit interview with advisories provided.
    30 Mar 2023
    Found insufficient evidence to support the allegations that staff denied residents dignity by blocking beds with furniture to force naps, yelled at residents, or verbally intimidated residents when they wet themselves.
    30 Mar 2023
    Reviewed compliance with resident rights and medical care regulations during a visit, with no deficiencies identified.
    23 Mar 2023
    Found no evidence supporting the allegation that meals did not meet the resident's needs. Records showed the resident required a mechanical soft diet with staff assistance and declined in intake prior to hospice, and passed away while under hospice care.
    23 Mar 2023
    Investigated whether residents' meals met their needs; found that there was no evidence of meals being denied or inadequate, and the resident's decline was related to their medical condition and hospice care.
    31 Oct 2022
    Found no deficiencies during the visit. Observed that infection control measures were in place at the site, including disinfection, testing surveillance, screening protocols, and PPE use, and noted that all staff present had current criminal record clearances.
    31 Oct 2022
    Reviewed the facility’s infection control measures and confirmed all staff had current criminal record clearances, with no deficiencies observed during the visit.
    22 Aug 2022
    Investigated the allegation that the licensee failed to follow the admission agreement and increased rent for a resident’s care. Found that the resident’s condition did require a higher level of care and written notice was provided, but there was insufficient evidence to prove the alleged violation occurred.
    22 Aug 2022
    Investigated whether the licensee failed to follow proper procedures in increasing Resident 1's rent after a change in care level; reviewed records showed that proper notices were given before the rent increase was implemented.
    21 Apr 2022
    Conducted an unannounced case management follow-up on a self-reported incident; observed residents in care and reviewed records; no deficiencies observed; exit interview conducted with the administrator.
    21 Apr 2022
    Reviewed a self-reported incident from December 2021, observed residents, and checked facility records during an unannounced visit; no deficiencies were identified.
    14 Sept 2021
    Found that an unannounced one-year visit included record review, a tour, and observations of residents, with COVID-19 safety measures evaluated and no deficiencies found. The administrator arrived during the visit and an exit interview was conducted Found that an unannounced one-year visit included record review, a tour, and observations of residents, with COVID-19 safety measures evaluated and no deficiencies found. An administrator arrived during the visit, and an exit interview was conducted.
    14 Sept 2021
    Reviewed infection control practices during an unannounced annual visit, found no deficiencies in COVID-19 mitigation measures. Conducted an inspection and shared findings with the administrator.
    30 Jun 2021
    Conducted a video visit in which the licensing analyst identified themselves and explained the purpose of the call, and discussed the amendment to the licensing record. Concluded an exit interview with the administrator via video, and electronic confirmation indicated the amended materials and licensee rights information were received.
    30 Jun 2021
    Reviewed that an amended report was delivered to the administrator during a virtual visit, with explanations provided regarding the reason for the update and confirmation received that all documents were acknowledged electronically.
    18 Jun 2021
    Found the allegation that night staff did not provide adequate incontinence care and did not respond to bed alarms or check if they were working. Residents experienced soiled garments and skin breakdown as a result.
    • § 87625
    • § 87705
    • § 87411
    18 Jun 2021
    Found that staff failed to provide adequate incontinence care and did not respond appropriately to bed alarms for a resident with skin breakdown and high fall risk, leading to safety concerns and neglect of resident needs.
    30 Sept 2020
    Identified the allegation that care staff failed to turn the resident every two hours, leading to stage four sacral pressure injuries.
    30 Sept 2020
    Investigated pressure injury development and inadequate repositioning of a resident, leading to advanced stage pressure wounds and hospitalization.
    • § 87609(b)(2)

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