Pricing ranges from
    $5,467 – 6,560/month

    Belen's Residential Care Home

    565 Grove St, San Francisco, CA, 94102
    1.0 · 1 reviews
    • Assisted living

    Pricing

    $5,467+/moSemi-privateAssisted Living
    $6,560+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    1.00 · 1 review

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Belen's Residential Care Home

    About Belen's Residential Care Home

    Belen's Residential Care Home sits in San Francisco and cares for up to 22 seniors, mostly people aged 55 and older, and does a solid job helping elders who need memory care, assisted living, or more day-to-day support, and the home offers specialized programs for people with Alzheimer's or dementia, with safety features like a sprinkler system, handicap-accessible areas, and senior-friendly design touches that help everyone feel comfortable and secure. Staff are awake and around 24 hours a day to help with things like bathing, dressing, transfers from bed to wheelchairs, or blood sugar checks for diabetes, and while the staff can help with incontinence care, folks do need to manage their own needs. Seniors can expect three homemade meals a day, and there's a kitchen or kitchenette in each room, with meals carefully planned for health and special diets when needed, so no one has to worry about cooking. There are laundry and dry cleaning services, plus washers and dryers for the residents themselves, and regular housekeeping keeps things tidy.

    People can bring pets, which helps make the place feel more like a real home, and there's on-site parking for guests. Transportation is available for doctor's visits, errands, or religious services, and the facility offers rides at no extra cost. Residents enjoy an active schedule, with arts and crafts, movie entertainment, music programs, board games, fitness sessions in the fitness center, and even garden spaces, indoor common rooms, and a range of social and recreational activities, including pet therapy and community evening events. Staff offer devotional services to support spiritual needs, and people can get their hair done at the salon/barbershop or use a mobile hairdresser. There's Wi-Fi and cable TV throughout, plus a book room, a spa or steam area, and quiet recreational rooms for relaxation or group fun, and for those who need more help, the home supports light to heavy care needs depending on each person's situation.

    Belen's Residential Care Home also provides hospice care when the time comes, and offers safe, thoughtful routines for seniors who want support but still value independence, so folks here get care for both body and mind in a warm, family-friendly setting, with specific personal care plans built to local senior standards and a strong focus on safety, socializing, and dignity.

    People often ask...

    State of California Inspection Reports

    32

    Inspections

    21

    Type A Citations

    4

    Type B Citations

    6

    Years of reports

    24 Jul 2025
    Found cleaning supplies and other potentially harmful items secured in the laundry area and supervised during resident laundry; probation stipulations were not visibly posted initially, but a copy was later posted in a common space. Identified safety issues in restrooms, including one shower not operating, one sink/shower drain needing repair, and two restroom floor sections presenting trip hazards; trainings for all three caregivers were completed.
    • § 87303
    • § 9058
    • § 1569.38
    27 Dec 2024
    Found a resident dead after being discovered unresponsive in bed the morning of 12/24/2024; CPR was performed without success and death was pronounced by paramedics. Last contact with the resident occurred the previous evening, the immediate cause of death was unknown, and the death certificate was to be sent to licensing by January 4, 2025, with the family notified.
    23 Dec 2024
    Found that a resident left the premises, missed meals, and had a fall outside, was transported to a hospital, and returned by 2:00 PM, back to baseline. Noted from records that the resident is ambulatory, cleared to leave unassisted, with no wandering behavior or AWOL risk; staff monitored the entrance and signed in/out, and no deficiencies were found.
    09 Dec 2024
    Identified multiple past violations including basic services, reporting requirements, maintenance and operation, personal accommodations, incidental medical and dental care, criminal history clearance, reappraisal, personal rights, prohibited positions, administrator qualifications and duties, accountability of the governing body, and observation of residents. Oversaw operations; medications were dispensed on time, rooms and bathrooms were clean, staff were fingerprinted, residents' money kept separate, hoarding issues and an excluded person were noted, curfew at 8pm kept doors locked, and no citations were issued.
    30 Sept 2024
    Found the home safe, clean, and well maintained, with a fenced yard, clear passageways indoors and outdoors, and no water hazards. Found adequate food supply, proper storage of medications, toxins, and sharps, functioning carbon monoxide and smoke detectors, a charged fire extinguisher, a written emergency disaster plan, no firearms, at least one first aid kit, completed background clearances, and updated liability insurance and floor plan; no deficiencies noted.
    23 May 2024
    Found that prior non-compliance items persisted, including unfixed flooring and ongoing resident checkups with a scheduled night shift, and that staff were fingerprinted. Noted that the excluded individual was no longer present, staff were preventing entry, the administrator certificate had been updated, and incident reports were submitted promptly.
    23 May 2024
    Confirmed non-compliance with various regulations during a recent inspection, but no citations issued.
    11 Dec 2023
    Found that flooring in several areas had been fixed, residents receive regular checkups, and a nightly shift is in place; all staff are fingerprinted and incident reports are submitted promptly. Renewal requirements for the administrator’s license were submitted and are pending review, and an excluded individual is no longer present.
    11 Dec 2023
    Confirmed violations were addressed, corrective actions were taken, and the facility is now in compliance with regulations.
    11 Aug 2023
    Identified that an excluded individual entered and interacted with residents, with several residents reporting seeing the person on 8/10/2023 and the person observed outside today. Identified that one resident admitted receiving drugs from another resident, while the other refused to communicate with investigators.
    • § 87468.1(a)(2)
    • § 87405(b)
    • § 87205
    • § 87468.1(a)(2)
    11 Aug 2023
    Confirmed an excluded individual frequently accessed the facility and interacted with residents, and found that one resident was selling drugs to another resident.
    20 Jun 2023
    Found the allegation that PNI funds were commingled with other residents' money and with facility funds, that receipts for purchases with PNI funds were missing, and that bank deposits could not be clearly identified as PNI.
    20 Jun 2023
    Found that residents could access their monthly personal needs and incidental money when requested; records and resident interviews showed the amounts were provided and logged.
    20 Jun 2023
    Identified commingling of residents' PNI money with facility funds and lack of clear record keeping for purchases.
    14 Jun 2023
    Delivered an immediate exclusion letter to exclude a nonclient adult resident; administrator was informed and the purpose explained.
    15 Jun 2023
    Identified multiple regulatory violations, including basic services, reporting, maintenance, personal rights, administrator qualifications, and other care-related requirements; an employee involved in financial abuse was immediately excluded, and the appeal filed on 5/22/23 was denied. Possible civil penalties for serious violations may be assessed.
    15 Jun 2023
    Identified violations related to services, reporting requirements, maintenance, personal care, criminal record clearance, accountability, and observation of residents during a recent inspection.
    • § 87217(b)
    • § 87217(e)
    14 Jun 2023
    Excluded a nonclient adult resident from the facility during the visit.
    02 Jun 2023
    Reviewed amended reports delivered during an unannounced visit and discussed the changes with the licensee.
    16 May 2023
    Identified numerous safety and care deficiencies, including unbalanced and damaged floors, burn holes, cluttered resident rooms, a mouse, and pills left unsecured on floors and nightstands. Noted additional concerns, including an unassociated staff member living on site, multiple doors and the gate left unlocked or open during the day, a resident with a key entering the parking area, no overnight awake staff, and no reassessments after hospitalizations for fentanyl overdoses.
    02 Jun 2023
    Amended reports were provided to the Licensee during a visit by a Licensing Program Analyst in response to a complaint.
    • § 87468.1(a)(2)
    • § 87307(a)(2)
    • § 87465(h)(2)
    • § 87355(e)(2)
    • § 87463(a)
    • § 87205
    • § 87303(a)
    16 May 2023
    Determined that residents overdosed on drugs; evidence showed ongoing drug use at the setting and the licensee knew but did not act. Determined that hospitalizations were not reported to the licensing agency in a timely manner, staff took a resident’s money, and the administrator did not follow licensing requirements, with an immediate civil penalty of $500 assessed.
    • § 1596.8897(a)(5)
    • § 87464(f)(1)
    • § 87211(a)(1)
    • § 87405(b)
    16 May 2023
    Identified deficiencies in the facility included safety hazards, medication mismanagement, unlocked doors, and lack of proper assessments for residents who were hospitalized.
    28 Apr 2023
    Identified an open back space occupied by two residents with a bunk bed and cabinets, Administrator stated the fire department approved the setup. No deficiency cited.
    28 Apr 2023
    Investigated a complaint involving an open space with a bunk bed and cabinets occupied by two residents, which was approved by the fire department according to the administrator. No deficiencies cited during the visit.
    19 Dec 2022
    Identified that a resident sustained a facial fracture from a closed-fist attack by another resident. Found that the allegation that staff inappropriately touched a resident was unfounded, and the incident involving staff pushing or panhandling could not be determined, leaving that allegation unsubstantiated.
    19 Dec 2022
    Confirmed allegations of physical abuse, dismissed allegations of inappropriate touching, and found allegations of staff pushing and panhandling to be unsubstantiated.
    19 Oct 2021
    Identified infection-control deficiencies at the site, including no entry or COVID-19 screening logs for residents and visitors, insufficient masking and social distancing, and expired CPR/First Aid cards for several staff and residents, with all residents reportedly vaccinated. All rooms were occupied except one vacant isolation room; medications, toxins, and sharps were stored safely, and a comfortable temperature and adequate lighting were maintained.
    19 Oct 2021
    Identified deficiencies and violations in infection control practices, safety measures, and COVID-19 screening protocols during the inspection.
    • § 87468.1(a)(2)
    17 Feb 2021
    Found that a resident had severe leg ulcers with foul-smelling discharge and cellulitis, likely from chronic venous stasis, with ear erosion/necrosis noted and an ED visit. Found that a podiatrist-prescribed antibiotic was not obtained, and staff failed to monitor worsening wounds or to contact the PCP or home health, despite ongoing care.
    17 Feb 2021
    Found allegations of neglect in client care were substantiated after wounds were not properly monitored and antibiotics were not administered as prescribed.
    • § 87468.1(a)(2)
    • § 87411(c)(1)
    04 Oct 2019
    Investigated complaints revealed violations of California Code of Regulations, Title 22.
    • § 87465(a)(5)
    • § 87466

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