Pricing ranges from
    $4,500 – 6,000/month

    Sutro Heights Residential Care For The Elderly

    659 45th Avenue, San Francisco, CA 94121, USA
    2.5 · 2 reviews
    • Assisted living
    • Board and care
    For pricing and availability(510) 508-4507

    Pricing

    $4,500+/moSemi-privateAssisted Living
    $6,000+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Assistance with bathing
    • Coordination with health care providers

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Fully furnished
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities

    2.50 · 2 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.5
    • Meals

      2.3
    • Building

      2.6
    • Value

      2.3

    Location

    Map showing location of Sutro Heights Residential Care For The Elderly

    About Sutro Heights Residential Care For The Elderly

    Sutro Heights Residential Care For The Elderly offers a warm, welcoming environment for seniors in the San Francisco area who are seeking an assisted living and residential care community with personalized attention and comprehensive support. This care home distinguishes itself through its commitment to providing high-quality care and fostering a vibrant, nurturing atmosphere where residents feel safe, valued, and connected. Sutro Heights caters to the unique needs of its residents with a small-community approach, ensuring individualized assistance and supervision around the clock.

    Located in a diverse and lively neighborhood, Sutro Heights is ideally situated less than a mile from the San Francisco VA Medical Center, allowing residents convenient access to top-tier medical services whenever needed. Daily living is made comfortable and secure with professionally trained caregivers on site at all hours—three during the day, two in the evening, and one awake throughout the night. Many of the caregiving staff have been with Sutro Heights for five to ten years, providing stability, continuity, and the opportunity for genuine, caring relationships to flourish within the home.

    Residents at Sutro Heights benefit from a wide array of support services, including help with bathing, dressing, and medication management, ensuring each individual’s health and well-being is actively monitored and maintained. A nearby pharmacy further adds to the ease of daily life, making medication and essential supplies conveniently accessible. Beyond healthcare, the care home enriches the lives of residents by offering diverse activities such as movie nights, walking paths, gardens, and community-sponsored events. These amenities encourage an engaging and active lifestyle that supports social connection, mental stimulation, and enjoyment.

    The community is designed not just to meet basic needs, but also to enhance quality of life. Residents can enjoy opportunities for outings to local cafes and restaurants, creating special moments with family and friends in an inviting urban environment. The surrounding area reflects a thriving, multicultural spirit, with high life expectancy and strong median incomes—an ideal setting for seniors to enjoy their golden years with dignity and vitality. Sutro Heights Residential Care For The Elderly is committed to creating a joyful, supportive, and safe home where every resident can live life to the fullest, whether they join for daily care or take advantage of the respite care program.

    People often ask...

    State of California Inspection Reports

    25

    Inspections

    14

    Type A Citations

    24

    Type B Citations

    4

    Years of reports

    25 Jul 2024
    Confirmed that medication was not obtained in a timely manner and inhaler was not refilled as prescribed.
    • § 87465(a)(4)
    25 Jul 2024
    Identified deficiencies in medication administration procedures and staff training compliance, resulting in a $100 civil penalty for a Criminal Record Clearance violation.
    • § 87355
    • § 1569.69
    25 Jul 2024
    Found that certain complaints were substantiated based on observations made during initial visit, while others were determined to be unsubstantiated due to lack of evidence.
    • § 87303(a)
    18 Jul 2024
    Confirmed inadequate emergency call system installation in client rooms, medication administration deficiencies, and lack of client file maintenance.
    • § 87506(a)
    • § 87465(a)(4)
    10 May 2024
    Verified completion of correction plans, no deficiencies cited.
    21 Mar 2024
    Confirmed no deficiencies during the annual inspection at the facility, with all resident and staff files found to be complete and medications properly labeled.
    02 Oct 2023
    Identified deficiencies in the California Code of Regulations, Title 22 during the inspection.
    • § 87307(d)(6)
    • § 87203
    13 Sept 2023
    Identified deficiencies in California regulations were observed during inspections of the facility.
    • § 87204(a)(b)
    • § 87303(i)(1)
    • § 87307(c)
    • § 87465
    05 Jul 2023
    Confirmed multiple staff training deficiencies, hygiene issues, and other inadequacies at the facility through interviews, observations, and record reviews.
    • § 87468.1(a)(2)
    • § 87468.2(a)(19)
    • § 87217(b)
    • § 87465(h)(2)
    • § 87464(d)
    • § 87468.1(a)(2)
    • § 87506(a)
    • § 87468.2(a)(5)
    • § 87411(a)
    20 Apr 2023
    Confirmed allegations of staff not providing showers to residents as scheduled, serving cold meals, and residents experiencing ants on their bodies.
    • § 87468.19
    • § 87464(d)
    • § 87468.2(a)(5)
    08 Feb 2023
    Found that staff were not neglecting resident call bells and allegations were deemed unsubstantiated after interviews with staff and residents.
    08 Feb 2023
    Identified unsanitary conditions in residents' rooms during inspection. Ant infestation and cleanliness issues reported and addressed by staff.
    • § 87303(a)
    08 Feb 2023
    Investigated an allegation of a resident left in soiled clothing for an extended time; deemed unsubstantiated due to a lack of evidence.
    20 Oct 2022
    Investigated a complaint regarding resident care and found deficiencies in documentation and communication with residents.
    • § 87463
    • § 1569.80
    • § 87457
    • § 87608
    20 Oct 2022
    Confirmed multiple allegations of staff misconduct and unsatisfactory care for residents during an unannounced visit by a state licensing analyst.
    • § 87413(a)(2)
    • § 87468.2(a)(1)
    20 Oct 2022
    Confirmed allegations of staff not following resident's Admissions Agreement and Resident's Representative not receiving a copy of the Admissions Agreement.
    • § 87506
    20 Oct 2022
    Confirmed allegations related to failure to refund unused monthly fees and failure to provide a copy of the signed admission agreement to the resident's representative.
    • § 1569.652(c)
    • § 87507(e)
    10 Feb 2022
    Confirmed compliance with licensing regulations during inspection; facility found to be well-maintained with proper staff and resident care practices in place.
    30 Dec 2021
    Confirmed understanding of facility operation, staff qualifications, program policies, grievances, physical plant, and application requirements during telephone COMP II at CAB.
    27 Dec 2021
    Confirmed strong odors from cleaning solutions were observed in certain areas of the facility, leading to substantiated allegations of noncompliance.
    • § 87468.1
    07 Jun 2021
    Confirmed findings of disrepair in resident's room, dietary needs being met, and cleanliness issues in laundry and bathrooms. Incontinence management allegations were unsubstantiated.
    • § 87307(d)(2)
    • § 87307(d)(2)
    07 Jun 2021
    Found that staff did not properly update a resident's care plan and appraisal after changes in hospice care status, leading to a deficiency citation.
    • §
    15 Mar 2021
    Inspected areas for correction were verified to be resolved during the remote follow-up inspection, allowing for the completion of the pre-licensing process.
    11 Mar 2021
    Identified areas of concern during an inspection that need to be addressed by a certain date.
    28 Jan 2021
    Confirmed completion of COMP II with applicant and administrator via telephone call. Applicant advised to submit required documentation to CAB.
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