Pricing ranges from
    $4,500 – 6,000/month

    Victorian Manor

    1444 McAllister St, San Francisco, CA, 94115
    3.1 · 15 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Caring staff, neglectful management, dirty

    I placed my husband here for three years. The caregivers are often attentive, caring, and good with high-care/dementia residents, rooms are generously sized, and some staff genuinely focus on quality of life. But administration is unprofessional and understaffed - I witnessed neglect (residents left in hallways), infrequent showers, chronic UTIs, a hot-water scalding, a poor receptionist, and a dirty, worn, institutional facility with bad smells. Meals are greasy/processed with few fresh vegetables, activities are limited, and many residents sit in hallways and lose weight. Because of the safety, cleanliness, and management problems, I cannot recommend this for my grandparents despite a few hardworking staff.

    Pricing

    $4,500+/moSemi-privateAssisted Living
    $6,000+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.2
    • Meals

      2.5
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of Victorian Manor

    About Victorian Manor

    Victorian Manor sits in a three-story building and offers different levels of care, like assisted living, memory care, and short-term respite stays, and they help people stay in the same place even as their needs change, so if someone needs more help as time goes on, they don't have to move away from their friends, and the staff includes medication care managers, medication technicians, and a full-time activity director, plus there's always staff awake around the clock to help out with things like bathing, dressing, eating, and medication management, and they have a dedicated memory care section for people with Alzheimer's or dementia, using a secure Wander Alert System and bracelets that set off alarms if a resident tries to wander, and that's meant to keep everyone safe and comfortable in a place where they can still do as much as they can on their own.

    Victorian Manor has studio and semi-private rooms, some with room service, and people can pick from different suite options and decorate their space the way they like, and meals come from the in-house kitchen, with choices for special diets, like no sugar or no sodium, and families can also request other special meals if needed, and there's help with laundry and housekeeping, too. The team runs activities every day, like art classes, trivia, gardening clubs, yoga, Tai Chi, cooking classes, community service, outings, field trips, and even intergenerational programs, plus birthday and holiday parties, live music, and educational lectures, and there are indoor common areas and places to sit together or take part in programs, and people can take part in devotional services offsite. There's free transportation for outings, trips to appointments, shopping, or just to get around town, and for those who like furry friends, the community has pet-focused programs as well.

    They welcome hospice care for people who need end-of-life support, and respite care for those who need extra help after surgery or when a main caregiver needs a break, and that can be just a short stay or something that lasts a bit longer if needed. Victorian Manor allows outdoor smoking, provides incontinence care, assists with diabetes monitoring (though they may not be able to help with insulin shots unless specified), and can assist people who need help moving from bed to chair, using equipment like mechanical lifts. Medication management covers reminders and getting prescription refills taken care of. They aim to keep people independent and involved, and encourage friends and family to play a part in residents' lives, and with a warm, friendly environment even for those with cognitive disabilities, everyone has a chance to belong, speak their language-since the staff can speak many languages including Vietnamese, Mandarin, Korean, Portuguese, Spanish, Japanese, Filipino, and Chinese-and enjoy nutritious meals and all sorts of meaningful activities, so the community feels like home.

    People often ask...

    State of California Inspection Reports

    23

    Inspections

    2

    Type A Citations

    12

    Type B Citations

    4

    Years of reports

    27 Jan 2023
    Found that the burn-incident allegation was unsubstantiated; allegations about toileting care, staffing adequacy, retaliation for filing a complaint, preventing entry by another resident, and disrespect were unfounded. Found that prescribed medication was administered as ordered.
    10 Aug 2022
    Found no new admissions since the last visit, though more are anticipated and will follow pre-admission steps; the three residents reported they are doing well, and no deficiencies were cited.
    05 Jul 2023
    Identified that a resident's hospital transfer was not reported to licensing and the LTCO, and that there was no record of such reporting with licensing. Identified that the resident's needs and services plan was not updated in May 2023 after health changes, was not signed by the resident, the responsible party, or staff, and the resident did not understand or participate in care planning.
    • § 87463(a)
    • § 87468.2(a)(7)
    • § 87211(a)(1)
    05 Jul 2023
    Investigated allegations that staff handled a resident roughly, failed to ensure feeding, and served cold meals; interviews found care was mostly respectful and feeding was provided when needed, with improvements noted, and the resident’s needs and services plan needed updating to reflect current health conditions.
    02 Dec 2021
    Found during an unannounced annual inspection that COVID-19 signs were posted, staff were screened at entry and exit, and containment measures included a private room with a private restroom and a PPE cart; PPE and cleaning supplies were adequate and high-touch areas were disinfected hourly. Found residents wearing masks, dining tables and beds spaced apart, hand sanitizer available, and medications and sharps stored securely; requested by 12/7/2021 were an updated administrator certification and LIC 308, LIC 610E, and LIC 500; no deficiencies identified.
    12 Jul 2022
    Reviewed records and interviewed three residents who appeared well and said they needed time to adjust. Noted plans to admit additional residents from the same place after final medical record review and that staffing had been increased to support them; requested Direct Care Staff Training Records and an Updated LIC 500 by 7/15, with no issues identified.
    14 Feb 2024
    Found that the resident’s frequent hospitalizations strained staff and led to ongoing changes in medications and diets tied to health conditions. Concluded that the allegations of medication mismanagement and dietary issues did not have sufficient evidence to prove they occurred.
    02 Oct 2023
    Found deficiencies after reviewing an incident from 8/2/23 and related medical and service plans.
    • § 87705(c)(4)
    • § 87705(c)(5)
    08 Sept 2023
    Identified an illegal eviction allegation; records showed the resident received an immediate eviction notice rather than the required 30-day notice after a reassessment found the resident’s care needs could not be met. Determined the retaliation allegation unfounded; administrator stated there was no retaliation, and the eviction was based on unmet care needs after the reassessment.
    • § 87224(a)
    11 Dec 2023
    Found that the Needs and Services Plan for client #1, dated 2/15/23 and observed on 10/2/23, was not signed or acknowledged by the client or their responsible party.
    • § 87467(a)(3)
    27 Dec 2023
    Found that the allegation that skin discoloration on a resident's leg occurred had no reasonable basis.
    27 Jan 2023
    Found comprehensive infection control measures, including posted signage, staff screening, a private room with PPE supplies, and adequate cleaning and supplies, during an unannounced annual visit. Identified that beds in shared rooms were six feet apart, hand sanitizers were available, high-touch areas were disinfected hourly, and medications and sharps were securely stored; no deficiencies were identified.
    11 Dec 2024
    Found clean, comfortable setting with functioning safety devices, adequate food, and engaged residents; noted dementia-diagnosed residents' medical assessments needed updating and caregiver first aid training incomplete with CPR-certified staff not present until the following afternoon shift, resulting in technical violations.
    14 Feb 2024
    Investigated allegations of medication mismanagement and dietary non-compliance; found no sufficient evidence to confirm violations occurred.
    27 Dec 2023
    Determined the allegations of observed skin discoloration on a resident's leg to be unfounded by the Community Care Licensing Division of the California Department of Social Services. Observations were made on 12/2/23, but no discoloration was visible for assessment when reported again on 12/4/23.
    11 Dec 2023
    Identified deficiencies in the Needs and Services Plan for a client during an inspection.
    • § 87467(a)(3)
    02 Oct 2023
    Identified deficiencies in regulations after reviewing reports and documentation related to client care.
    • § 87705(c)(5)
    • § 87705(c)(4)
    08 Sept 2023
    Confirmed eviction of a resident due to inability to provide necessary care, but found complaint retaliation allegation to be false.
    • § 87224(a)
    05 Jul 2023
    Confirmed deficiencies in care planning and incident reporting at the facility during a recent visit conducted by Licensing Program Analysts.
    • § 87468.2(a)(7)
    • § 87211(a)(1)
    • § 87463(a)
    27 Jan 2023
    Found allegations of staff not addressing resident burns, not providing medication as prescribed, not meeting toileting needs, and retaliating against resident were unfounded. There was also no evidence of staff permitting another resident to enter a resident's room or mistreating residents.
    10 Aug 2022
    Conducted unannounced health and welfare check; no deficiencies cited. Residents reported doing well.
    12 Jul 2022
    Reviewed documents and interviewed residents during a visit to ensure appropriate care and staffing levels for incoming residents were in place. No deficiencies were found during the inspection.
    02 Dec 2021
    Inspection confirmed compliance with COVID-19 safety protocols and found no deficiencies during the visit.

    Nearby Communities

    • Exterior view of Buena Vista Manor House, a three-story yellow and red building with multiple windows. The entrance is decorated with colorful tiles and flanked by two tall, trimmed bushes. A paved walkway with black metal railings leads through a well-maintained garden with green hedges, white flowers, and various plants under a clear blue sky.
      $5,100 – $7,600+4.3 (29)
      Semi-private
      assisted living, memory care

      Buena Vista Manor House

      399 Buena Vista Ave E, San Francisco, CA, 94117
    • Exterior view of a multi-story residential building with large windows and a green awning entrance, surrounded by small trees and parked cars under a clear blue sky.
      $6,780 – $10,500+4.2 (47)
      Studio • 1 Bedroom • Semi-private
      independent, assisted living, memory care

      Ivy Park at Cathedral Hill

      1550 Sutter St, San Francisco, CA, 94109
    • Exterior view of a multi-story building with beige walls and multiple windows. The building has a large sign that reads 'SAGEBROOK SENIOR LIVING AT SAN FRANCISCO'. There are a few tall, narrow trees planted in front of the building under a clear blue sky.
      $4,500 – $7,000+4.5 (97)
      Semi-private • Studio
      independent, assisted living, memory care

      Sagebrook Senior Living

      2750 Geary Blvd, San Francisco, CA, 94118
    • Exterior view of a modern multi-story residential building with large windows, balconies, and a landscaped entrance featuring trees and shrubs. A silver car is parked near the entrance on a paved street.
      $7,900 – $17,000+4.9 (138)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Coterie Cathedral Hill

      1001 Van Ness Ave, San Francisco, CA, 94109
    • Front exterior view of a two-story brick building with arched windows and decorative stone accents. The entrance has a set of brick stairs with white railings leading to double glass doors under an ornate stone archway. There are two tall lampposts on either side of the walkway and well-maintained landscaping with bushes and flowers in front of the building.
      $8,500 – $9,500+4.4 (65)
      Studio • 1 Bedroom
      independent, assisted living, memory care

      The Ivy at Golden Gate

      1601 19th Ave, San Francisco, CA, 94122
    • Exterior view of a multi-story senior living facility named Peninsula Del Rey, featuring beige and gray walls, balconies, palm trees, parked cars, and a clear blue sky.
      $5,320 – $9,890+4.4 (125)
      Studio • 1 Bedroom • 2 Bedroom
      independent living, assisted living

      Peninsula Del Rey

      165 Pierce Street, Daly City, CA, 94015

    Assisted Living in Nearby Cities

    232 facilities$6,173/mo
    228 facilities$6,360/mo
    236 facilities$6,304/mo
    63 facilities$6,953/mo
    31 facilities$7,385/mo
    242 facilities$6,120/mo
    20 facilities$7,470/mo
    18 facilities$7,067/mo
    225 facilities$6,180/mo
    30 facilities$7,302/mo
    16 facilities$7,219/mo
    39 facilities$6,411/mo
    © 2025 Mirador Living