Mirador estimate
    $8,000/month

    Ivy Park at San Tomas

    3930 Williams Rd, San Jose, CA, 95117
    4.3 · 15 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Warm, engaging memory care community

    I'm very happy with this new, well-kept memory-care community - clean, bright, with wide hallways, a small resident population, great food, and genuine smiles on residents' faces. The Lavender Program and therapeutic dementia activities, led by passionate Executive Director Kenia and an incredibly caring staff, deliver personalized, compassionate care that treats residents like family and truly supports physical and mental well-being. One downside: move-in paperwork/procedures were confusing and I would have liked a simple write-up, and they rely on med-techs rather than on-site nurses with limited medication certifications - but overall I highly recommend this warm, engaging memory care.

    Pricing

    $8,000+/moSuiteMemory Care

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Meals and dining

    • Meal preparation and service
    • Restaurant-style dining

    Room

    • Air-conditioning
    • Cable
    • Housekeeping and linen services
    • Internet
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment

    Transportation

    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Outdoor patio
    • Outdoor space
    • Wellness center

    Activities

    • Community-sponsored activities

    4.33 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.7
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.3

    Location

    Map showing location of Ivy Park at San Tomas

    About Ivy Park at San Tomas

    Ivy Park at San Tomas sits in San Jose and offers care for older adults who want to stay active but might need help with their daily routines or more medical support as things change, and it includes a secured memory care neighborhood that's dedicated to Alzheimer's and other memory loss, which really puts a focus on familiarity, simple routines, and safety. The community has both assisted and independent living, plus skilled nursing, hospice, adult day services, and home health care right on-site for residents who need a higher level of support, and there's an awake staff all day and night with regular visits from licensed nurses and local doctors, which helps a lot. Apartments come in studio and companion layouts, each offering wheelchair-friendly bathrooms, emergency call systems, and kitchenettes; plus, everything's kept clean with daily housekeeping and weekly laundry, which takes one less worry off the list, and they're pet friendly too. There's a secure building with easy-to-follow hallways, two outdoor patios, sky terrace, gardens, and plenty of space for everyone to spend time inside or out, and memory care uses the Lavender Sky program which leans on Montessori therapy, music, art, aromatherapy, and animal visits-these things really help folks with memory loss feel at ease, and staff are trained as certified dementia practitioners including support with complex medical needs like diabetes, wound care, and catheters.

    The dining options let residents have someone bring their meals, enjoy a shared table with friends, or grab a snack at the bistro, with special diets like diabetic, vegetarian, kosher, or low-salt all covered, and there's a Superfoods Program for extra nutrition. Ivy Park offers exercise like Tai Chi and yoga, a fitness center, all-day dining room, social outings, community gardening, entertainment areas, art studio, movies, and resident-run activities as part of the Ever You and Opening Minds Through Art programs, and family members can join a monthly support group. A cognitive learning center and sensory-based programs give people with dementia or cognitive changes something meaningful to do each day, and therapy services like physical and occupational therapy are available right on-site along with rehab, so folks needing to get stronger or recover from illness don't need to leave the community. There's an emergency response system throughout the campus, a gated setup for extra safety, on-site religious services, parking for residents and guests, internet and cable TV, and a full-service salon for haircuts and grooming. The place accepts check or credit card payments for rent and care, runs scheduled transportation for errands or appointments, and offers respite stays if short-term help is needed.

    Ivy Park at San Tomas has been recognized for its dining, activities, and friendly atmosphere, and keeps everything current with the latest in senior care design and technology like SafelyYou's AI for fall prevention in memory care, and it stands out as a large but homey community with 82 bedrooms, awake staff all day and night, and lots of chances for residents to find fulfillment each week. Tours are open for those who'd like to get a look at the setting and meet the staff and residents to see how daily life works here. The facility is state licensed under number 435202874, and keeps services available in English, Spanish, Tagalog, and Vietnamese, aiming to make everyone feel welcome and supported whether they need just a little help around the house or around-the-clock medical supervision.

    People often ask...

    State of California Inspection Reports

    20

    Inspections

    9

    Type A Citations

    1

    Type B Citations

    2

    Years of reports

    17 Jul 2025
    Investigated a prior medication discrepancy found during a four-resident audit. Reviewed staff training on medication administration; found no deficiencies cited during this visit.
    • § 9058
    08 Jul 2025
    Found that the allegation that staff did not complete their required training was unfounded; staff completed 40 hours of initial training. Found that the allegation staff did not assist hospice residents with feeding was unfounded and that hazardous materials were not accessible to residents.
    08 Jul 2025
    Found no evidence that infection control practices were violated or that food was contaminated during the Norovirus outbreak; meals were prepared and delivered to residents' rooms with PPE, and the dining room was closed as advised. Found no evidence that residents sustained falls due to insufficient staffing or that medications or laundry services were inadequate; residents reported no issues with medications or laundry, and staff indicated staffing was sufficient.
    08 Jul 2025
    Identified medication administration errors, including a pill in a bubble pack not given to a resident but logged as administered. Noted several residents had medications not listed in the central storage log, with staff unable to explain why.
    • § 87465(h)(6)
    • § 87411(a)
    08 Jul 2025
    Found that the staffing adequacy allegation—that staffing was insufficient to meet residents' needs—and the medication assistance allegation—that staff did not consistently assist residents with medications—could not be proven by the evidence.
    26 Jun 2025
    Found on 6/26/2025, during an unannounced annual visit, no deficiencies were cited; living areas were 73 F, hot water was 110 F, safety features were in place, there was an adequate food supply, and emergency drills occurred quarterly. Reviewed five resident and five staff records; records were complete and up to date, medications were accounted for and centrally stored, and liability and licensing documents were requested.
    • § 9058
    18 Jun 2025
    Found seven of twelve bedrooms contained hygiene products for residents with dementia, and records indicated these residents were not at risk if allowed direct access; no deficiencies were cited.
    • § 9058
    21 May 2025
    Identified nine of eleven resident rooms on the second floor with hygiene products or chemicals accessible to residents in bedrooms or bathrooms; the executive director noted all residents on that floor have dementia, and a deficiency was cited because those items should be kept locked.
    • § 9058
    • § 87309(a)
    15 Dec 2024
    Found that a resident demonstrated persistent aggressive behavior toward staff and other residents, causing fear among them, with multiple incidents including grabbing someone’s eyeglasses and throwing a cup of coffee at a person.
    • § 87411(a)
    15 Dec 2024
    Found that the investigation into a July 2023 incident involving a resident's aggression and staff response could not prove the allegation. No deficiencies were found.
    17 Oct 2024
    Identified a violation after observing two patio side exit gates locked with a combination lock, blocking an emergency exit area, with the administrator unable to provide fire clearance documentation for locking exterior gates.
    • § 87705(l)(2)
    17 Oct 2024
    Determined that the allegation about leaving empty bubble-pack medications unattended in the common area was unfounded; interviews indicated the packs were discarded and one staff member claimed this, while another denied leaving medications unattended. Observations showed no medications left accessible and the second-floor medication cart was locked. No deficiencies cited.
    21 Jun 2024
    Found safety measures in place at the residence, including locked medication and storage areas, adequate food supplies, and functioning fire and CO detectors; room temperature and hot water were within safe ranges, and drills were up to date, with no deficiencies cited.
    21 Jun 2024
    Inspection visit uncovered no issues in the facility regarding safety, cleanliness, or care provided to residents.
    01 Aug 2023
    Investigated an allegation that a staff member pinched and twisted a resident’s nose during a redirect, causing a nosebleed; two staff reported no bite marks or evidence that the resident bit anyone.
    01 Aug 2023
    Confirmed allegations of resident mistreatment, including physical abuse, resulting in staff termination. Personnel records were not properly associated with the facility.
    • § 87211(a)(1)
    24 May 2023
    Found that safety systems, including fire alarms and smoke/CO detectors, functioned properly and exit routes remained unobstructed. No residents were present at the time; medication, detergent, and knife storage were locked, temperatures were 71°F, hot water was 118°F, and the infection control plan was reviewed.
    24 May 2023
    Confirmed compliance with safety and health regulations during the inspection.
    05 May 2023
    Identified that the applicant and administrator understood licensing requirements, admissions policies, staffing and training, health condition restrictions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness, with LIC 809 signed and a photo ID provided. Outlined Guardian account setup for roster management and live-scan processing, including steps to create an account, PIN code issuance for new staff, and how licensees receive notifications.
    05 May 2023
    Confirmed understanding of licensing laws, operations, admission policies, staffing requirements, emergency preparedness, complaints, and reporting during the COMP II.

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