Pricing ranges from
    $5,495 – 7,695/month

    The Vincent

    1 Las Gallinas Ave, San Rafael, CA, 94903
    4.0 · 33 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful facility but care concerns

    I love the brand-new, high-end building - beautiful, well-appointed rooms, great location, chef-quality food and terrific amenities, and many staff are kind, attentive and professional. My biggest concerns are frequent leadership/staff turnover, medication errors and undertrained med-techs, spotty or missing dementia care and activities despite the marketing, and a few safety/oversight incidents. It's gorgeous and has caring people, but I'd only proceed with close family oversight and clear written assurances about meds and memory care.

    Pricing

    $5,995+/moStudioAssisted Living
    $5,495+/moSemi-privateMemory Care
    $7,695+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.97 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      4.6
    • Amenities

      4.7
    • Value

      3.5

    Location

    Map showing location of The Vincent

    About The Vincent

    The Vincent in San Rafael is a three-story senior living community that provides a range of care and housing choices, including independent living, assisted living, memory care, and nursing services, so people can stay as their needs change, and many staff members here show real kindness and courtesy while the management team works hard to help families, which has earned them some recognition. Residents can choose from cozy studio, one-bedroom, or two-bedroom apartments, and all the homes are designed to feel pleasant and welcoming, and the community takes care of housekeeping, maintenance, and laundry, even offering dry cleaning and pet care, so life's easier for everyone who lives here. There's a beautiful courtyard filled with plants and trees, a gallery, and an on-site movie theater where people often gather, and the community also offers lots of programs, from social events to fitness classes and educational talks, and folks can go on day trips or join in on activities both inside and out. Meals are made-from-scratch by chefs and meal planners, with plenty of healthy options and special diets catered to, and residents can eat in cheerful dining rooms or have meals delivered to their homes if needed, while guests and events get their own catering. The Vincent keeps a full-time nurse on staff and has care staff available 24 hours every day, delivering continuous help with things like bathing, dressing, and medication management, and there are also health checks, wellness programs, emergency response systems, fitness instruction, and memory care designed for those with Alzheimer's or other types of dementia to reduce confusion and risk of wandering. The services aim to offer a comfortable daily life with around-the-clock personal assistance, concierge help, grocery shopping, errands, guest suites for visitors, and all utilities except the phone included, and the security and safety systems run day and night. People have access to transportation for medical appointments or outings, and the building features attractive common spaces where residents eat, gather, and enjoy activities. The Vincent offers some unique amenities and programs, providing options for every stage of aging, and has a warm, family-run and boutique feel. This community is licensed, and it's dedicated to supporting both residents and their families through all of life's changes. More about services and amenities is easy to find at thevincentsl.com.

    People often ask...

    State of California Inspection Reports

    18

    Inspections

    5

    Type A Citations

    3

    Type B Citations

    4

    Years of reports

    24 Jul 2024
    - Staff member witnessed another staff member using inappropriate methods to calm a resident, leading to the resignation of the staff member involved.
    09 Jul 2024
    Confirmed videos containing resident medication information and inadequate medication management, including misplacement of narcotics. Staff member was not adequately trained but received training following incident.
    • § 87468.2(a)(2)
    28 Mar 2024
    Inspection found facility in compliance with regulations for cleanliness, safety measures, resident care, and staff qualifications.
    08 Feb 2024
    Confirmed incidents related to medication errors were addressed with in-service training and appropriate notifications were made as required by regulations. New Administrator paperwork requested for submission by specified deadline.
    • § 87465(c)(2)
    05 Jan 2024
    Confirmed a resident was sent to the hospital with another resident's medical paperwork, violating confidentiality.
    • § 87468.2(a)(2)
    07 Nov 2023
    Confirmed incidents of resident injuries and inappropriate behavior between residents at the facility, with appropriate notifications made and interventions taken.
    21 Jul 2023
    Confirmed allegations of staff mistreatment towards residents and addressed administrative documentation. No deficiencies were found during the visit.
    22 Jun 2023
    Reviewed incident report and discussed recent management change with the executive director. No deficiencies were cited during the visit.
    28 Apr 2023
    Reviewed incident involving a resident who was found outside the community with a head wound. Resident returned from the hospital and is doing well. No deficiencies cited during the visit.
    25 Apr 2023
    Reviewed an allegation of personal rights violation due to unauthorized visitor, but found insufficient evidence to prove or disprove the allegation.
    14 Apr 2023
    Reviewed incident reports involving residents with injuries and changes in health status, with appropriate actions taken by the facility in response to each incident.
    24 Feb 2023
    Found no deficiencies during visit and discussed infection control procedures. Incident involving residents was addressed and resolved.
    16 Aug 2022
    Investigated two incidents: one involving a resident found outside after alarm went off, another involving altercation between two residents. No deficiencies found during visit.
    24 Jun 2022
    Confirmed deficiencies in medication management, staff qualifications, and response to resident call bell. Allegations of personal rights violation and facility disrepair were unsubstantiated.
    • § 87506
    • § 87303
    • § 87465(a)(4)
    • § 1569.626(a)(1)
    • § 87307(d)(3)
    17 Jun 2022
    Inspection found no deficiencies and facility was found to be in compliance with regulations.
    11 Mar 2022
    Confirmed that the facility met all requirements and standards during the inspection.
    04 Feb 2022
    Confirmed successful completion of Component II during a telephone call with the California Department of Social Services.
    12 Oct 2021
    Confirmed understanding of facility operations, staff qualifications, and program policies during telephone call with CAB analyst.

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