I toured Bentley Suites by Serenity and I liked the staff - compassionate, respectful and attentive - and the location (close to the beach, shops and bus). The building is older, dim and compact (renovations underway, no full elevator), meals and activities felt limited, and cleanliness was good but not perfect. Communication was inconsistent (one rude nurse, they didn't always know my dad's name), and it's not the right fit for Parkinson's/Alzheimer's care. Overall: great people and peace of mind, but an older, pricey facility with mixed communication - recommend only if their services match your needs.
Bentley Suites by SCH sits in Santa Monica and serves as an independent living, assisted living, and memory care community, and it's designed for seniors who want help while keeping as much freedom as possible, and the place really tries to make you feel at home with different suites to choose from, some studio, some shared, and just like most people need, there are things like laundry rooms, a wheelchair ramp, an elevator, and a courtyard in the center where people can go out and get some air or even do a little gardening or play games, all while being secure because the building's got monitored entrances and a special area that's locked down for folks with memory loss who might wander, and they even use special bracelets to help with safety. The staff include people like an RN, Medical Director, Pharmacy Consultant, Nutrition Director, and Activity Director, so if someone needs medicine reminders or help with insulin or just help getting around, bathing, or dressing, someone's always on hand, day and night, and they also support people who have diabetes, need two-person transfers, or use lifts, and if a resident acts out or tries to leave, the place takes that into account, even caring for people who may have tough behaviors. They accept both cats and dogs, and will help take care of them, too, so that makes it feel more like home and less like a hospital, and senior activities can mean anything from brain fitness and art classes, karaoke, or fitness like stretching, Tai Chi, and yoga, and there's a big screen HDTV in an entertainment area so people can watch movies together if they like. The dining can be in the main room or with room service, and they serve three meals a day, with options for special diets if someone needs gluten-free, vegan, low sugar, or kosher meals, and family can visit for guest meals; the kitchen is commercial-grade with a chef, so food gets made fresh and special requests can be met. Staff offer help with things like laundry, room cleaning, and medication, and there are devotional services (though they're offsite), plus scheduled classes and trips out of the building. Transportation gets offered for an extra cost, and people can come for respite or hospice as needed, and the community fee is $2,000 or $200 for respite, while staying costs about $6,500 for a studio and $3,600 for a semi-private room. There's always supervision, a secured property, a focus on aging in place so you don't need to move if your needs grow, and the building keeps the look and feel of a comfortable home, with covered tables for sitting outside in fresh air but out of the sun, two staircases for getting around, and a full-time administrator always around. Bentley Suites by SCH puts effort into daily life, taking care of personal, social, and spiritual needs with trained staff, a safe environment, and spaces where anyone can feel comfortable, valued, and cared for, whether needing a little help or a lot.
People often ask...
Bentley Suites by SCH offers competitive pricing, with rates starting at a cost of $3,500 per month.
Bentley Suites by SCH offers independent living, assisted living, and memory care.
There are 11 photos of Bentley Suites by SCH on Mirador.
Yes, Bentley Suites by SCH allows residents to age in place and adjust their level of care as needed.
The full address for this community is 851 4th St, Santa Monica, CA, 90403.
Yes, Bentley Suites by SCH offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
123
Inspections
20
Type A Citations
40
Type B Citations
6
Years of reports
08 Aug 2025
08 Aug 2025
Found that during an unannounced visit, four staff files and four resident files were reviewed, medications were checked with no discrepancies, and food and living spaces were clean and properly stocked; a citation was issued for violating residents’ rights because a surveillance camera was in a resident’s room.
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§ 9058
24 Apr 2025
24 Apr 2025
Investigated allegation that staff refused to provide authorized representatives copies of resident records; found evidence to support the allegation, including a dated request, records stored in a locked cabinet, and emails showing invoices sent to the representative.
§ 87468.2(a)(19)
09 Dec 2024
09 Dec 2024
Found that staff did not safeguard residents' belongings, mismanaged residents' medications, and did not ensure staff had the required medication training. Observed rooms, kitchens, and common areas were clean and sanitary.
§ 1569.153(d)
§ 87208(a)
03 Apr 2025
03 Apr 2025
Found that staff did not provide copies of a resident's file to the authorized representative; record reviews and interviews showed the authorized representative did not receive the documents, though some witnesses claimed delivery to a new care provider. A deficiency was cited.
§ 87506(c)(1)
11 Dec 2024
11 Dec 2024
Found insufficient evidence to determine how a resident sustained an unexplained bruise near the eye while in care. Interviews with staff and residents, along with reviewed records, did not establish how the injury occurred; some suggested a fall, the resident experiences sundowning, and a camera was used in the room, so the allegation remains unsubstantiated.
10 Oct 2024
10 Oct 2024
Found compliance with safety and care standards during an unannounced annual visit: 22 rooms inspected, lighting adequate, beds and bedding in good condition, bathrooms operational, carbon monoxide detector operable, and water temperatures between 114°F and 116°F in bathrooms and kitchen. Found seven resident files and five staff files reviewed with no discrepancies; seven MARs checked with no discrepancies; disaster drill held in August 2024; infection control practices in place; first aid kit complete; fire extinguishers charged; sufficient food supplies; and liability insurance on file.
§ 87411(f)
§ 87412(a)(12)
28 Jun 2024
28 Jun 2024
Identified the allegation that the lift was inoperable and left a resident feeling trapped upstairs. Noted three 'out of service' tags on lift controls and that an elevator service company had been in contact with the administrator to arrange repairs.
28 Jun 2024
28 Jun 2024
Confirmed inoperable lift, preventing residents from accessing certain areas of the facility.
§ 87468.1(a)(2)
13 Dec 2023
13 Dec 2023
Found no evidence to support the allegation that medications were not administered as prescribed; records and staff interviews showed residents received their medications as prescribed. Found no evidence to support the allegations that staff did not assist with bathing, left residents in soiled clothing, failed to assist with transfers, or prevented residents from leaving the premises.
25 Jan 2024
25 Jan 2024
Determined seven specific concerns—resident fall with injuries, mismanagement of medications, failure to seek medical attention, failure to notify a responsible party promptly, use of zip ties on the gate, taking inappropriate photos of residents, and denial of visitation—were unfounded.
25 Jan 2024
25 Jan 2024
Substantiated complaints included resident wandering from the facility, and resident losing weight while in care. Unsubstantiated complaints included resident falling while in care, staff mismanaging medication, and staff not seeking medical attention for residents.
§ 87705(k)(8)
§ 87466
14 Dec 2023
14 Dec 2023
Identified multiple maintenance and safety concerns at the location, including holes in walls in several rooms, missing window screens, a non-working bathroom window, strong urine odors, blocked exits and entryways, and overgrown grounds with debris and pests. Found no Covid-19 infection after the risk assessment at entry.
14 Dec 2023
14 Dec 2023
Observed deficiencies in maintenance and operation of the facility, including issues with physical conditions, cleanliness, and environmental hazards.
§ 87303(f)
§ 87303
13 Dec 2023
13 Dec 2023
Investigated allegations of improper medication administration, inadequate resident assistance with bathing, leaving residents in soiled clothing, failure to assist with transfers, and restrictions on leaving the premises; insufficient evidence found to support the allegations.
04 Nov 2023
04 Nov 2023
Identified several deficiencies, including a bedridden resident in a room not cleared for bedridden, hot water temperatures in rooms #1 and #2 exceeding safe limits, and a passage obstruction near room #10. Noted rusted and moldy baseboards in room #19, accessible powder bleach under a bathroom sink in room #7, and quarterly fire drills not conducted consistently since June 2023.
04 Nov 2023
04 Nov 2023
Identified deficiencies in resident care and facility maintenance during the inspection.
§ 87303(a)
§ 87307(d)(6)
§ 87204(b)
§ 1569.695(c)
§ 9099
§ 87309(a)
§ 87303(e)(2)
27 Sept 2023
27 Sept 2023
Found insufficient evidence to prove that staff failed to provide 911 with the resident's medical information and insufficient evidence to prove that staff could not communicate with the resident.
27 Sept 2023
27 Sept 2023
Confirmed that staff were able to communicate with resident and provide necessary medical information to emergency services.
23 Aug 2023
23 Aug 2023
Found the allegation of no current liability insurance to be unsubstantiated, and found insufficient information to support the allegation that the licensee representative misrepresented having liability insurance.
11 Apr 2023
11 Apr 2023
Investigated allegation that staff spoke inappropriately to a resident; interviews and records found insufficient evidence to prove the allegation, while staff and other residents described treatment as respectful.
23 Aug 2023
23 Aug 2023
Determined that the facility initially lacked required insurance coverage for resident injuries, but later submissions showed efforts to comply with regulations, leading to some allegations being unconfirmed.
§ 1569.065
27 Jul 2023
27 Jul 2023
Investigated Allegation 1 that staff yelled at a resident; Allegation 2 that staff inappropriately touched a resident; found both unsubstantiated.
27 Jul 2023
27 Jul 2023
Confirmed no evidence of staff yelling at or inappropriately touching residents.
08 Jun 2023
08 Jun 2023
Found that the allegation that staff did not ensure a safe and sanitary environment for residents was true. Interviews and on-site observations showed a large pigeon presence, droppings on the floor and on wheelchairs, and flies around dining and common areas.
08 Jun 2023
08 Jun 2023
Confirmed that staff did not provide a safe and sanitary environment for residents due to multiple pigeons causing cleanliness and hygiene issues.
§ 87303(a)
17 May 2023
17 May 2023
Found not enough evidence to prove staff engaged in a verbal altercation with the resident or that a staff member bumped the resident; interviews indicated residents were treated with dignity and respect and health and safety guidelines were followed.
17 May 2023
17 May 2023
Identified the allegation that the licensee lacked current liability insurance and misrepresented coverage. Records showed the policies in use were shared with six other facilities and contained exclusions, leaving no compliant coverage for resident injuries.
§ 1569.065
17 May 2023
17 May 2023
Investigated allegations that staff engaged in a verbal altercation and physically bumped a resident concluded with no sufficient evidence to support the claims, deeming them unsubstantiated. Residents and staff consistently reported being treated with dignity and respect, with no occurrence of verbal or physical abuse.
11 Apr 2023
11 Apr 2023
Investigated allegation of staff speaking inappropriately to residents, but not enough evidence to prove or disprove the claim, so it remains unsubstantiated.
13 Dec 2022
13 Dec 2022
Identified deficiencies, including an expired CPR/First Aid certification for one staff member and missing oxygen-use signage outside two rooms. Observed adequate furnishings, securely stored medications, functioning safety equipment, and ongoing infection control measures.
28 Sept 2022
28 Sept 2022
Found staff neglect led to a resident developing five pressure injuries and dehydration requiring hospitalization. Found that the resident did not receive adequate fluids and changes in medical condition were not addressed in a timely manner.
13 Dec 2022
13 Dec 2022
Investigated the allegation that a resident was unlawfully evicted. Found that a 30-day eviction notice was issued on 11/29/2022 for non-compliance with house rules, but no eviction notice was reported to licensing and no copy was provided to the licensing office.
§ 87224(c)(d)
13 Dec 2022
13 Dec 2022
Inspection found deficiencies in oxygen signage for residents in two rooms and staff with expired CPR/1st aid training.
28 Sept 2022
28 Sept 2022
Confirmed neglect of a resident leading to multiple pressure injuries and intravascular dehydration, as well as failure to address a change in medical condition.
30 Jun 2021
30 Jun 2021
Found that the preponderance of evidence did not establish that a resident's calls for assistance at all hours were ignored. Interviews with residents and staff indicated staff responded quickly, with most residents reporting help within minutes.
19 Aug 2022
19 Aug 2022
Identified that visitors were not screened for COVID-19 and that resident rosters were incomplete or not up to date.
19 Aug 2022
19 Aug 2022
Confirmed allegations of not following COVID-19 protocols and maintaining inaccurate resident records.
§ 87506(a)
§ 87468.1(a)(2)
11 Aug 2022
11 Aug 2022
Found water temperatures in resident bathrooms ranged from 105F to 120F. Conducted an exit interview with the administrator.
11 Aug 2022
11 Aug 2022
Identified high water temperatures in resident bathrooms during follow-up inspection.
03 Aug 2022
03 Aug 2022
Found a court order to vacate for a resident, with no 30-day eviction notice on file and no eviction notice sent to licensing within five days. Noted deficiencies cited for missing eviction documentation and failure to timely notify licensing.
03 Aug 2022
03 Aug 2022
Identified deficiencies in eviction procedures during a visit to issue a citation.
§ 87224(a)(1)
§
26 Jul 2022
26 Jul 2022
Identified on 7/26/2022 that smoke detectors in several rooms were operational, but several deficiencies remained: floor plan did not match, water temperatures in bathrooms and the kitchen ranged from 99.8F to 144F, some bedrooms were shared without a second bed and others had no bed, and several rooms lacked lighting; an exit interview with the administrator was conducted.
26 Jul 2022
26 Jul 2022
Identified operational smoke detectors in certain rooms, as well as issues with water temperatures, missing beds, and lack of lighting in specific bedrooms.
25 Jul 2022
25 Jul 2022
Found several safety and layout deficiencies during a pre-licensing evaluation for ownership change, including bedrooms lacking beds or lighting, smoke detectors missing or not working in several rooms, and water temperatures in kitchens and bathrooms that were too high. Also identified that the floor plan did not match the submitted layout, with some rooms inconsistently furnished.
25 Jul 2022
25 Jul 2022
Identified safety and habitability deficiencies at the home, including hot water in bathrooms and kitchen; missing beds in several bedrooms; bedrooms without lighting; and smoke detectors missing or not functioning.
25 Jul 2022
25 Jul 2022
Identified deficiencies in safety measures, room conditions, and operational equipment during an inspection at a residential care facility.
25 Jul 2022
25 Jul 2022
Identified deficiencies in water temperatures, missing beds, lack of lighting in rooms, and non-operational smoke detectors during the visit.
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§
§
§
18 Jul 2022
18 Jul 2022
Confirmed that the applicant and administrator completed COMP II by phone and understood licensing operations, resident populations, program policies, staff and administrator qualifications, and reporting requirements. Noted that having any excluded person involved or present could result in noncompliance citations, fines, or license revocation.
18 Jul 2022
18 Jul 2022
Confirmed successful completion of COMP II by CAB for a RCFE with a capacity of 44 residents, with a current census of 27.
08 Jul 2022
08 Jul 2022
Found continued noncompliance with the plan of correction issued in 2021 for liability insurance; the presented coverage was $1,000,000 per occurrence and $3,000,000 in the aggregate, with no changes made, and additional citations were issued.
08 Jul 2022
08 Jul 2022
Identified failure to comply with liability insurance coverage requirements during a recent visit to the facility.
20 Jun 2022
20 Jun 2022
Identified failure to maintain required liability insurance coverage as ordered in 2021, with civil penalties assessed. Found no active Covid-19 cases or symptoms during the visit.
20 Jun 2022
20 Jun 2022
Identified failure to comply with liability insurance coverage requirements. Civil penalties assessed for non-compliance.
07 Jun 2022
07 Jun 2022
Identified ongoing noncompliance with liability insurance requirements from a prior notice, with additional penalties issued; follow-up found no changes to the liability coverage since the prior notice, and no active Covid-19 cases were reported. An exit interview was conducted.
07 Jun 2022
07 Jun 2022
Identified compliance issues with liability insurance coverage requirements during a visit.
19 May 2022
19 May 2022
Identified ongoing noncompliance with liability insurance requirements after a follow-up visit, with additional penalties assessed; no active covid-19 cases or symptoms observed.
19 May 2022
19 May 2022
Identified failure to comply with liability insurance coverage requirements. Civil penalties assessed.
§ 87468.1(a)(2)
§ 87506(a)
05 May 2022
05 May 2022
Found that liability insurance coverage did not meet requirements, with $1,000,000 per occurrence and $3,000,000 aggregate, and that penalties were issued after an unannounced case management visit; also noted no active COVID-19 cases or symptoms and that coverage had not changed since the prior citation.
05 May 2022
05 May 2022
Confirmed failure to comply with liability insurance coverage requirements.
20 Apr 2022
20 Apr 2022
Found failure to maintain required liability insurance coverage; additional citations issued.
20 Apr 2022
20 Apr 2022
Identified non-compliance with liability insurance coverage requirements.
§
§ 87224(a)(1)
07 Apr 2022
07 Apr 2022
Identified noncompliance with liability insurance requirements and issued additional citations for not maintaining the required coverage of $1,000,000 per occurrence and $3,000,000 aggregate. Noted the policy appeared to meet the minimum but shared the same policy number with another site; there were no active Covid-19 cases or symptoms, and an exit interview was conducted with staff.
07 Apr 2022
07 Apr 2022
Found non-compliance with liability insurance coverage requirements during the visit.
22 Mar 2022
22 Mar 2022
Identified no active covid-19 cases or resident symptoms and noted continued noncompliance with liability insurance requirements, resulting in additional citations and civil penalties.
22 Mar 2022
22 Mar 2022
Identified non-compliance with liability insurance coverage requirements during the visit.
01 Mar 2022
01 Mar 2022
Found that the allegation that visits were not allowed was supported by evidence. Indoor visits were paused during the outbreak with only outdoor visits permitted, and later public health orders allowed indoor visits with testing requirements; residents and staff reported outdoor visits in January.
01 Mar 2022
01 Mar 2022
Identified ongoing noncompliance with the earlier plan of correction and assessed civil penalties for not maintaining liability insurance of at least $1,000,000 per occurrence and $3,000,000 in the annual aggregate.
01 Mar 2022
01 Mar 2022
Confirmed that the allegation of not allowing indoor visitations was substantiated.
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§
§
§
16 Feb 2022
16 Feb 2022
Identified noncompliance with liability insurance coverage requirements.
Issued additional citations, assessed civil penalties, and conducted an exit interview with the house manager who received appeal rights.
16 Feb 2022
16 Feb 2022
Confirmed failure to comply with liability insurance coverage requirements and issued citations.
24 Sept 2021
24 Sept 2021
Identified that the accusation was not posted as required and written notification to residents and the ombudsman was not provided; observed the elevator to be non-operational due to repairs; an exit interview was conducted.
01 Feb 2022
01 Feb 2022
Identified noncompliance with liability insurance requirements from a prior case; civil penalties were assessed and additional citations issued. An exit interview was conducted with the house manager, and appeal rights were explained.
01 Feb 2022
01 Feb 2022
Identified failure to comply with insurance coverage requirements during an unannounced visit.
§ 87468.1(a)(11)
04 Jan 2022
04 Jan 2022
Found no evidence that the resident required a higher level of care. Interviews with residents and staff supported that conclusion.
04 Jan 2022
04 Jan 2022
Identified failure to maintain liability insurance meeting required levels; additional citations issued and civil penalties assessed; an exit interview was conducted.
04 Jan 2022
04 Jan 2022
Confirmed failure to comply with liability insurance coverage requirements.
21 Dec 2021
21 Dec 2021
Found failure to maintain liability insurance at required levels covering residents and guests. Civil penalties were assessed.
21 Dec 2021
21 Dec 2021
Confirmed failure to comply with liability insurance coverage requirements, resulting in additional citations.
18 Nov 2021
18 Nov 2021
Identified ongoing noncompliance with liability insurance coverage requirements; additional citations were issued and civil penalties assessed after an unannounced case-management visit. The house manager was informed of appeal rights during an exit interview.
18 Nov 2021
18 Nov 2021
Identified a failure to comply with liability insurance coverage requirements during a visit.
04 Nov 2021
04 Nov 2021
Found ongoing noncompliance with liability insurance coverage requirements; additional citations issued and civil penalties assessed, with an exit interview conducted and no change in coverage since prior issue.
04 Nov 2021
04 Nov 2021
Confirmed failure to comply with liability insurance coverage requirements and additional citations issued.
06 Oct 2021
06 Oct 2021
Found alleged noncompliance with liability insurance coverage requirements dating from 2021.
28 Sept 2021
28 Sept 2021
Identified that the licensee failed to submit proof of liability insurance and failed to keep the premises safe and in good repair, with the elevator not operational; civil penalties were assessed.
20 Oct 2021
20 Oct 2021
Identified continued noncompliance with liability insurance requirements; civil penalties were assessed and an exit interview was conducted with appeal rights explained.
20 Oct 2021
20 Oct 2021
Identified failure to comply with liability insurance requirements during the visit.
06 Oct 2021
06 Oct 2021
Identified failure to comply with liability insurance requirements during visit.
§ 1569.38(e)
§
§ 1569.605
§ 1569.38
17 Sept 2021
17 Sept 2021
Identified allegations of neglect involving a former resident who wandered into other residents’ rooms uninvited, engaged in altercations with residents and staff causing injuries, and exhibited poor hygiene including urinating and defecating in public areas.
17 Sept 2021
17 Sept 2021
Investigated several allegations and found that residents sustained unexplained injuries and a resident was refused dining room access during meals. Found insufficient evidence to support that staff did not provide food to a resident or that staff hit a resident.
28 Sept 2021
28 Sept 2021
Confirmed deficiencies in liability insurance coverage and maintenance operation were found during the inspection.
24 Sept 2021
24 Sept 2021
Conducted unannounced visit to correct and issue deficiencies, including unposted Accusation. Identified elevator out of service during facility tour.
17 Sept 2021
17 Sept 2021
Confirmed allegations of residents being denied access to the dining room and sustaining unexplained injuries. No evidence supported claims of staff not providing food to residents or hitting residents.
08 Sept 2021
08 Sept 2021
Identified failure to maintain liability insurance of at least $1,000,000 per occurrence and $3,000,000 in the annual aggregate; civil penalties assessed. Corporate office was handling the liability coverage, the house manager refused to sign the report, and an exit interview occurred.
08 Sept 2021
08 Sept 2021
Found that during an unannounced joint visit, residents were informed of a planned closure and the accusation related to the October 29, 2021 closure, after a health and safety check of the home. No deficiencies were cited; an exit meeting was held, and the house manager declined to sign.
08 Sept 2021
08 Sept 2021
Confirmed no deficiencies found during visit to meet with residents regarding planned closure. Residents provided with legal documents related to closure.
30 Aug 2021
30 Aug 2021
Identified that licensing leadership and licensee representatives discussed closing several facilities, relocating all residents by a set date, and not accepting new residents. They planned to prepare notices and related documents outlining the closure.
31 Aug 2021
31 Aug 2021
Identified continued noncompliance with liability insurance requirements and lack of the required coverage, with the corporate office still handling the issue. Civil penalties were assessed; an exit interview was conducted and appeal rights were explained.
31 Aug 2021
31 Aug 2021
Identified deficiencies in insurance coverage during a visit to the facility.
30 Aug 2021
30 Aug 2021
Confirmed closure plan and timeline to relocate residents for facilities under licensee's jurisdiction.
26 Aug 2021
26 Aug 2021
Identified continued failure to provide proof of liability insurance coverage; the corporate office remained in the process of obtaining it.
26 Aug 2021
26 Aug 2021
Identified a compliance issue regarding liability insurance coverage during a visit to the facility.
§ 87468.1(2)
§ 87468.1(3)
30 Jul 2021
30 Jul 2021
Found that a staff member was physically rough with a resident during care. Found no evidence of verbal abuse by staff toward residents, and that residents were offered adequate portions with the option for second servings.
30 Jul 2021
30 Jul 2021
Confirmed that residents receive sufficient food and are not mistreated physically, but there was evidence of verbal abuse by staff members.
27 Jul 2021
27 Jul 2021
Identified bedbug activity in several units and disrepair of the water heater, resulting in inconsistent hot water for residents. The allegation that medications are set up more than 24 hours in advance lacked sufficient evidence to prove.
§ 87303(a)
§ 87303(e)(2)
27 Jul 2021
27 Jul 2021
Found that the accusation was not posted conspicuously and written notification to residents, their responsible parties, and the local Long-Term Care Ombudsman had not been provided within the required 10 days; civil penalties were to accrue if these requirements were not met.
§ 1569.605
§
§
§ 1569.50
§
27 Jul 2021
27 Jul 2021
Unannounced case management visit identified violations related to posting of legal action notification and failure to notify required parties. Civil penalties will be imposed if corrective actions are not taken promptly.
§ 87468.2(4)
07 Jul 2021
07 Jul 2021
Investigated the allegation of bed bug infestation. Past bed bug activity in January 2021 was treated, and current inspections and interviews found no signs of bed bugs or termites.
07 Jul 2021
07 Jul 2021
Confirmed insect infestation allegations were unsubstantiated after interviews, records review, and facility walk-through.
30 Jun 2021
30 Jun 2021
Investigated the allegation that a resident called out for assistance at all hours without receiving help, but found insufficient evidence to support the claim. Confirmed staff generally responded quickly to calls for assistance, and most residents did not report excessive noise or shouting.
20 May 2021
20 May 2021
Found no deficiencies during the visit. Infection control measures were in place, including screening for visitors, staff, and residents, sanitizing stations, staff wearing face coverings, a 30-day PPE supply, and required posters.
20 May 2021
20 May 2021
Confirmed no deficiencies during the inspection visit with a focus on infection control measures.
11 Mar 2021
11 Mar 2021
Found all three allegations—toxic chemicals accessible to residents, improper needle disposal, and unkempt conditions—unsubstantiated.
11 Mar 2021
11 Mar 2021
Confirmed allegations of toxic chemicals accessible to residents and improper disposal of needles were unsubstantiated based on observations, interviews, and records, while the allegation of an unkempt facility was also unsubstantiated.
24 Feb 2021
24 Feb 2021
Found that staff recorded a resident without permission and that a resident was intimidated by staff, while insufficient evidence existed to prove that a resident was inappropriately touched by staff.
24 Feb 2021
24 Feb 2021
Confirmed that a resident was recorded without permission and intimidated by staff; did not find sufficient evidence for inappropriate touching by staff.
17 Oct 2020
17 Oct 2020
Investigated the allegations that a resident sustained injuries while in care and that staff did not properly clean a resident; interviews and records showed no bruising observed and residents reported being cleaned adequately. Found no evidence to prove either allegation.
17 Oct 2020
17 Oct 2020
Investigated claims of resident injuries and improper cleaning. Found insufficient evidence to confirm whether residents were injured or not properly cleaned.
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27 Feb 2020
27 Feb 2020
Identified deficiencies related to liability insurance, medication storage, and security of cleaning solutions during the inspection.
§ 87468.2(8)
§ 87468.1(a)(1)
11 Feb 2020
11 Feb 2020
Confirmed lack of proper liability insurance coverage at the facility, which did not meet the minimum requirements set by the Health and Safety Code.
01 Nov 2019
01 Nov 2019
Identified deficiency in liability insurance coverage during inspection visit. Penalty assessed for non-compliance.
18 Oct 2019
18 Oct 2019
Identified a deficiency during a follow-up visit regarding insurance coverage and assessed civil penalties for non-compliance.
§ 87468.2(a)(1)
§ 87468.1(a)(3)
11 Oct 2019
11 Oct 2019
Confirmed deficiency related to liability insurance was addressed during follow-up visit by Licensing Program Analyst.
08 Oct 2019
08 Oct 2019
Identified deficiencies were addressed and corrections were made during the visit. A certificate was provided and additional documentation was pending.