Meridian at Ocean Villa & Bella Mar

    413 Ocean Ave, Santa Monica, CA, 90402
    3.0 · 9 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful views, caring staff, inconsistent

    I loved the beautiful, ocean-view bedrooms and appreciated the caring staff and regular health updates, and the food was acceptable. But the facility feels old and overpriced, and disorganization, constant staff turnover, poor communication and occasional rude staff/management made the overall care uneven.

    Pricing

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    Amenities

    3.00 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.8
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Meridian at Ocean Villa & Bella Mar

    About Meridian at Ocean Villa & Bella Mar

    Meridian at Ocean Villa & Bella Mar sits in Santa Monica, California, and belongs to the Meridian Senior Living network, and it's a medium-sized community with room for about 36 residents. The place offers assisted living, memory care, and respite care, with options for studio, suite, or semi-private rooms that have private bathrooms, kitchenettes, and are fully furnished, and there's air-conditioning, telephones, internet, and cable in each unit. Seniors who want to keep active but need help with everyday things like dressing, bathing, eating, or taking medicine get daily support here, and they have round-the-clock staff, a 24-hour call system, and access to physicians at any time, plus multilingual caregivers who speak English, Spanish, Cantonese, Mandarin, and Tagalog, which helps many families. Ocean Villa is for general assisted living, while Bella Mar focuses on memory care for people with Alzheimer's or other dementias, and both sections work to match care to each resident's needs, providing personal programs and mental health support for those with mild cognitive impairment. Residents can take part in daily social, wellness, and recreational activities like movie nights, arts and crafts, walking paths through a garden, scheduled outings, and resident-run clubs, and there's always a chance to stay busy or join in community events. Meals use organic food and ingredients, and the staff can make special diets for diabetes, allergies, or other needs, plus there's housekeeping, laundry, full maintenance, and linen services, so people don't have to worry about chores. There's a barber and salon on site, indoor and outdoor common areas, and the community allows pets but doesn't allow smoking inside. Transportation is available for doctor's appointments, errands, and group trips, which helps residents keep their independence and get to important places. The facility gets an average rating between 7.8 and 8.1 out of 10, so most families seem satisfied. Meridian at Ocean Villa & Bella Mar focuses on a social model of care, so people can stay independent as long as possible, surrounded by support and the chance to keep up their social life and hobbies, with staff offering help with whatever is needed, whether it's medical, personal, or just daily routines.

    People often ask...

    State of California Inspection Reports

    28

    Inspections

    1

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    12 Sept 2023
    Investigated five allegations about care, including staff causing a fracture during care, mishandling during a transfer, not meeting incontinence needs, not ensuring adequate fluids, and not properly reporting an incident. Found insufficient evidence to prove these claims based on interviews, records, and observations.
    12 Sept 2023
    Reviewed allegations of neglect, mishandling, and inadequate reporting of incidents involving a resident; found no evidence to support claims. Interviews and records indicated proper care, reporting practices, and procedures were followed.
    06 Mar 2023
    Identified zero active COVID-19 cases and verified the mitigation plan was approved. Observed closure measures with zero residents or staff on site, a cleaning station at entry, 6-foot distancing with masks, and well-maintained safety features.
    06 Mar 2023
    Found zero active COVID-19 cases and an approved mitigation plan. No residents or staff were present, and all areas looked clean and safe with no deficiencies found.
    06 Mar 2023
    Inspection revealed no active COVID-19 cases at the facility, with all areas found to be clean, safe, and in compliance with regulations.
    06 Mar 2023
    Confirmed no active COVID-19 cases, full compliance with regulations, and no deficiencies during the visit.
    17 Feb 2023
    Found no signs of neglect or abuse after interviews, observations, and record reviews, and the five specific allegations—inadequate food service, lack of cleanliness, leaving residents in bed, inadequate incontinence care, and insufficient financial resources—were not supported by the available evidence.
    17 Feb 2023
    Investigated complaints about inadequate food service, cleanliness, prolonged bed times, unmet incontinence needs, and financial resource issues; determined insufficient evidence to support any violations, with all allegations deemed unsubstantiated.
    08 Feb 2023
    Found no deficiencies during today's unannounced visit; water temperature in room 4 was 105.2F.
    08 Feb 2023
    Found the site clean, sanitary, and in good repair, with sufficient food supply and five staff providing care for three residents; no deficiencies cited.
    08 Feb 2023
    Confirmed no deficiencies during the visit, facility in compliance with regulations, clean, well-maintained, and adequate staff providing care to residents.
    08 Feb 2023
    Conducted unannounced visit to ensure compliance with regulations, no deficiencies observed. Water temperature in room 4 checked and found to be within acceptable range. Exit interview completed at the end of visit.
    06 Jan 2023
    Identified deficiencies during a case management visit and noted regulatory citations. Conducted an exit interview.
    25 Jan 2023
    Found the site clean, sanitary, and in good repair, with sufficient food and staff providing care and supervision; no deficiencies cited.
    25 Jan 2023
    Found the site clean, sanitary, and in good repair, with sufficient food and staff to care for residents; no deficiencies cited.
    25 Jan 2023
    Confirmed that the facility was clean, sanitary, and in good repair with sufficient food supply and staff providing care to residents. No deficiencies were found.
    25 Jan 2023
    Observed clean and sanitary conditions with sufficient staff and food supply, no deficiencies identified.
    06 Jan 2023
    Identified deficiencies were observed during the visit.
    18 Nov 2022
    Found no preponderance of evidence to prove Allegation 1 (staff training) or Allegation 2 (timely response to call pendants). Interviews and observations showed staff were trained and generally responsive, with a few residents noting occasional delays.
    18 Nov 2022
    Investigated allegations of inadequate staff training and delayed response to resident call pendants; found staff well-trained and responsive, but insufficient evidence to confirm violations.
    07 Sept 2022
    Found that the temperature was not kept comfortable; air-conditioning units were turned off, with readings around 85 degrees in two areas. Controls were locked, and staff were unsure how the units were turned off.
    • § 87303(b)
    07 Sept 2022
    Confirmed insufficient air conditioning in the facility based on interviews and observations, leading to uncomfortable room temperatures for residents.
    • §
    • § 1569.683(a)(4)
    • §
    15 Jun 2021
    Found no deficiencies; infection control measures were in place, including screenings for visitors, staff, and residents, sanitizing stations, and posted posters. A 30-day PPE supply was available and staff wore face coverings.
    15 Jun 2021
    Confirmed no deficiencies during inspection visit with a focus on infection control measures.
    01 Jun 2021
    Found no deficiencies; observed infection-control measures, including screenings, sanitizing stations, and a 30-day PPE supply with staff wearing masks and posters posted. Noted clean living areas, proper food storage, functioning smoke detectors and fire extinguishers, and accurate medication records.
    01 Jun 2021
    Confirmed no deficiencies during inspection visit focused on infection control measures using the new CARE Inspection Tool.
    26 Dec 2019
    Cited deficiencies included lack of operational emergency signal system and failure to provide requested records in a timely manner.
    20 Dec 2019
    Investigated an allegation of illegal eviction and determined that there was not enough evidence to support the claim, as the resident's move was voluntary and due to personal reasons, with a request for additional relocation time granted.

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