Pricing ranges from
    $5,792 – 6,950/month
    AnonymousCurrent/former resident
    3.0

    Wonderful staff but filthy facilities

    I love the beautiful people and wonderful atmosphere here - outstanding care from passionate staff (I was told there are 2 vacancies) - but cleanliness is terrible: horrible bathrooms, no clean kitchen access, and the place is cluttered.

    Pricing

    $5,792+/moSemi-privateAssisted Living
    $6,950+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      2.7
    • Amenities

      2.7
    • Value

      2.7

    Location

    Map showing location of Flora Shangrila

    About Flora Shangrila

    Flora Shangrila is a senior residential care home located in Santa Rosa, California, offering a welcoming and supportive environment for older adults seeking a comfortable and enriching living experience. The community provides both private and semi-private accommodations, ensuring residents can choose the living arrangement that best suits their preferences and needs. At Flora Shangrila, the focus is on creating a homelike setting where every individual is treated with dignity and respect, fostering a sense of belonging and well-being among residents.

    Central to life at Flora Shangrila is the emphasis on nutritious and delicious meals. Dedicated chefs and meal planners work to offer residents balanced nutrition, carefully crafting each dish to combine quality ingredients with appealing flavors. Dining at Flora Shangrila is not just about sustenance; it is part of a broader commitment to nurturing residents’ health and happiness by making mealtimes a pleasurable and anticipated part of the day.

    Flora Shangrila also prioritizes providing a range of engaging activities designed to support residents' social, physical, mental, and emotional well-being. The staff strives to create an environment where residents can build meaningful connections, stay active, and participate in enriching activities that cater to diverse interests and abilities. The community’s approach centers on ensuring there is something for everyone, allowing each resident to enjoy a vibrant and fulfilling lifestyle.

    Friendliness and warmth are hallmarks of life at Flora Shangrila. The staff is selected and trained to be not only skilled and caring, but also genuinely joyful and kind. This culture of helpfulness and approachability creates a welcoming atmosphere for residents, visitors, and families alike, helping make Flora Shangrila a true home for those who reside there. The shared values of kindness and respect define daily interactions and form the foundation of the community’s inviting spirit.

    Whether residents are seeking a supportive atmosphere with opportunities for socialization, wellness-focused amenities, or simply a place where their needs are thoughtfully met, Flora Shangrila stands out as a haven in Santa Rosa for seniors looking for a positive and enriching residential care experience.

    People often ask...

    State of California Inspection Reports

    13

    Inspections

    15

    Type A Citations

    6

    Type B Citations

    5

    Years of reports

    27 Feb 2024
    Determined the license is no longer valid and closed as of 2/27/2024; a new application would be required to operate at that address in the future.
    27 Feb 2024
    Closed an inspection on an assisted living facility on 2/27/2024.
    25 Oct 2023
    Identified 24/7 staffing needs and the decision to close with notices to residents. No deficiencies were cited.
    25 Oct 2023
    Confirmed compliance issues discussed included staffing shortages and the decision to close the facility.
    12 Oct 2023
    Found no qualified, certified administrator on site, with the position vacant for about 1.7 years since the former administrator left.
    12 Oct 2023
    Identified deficiencies in management and administration personnel at an inspection. Notification of meeting scheduled for further discussion.
    29 Aug 2023
    Identified multiple deficiencies, including lack of liability insurance, no administrator on site, insufficient staff, missing health screenings and required trainings, and incomplete personnel and resident records, along with food supply shortages. Five residents were in care, and the licensee expressed a desire to close the home.
    29 Aug 2023
    Identified deficiencies were found in the operation and staffing of the facility during an unannounced inspection. Inadequacies in insurance coverage, staff training, and supply of food were noted.
    18 Aug 2022
    Identified multiple deficiencies at the home, including failure to screen visitors or staff and to enforce mask-wearing, and no screening area or sign-in log. Also noted unclean bathroom and kitchen areas, improper medication storage, unsafe defrosting of food outside, and inadequate incontinence care, with fire extinguisher tags being outdated.
    18 Aug 2022
    Identified deficiencies in infection control practices, medication storage, food handling, and cleanliness during inspection of the facility. Discussions held with staff and management to address concerns.
    • § 87405(a)
    03 Sept 2021
    Found infection control measures in place, including entry screenings for visitors and staff, twice-daily resident screenings, temperature checks, and logs maintained. Found five residents in care, masks worn by staff and administrator, medications stored securely, PPE available, bathrooms equipped with grab bars and non-slip flooring, and all required postings visible; no deficiencies identified.
    03 Sept 2021
    Found no deficiencies during the inspection focusing on infection control procedures and practices.
    • § 1569.618(c)(3)
    • § 87412(a)
    • § 1569.605
    • § 1569.625(b)(1)
    • § 87411(f)
    • § 1569.618(b)
    • § 87415(a)
    • § 1569.618(b)(3)
    • § 87555(b)(26)
    • § 1569.618(a)
    • § 87411(c)(1)
    • § 87506(b)
    • § 1569.69(a)(2)
    • § 87411(a)
    16 Jan 2020
    Investigated the allegation that a resident was retained without consent; found no evidence to support the claim due to differing accounts from involved parties.
    • § 87405(d)(2)
    • § 87303(a)(1)
    • § 87465(h)(2)
    • § 87555(b)(9)
    • § 87468.1(a)(2)
    • § 87625(b)(3)

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