Redwood Senior Living Santa Rosa

    1727 Burbank Ave, Santa Rosa, CA, 95407
    4.3 · 3 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff, clean but dated

    I placed my mom here and I'm glad we did - the manager and staff are caring, efficient, and friendly, and residents genuinely seem happy and involved. The facility is clean, reasonably priced for my mom's income, and there's clear teamwork and openness to improvement. Rooms are small with a nice window, but furniture is dated, the bed sags and floors are worn in places.

    Pricing

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    Amenities

    4.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      3.0
    • Value

      4.0

    Location

    Map showing location of Redwood Senior Living Santa Rosa

    About Redwood Senior Living Santa Rosa

    Redwood Senior Living Santa Rosa is a senior living community in Santa Rosa, CA, licensed under state license number 496803958, and has 22 licensed beds, and people come here for different reasons because they might want assisted living, independent living, or memory care, plus there are short stays and respite care if temporary help is needed, and they've even got home care services for those who want to stay in their own homes a bit longer. The place covers services for those needing extra help with daily tasks like medication management, housekeeping, companion care, diabetic care, incontinence care, high acuity care, non-ambulatory care, and Alzheimer's or other dementia care, and the staff is there all day and night, seven days a week, making sure safety is handled, like with the sprinkler systems and emergency Medical Alert Systems such as Bay Alarm Medical, Medical Guardian, and ADT Medical Alert systems, plus advice from their Medical Alert System Guide. There are a few terms and programs with special names like Jitterbug Phones and ID theft protection that help folks stay safe and connected, and the community is friendly and welcoming with staff who are joyful, helpful, and known for being kind, so it feels like home for many folks.

    The community's got senior apartments and different room styles - studio, single, or two-bedroom - and rooms include cable TV, Wi-Fi, kitchen or kitchenette, housekeepers, maintenance, and safety or handicap features, with options for short-term or longer stays depending on what you need. Meals are served in the dining room, and folks can choose regular meals or specialized choices like gluten-free, vegetarian, vegan, and low or no sodium, with the dining service getting good remarks for nutritious, high-quality meal prep, even with international options and guest meals. Laundry, housekeeping, and dry cleaning come with the stay, and transportation options are available, whether that's complimentary, at a cost, resident parking, or uncovered guest spots, so getting around is taken care of.

    For residents needing extra support, there's memory care to help those with confusion or wandering, adult daycare programs for daytime care and activities, end-of-life hospice, and caregiver support with tenderness, respect, and love, whether it's for assisted living, respite, or hospice care. Social and community life is active here, with activities like arts and crafts, education, health and wellness, and fitness in the gym, along with shared activity rooms and a salon or barbershop. Residents get help with personal care, including personal care assistants, walking or wheelchair support, and the facility aims for comfort and a supportive environment with spaces that feel welcoming and neighbors you can get to know.

    There are extra resources like the Best Medical Alert Systems guide and estate planning or social security support services, plus programs that help with transportation and caregiving advice. Security is a big focus, so you'll see home security, ID theft protection, and regular wellness checks in action. All services are wrapped into one all-inclusive price, so you know what you're paying for up front, and Redwood Senior Living Santa Rosa has even won awards for activities and overall quality of care. The community takes pride in offering activities and opportunities for social, mental, physical, and emotional well-being, with a goal to help folks feel safe, comfortable, and engaged as they age.

    People often ask...

    State of California Inspection Reports

    20

    Inspections

    4

    Type A Citations

    7

    Type B Citations

    6

    Years of reports

    10 Dec 2024
    Found safety measures largely in place, but identified deficiencies: no documented quarterly emergency disaster drills and several staff lacking CPR or first aid certification.
    16 Nov 2023
    Identified safety and regulatory concerns during a routine visit, including unlocked cleaning supplies and medications, missing paper towels in bathrooms, and disaster drills that were out of date. Reviewed six residents and six staff records, noted updated care plans for all residents, and requested several documents by 12/05/2023.
    16 Nov 2023
    Reviewed conditions during an annual visit, noting compliance issues such as unlocked medications and cleaning supplies, inconsistent first aid certification among staff, outdated disaster drills, and missing documentation, while overall facility safety and resident care plans appeared maintained.
    • § 1569.695(c)
    • § 1569.618(c)(3)
    02 Dec 2022
    Found insufficient evidence to prove the specific allegation that staff were not fingerprint cleared and/or not associated to work. Verified that staff on shift during the visit were fingerprint cleared and associated to work.
    02 Dec 2022
    Reviewed staff records and conducted interviews, finding that all staff working during the visit were fingerprint cleared and properly associated; no evidence supported the allegation that un-fingerprinted staff were employed.
    • § 1569.695(c)
    • § 87465(h)(5)
    • § 87411(c)(1)
    • § 87465(h)(2)
    • § 87309(a)
    03 Nov 2022
    Reviewed infection control at the site, including hand hygiene posters, PPE supply and fit testing, cleaning of high-touch surfaces, and staff/resident temperature documentation as well as visitation procedures. Found no deficiencies cited.
    03 Nov 2022
    Reviewed infection control practices, including PPE availability, sanitation procedures, and resident visitation policies, with no deficiencies noted during the inspection.
    29 Apr 2022
    Found that staff forced residents to sleep and did not treat residents with dignity and respect. Found that there was not enough evidence of a physical altercation between staff and a resident.
    29 Apr 2022
    Found that staff forced a resident to go to sleep and did not treat the resident with dignity and respect, while there was not enough evidence to confirm a physical altercation between staff and the resident.
    10 Dec 2021
    Found comprehensive infection-control measures at the site, including posters, handwashing signs, hand sanitizer in common areas and rooms, staff wearing masks, and routine disinfection of high-touch surfaces. Visitors were allowed with vaccination verification or a negative test within 72 hours and masks; staff PPE training completed but N95 fit testing not yet done, with fit-testing options discussed; the site maintained a 30-day PPE and medication supply, safety equipment was tested, and no deficiencies cited.
    10 Dec 2021
    Confirmed adherence to COVID-19 infection control protocols, including screening, sanitation, PPE use, and visitor guidelines, with no deficiencies noted during the inspection.
    • § 1569.269
    05 Aug 2021
    Identified violations in following emergency procedures during resident relocations, including missing personal belongings and incomplete new admission agreements, after staff failed to ensure proper handling during emergency moves and failed to update resident documents after change of ownership.
    • § 87507
    • § 1569.269
    • § 87223
    30 Jun 2021
    Confirmed that residents were temporarily relocated due to water system issues and city inspections revealed additional repairs needed; an emergency teleconference discussed long-term plans for resident relocation and ongoing communication.
    11 Jun 2021
    Determined that the licensee is working with authorities to make necessary repairs and facilitate residents' temporary relocation, including obtaining appropriate permits, notifying responsible parties, and exploring options for a licensed or non-licensed site, with the understanding that a pre-licensing visit is required prior to move-in.
    10 Jun 2021
    Investigated a safety and health check at a relocation site due to an emergency and plumbing issues, with no deficiencies noted in resident arrangements, medications, or safety conditions. A coordinated effort was made to communicate with responsible parties and ensure proper staffing and resident oversight.
    09 Jun 2021
    Confirmed plumbing and sewage issues led to immediate evacuation of 21 residents, with arrangements made to temporarily relocate them to a hotel and with responsible parties, pending further inspections and documentation.
    01 Mar 2021
    Confirmed that the facility maintained appropriate safety measures, adequate food supplies, necessary postings, and medication storage, with no deficiencies noted during the inspection.
    27 Jan 2021
    Confirmed that the applicant and administrator completed required training and demonstrated understanding of facility operations, policies, staffing, emergency procedures, and compliance with regulations during a telephone interview.
    26 Jan 2021
    Confirmed that the facility met many health and safety standards, including proper furnishings, safety features, COVID-19 precautions, and emergency preparedness, with some issues noted regarding water temperature and fire extinguisher inspection.
    05 Dec 2019
    Found that the facility met most safety and regulatory standards, but water temperature in the resident bathroom was initially too high, and some licensing documents had expired or needed updating.

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