Pricing ranges from
    $6,904 – 8,284/month

    The Lodge at Piner Road

    1980 Piner Rd, Santa Rosa, CA, 95403
    4.1 · 21 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful facility, inconsistent care, safety

    I'm impressed by the brand-new, beautifully designed facility - bright, spacious units, great rooms, a home theater and courtside studio, fresh well-balanced meals, fun activities, and a warm, professional staff who mostly go above and beyond. However, I saw inconsistent staffing and communication: activities were sometimes poorly advertised or canceled, AV/tech and laundry problems recurred, privacy and access issues occurred, and there are reported safety lapses in memory care that warrant serious concern. I recommend it for independent or assisted residents who want top amenities, but I would insist on asking detailed questions about memory-care staffing, safety protocols, laundry and family communication before committing.

    Pricing

    $6,904+/moSemi-privateAssisted Living
    $8,284+/mo1 BedroomAssisted Living

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    Amenities

    4.14 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      4.3
    • Amenities

      4.7
    • Value

      5.0

    Location

    Map showing location of The Lodge at Piner Road

    About The Lodge at Piner Road

    The Lodge at Piner Road in Santa Rosa sits next door to Walgreens and several restaurants, and it's a new development with a design that fits seniors who need different levels of care, whether someone's looking for independent living, assisted living, memory care, hospice, or skilled nursing. This two-story building has studios, one-bedroom, and two-bedroom units that all come with kitchenettes, full bathrooms with handicap access, digital cable, and internet, plus there's a state-of-the-art emergency call system in every bedroom, living room, and bathroom, so someone can call for help at any time, day or night. The Lodge offers both home health care that's Medicare-certified and non-medical home care, and there's also adult day services available for those not living there full time. The facility-licensed by the state of California for up to 92 residents with License #496804112-focuses on an active lifestyle, with daily activities like bingo, poker, exercise sessions, and happy hours, and there's a full-time activity director running a schedule of things to do, along with weekly housekeeping, linen and laundry service, three daily meals from an on-site chef, and all utilities except phone included. There's a library room stocked with books, a theater room with a 120-inch high-definition screen and surround sound, fitness and exercise programs, and a full-service salon with a licensed beautician, and plenty of indoor and outdoor seating where folks can read, visit, or just relax. Residents can use the onsite exam room for appointments with doctors, dentists, or for massages, and the care team manages medications and offers help with things like bathing and dressing, including for those with memory loss. The Lodge has special amenities too, like an outdoor deck experience for memory care, a pizza oven dining area, a spa room, a bistro café, a grand fireplace, and big HDTVs throughout, plus they run trips out to local casinos, museums, parks, and restaurants using scheduled transportation. The floor plans are made for people who use walkers or wheelchairs, and every part of the community's kept accessible and easy to move around in. Housekeeping and on-site laundry keep things tidy, and there's Wi-Fi through the building so residents can stay connected. The Lodge at Piner Road is part of a family-owned group with many years of experience, and the staff, which includes an Executive Director, Memory Care Activity Director, and Care Coordinators, focuses on person-centered care, aiming to encourage independence and support each resident's wellness and daily joy. Assisted living and memory care communities are both available, and there's a focus on giving people help when they want it while supporting their ability to live as independently and comfortably as possible.

    People often ask...

    State of California Inspection Reports

    17

    Inspections

    4

    Type A Citations

    1

    Type B Citations

    3

    Years of reports

    01 May 2025
    Found no deficiencies cited. Verified that resident and staff files were complete, emergency and infection-control plans were updated, and medication handling was secure.
    • § 9058
    20 Jun 2024
    Found that the specific allegations that staff did not provide a comfortable environment for a resident, staff handled a resident roughly, staff did not communicate with a resident or their family due to a language barrier, staff did not keep accurate records on a resident, and staff mismanaged a resident's medications were unsubstantiated. No deficiencies cited.
    20 Jun 2024
    Investigated allegations that staff neglect caused a resident to be hospitalized and to sustain a fracture. Records showed the resident had a fall on 1/30/24, required hospitalization and surgery, and returned to care; there was no evidence that staff neglect caused these events.
    20 Jun 2024
    Investigated allegations of staff neglect resulting in a resident's fracture and hospitalization; determined insufficient evidence to support claims of neglect.
    07 May 2024
    Found the residence met required safety and care standards, including a dementia plan, hospice waiver for twenty residents, and an approved fire clearance. Found infection control, emergency supplies, adequate lighting, proper meal service, a clean kitchen, medications secured, exits unobstructed, all fire extinguishers serviced, and hot water at the proper temperature.
    07 May 2024
    Confirmed inspection on 5/7/24 found the facility met all licensing requirements, including staff training, emergency procedures, cleanliness, medication storage, and safety measures.
    06 Dec 2023
    Found that staff mismanaged a resident’s medication by continuing the old three-times-a-day order after a new one required once daily, resulting in an error from 8/1/23 to 8/21/23. Allegations that staff did not seek medical attention, did not keep care or medical records, did not provide timely incontinent/hygiene care, or did not provide meals timely were unsubstantiated.
    06 Dec 2023
    Confirmed findings of improper medication management in the report from the California Department of Social Services.
    • § 87465(a)(4)
    19 Oct 2023
    Found that staff did not respond promptly to a resident's emergency pendant, creating a health and safety risk. Evidence did not support the remaining allegations that care plans were not followed, staff were not properly trained, or meals were not nutritious.
    19 Oct 2023
    Confirmed that an emergency call bell system deficiency was found, and staff were not responding to residents' emergency pendants. Shower schedules were being met, staff were properly trained, and food supply was deemed sufficient and nutritious.
    • § 87303(i)(1)
    10 Aug 2023
    Identified that staff did not provide medications as prescribed, based on records and interviews, including two missed doses on 7/29 and 7/30.
    10 Aug 2023
    Identified the allegation that an incident report omitted two days of missed PM medications, recording only one day.
    • § 87211(a)(1)
    10 Aug 2023
    Confirmed that staff did not provide medication as prescribed due to a failure to refill prescriptions on time, resulting in a citation for failure to assist with self-administered medications.
    • § 87465(a)(4)
    11 May 2023
    Found prelicensing complete; no apparent health hazards or concerns observed.
    11 May 2023
    Confirmed compliance with regulations and safety standards during the inspection.
    01 Nov 2022
    Confirmed the applicant/administrator understood license type, resident populations, program, staff qualifications and responsibilities, and program policies; Component II completed with discussion of the COVID-19 Mitigation Plan.
    01 Nov 2022
    Confirmed understanding of regulations and requirements during telephone call with CAB analyst.

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