Pricing ranges from
    $7,855 – 9,426/month

    The Vineyard at Fountaingrove Memory Care

    200 Fountaingrove Pkwy, Santa Rosa, CA, 95403
    3.5 · 50 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility, unsafe and understaffed

    I toured this beautiful, new memory-care community and appreciated the bright rooms, cheerful courtyard, good food and a few truly caring staff (Christina and others went above and beyond). Sadly leadership and communication are unreliable: frequent staff turnover, understaffed shifts, unanswered calls/emails, billing surprises and unclear fees. I witnessed odor and cleanliness problems, delayed meds/CPAP help, residents neglected or left in distress, and slow/unhelpful maintenance. Activities and engagement were inconsistent-some residents thrive, many sit with little stimulation. The facility looks great and has compassionate employees, but safety, staffing and management failures mean I cannot recommend it.

    Pricing

    $7,855+/moSemi-privateAssisted Living
    $9,426+/mo1 BedroomAssisted Living
    $8,899+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.48 · 50 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.4
    • Meals

      3.7
    • Amenities

      3.6
    • Value

      2.0

    Location

    Map showing location of The Vineyard at Fountaingrove Memory Care

    About The Vineyard at Fountaingrove Memory Care

    The Vineyard at Fountaingrove Memory Care sits in the Fountaingrove neighborhood in Santa Rosa and focuses on serving seniors with memory loss, like Alzheimer's or dementia, in a safe, comfortable setting where routines help and where safety is a top concern, which is good because the facility features things like a sprinkler system, secure exits, and building-wide ADA accessibility so everyone can move around easily. The community provides several levels of care, including independent living, assisted living, memory care, skilled nursing, hospice, adult day services, and even home health and home care, so folks needing different levels of support can stay where they're comfortable. Residents can expect daily support with activities like bathing and dressing, medication reminders, personal laundry, and regular housekeeping, and that includes having a nurse on staff part-time plus access to a team of caregivers trained in dementia care and behavioral management who know how to keep people comfortable and cared for as needs change.

    Every resident gets an individualized care plan, especially those with memory challenges, and there's the SPARK care program which is research-based and uses ideas from Montessori teaching to keep brains and hands busy with programs like arts and crafts, gardening, music classes, cooking, games, exercise, book clubs, movies, and even brain games and fitness activities, not to mention day trips around the area so residents can keep a sense of connection to the outside world. Meals are served three times a day in a social dining room-food comes from an executive chef and are made to fit special dietary needs, plus snacks are available at all times. Every neighborhood has a kitchen, dining space, washers/dryers, and individual air conditioning and heating, and the rooms are spacious with built-in storage and home-like touches like hardwood-style flooring and garden views to help everyone feel at ease. There's also WIFI, cable TV, a hot tub spa, a coffee shop, and a fitness center, along with a barber and salon onsite.

    Outside, you'll find landscaped gardens and walking paths, while inside there are lounges, activity rooms, and private spaces for family gatherings or celebrations. Weekly outings to events or locations in town help engage residents, while programs include art therapy, music therapy with live performances or sing-alongs, and non-denominational worship. There's no allowance for pets, but residents often mention how caring and attentive the staff are, and management seems to make efforts to listen and address concerns as they come up. The Vineyard at Fountaingrove Memory Care accepts different payment options and helps with long-term care insurance and other practical needs, which can be helpful for families planning ahead. The facility holds a 3.7 rating from 19 reviews, with many folks noting the clean, odor-free environment and a real sense of community. Tours are available so interested families can see firsthand how daily life, meals, and activities happen there, and overall, this facility aims to support elders with cognitive conditions in ways that promote dignity, safety, and a sense of belonging.

    About Frontier Senior Living

    Frontier Management is a leading senior living provider in the United States, operating over 120 communities across 19 states. Headquartered in Durham, Oregon, Frontier offers a range of senior living options, including independent living, assisted living, and memory care. Founded in 2000, Frontier has grown significantly and has been recognized for its excellence in senior care, earning multiple awards such as the Best in Senior Living from U.S. News. One of Frontier's hallmark programs is the Spark program, rooted in Montessori-style practices, which promotes purpose and engagement among residents. Initially designed for memory care, this program has been expanded to other types of care within Frontier's communities. The Spark program empowers residents to have an active role in their community, enhancing their daily lives through meaningful activities. Frontier is also known for its dedication to resident health and well-being. Their communities offer comprehensive services tailored to individual needs, including customized healthcare plans through the Frontier Advantage Network, which aims to extend residents' stay by keeping them healthier for longer periods. The company has undergone significant changes and growth in recent years, including a rebranding effort to refresh its image and enhance its services. Frontier’s communities are spread across various states including Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Missouri, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah, Washington, and Wisconsin. Frontier Management's commitment to quality care, innovative programs, and extensive service options makes it a prominent name in senior living, continually striving to meet the evolving needs of its residents.

    People often ask...

    State of California Inspection Reports

    42

    Inspections

    15

    Type A Citations

    15

    Type B Citations

    6

    Years of reports

    10 Sept 2024
    Reviewed documents for employee training, financial status, fire safety, and licensing fees; no deficiencies cited. New Administrator appointed.
    21 Aug 2024
    Determined staff provided residents with adequate hydration opportunities, and an allegation of not providing water for an extended time was not supported by sufficient evidence.
    13 Aug 2024
    Identified deficiencies in safety measures and medication storage during the inspection.
    • § 87303(a)
    • § 87705(f)(1)
    04 Jun 2024
    Confirmed inadequately staffed and delayed phone response allegations at the facility.
    • § 87411(a)
    • § 87311
    23 May 2024
    Confirmed that staff were not current on required trainings for CPR, First Aid, dementia, and medication.
    • § 1569.62(a)
    20 May 2024
    Staff were found to be not managing resident's medication properly, resulting in a substantiated allegation and the issuance of civil penalties for repeat deficiencies.
    • § 87465(a)(5)
    09 May 2024
    Confirmed allegations of staff failing to ensure residents received required annual medical assessments. Residents with dementia diagnosis overdue for assessments.
    • § 87705(c)(5)
    17 Apr 2024
    Identified concerns included financial solvency, fire clearance issues, insufficient care and supervision, medication errors, licensing fees, and staff qualifications. No deficiencies were cited during the conference.
    27 Mar 2024
    Identified deficiencies in safety maintenance were not corrected by the due date, resulting in civil penalties being assessed.
    20 Feb 2024
    Identified elopement incident and deficiency related to resident safety. Civil penalties issued for repeat violations.
    • § 87705(b)(2)
    • § 87303(a)
    • § 87705(c)(5)
    23 Jan 2024
    Confirmed lack of cleanliness in residents' rooms due to minimal housekeeping staff, but insufficient evidence for severe malnutrition and dehydration allegations. Personal belongings safeguarding also not substantiated.
    • § 87303(a)
    02 Oct 2023
    Confirmed an allegation of a resident being assaulted due to a door not being locked as requested.
    • § 1569.269(a)(5)
    21 Sept 2023
    Confirmed issues with insufficient staffing, inadequate incontinent care products, mismanagement of medications, lack of resident activities, and non-operational transportation. Investigated concerns related to resident elopement, food service, and dishwasher functionality, but lacked sufficient evidence to confirm these allegations.
    • § 87465(i)
    • § 87705(c)(4)
    • § 87219(a)
    • § 87312
    • § 87411(a)
    12 Sept 2023
    Identified 2 medication errors resulting in immediate civil penalties. Incident reports were reviewed and deficiencies were cited.
    • § 87465(a)(5)
    31 Aug 2023
    Identified deficiencies in response times to resident call cords, resulting in potential risks to resident safety.
    • § 87144(a)
    22 Jun 2023
    Identified deficiencies in the facility's documentation and maintenance were observed during the inspection.
    • § 87309(a)
    • § 87705(f)(1)
    20 Jun 2023
    Inspection identified compliance with safety regulations and resident care standards, with some files and medication review pending completion.
    19 May 2023
    Confirmed staff gave inaccurate medication dosage to resident, resulting in medication errors and missed doses, leading to substantiated citation and civil penalties.
    • § 87465(a)(5)
    14 Mar 2023
    Investigated an allegation of staff hitting a resident reported to the authorities; confirmed that internal notes and resident charts were reviewed, and further details pending completion of a full internal investigation.
    17 Jan 2023
    Found multiple incidents of resident-to-resident altercations, including hitting, elopement, and possible abuse reported at the facility.
    • § 87705
    29 Dec 2022
    Investigated incidents Increased supervision No deficiencies cited.
    06 Dec 2022
    Identified deficiencies in care and supervision led to resident leaving unassisted on multiple occasions.
    • § 87705
    15 Nov 2022
    Confirmed two incidents of resident aggression and one incident of significant change in condition, all addressed by facility with no deficiencies cited.
    04 Nov 2022
    Found a medication error occurred which resulted in three residents not receiving their scheduled morning insulin.
    • § 87465(a)(5)
    27 Jul 2022
    Confirmed suspected verbal abuse incident involving a resident, no injuries observed, police contact made but no report generated. No deficiencies found during visit.
    09 Jun 2022
    Found deficiencies in infection control, maintenance, and documentation during an inspection.
    • § 87303(e)(2)
    17 May 2022
    Allegations of theft and inappropriate behavior by residents were investigated, but no evidence was found to substantiate them.
    03 May 2022
    Confirmed that appropriate action was taken following an incident involving a bullet found in a resident's room.
    20 Jan 2022
    Confirmed lack of timely response to resident call bells, but found insufficient evidence to support claims of inadequate staffing, failure to answer phone calls, or lack of incontinence care for residents.
    • § 87411(a)
    23 Sept 2021
    Confirmed that staff did not safeguard resident belongings and that entrance automatic door openers were not working properly.
    • § 87303(a)
    • § 87468.1(a)(12)
    23 Jul 2021
    Conducted unannounced inspection focused on infection control procedures. No deficiencies observed, facility compliant with regulations.
    09 Apr 2021
    Confirmed that staff failed to answer the main phone line, causing calls to be missed and the mailbox to become full.
    • § 87411(a)(e)
    02 Mar 2021
    Found insufficient evidence to prove allegations of care level neglect, pressure injuries, and lack of notification to family. No citations issued.
    26 Feb 2021
    Reviewed allegations of staff restraining residents, not reporting falls, and lacking proper training; insufficient evidence to prove or disprove. No citations issued.
    22 Feb 2021
    Investigated multiple allegations regarding incidents involving residents, but found insufficient evidence to prove or disprove the claims. No citations were issued as a result.
    31 Dec 2020
    Reviewed complaint allegation regarding resident hygiene, including bathing and incontinent care. No sufficient evidence to support the allegation.
    14 Oct 2020
    Reviewed resident records and conducted interviews with staff, but insufficient evidence to prove or disprove allegations regarding incontinent needs and medication management.
    18 May 2020
    Reviewed allegations of improper care, inappropriate behavior, lack of supervision, and inadequate activities at the facility; findings were inconclusive.
    11 May 2020
    Reviewed findings of allegations related to resident care, hygiene, diet, and medication at an assisted living facility, with no conclusive evidence found to support or refute the claims.
    28 Feb 2020
    Found no evidence to support allegations of lack of supervision resulting in falls, delayed response to alerts, inadequate bed linen, or medications not being administered properly during the inspection.
    21 Oct 2019
    Reviewed resident files and staff records, all in compliance. Identified missing documentation to be updated by a specified date.
    30 Sept 2019
    Inspection results showed all safety measures were in compliance, including fire extinguisher and smoke alarm checks, adequate food supply, secure medication storage, and staff availability.

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