Pricing ranges from
    $4,753 – 5,703/month

    Carmel Oaks Assisted Living

    4607 Lennox Ave, Sherman Oaks, CA, 91423
    3.7 · 6 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Compassionate caregivers, concerning management issues

    I experienced loving, knowledgeable staff with unmatched bedside manner, clear communication, and real improvements in my loved one's health - the care often gave me peace of mind. But I also witnessed alarming issues: illegal-looking parking/fire-lane/towing signs and intimidation around parking, frequent caregiver turnover, haphazard care, lack of skill at times, and even caregiver bullying that raised serious safety and welfare concerns. I'm conflicted: excellent, compassionate staff on one hand, but management/safety problems on the other - proceed with caution.

    Pricing

    $4,753+/moSemi-privateAssisted Living
    $5,703+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.67 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      1.0
    • Amenities

      3.7
    • Value

      3.7

    Location

    Map showing location of Carmel Oaks Assisted Living

    About Carmel Oaks Assisted Living

    Carmel Oaks Assisted Living sits in Sherman Oaks, California, right on Lennox Avenue, in a quiet neighborhood that feels safe and familiar, where you'll notice right away the home-like setting, and the rooms are private and fully furnished, each with cable TV, WiFi, and telephone access, so seniors can keep in touch or relax with what they like, while the building has comforts like air conditioning, wheelchair accessible showers, and bath tubs for those that need it, and you'll also find a garden right there for a bit of outdoor time and some walking paths if you want a breath of fresh air. The staff stay there 24 hours a day, always around to help with bathing, getting dressed, moving from bed to chair, and with medication, making it a place where safety and care matter most-if someone needs memory care, non-ambulatory care, diabetic care, or incontinence care, the staff handles those needs, and they coordinate with outside healthcare providers for things like high acuity care or other medical support, so residents don't have to worry about being alone with health problems.

    The community only has six beds, which means it's small and quiet, without the busy feeling you get in a bigger place, and the caregivers know each resident, treating everyone much like family, with attention to everyone's individual routines; there are daily activities and community-sponsored events, including movie nights, which get people out of their rooms if they want to join in, and help residents stay social, keep their minds busy, and feel like part of something, yet nobody's forced to take part if they want more quiet. If a resident's family needs time off, Carmel Oaks offers respite care for short-term stays, making it easier for caregivers to get a needed break.

    Meal services bring everyone together, in a dining room where the kitchen staff prepare meals three times a day, paying attention to nutrition and using menus that can be made vegetarian, vegan, gluten-free, sugar-free, kosher, or even allergy-sensitive, and there's anytime dining available too, along with restaurant-style service-residents can chat and eat with others or have more privacy if they prefer. Housekeeping, linen, laundry, and move-in help come standard, so rooms stay fresh and comfortable, and residents get more time to rest or do what they enjoy. There's a community lounge, often used for movie nights or just sitting together, so people have space to spend time with companions or their own thoughts.

    Transportation can be arranged for medical appointments or outings, and the facility helps with other services too, including coordinating with hospice, home health, support, and referrals, trying to make life as smooth as possible, and always with attention to each resident's choices and abilities. Carmel Oaks Assisted Living operates under the California RCFE license with six-bed capacity as a Residential Care Home, sometimes called an Adult Foster Home, Personal Care Home, or Assisted Living Home, and is meant for seniors looking for a safe, caring place that feels like home but gives help with personal care, household chores, meals, daily activities, and health routines, while offering a slower, quieter daily life for people who want more peace and support as they age.

    People often ask...

    State of California Inspection Reports

    21

    Inspections

    11

    Type A Citations

    8

    Type B Citations

    5

    Years of reports

    06 May 2025
    Found most areas of the home in compliance with safety and care standards, with medications secured and records in order. Identified deficiencies included missing PRN authorization letters for two residents and a request for updated personnel records and liability insurance.
    • § 9058
    • § 87633(b)
    • § 87465(d)
    22 May 2024
    Found no deficiencies after an unannounced annual visit; observed safe, well-maintained spaces including kitchen, bedrooms, restrooms, and outdoor areas, with medications stored securely, fire safety equipment fully charged, alarms tested, and adequate food and supplies. Noted that all safety devices functioned properly and hot water temperatures were within required ranges.
    22 May 2024
    Confirmed no deficiencies found during the annual visit of the facility.
    13 Jul 2023
    Found two residents fell while trying to use the bathroom at night and one resident nearly choked on food; most other concerns—including pressure injuries, hygiene, activities, residents being locked in, staff pushing residents, residents left soiled, and overall care and supervision—lacked evidence, and expired supplements were found in the pantry.
    13 Jul 2023
    Identified that staff did not safeguard residents’ personal belongings. Found insufficient evidence for the remaining allegations, including falls, leaving residents in soiled diapers, inadequate food service, failure to provide showers, and lack of privacy.
    13 Jul 2023
    Determined there was not sufficient evidence to support the allegation that staff did not give all medications to the authorized representative when the resident left.
    13 Jul 2023
    Investigated allegations included staff not safeguarding personal belongings, residents sustaining falls due to staff negligence, and inadequate assistance with showers.
    30 May 2023
    Identified deficiencies during an unannounced visit, including medication records not updated to reflect current starts and bottles containing more pills than prescribed, and knives stored in a locked cabinet, while resident rooms, common areas, and infection control practices were maintained.
    30 May 2023
    Identified deficiencies in various areas of the facility during the annual visit by Licensing Program Analysts.
    11 Jan 2023
    Identified safety and documentation deficiencies, including medications left unsecured in resident bedrooms and an unlocked cabinet, expired Ensure Plus containers in the pantry, and an incompletely completed Physician’s Report for Resident #1.
    11 Jan 2023
    Identified deficiencies included accessible keys, expired supplements, and incomplete paperwork.
    • § 87217(b)
    14 Dec 2022
    Investigated two specific allegations: first, staff trained to assist with medications completed the required training on 05/06/2022, so the claim that staff are not trained was not supported. Second, eight residents lived there from October to December 2022, exceeding the licensed capacity of six.
    14 Dec 2022
    Confirmed staff received required training on medication assistance, but identified facility operated out of ratio during specific time period.
    • § 87465(a)(8)
    • § 87465(h)(5)
    06 Dec 2022
    Found seven residents occupied a home licensed for six, with two in bedroom 1, two in bedroom 2, two in bedroom 6, and one in bedroom 5, where the resident in bedroom 5 had been fingerprinted as an employee but was not observed acting in that role and died during the visit, so over-capacity did not require Fire Department notification.
    06 Dec 2022
    Identified deficiencies related to resident capacity during an inspection visit. The facility was found to have one resident over the licensed capacity.
    • § 87465(h)(2)
    • § 87555
    • § 87458
    • § 87565(i)
    29 Apr 2022
    Identified deficiencies included unlocked kitchen knives, insufficient seven-day supply of non-perishable food, an unlocked closet with medication in Room 6, and missing hand hygiene signage in bathroom 2. Found infection-control measures adequate with entry screening, PPE, and cleaning protocols, no confirmed COVID-19 cases at the time, but noted a staff member was not associated with the facility and lacked a current background check with no file available.
    29 Apr 2022
    Identified deficiencies in the kitchen storage, bedroom medication storage, lack of signage in a restroom, and unassociated staff working in the facility.
    14 May 2021
    Identified several health and safety deficiencies during an unannounced annual visit, including missing hand hygiene signage, a missing complaint poster, medications accessible in a resident room, a padlocked side gate that should not be locked, and an insufficient seven-day supply of nonperishable food with improperly stored produce. Infection-control measures were in place with PPE and entry screening, and there had been no confirmed COVID-19 case at that time.
    14 May 2021
    Identified deficiencies in infection control practices and facility maintenance during annual visit by Licensing Program Analysts. Recommendations made for improvement in signage and education on changing policies.
    • §
    18 May 2020
    Confirmed compliance with regulations during a prelicensing visit conducted via Facetime, with rooms furnished and equipped adequately, and safety measures in place.
    • § 87412(a)(13)
    • § 87412(a)(13)
    • § 87309(b)
    • § 87309(a)
    • § 87555(b)(26)
    07 May 2020
    Confirmed successful completion of COMP II and understanding of Title 22 regulations during a telephone call with CAB analyst.
    • § 87309(a)
    • § 87555(b)(26)
    • § 87465(h)(2)

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