I appreciated the warm, caring staff, friendly residents, lots of activities, a true community feel, clean common areas and a convenient, affordable location - rooms are sometimes spacious and freshly painted and you can bring furniture. However the facility is older and needs TLC (small/dark bathrooms in places), the food is hit-or-miss, and I saw worrying inconsistencies: understaffing, unresponsive or dismissive management and at least one unsafe lapse in assistance. Overall a great value for social, active seniors if you prioritize community and friendly caregivers, but verify safety and staffing for higher-care needs.
Novellus Stockton Assisted Living sits in a two-story building with studio and one-bedroom apartments, featuring rooms from 338 to 523 square feet, private or shared setups, and bathrooms with grab bars and accessible showers, which makes things safer for folks who need a little help moving around, and you'll see a good variety of options depending on what you're looking for or can afford, since they offer flexible pricing and both private and shared bedrooms, and the apartments have kitchenettes, cable wiring, and emergency pull cords for emergencies. The community runs round the clock, with staff and caregivers ready 24/7, and licensed nurses and therapy providers are on-site, helping with needs like memory care, diabetic support, incontinence issues, medication management, and ambulatory assistance, so whether you need a bit of extra support or more hands-on care, they'll build a personal care plan for you, and you don't have to worry about things like daily chores, since the staff handles cooking, cleaning, laundry, and even dry cleaning, along with bathrooms and maintenance needs, and you get three chef-prepared meals each day, with special diets considered.
The grounds are quiet and well-kept, with a memorial rose garden, patios, and gazebos if you want to get outside, and pets are welcome, though you should check what's allowed. Inside, there's a café, bistro, beauty salon, and barber shop, so you can get haircuts, have coffee, or just sit and chat, and they've got community rooms with TVs, a recreation room with billiards, Wii and shuffleboard, and an arts and crafts space. Folks can join activities like art classes, musical groups, gardening, game nights, shopping trips, and weekly live music, and there's always a full calendar so you don't get bored, with lectures, story time, and education programs for those who like to keep their minds busy, and fitness classes and wellness activities for folks who want to move. Wi-Fi covers the building, and there are places for group events, meals, and socializing, making it easy to meet neighbors or invite family.
Novellus Stockton Assisted Living supports a wide range of needs - from assisted living and Alzheimer's or memory care, to respite and hospice, and even adult day services or home care that's non-medical, and it's set up for independent seniors and those who need help with daily activities, like bathing, dressing, taking medicines, or moving around. The team focuses on transparency and reasonable pricing, and stays up to date with state licensing. They take payment by check or credit card and offer free transportation for appointments, errands, and group outings. Safety's front and center, with emergency call systems, handrails, and accessible features throughout the place, and you'll see nurses, personal aides, and caregivers available day and night.
Meals are eaten in restaurant-style dining rooms that encourage gathering, and there's always a chance to build friendships over food or hobbies, since the staff sets up group trips, community parties, and opportunities to explore local attractions, shopping, and entertainment, trying to make sure no one feels left out. There are five levels of personalized care, so folks can keep their dignity and independence, and plans are updated as people's needs change. Housekeeping, laundry, and pharmacy services make it easier to relax, and with so many options-whether you want independent living, need help for memory problems, or are looking for a short break with respite care-Novellus Stockton Assisted Living tries to be a steady, friendly place for seniors to live as comfortably and independently as they can.
People often ask...
Novellus Stockton Assisted Living offers competitive pricing, with rates starting at a cost of $2,195 per month.
Novellus Stockton Assisted Living offers independent living, assisted living, and board and care.
There are 9 photos of Novellus Stockton Assisted Living on Mirador.
The full address for this community is 6037 N Pershing Ave, Stockton, CA, 95207.
Yes, Novellus Stockton Assisted Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
119
Inspections
28
Type A Citations
27
Type B Citations
6
Years of reports
14 Jul 2025
14 Jul 2025
Identified two resident medical emergencies: the first had fatigue and very low blood pressure, refused care, and was transported to a hospital for observation; the second had labored breathing and lips turning purple and was admitted with a pneumothorax. No deficiencies were cited.
§ 9058
23 Apr 2025
23 Apr 2025
Found a 4/12/2025 incident in which a resident slipped from his chair, hit his head, and was transported to the hospital; discharged the same day and to be reassessed before returning, with no deficiencies cited.
§ 9058
11 Dec 2024
11 Dec 2024
Found an unannounced visit by a licensing program analyst to review prior annual and case-management activities; corrections were submitted by due dates and deficiencies cleared, with an exit interview conducted.
25 Nov 2024
25 Nov 2024
Identified safety and maintenance deficiencies, including broken ceiling panels, exposed wires, and rat droppings, and a kitchen fire-suppression system that required servicing since 7/18/2023, with a penalty assessed. Centrally stored medications were locked and inaccessible to residents, and ten resident and five staff files, including clearances, were reviewed.
§ 87203
§ 87303(a)
31 Oct 2024
31 Oct 2024
Identified heater problem affecting residents; found the allegation occurred as described.
§ 87303(a)
29 Jul 2024
29 Jul 2024
Identified that a resident drank half a bottle of cleaning solution in his apartment bathroom after staff intervened, saying it was a good way out, and he was transported to the hospital. Reviewed records showing prior suicidal ideation and severe depression; deficiencies were cited and a civil penalty might be assessed.
29 Jul 2024
29 Jul 2024
Confirmed incident of resident ingesting cleaning solution due to suicidal ideations. Deficiencies cited, possibility of civil penalty pending determination.
§ 87309(a)
13 Jun 2024
13 Jun 2024
Identified safety hazards from construction, including exposed wires in the main hallways that were covered during the visit. Confirmed medication counts were accurate, noted an advisory about taping a pill back into a bubble pack after it was pushed out, and observed destruction records for disposed medications; exit interview conducted.
13 Jun 2024
13 Jun 2024
Confirmed health and safety concerns addressed during inspection. Medication control process reviewed.
§ 87303(a)
07 Jun 2024
07 Jun 2024
Identified air conditioning issues in six rooms and a noncompliant kitchen system, with last service dated 7/18/2023 and requiring semi-annual servicing, during a health and safety check and follow-up on incident reports amid ongoing construction; advisory issued.
07 Jun 2024
07 Jun 2024
Conducted a health and safety check, identified issues with air conditioning and HVAC system, and issued a citation.
§ 87203
26 Apr 2024
26 Apr 2024
Investigated a 2/16/23 incident in which a resident made unwelcome sexual advances toward another, with police involvement. Noted a prior exposure by the same resident and reviewed related records.
26 Apr 2024
26 Apr 2024
Confirmed unwelcome sexual advances made by one resident towards another resident, with safety plan implemented for the victim.
25 Apr 2024
25 Apr 2024
Investigated unannounced health and safety check found ongoing construction with safety measures and no health or safety deficiencies cited. Identified a medication error from 4/12/2024 with internal review and an administrator appointment in progress; several residents were hospitalized after falls, one remains in rehab, meals were provided to upstairs residents, staffing was adequate, and an exit interview was conducted.
25 Apr 2024
25 Apr 2024
Conducted a health and safety check, followed up on incident reports, and noted areas for improvement such as the need for proper documentation and oversight.
02 Apr 2024
02 Apr 2024
Found a comfortable 74-degree temperature with ongoing construction and safety measures, including posted signs and restricted access to hazardous areas. Found food service relocated to a smaller area with scheduled meal times, day shift staffing adequate, and no deficiencies observed under health and safety rules; exit interview conducted.
02 Apr 2024
02 Apr 2024
Confirmed that the facility passed a health and safety check, with no observed deficiencies and adequate staffing levels during the visit.
19 Mar 2024
19 Mar 2024
Cleared deficiencies from the 2/1/2024 visit, including HVAC work with permits and a floor plan to be submitted before construction. Confirmed updated service plans for three residents to reflect billed services not identified in their pre-appraisal or current plan.
19 Mar 2024
19 Mar 2024
Confirmed deficiencies from a previous visit were cleared during a recent follow-up inspection at the facility.
01 Feb 2024
01 Feb 2024
Investigated allegation that the heater does not work in some rooms; identified 31 rooms without functioning heaters and moved residents.
Investigated tray service billing and related resident concerns; found R2 billed 12 times plus two extra dinners totaling $300, with no reassessment of service needs, and documented ongoing conflict with dining staff.
§ 87303(a)
§ 87463(a)
01 Feb 2024
01 Feb 2024
Found that around 3/23/23 an incident between two residents occurred, with one pulling the other’s walker and kicking them; police were not contacted and no department incident report was filed at that time. A 30-day notice was later submitted with the required information, and no deficiencies were cited.
01 Feb 2024
01 Feb 2024
Found that the allegation of a resident engaging in a physical altercation was not substantiated. No deficiencies were cited.
19 Jan 2024
19 Jan 2024
Found that the specific allegation of two assaults by one resident against another did not meet the preponderance of evidence. Noted that there had been a prior citation for not reporting the incidents and that a 30-day notice was submitted, with no deficiencies cited.
19 Jan 2024
19 Jan 2024
Reviewed allegations of abuse between residents, incidents were not reported to authorities. No deficiencies were cited based on findings.
04 Dec 2023
04 Dec 2023
Determined that several resident-on-resident assaults were not reported to the department or other authorities, including an October 2022 incident where a resident smacked and scratched another after lights were turned out, a May 2023 incident where a resident rammed a wheelchair into another and punched him, and a March 2023 incident where a resident pulled another's walker and kicked them; police were not called and no incident reports were submitted. Found that these unreported incidents were used to justify 30‑day notices and that the mandated reporting of assaults was not completed.
04 Dec 2023
04 Dec 2023
Confirmed incidents of physical altercations between residents were not reported to the appropriate authorities as required.
§ 87211(a)(1)
13 Nov 2023
13 Nov 2023
Identified missed doses of medications for two residents and a missing health screening for a staff member; also found a bus lacking its required license number and an elevator needing permit-related work. Observed adequate food supplies, operational safety devices, locked medications, and a complete first aid kit.
13 Nov 2023
13 Nov 2023
Identified deficiencies in medication management, transportation, and fire safety during inspection.
§ 87405(a)
§ 87465(c)(2)
§ 87411(f)
16 Oct 2023
16 Oct 2023
Reviewed records, toured the site, and interviewed the administrator about medication errors and a resident moving out. Found that medications, medication procedures, and related records were reviewed; no deficiencies cited; advisories given; exit interview held and appeal rights provided.
16 Oct 2023
16 Oct 2023
Reviewed records, toured facility, and interviewed staff. No deficiencies cited during visit; advisories given.
03 Aug 2023
03 Aug 2023
Found conflicting information about the resident's diabetes care: three July 2023 ER visits for high blood sugar appeared in incident reports, while documents said the resident could not monitor glucose or inject insulin, yet the resident and some staff said he did manage it himself.
03 Aug 2023
03 Aug 2023
Identified a deficiency related to a resident self-administering medication and monitoring glucose levels, leading to potential civil penalties if not corrected.
§ 87628(a)
22 Jun 2023
22 Jun 2023
Identified deficiencies tied to six incident reports from May 3–25, 2023, after reviewing documentation that was partially provided and noting delays while determining what could be released versus internal records.
22 Jun 2023
22 Jun 2023
Identified deficiencies in document submission and recordkeeping related to incident reports prompted a surprise visit from state licensing analysts.
§ 87211(a)(1)
06 Apr 2023
06 Apr 2023
Investigated an unannounced case management visit regarding a renovation project and HVAC replacement, identifying delays due to supply chain issues and a building permit problem. Identified a change in administrator and the need to submit documentation confirming appointment, certification, and qualifications by April 13, 2023.
06 Apr 2023
06 Apr 2023
Identified a delay in the completion of a renovation project and replacement of HVAC due to supply chain and permit issues. Change in leadership with new Administrator pending certification discussed.
§
13 Feb 2023
13 Feb 2023
Identified that after two power outages during the 2022/23 winter storms, a timely written report to licensing was not submitted. Families were not consistently notified during outages, and the 72-hour self-reliance plan, including backup power arrangements, was not properly carried out.
13 Feb 2023
13 Feb 2023
Confirmed substantiated allegations of failure to report power outages to the appropriate authorities and failure to properly implement emergency plans at the facility.
§ 87211(a)(1)
§ 1569.695(a)(7)
29 Sept 2022
29 Sept 2022
Identified theft of a resident's funds by a staff member; administrator reported within the required time frame, terminated the staff member, and notified the authorities.
02 Dec 2022
02 Dec 2022
Found deficiencies during an unannounced review, including portable heaters without temperature controls, unsealed window air conditioners, a noisy HVAC unit, and delayed responses to resident call bells in several rooms. Observed overall cleanliness, adequate PPE and supplies, proper medication storage, and ongoing file audits.
02 Dec 2022
02 Dec 2022
Inspection identified deficiencies in resident room temperature control, call alert system response time, and HVAC functionality. Activities program and medication management were in compliance.
§ 87303
§
29 Sept 2022
29 Sept 2022
Identified deficiencies related to the theft of a resident's funds.
§ 87217
10 Sept 2022
10 Sept 2022
Found temperatures on the first and second floors stayed around 78-83 degrees after portable air conditioners and large hallway fans were used; hydration tables were available, residents appeared comfortable, and staff conducted wellness checks every two hours or as needed. No deficiencies were cited.
10 Sept 2022
10 Sept 2022
Confirmed concerns regarding high temperatures in the facility and found that measures had been taken to address the issue by providing portable air conditioners and fans. Residents were comfortable during the visit.
09 Sept 2022
09 Sept 2022
Identified temperatures outside the allowed 68-85 degree range, with upper-level areas measuring 87 to 97 degrees and lower-level readings at 84-85 degrees. A deficiency was cited.
09 Sept 2022
09 Sept 2022
Identified a temperature concern in the facility during a health and safety check.
§
15 Aug 2022
15 Aug 2022
Found no deficiencies after a health and safety check and tour conducted on 8/15/22. Observed clean common areas, locked roof access, tidy laundry and stairwells, well-maintained grounds, and residents reported comfortable temperatures with portable air conditioning units in use.
15 Aug 2022
15 Aug 2022
Conducted health and safety check, all areas observed to be free of hazards, no deficiencies cited during visit.
18 Jul 2022
18 Jul 2022
Identified concerns discussed at an informal conference included COVID-19 prevention, toxin storage, staffing, pest control, building and grounds maintenance, and the alert notification system. Found no deficiencies.
18 Jul 2022
18 Jul 2022
Confirmed deficiencies in areas including COVID-19 prevention, staff scheduling, pest control, and building maintenance were discussed during the informal conference.
15 Apr 2022
15 Apr 2022
Found that a resident experienced shortness of breath and a fall on 3-2-22, was transported to a hospital, admitted on 3-3-22, began hospice care on 3-14-22, and died on 3-19-22 due to an acute cerebrovascular stroke. Found that required reporting and emergency procedures were followed.
15 Apr 2022
15 Apr 2022
Identified safety hazards related to renovations, including an unlocked toxin storage room on the second floor and a sliding door left open to the roof, with an uneven roof surface posing a trip hazard. Also identified an expired first aid/CPR certificate for a staff member, and noted deficiencies.
14 Apr 2022
14 Apr 2022
Found bed bug allegation not supported; assessments and records indicated no bed bugs present at the site.
30 Mar 2022
30 Mar 2022
Found that the allegation that staff worked while symptomatic with COVID and were pressured to come in is supported by symptom logs and interviews. Records show repeated symptom reports on 1/16/22, 1/18/22, 1/19/22, 1/20/22, and 1/23/22, including a positive test on 1/16/22, with staff and a resident describing pressure to report to work despite illness.
§ 3205(c)(2)
15 Apr 2022
15 Apr 2022
Identified deficiencies in the facility including unlocked storage of toxins accessible to residents, open sliding door to the roof, and expired certification for one staff member.
§ 874119(c)(1)
§ 87303(a)
§ 87309(a)(1)
14 Apr 2022
14 Apr 2022
Investigated an allegation of bed bug infestation, and determined there was insufficient evidence to confirm the presence of bed bugs, noting the facility had taken measures to address potential pest issues.
30 Mar 2022
30 Mar 2022
Found that a resident's emergency signal system was not functioning, and activation produced no staff response or monitoring indication.
30 Mar 2022
30 Mar 2022
Identified that the personal rights allegation—that staff spoke to residents in a disrespectful manner—lacked corroboration. Determined staffing concerns on 1-11-22 and 3-12-22 due to insufficient coverage, based on schedules, logs, and interviews.
§ 87411(a)
30 Mar 2022
30 Mar 2022
Investigated four allegations about care and conditions; found no evidence to support Allegation 1 (questionable death), Allegation 2 (incontinence care), Allegation 3 (hospice care plans), or Allegation 4 (malodor).
30 Mar 2022
30 Mar 2022
Identified deficiencies in the emergency signal system during the visit. No response was recorded when system was activated.
§
25 Feb 2022
25 Feb 2022
Found miswired call buttons in a resident’s room, with the living room and bedroom buttons swapped; room converted to an office not reflected in the room layout sketch; and missing entries in hourly check logs for three residents on multiple dates, indicating residents did not receive the required care.
§ 87303
§ 87208(a)(7)
§ 87457
16 Mar 2022
16 Mar 2022
Investigated concerns about deliveries not being received, interviewed staff about delivery procedures, and verified that the issue was resolved with no deficiencies observed.
16 Mar 2022
16 Mar 2022
Confirmed no deficiencies during case management visit regarding delivery procedures.
25 Feb 2022
25 Feb 2022
Found that residents' personal rights to safe and healthful accommodations were not protected. Unsafe and unsanitary conditions were observed, including bed bugs, cigarette litter, pests, exposed wires, mold, trip hazards, damaged walls, and delays in pain medication; a repeat violation was noted and a civil penalty assessed.
25 Feb 2022
25 Feb 2022
Confirmed unsanitary conditions and safety hazards, including tripping hazards and exposed wires, along with delayed response to a resident's request for pain medication, resulting in issued civil penalties for repeat violations.
§ 1569.50(a)(3)
§ 87303(a)
24 Jan 2022
24 Jan 2022
Identified deficiencies in health and safety during a case management visit. Noted running water and electricity, with sufficient PPE, and seven days of perishable and two days of non-perishable foods available.
24 Jan 2022
24 Jan 2022
Identified deficiencies in health and safety practices during the visit.
§ 87309(a)
§ 87303(a)
16 Dec 2021
16 Dec 2021
Found that on 11/29/21 a resident exited the building in the morning, staff attempted to redirect, and the resident became combative, prompting 911 calls and ambulance transport to the hospital. Identified updates to the needs and service plan to address exit seeking, staff followed redirecting and reporting procedures, and the case was closed with no deficiencies.
16 Dec 2021
16 Dec 2021
Found no deficiencies during a pre-licensing visit; safety systems, medication management, food supplies, and resident areas were compliant, with an updated resident roster and recent repairs observed.
16 Dec 2021
16 Dec 2021
Found no deficiencies during visit to a 160-bed facility, everything in compliance. 56 residents present, COVID precautions in place, all areas observed to be maintained.
16 Dec 2021
16 Dec 2021
Found no deficiencies during the visit and determined that appropriate interventions were in place for a resident who exited the facility and required transportation to the hospital for evaluation.
19 Nov 2021
19 Nov 2021
Identified that one staff member’s first aid/CPR certification had expired in March 2021, and another staff member had no first aid/CPR certification on file since their hire date of August 18, 2021. Six staffing records were reviewed and an interview was conducted with the resident care coordinator.
19 Nov 2021
19 Nov 2021
Investigated bed bug allegations and identified evidence from pest control findings and photos showing a bed bug in one resident’s room and signs in another, with pest control involvement noted. Identified training deficiencies where two staff members did not complete required initial training after hire dates, based on interviews and records.
19 Nov 2021
19 Nov 2021
Confirmed bed bug infestation and insufficient staff training. Skin condition of resident was promptly addressed and isolated.
§ 1569.625(b)(1)
§ 80087(a)(1)
15 Oct 2021
15 Oct 2021
Identified multiple health and safety deficiencies, including nonfunctional air conditioning, detectors not working, ongoing repairs with exposed wiring and damaged areas, unsecured storage of paints and construction materials, an inaccessible second floor, and issues with medications and resident files.
§
§ 1569.695(f)(1)
§
§ 13260
15 Oct 2021
15 Oct 2021
Found multiple safety and maintenance concerns, including non-working carbon monoxide detectors, damaged ceilings and walls, exposed wiring, unlocked hazardous storage, inaccessible stair chair lifts, and oxygen use not clearly marked. Not approved for licensure pending completion of the required repairs and updates to resident and staff records.
15 Oct 2021
15 Oct 2021
Identified several areas requiring attention for safety and compliance during the inspection.
15 Oct 2021
15 Oct 2021
Identified multiple health and safety concerns during the visit.
§ 13260
§ 1569.695(f)(1)
§
§
27 Sept 2021
27 Sept 2021
Found no deficiencies; observed proper safety measures, secure medication storage, functioning alarms, adequate food supplies, and appropriate indoor temperature and hot water levels.
27 Sept 2021
27 Sept 2021
Confirmed no deficiencies found during the inspection conducted by a Licensing Program Analyst for health and safety compliance.
16 Sept 2021
16 Sept 2021
Identified a major roof leak causing damage to walls, floors, electrical systems, and ceilings on the second floor south corridor and in several rooms, with rooms 107 and 111 exposed to construction hazards. Observed building clean but not in good repair, census 58 with 4 hospice, medications stored securely, and incident and personnel records compliant; last training completed on 8/28/2021.
16 Sept 2021
16 Sept 2021
Found deficiencies in the facility's physical plant including a leak in the roof and unsafe construction practices. Residents were being relocated while repairs were being completed. Temperature and training logs were found to be in compliance.
§ 80087(a)(1)
§ 1569.625(b)(1)
31 Aug 2021
31 Aug 2021
Found that administration failed to notify CCL of a COVID-positive status and failed to report a COVID-positive resident to CCL after the resident tested positive at a hospital and completed isolation.
31 Aug 2021
31 Aug 2021
Found temperatures in common areas, dining room, hallways, and resident rooms within 68-85°F, maintained with portable cooling units, and logs showed no readings outside range. Noted COVID precautions, entry screening at a designated point, and PPE supplies sufficient for about 21 days, with plans for weekly testing of willing residents and unvaccinated staff; communal dining and activities continued; no deficiencies observed.
31 Aug 2021
31 Aug 2021
Substantiated allegation of failure to report COVID positive status of a resident.
§
16 Aug 2021
16 Aug 2021
Found that the allegation staff would not give juice at night was unfounded, and the allegation staff do not treat residents with respect was unfounded.
16 Aug 2021
16 Aug 2021
Found that central air conditioning was inoperable, yet temperatures in common areas, dining room, hallways, offices, and resident rooms were kept between 68°F and 85°F using portable cooling units; outside temperature was about 100°F. One resident’s room measured around 80°F, but the resident was comfortable; census was 60 with no reported symptoms or complaints, and no deficiencies were observed.
16 Aug 2021
16 Aug 2021
Confirmed staff provided juice during meal times and residents can access supplies in emergencies. Unsubstantiated disrespectful treatment allegations with staff appropriately trained to meet resident needs. No deficiencies cited per regulations.
04 Aug 2021
04 Aug 2021
Found no deficiencies; temperatures were within regulatory range and no complaints about heat were reported.
04 Aug 2021
04 Aug 2021
Confirmed that the temperature in the facility was within regulatory range, with no deficiencies observed.
21 Jul 2021
21 Jul 2021
Found indoor temperatures remained within the regulatory range after portable cooling units were used due to an inoperable air conditioning system. Found a possible infectious disease outbreak was reported the previous week and the county health department had been notified; no deficiencies observed or cited.
21 Jul 2021
21 Jul 2021
Confirmed temperature levels within regulatory range during health and safety visit.
§
§
16 Jul 2021
16 Jul 2021
Identified inoperable air conditioning during an unannounced visit, with 78°F measured in common areas, dining area, activity area, hallways, and offices. Notified the County Department of Public Health about a possible infectious disease outbreak; no deficiencies were found.
16 Jul 2021
16 Jul 2021
Inspected facility had temperature within regulatory range despite reports of air conditioning system issues. No deficiencies were found during the visit.
§ 87211(a)(2)
01 Jul 2021
01 Jul 2021
Found no deficiencies after the unannounced visit; a resident's medications were centrally stored, labeled, and kept separate from the house supply. Entered without issue; census stood at 60.
01 Jul 2021
01 Jul 2021
Observed medication stored correctly and facility found to be compliant with regulations during inspection.
23 Jun 2021
23 Jun 2021
Found that the record was created in error and that no legal/non-compliance visit occurred on 06/23/2021 at 11:30am.
23 Jun 2021
23 Jun 2021
Found no deficiencies; the home is licensed for 96 and currently serving 60, with medications securely stored and the environment clean and safe. Central air was not in working order, so individual units kept a temperature of 78°F; incident reports and four personnel files were compliant, and two resident needs and services plans were updated recently with trainings scheduled.
23 Jun 2021
23 Jun 2021
Found that the home’s bus was out of service for about six weeks and transportation was provided through dial-a-ride, ride-share options, taxis, and van service, with the home covering medical-appointment costs. Found that the allegations of staff harassing a resident, not updating emergency contact information, and not meeting transportation needs were unfounded.
23 Jun 2021
23 Jun 2021
Identified central air conditioning not working and needing replacement, with portable units in use in all rooms and common areas; building permits submitted and bids under review. Capacity was 160 with 60 residents present.
23 Jun 2021
23 Jun 2021
Created in error, no visit conducted for non-compliance on the reported date.
23 Jun 2021
23 Jun 2021
Confirmed that allegations of harassment, outdated emergency contact information, and transportation issues at the facility were unfounded.
16 Jun 2021
16 Jun 2021
Identified safety and compliance concerns after an unannounced visit, including Tylenol not properly labeled for a resident, medication storage accessible to residents, and a non-operational central HVAC prompting use of portable air units; several required administrative documents were noted as needing submission by a deadline. Civil penalties could be assessed if violations are not corrected.
16 Jun 2021
16 Jun 2021
Identified deficiencies in safety and medication storage during recent inspection. Staff were cooperative during assessment of facility conditions.
30 Apr 2021
30 Apr 2021
Identified that a resident’s prescribed triplicate pain medication was not administered for three days after running out, and that a scheduled walk-in clinic visit did not yield timely physician assessment, delaying medical care.
30 Apr 2021
30 Apr 2021
Confirmed allegations of improper medication administration and failure to arrange timely medical care for residents.
26 Apr 2021
26 Apr 2021
Confirmed a change of ownership application and COMP II steps were completed after a CAB telephone verification, with identity verified for the applicant and administrator and confirmation of understanding of Title 22. Capacity was 96 with 61 in census.
26 Apr 2021
26 Apr 2021
Confirmed successful completion of COMP II via telephone call with CAB, with understanding of Title 22 requirements.
02 Nov 2020
02 Nov 2020
Determined that the allegation that a resident verbally abused others and created fear among residents and staff was substantiated. Residents and staff reported feeling afraid, and staff noted staffing was adequate with ongoing health care coordination.
02 Nov 2020
02 Nov 2020
Confirmed inappropriate behaviors and verbal abuse towards residents and employees, leading to a finding that the allegation was valid.
21 Sept 2020
21 Sept 2020
Identified an allegation about the change of management company and CHOW ownership transfer; discussions covered ownership change procedures, with a request for a lease-back agreement and CHOW notices to residents by close of business September 23, 2020.
21 Sept 2020
21 Sept 2020
Confirmed change of ownership procedures were discussed with all parties during the conference call. An exit interview was conducted with the CEO.
§ 87564(e)
11 Sept 2020
11 Sept 2020
Found wandering-away allegation unfounded. Found that the allegations that residents' needs were not being met, cleanliness was not maintained, and the home was in disrepair were unsubstantiated.
11 Sept 2020
11 Sept 2020
Determined that the allegation of a resident wandering away was unfounded. Other allegations regarding unmet resident needs, cleanliness, and facility disrepair were unsubstantiated.
15 Apr 2020
15 Apr 2020
Investigated an incident involving a resident possibly pushing a chair into another resident's wheelchair; no evidence found to confirm intentional harm or risk posed by the resident.
13 Apr 2020
13 Apr 2020
Found no evidence to support allegations of resident taking items or physical altercations, and no deficiencies were cited as a result.
§ 87465(a)(5)
19 Feb 2020
19 Feb 2020
No deficiencies cited during the visit; resident receiving wound treatment at another facility due to increasing care needs.
22 Jan 2020
22 Jan 2020
Reviewed incident report and conducted case management visit, reviewed resident's documentation, no deficiencies noted during visit.
§ 7468.1(2)(3)
02 Dec 2019
02 Dec 2019
Conducted an unannounced visit, identified deficiencies related to staff files and medication room compliance.
