I toured this facility and left with mixed impressions. It's very clean with spacious, airy common areas, large dining and activity spaces, pleasant patios and grounds, and generally tasty food and engaging activities. Many staff were friendly, caring and competent - helpful and attentive at times - but service was inconsistent: I saw attentive nurses and managers yet also instances of admin inattentiveness, slow responses, and night staffing shortages. Some areas felt outdated or basic (old beds, dim long hallways, occasional odors), shared rooms were possible, and pricing/financial details were unclear; it's also far from my home. If cleanliness, activities and warm staff matter most, it's worth serious consideration, but it wasn't the right fit for me.
Abbey Road Villa sits right in California, a senior living community licensed for 78 residents, and folks there find a warm, cozy atmosphere with staff who try hard to pay attention to each person. Meals come served daily, with kosher and vegetarian options if needed, and residents can eat together in the dining room, which sort of helps cut down on cooking chores, and the kitchen uses fresh ingredients with snacks and a rotating menu. The building's newer, used to be called Caroline's Chateau, and now has both independent living and assisted living options, plus a separate secured memory care wing for residents with Alzheimer's or those who have trouble with wandering or big behaviors, and anyone at least 60 years old can call it home.
People live in shared or private rooms, some with wheelchair accessible showers or on the ground floor, and the whole property has indoor and outdoor common spaces, which folks use for group activities, relaxing, or just sitting with others. Life here has a regular stream of activities, like arts and crafts, walks, bingo, music nights, movie nights, and more serious group things like educational programs or book clubs, along with trips out thanks to regular and complimentary transportation, since the place isn't far from a bus line and has parking for those with cars. People who like something more spiritual can join devotional and religious services, both onsite and offsite.
For those who need help, Abbey Road Villa has round-the-clock awake staff plus nurses, a doctor on call, and visiting therapists-speech, occupational, physical-as well as visiting dentists and podiatrists. There's help with daily things, like bathing, grooming, dressing, medication management, reminders, or even help transferring from bed to chair, whether a person needs only standby help, one- or two-person transfers, or the full mechanical lift. The staff can also assist residents who aren't able to walk on their own, and they take care with blood sugar checks and diabetic needs, including insulin if ordered by a doctor. Staff can handle incontinence, reminding people to use the restroom and help with care, and for people at high risk of wandering or acting out, bracelets and safety measures help keep them from getting lost.
Abbey Road Villa supports aging in place, meaning as a person's needs change, the level of care can increase, so most folks don't have to move when they need more help. There's hospice care, respite care for short stays, home care services with trained aides, and nursing home support if needed. The villa also has an on-site beautician and barber, a pharmacy, housekeeping ready for emergencies, and a wellness room and fitness area for exercises like chair yoga and balance classes. Outdoor smoking's allowed in set areas. The community is licensed by the State of California (License #197608349) with experienced staff onsite at all times and technology in the memory care wing that helps keep residents safe. For payment and floor plans, options change, so it's good to check what's available. Abbey Road Villa works to create a flexible, social community where people find structure, safety, and the help they need as they grow older, all with support for both independence and care.
People often ask...
Abbey Road Villa offers competitive pricing, with rates starting at a cost of $5,795 per month.
Abbey Road Villa offers independent living and assisted living.
There are 13 photos of Abbey Road Villa on Mirador.
The full address for this community is 14132 Hubbard St, Sylmar, CA, 91342.
Yes, Abbey Road Villa offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
54
Inspections
2
Type A Citations
2
Type B Citations
5
Years of reports
13 May 2025
13 May 2025
Investigated and reviewed records; found that the resident was admitted and hospitalized multiple times, with some refusals of on-site medical visits, and care coordinated with the hospital and primary care physician. Interviews with staff indicated no observed pressure injuries or signs of neglect related to staff care.
06 Apr 2025
06 Apr 2025
Determined that the allegation that a resident sustained multiple fractures while in care due to staff neglect is unsubstantiated.
11 Oct 2024
11 Oct 2024
Investigated the allegation that staff did not dispense medications as prescribed; findings showed the resident did not receive morning meds on the day of hospitalization in August, and interviews indicated this was due to hospitalization rather than ongoing practice.
18 Mar 2025
18 Mar 2025
Found staff were present and intervened during the incident, and the claim that staff failed to prevent a resident from slapping another or to assist the other resident wasn't supported.
28 Jan 2025
28 Jan 2025
Found no evidence that staff financially exploited a resident by continuing to receive that resident's Social Security payments after departure; direct deposits were stopped, all payments were returned to SSA (most recently on 11/06/2024), and the allegation deemed unsubstantiated.
16 Jan 2025
16 Jan 2025
Found UNSUBSTANTIATED for the allegations that staff failed to assist with medications, neglected daily care, did not arrange incidental medical care, or failed to meet dietary needs. Interviews and records showed staff generally provided appropriate medication assistance, ADL support, help with medical appointments, and diet accommodations, with most residents confirming this.
15 Nov 2024
15 Nov 2024
Investigated a complaint that a resident was sexually assaulted by a male staff member. Interviews showed the resident declined to discuss the matter further, the staff member was reassigned to assist others, and the matter was not pursued further at this time.
13 Aug 2024
13 Aug 2024
Found no immediate health or safety hazards at the site; safety systems were functioning, PPE stock was adequate, kitchens and bathrooms were clean and properly equipped, medications were secured, and resident and staff records were up to date.
13 Aug 2024
13 Aug 2024
Confirmed that the facility met health and safety requirements, including proper signage, PPE availability, cleanliness, functional equipment, and updated resident and staff records.
28 May 2024
28 May 2024
Found that five specific concerns—medication administration, eyeglasses, wheelchair, oxygen, and dignity—were unsubstantiated.
28 May 2024
28 May 2024
Confirmed allegations regarding medication and provision of eyeglasses were unsubstantiated, as documented administration and resident interviews did not support the claims.
16 Apr 2024
16 Apr 2024
Found that the allegation that staff failed to provide a resident's records to the resident's authorized representative on 03/12/24 was not supported by information gathered, since the administrator denied receiving the fax and the representative arrived to obtain copies only on 04/12/24.
16 Apr 2024
16 Apr 2024
Investigated an allegation regarding delayed document provision to a resident's authorized representative, which was ultimately deemed unsubstantiated.
§ 87468.2(a)(19)
04 Jan 2024
04 Jan 2024
Found that the resident’s stay is funded through a county program that provides a $168 monthly personal allowance, with cash disbursements made by the administrator. Found that the allegation that the resident should be receiving $300 per month and would have about $600 at month end but only $180 remained was not supported by the records, and that the resident makes multiple cash withdrawals from the personal allowance.
04 Jan 2024
04 Jan 2024
Investigated the allegation that a resident should have a higher account balance but found it unsubstantiated, confirming the resident made periodic cash withdrawals that explained the remaining balance.
02 Nov 2023
02 Nov 2023
Found seven residents did not see hair on fresh towels and towels were changed daily. Found seven residents reported no discrimination by staff and that call bells were answered promptly, with incontinent residents changed regularly and on time.
02 Nov 2023
02 Nov 2023
Investigated allegations of unsanitary towels, racial discrimination, and leaving a resident in a soiled diaper; determined claims were unsubstantiated based on resident and staff interviews, and record reviews.
27 Sept 2023
27 Sept 2023
Found no evidence that diapers were left on the floor; dirty diapers were brought to the outside garbage bin after changes. Found that eight of eleven residents said staff responded to call bells within a reasonable time (not more than 15 minutes), while three residents did not call for help.
27 Sept 2023
27 Sept 2023
Investigated staff conduct and call response times, no evidence found to support allegations. Residents and staff stated diapers disposed of properly and calls answered promptly.
05 Sept 2023
05 Sept 2023
Found no immediate health and safety hazards at the site; PPE stocked, COVID-19 safety signage and hand hygiene stations were present, alarms and sprinklers were tested, and resident and staff records were complete.
05 Sept 2023
05 Sept 2023
Confirmed compliance with health and safety regulations during the visit.
03 Aug 2023
03 Aug 2023
Found that staff coordinated with the resident’s social worker to arrange timely non-emergency medical care, with a recent regular doctor visit and a scheduled specialist appointment. Observed that the resident slept during the day, ate breakfast in the dining room, and had allergy-based dietary restrictions clearly posted to ensure safe meals.
03 Aug 2023
03 Aug 2023
Reviewed allegations of staff not seeking timely medical attention for a resident and not meeting a resident's needs, both were deemed unsubstantiated.
15 Jun 2023
15 Jun 2023
Found no evidence to support the allegation that the administrator allows residents to smoke by the front door; observation showed the designated smoking area is about 14 feet 10 inches from the front door and posted with reminders to keep the doors closed, and staff and residents reported warnings to stay away from the door.
15 Jun 2023
15 Jun 2023
Investigated complaint of smoking near front door, found allegation unsubstantiated.
01 Jun 2023
01 Jun 2023
Found no evidence of a cockroach infestation; seven residents interviewed reported no cockroaches in their rooms or elsewhere. Found that residents described meals as nutritious and liked the food, with lunch observed matching the monthly menu.
01 Jun 2023
01 Jun 2023
Investigated allegations of pests and food at the facility were found to be unsubstantiated.
23 May 2023
23 May 2023
Found no evidence to support the allegation that staff switched the resident's Social Security income without permission; the resident had no SSI or share-of-cost at the facility, and payments were from a county housing program. Found that the resident received regular medical care, including visits to a primary care physician and specialists, with a gastrointestinal referral currently being processed.
23 May 2023
23 May 2023
Reviewed allegations of staff mishandling a resident's personal funds and medical needs; found no evidence of mishandling as payments were made by a county agency and medical appointments were maintained regularly.
12 Jan 2023
12 Jan 2023
Found comprehensive infection-control measures in place, including vaccination requirements for new hires and admissions, ongoing weekly COVID testing, and designated rooms for positive cases; observed ample PPE, hand-sanitizing stations, masks, clean common areas and kitchen, secure medication storage, properly furnished bedrooms with accessible bathrooms, and up-to-date resident and staff records and training.
12 Jan 2023
12 Jan 2023
Inspection found facility to be in compliance with infection control protocols, with proper COVID prevention measures in place and sufficient supplies stocked.
05 Oct 2022
05 Oct 2022
Found that staff did not follow the site's fall protocol during an unwitnessed fall on 09/30/20. Issued a citation and discussed appeal rights.
05 Oct 2022
05 Oct 2022
Confirmed deficiency in fall protocol following unwitnessed fall incident.
§
26 Aug 2022
26 Aug 2022
Found that a resident sustained a fracture from a fall at the residence and staff promptly assessed and transported the resident to the hospital; records showed only one fall during the stay and that fall-prevention protocols were followed. Found that pre-admission appraisal information and functional assessments were documented, and an ANS was prepared for readmission, though one ANS form and some family signatures were not obtained.
26 Aug 2022
26 Aug 2022
Investigated allegations of falls and fractures at a facility were deemed unsubstantiated.
12 Aug 2022
12 Aug 2022
Found that the air conditioning failed on 08/10/2022 and was repaired by 08/12/2022 after parts delay; residents were offered relocation. Interior temperatures remained within regulatory limits, and no citations were issued.
12 Aug 2022
12 Aug 2022
Confirmed no health and safety concerns after addressing air conditioning issues. Residents reported satisfactory room temperatures during the visit.
06 Jun 2022
06 Jun 2022
Investigated the allegation that one resident forced another to take nude photos on 4/23/22; both residents denied any forcing and left together, with law enforcement and adult protective services notified. Found the information gathered does not support the allegation at this time.
06 Jun 2022
06 Jun 2022
Investigated allegation of resident forcing another resident to take nude photos, but both residents denied the incident occurred. No health or safety issues found during the visit.
12 May 2022
12 May 2022
Determined the allegation that a resident was mistreated while in care to be unsubstantiated. Interviews indicated the resident denied mistreatment and other residents reported they were comfortable.
12 May 2022
12 May 2022
Allegation of resident mistreatment was investigated and found to be unsubstantiated based on interviews with residents and the individual involved.
05 Apr 2022
05 Apr 2022
Investigated a claim that residents used the back emergency exit to leave and smoke without signing in or out. Found that the exit alarm did not deter this, creating an unsafe condition.
02 Jul 2021
02 Jul 2021
Found that the emergency auditory alarm was functioning and not disabled; it includes a motion sensor and is part of a redundant security system monitored by CCTV. Explained that batteries frequently ran out due to constant use by residents who smoke in the back alley.
05 Apr 2022
05 Apr 2022
Confirmed the allegation regarding residents exiting the facility through an unauthorized door meant for emergency use, potentially compromising safety.
§ 87705(k)(6)
22 Dec 2021
22 Dec 2021
Investigated the allegation that staff did not wear masks; observed staff wearing masks while on duty, and six residents confirmed this.
22 Dec 2021
22 Dec 2021
Investigated complaint about staff not wearing masks and found it unsubstantiated based on staff and resident interviews and observations. Conducted exit interview.
06 Dec 2021
06 Dec 2021
Found that on 11/28/2021, an incident occurred between two residents and a special incident report was not submitted to Licensing. The administrator could not explain why the special incident report was sent to Licensing, raising concerns about reporting and a potential health and safety risk to residents.
§
06 Dec 2021
06 Dec 2021
Investigated the allegation that a resident attacked another resident while in care. Interviews and records indicated prior verbal tensions and an incident where one resident chased another, causing a head injury, the other resident declined to be interviewed, and no evidence of an attack was found.
06 Dec 2021
06 Dec 2021
Investigated the allegation that one resident attacked another and found it unsubstantiated, as the alleged victim reported no attack occurred and the other resident declined to be interviewed.
06 Aug 2021
06 Aug 2021
Found entry controlled by a gated main entrance with screening, and PPE and hand sanitizer available.
Found no immediate health or safety hazards on the premises; life-safety systems (exit alarms, smoke/CO detectors) were functioning, fire extinguishers charged, and bedrooms, bathrooms, kitchen, and common areas were clean and properly equipped.
06 Aug 2021
06 Aug 2021
Confirmed no immediate health and safety hazards during the visit.
02 Jul 2021
02 Jul 2021
Confirmed that the emergency alarm system is functional and part of a redundant security system with CCTV monitoring.
16 Oct 2020
16 Oct 2020
Found that the diaper-change delay was due to staff being busy, with one resident requiring two-person assist and changes performed on a schedule. Found that meals were nutritious and varied; there was no eviction threat—staff explained a potential transfer to a higher level of care if needed—and there was no smoking or odor observed inside the premises.
16 Oct 2020
16 Oct 2020
Investigated allegations of neglect, poor food quality, eviction threats, and smoking, and found all claims unsubstantiated after interviews and record reviews.
