Mirador estimate
    $3,145/month

    Brookdale Gardens of Tarzana

    18700 Burbank Blvd, Tarzana, CA, 91356
    4.2 · 71 reviews
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Mostly positive with staffing concerns

    I moved my mom in and overall I'm pleased: staff are warm and attentive, residents seem happy, activities and dining are excellent, and the bright, clean rooms and smooth move-in gave us real peace of mind. That said, there have been staffing inconsistencies, occasional rude/unprofessional caregivers, some medication/safety lapses, and management hasn't always resolved complaints. It's on the pricier side and not ideal for advanced memory care, but for everyday assisted/independent living it's a very good, well-run community.

    Pricing

    $3,145+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.24 · 71 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      4.3
    • Amenities

      4.1
    • Value

      3.2

    Location

    Map showing location of Brookdale Gardens of Tarzana

    About Brookdale Gardens of Tarzana

    Brookdale Gardens of Tarzana offers a lot for seniors who want support and community, since the place has trained staff on site all the time for emergencies, and the caregivers help with bathing, dressing, and medications if needed, plus the nurses and helpers do housekeeping and laundry too, so folks don't have to worry about chores; the apartments come in several cozy floor plans, and they get plenty of sunlight and have storage, and residents are allowed to decorate their suites with their own things to feel more at home. There's a big dining room with chandeliers and lots of comfortable tables, and meals are restaurant-style with a professional chef who makes food for special diets like vegan, low or no sugar, low or no salt, organic options, or dishes from around the world, and there's room service, guest meals, and a private dining room for special occasions. The grounds are landscaped with quiet walking paths, and there are both outdoor and indoor areas, including a garden, a fireside living room, a porch, and a courtyard, where people can gather or visit with friends or family. Activities are part of daily life here because there are planned events, crafts, games, movies in a theater with plush recliners and a popcorn machine, a piano for music, arts and crafts, a game room, a library, and ongoing educational activities, all meant to keep people active and social, and there's a fitness center with equipment for gentle exercise to help people stay moving. Social life means a lot in a place like this, so the community arranges get-togethers, religious and devotional services for different faiths with chaplain and rabbi visits, and there are both onsite and offsite services. People who like to look their best can use the on-site salon for hair and nails, or the barber shop, and there's a computer room, TV lounge, and plenty of space to sit, chat, or join in. Transportation is available, either as scheduled rides or property busline access, so grocery shopping and errands can be handled; there's parking for residents who drive, and transportation costs depend on the service, but some are complimentary. The facility offers hospice and respite care for people who need short-term help, and assisted living, independent living, memory care, nursing care, continuing care, and even at-home care, so residents can usually stay in the same place as their needs change. Pets are welcome, and the atmosphere is friendly and supportive, with a strong sense of kindness among both staff and residents, and the place regularly scores well in reviews, including a community score of 9.5 and recent feedback pointing to a helpful and welcoming environment. Housekeeping, meals, care, and safety measures come together with a focus on helping everyone keep their independence and feel respected while meeting changing needs day to day.

    About Brookdale

    We are all aging; some of us never stop living. So when the time comes to determine how you or your loved one will spend their later years in life, you'll have questions… Will I be heard? Will I be forgotten? How can I stay active? Will I be able to still grow as a person? Will my children still look up to me? Or down at me? How can I just be her daughter again? How can I continue to contribute to something meaningful? What do I do now? What do we do next? What do I do…to keep on living my life? Brookdale's senior living solutions will help answer those questions for those who may be in need of an assisted living facility or some other level of senior living care. That's why the people of Brookdale offer new answers to the age-old question of aging. Framing everything we do inside your vision for all the places you'd still like your life to go. As an individual. A couple. A family. Being a trusted partner in bringing all those places you seek in life- to life. By listening to your needs. Understanding the life you want for yourself or your loved one. Then customizing a solution that puts life, close within reach. At Brookdale, you can expect us to be a trusted partner by listening and understanding your needs, discussing potential solutions and options, mutually determining the right thing to do and working with you to take action together. Then we customize a solution that puts the life you want within reach. It is our job to provide solutions for the unmet needs of those who seek senior living solutions. We do this with over 675+ retirement communities with the ability to serve approximately 60,000 residents in 41 states (as of August 30, 2021), and with a wide range of innovative programs and services. Brookdale associates' passion, courage and true sense of partnership make Brookdale what it is. More than a company, it is a calling.

    People often ask...

    State of California Inspection Reports

    67

    Inspections

    3

    Type A Citations

    1

    Type B Citations

    6

    Years of reports

    03 Jul 2025
    Found no immediate health or safety risks and compliance with applicable regulations at the site.
    29 Jan 2025
    Investigated two abuse allegations: one that a staff member handled a resident roughly, and another that a staff member performed inappropriately while caring for a different resident. Found that the staff members were suspended for safety, one staff was not on duty during the alleged times, a relocation occurred for a resident, and no immediate health or safety concerns were observed, with follow-up planned.
    19 Jun 2024
    Found no immediate health or safety risks and noted overall compliance with regulations. Observed clean, well-maintained private and shared living spaces, secure exits, properly functioning fire safety equipment, and adequate food storage.
    19 Jun 2024
    Confirmed compliance with regulations during annual unannounced inspection. No health or safety risks observed.
    29 Jan 2024
    Found the allegation that a resident sustained unexplained injuries—fractures and bruising—due to neglect and/or improper care and supervision.
    29 Jan 2024
    Confirmed neglect and inadequate care led to resident sustaining multiple fractures.
    • § 87464(d)
    13 Dec 2023
    Investigated allegations that a staff member pushed a resident in a wheelchair; found the staff member suspended and internal and police investigations ongoing, with no injuries reported and no immediate hazards observed.
    13 Dec 2023
    Investigated a report of a staff member handling a resident roughly. Reviewed video footage and records; no immediate health and safety hazards found.
    06 Jul 2023
    Found the annual visit completed with no deficiencies noted; interviews with staff and residents were conducted.
    06 Jul 2023
    Conducted interviews with staff and residents, no deficiencies noted during the visit.
    05 Jul 2023
    Found no immediate health and safety hazards and observed adequate food storage, secured toxins and medications, functioning safety equipment, and clean common areas. Also reviewed a sample of resident and staff files.
    05 Jul 2023
    Inspection identified cleanliness, safety, and compliance with regulations in facility, including adequate food supply and functional amenities for residents.
    • § 9058
    10 Jun 2022
    Found an unannounced annual check conducted in a two-floor home with living, dining, and activity spaces; COVID-19 signs were posted, entry screening with temperature checks, symptom monitoring, and PPE supplies were available. Noted private bedrooms with private bathrooms, hot water within a safe range, clean kitchen and dining areas with tables about six feet apart, furnished outdoor spaces; all residents were reported as fully vaccinated with boosters, and meals were served in a single seating due to low census with distancing maintained.
    10 Jun 2022
    Inspection found facility to be compliant with COVID-19 safety measures, including screening protocols, PPE availability, and social distancing practices.
    21 May 2022
    Determined insufficient information to support the allegation that staff failed to obtain medical treatment for a resident or that PPE was mishandled, or that residents' needs were not met. Records showed regular monitoring, prior medical communications, adequate PPE supplies, and residents reporting that their care needs were met.
    21 May 2022
    Confirmed no evidence of staff neglecting resident's medical needs, using personal hygiene products on other residents, not meeting residents' needs, or failing to follow universal precautions.
    17 May 2022
    Investigated the allegation that food served caused an E. coli infection in a resident; found insufficient information to support the allegation. No E. coli cases were reported since 2019, and kitchen staff were trained in food safety and food preparation was well supervised.
    17 May 2022
    Determined that the allegation of improper food preparation resulting in E. Coli was unsubstantiated after reviewing records, observing kitchen practices, and interviewing staff. No cases of E. Coli reported since August 2019, and food handling procedures were confirmed to be safe and supervised.
    16 Apr 2022
    Investigated the allegation that staff failed to meet the resident's hygiene needs by leaving them in a soiled diaper; records showed the resident could self-care and often refused assistance, while staff regularly checked on them and offered help. Investigated the allegation that neglect caused an infection requiring hospitalization; records indicated no signs of neglect in the weeks before admission and staff reported health changes to family.
    16 Apr 2022
    Investigated allegations of poor hygiene and neglect leading to infection; determined insufficient evidence to support claims, as ample care was provided and resident often refused assistance.
    • § 87464(d)
    18 Mar 2022
    Found that waste baskets in resident rooms were emptied regularly, there were ongoing activities per the activity calendar, and staff responded to call buttons within a few minutes. Found that most residents felt staffing was adequate and could not identify ongoing staffing shortages.
    18 Mar 2022
    Investigated allegations regarding waste baskets not being emptied, lack of activities, delayed response to assistance calls, and staff shortages. Found these claims unsubstantiated as evidence showed regular trash collection, adequate activities, timely response to calls, and sufficient staffing.
    03 Feb 2022
    Investigated the allegation that residents' belongings were being stolen; seven residents interviewed reported no missing items. Investigated the allegations of unsafe food preparation and inadequate meals; observed protective gear and proper handling, meals served according to dietary prescriptions and the monthly menu, and found no evidence to support these allegations.
    03 Feb 2022
    Investigated allegations of stolen belongings, unsafe food preparation, and inadequate food services, finding no evidence to support claims of staff theft, improper food handling, or failure to provide prescribed diets.
    31 Jan 2022
    Found the allegation that staff yelled at a resident to be unsubstantiated after interviews and record review, with residents and staff reporting they were treated well.
    31 Jan 2022
    Interviews and records reviewed did not support the allegation that staff yelled at a resident during a verbal exchange, leading to the allegation being unsubstantiated at this time.
    11 Jan 2022
    Found the allegation that staff did not provide a resident a reasonable level of personal privacy in accommodations to be unfounded. The complainant stated they would like to retract this complaint.
    11 Jan 2022
    Confirmed unfounded allegation of lack of personal privacy for a resident. Exit interview conducted with no deficiencies cited.
    04 Nov 2021
    Found no evidence that staff failed to meet residents' needs; interviews with residents and staff indicated timely care and adequate staffing, with residents expressing satisfaction.
    04 Nov 2021
    Investigated the allegation that staff stole from residents; interviews with residents and file reviews showed no items missing and any misplaced belongings were recovered, therefore the allegation is not supported.
    04 Nov 2021
    Determined that staff adequately met residents' needs and no staffing issues were present, with sufficient communication among staff to ensure timely assistance.
    10 Sept 2021
    Found, after interviews with the resident and staff, that a miscommunication occurred between staff and the resident leading to the feeling of not being assisted in a timely manner; the resident said staff were helpful and that dignity, respect, and needs were met. The four specific allegations—failure to treat the resident with dignity and respect, failure to assist in a timely manner, providing an uncomfortable environment, and failure to meet the resident's needs—were unsubstantiated.
    10 Sept 2021
    Found that activities were planned and ongoing for residents, including a musician performing during the visit. Found there was insufficient information to determine whether a resident's personal property was safeguarded, since the missing umbrella was not documented in the personal property log.
    10 Sept 2021
    Interviews conducted by the licensing program analyst revealed that the allegations of mistreatment and neglect towards a resident were unfounded due to miscommunication, as the resident confirmed they were assisted in a timely manner and felt well-supported by the staff.
    27 Aug 2021
    Investigated allegation that meals were not nutritionally balanced; observed lunch being prepared and reviewed the menu, noting variety and quality. Found unsubstantiated that meals were not nutritionally balanced.
    27 Aug 2021
    Found allegation of not providing nutritionally balanced meals to residents during previous visit and today's visit were both unsubstantiated. Quality of food served and variety of options observed during inspection.
    20 Aug 2021
    Found that the food quality was good and portions were adequate, with residents reporting satisfaction with meals. Found no issues with how reception staff treated residents and that caregivers provided timely assistance; a second-floor entry hall light that had been out was fixed.
    20 Aug 2021
    Confirmed staff provided good quality food service and treated residents with dignity, but observed repair needed on second floor.
    13 Aug 2021
    Investigated the allegation that a resident had multiple stage-one pressure injuries and moved for mobility reasons. Records and interviews indicated the move occurred on 5/20/21 to access a roll-in shower, the wounds were stage 1 and being cared for by home-health services, and the resident reported satisfactory care.
    13 Aug 2021
    Investigated allegation of multiple pressure injuries on a resident; determined wounds were stage one and being properly managed by home health services.
    23 Jun 2021
    Found no deficiencies after an unannounced annual visit, with handwashing and six-foot distancing signs, residents wearing masks, and hand sanitizer stations throughout. Observed hard-wired smoke alarms and carbon monoxide detectors in operation, and resident bedrooms and common areas appropriately furnished.
    19 Jun 2021
    Investigated three specific allegations: staff did not safeguard residents' property; staff were not providing residents with food of good quality; and nutritious meals were not being provided. Found no admission property/valuables list, and one resident could not prove missing items; nine residents reported that food quality was acceptable and kitchen staff can customize meals, while menus and a dietician audit show ongoing nutrition options; based on information gathered, there is not enough evidence to support these concerns at this time.
    23 Jun 2021
    Conducted annual visit, found no deficiencies, observed residents following COVID-19 safety protocols.
    19 Jun 2021
    Investigated allegations of staff failing to safeguard residents' property, confirmed no evidence of valuables listed or missing items. Reviewed food quality and nutrition concerns; found majority of interviewed residents satisfied with meal quality, though some desired healthier options.
    18 Jun 2021
    Identified strong infection control measures at the site, including vaccination coverage, weekly testing for unvaccinated staff, PPE, isolation for positive cases, and regular cleaning; no active COVID-19 cases were present during the Required Annual visit.
    18 Jun 2021
    Confirmed no deficiencies during the inspection visit.
    25 May 2021
    Investigated the allegation that a resident sustained multiple pressure injuries while in care. Found that the resident was hospitalized elsewhere for their injuries and was admitted to this location from the hospital on 5/21/21, after being at another facility during hospitalization, so the allegation was unfounded.
    25 May 2021
    Investigated an allegation that a resident sustained multiple pressure injuries while in care; determined the allegation was unfounded as the injuries occurred at a different location prior to their admission.
    14 Apr 2021
    Investigated the allegation that the food quality did not meet residents' needs; found it unsubstantiated.
    14 Apr 2021
    Found no issues with the quality of food served at the facility based on observation and interviews with residents and staff.
    13 Apr 2021
    Investigated the allegation that a staff member hit a resident in January or February during a telephonic case management visit, with interviews conducted of the resident, the resident's family, and the physician, and with law enforcement contacted. A follow-up was scheduled to obtain additional information.
    13 Apr 2021
    Investigated a report of a resident being hit by staff, with interviews conducted with the resident, family, and physician. Follow-up actions planned for more information.
    06 Apr 2021
    Found that the allegation that the air conditioner was too loud and disturbed residents did not hold up; interviews indicated residents heard noises but the unit was not faulty.
    06 Apr 2021
    Investigated the complaint of a noisy air conditioner disturbing residents; noise issue resolved by adding padding around the unit.
    17 Mar 2021
    Investigated the allegation that a resident's records were not produced to the responsible party. Found that the resident had died, that a records request was received from the law office, and that the person listed as responsible did not match the person on file.
    17 Mar 2021
    Investigated the allegation that resident's records were not produced as requested. After interviews and document review, the claim was determined to be unsubstantiated.
    19 Feb 2021
    Found that the trash disposal allegation was not supported by observations, with bags tied closed, daily trash pickup, and no trash observed from the site on nearby properties.
    19 Feb 2021
    Investigated alleged improper trash disposal in the neighborhood but found no evidence to support the claim.
    • § 87303(a)
    03 Aug 2020
    Interviews conducted with residents and staff did not substantiate allegations of staff mistreatment, poor food quality, lack of privacy, or medication confiscation.
    10 Jun 2020
    Investigated allegations related to a lack of a comfortable environment due to a dog barking and insufficient activities, ultimately finding both claims unsubstantiated.
    21 May 2020
    Confirmed no evidence of staff threatening or harassing residents based on allegations made during the complaint visit.
    13 Mar 2020
    Reviewed a complaint regarding a chirping smoke alarm and found the facility's alarms were operational and not the source of the sound; the issue was traced to an elevator that required maintenance.
    06 Mar 2020
    Identified deficiencies during the visit included soiled carpets in multiple rooms, a missing blind slat, medication accessibility issues, and a chirping smoke detector.
    30 Jan 2020
    Confirmed that the facility had residents with prohibited health conditions and also had insufficient staff to meet residents' needs.
    15 Jan 2020
    Determined inappropriate comments made by staff to a resident, resulting in verbal abuse. Physical abuse allegation unsubstantiated.
    16 Oct 2019
    Confirmed neglect led to a resident developing multiple pressure injuries.
    12 Oct 2019
    Identified incomplete and inaccurate medication records as a potential health and safety risk to residents.

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