Atria Grand Oaks sits across from The Lakes at Thousand Oaks and near Los Robles Regional Medical Center, so residents have quick access to restaurants, shopping, medical care, and places of worship, and the Civic Arts Plaza is nearby too, making outings pretty easy without much trouble. This community has independent living, assisted living, nursing home, and memory care services, all on a single campus, so people don't have to worry about moving again if care needs change and there's an emphasis on supporting folks at every stage of aging with tailored plans made after real conversations. Apartments come in studios, suites, one- and two-bedroom options, along with some semi-private or private nursing home rooms, and square footage generally ranges from about 460 to 572 square feet with kitchens or kitchenettes, wall-to-wall carpeting, and patios or balconies in select units, plus folks get weekly housekeeping, linen service, and home maintenance, so there's barely any chores left to worry about. Residents can bring pets and join in all sorts of programs-social, recreational, arts and crafts, health and wellness, and educational events happen every week, and the Engage Life events and Social Series include outdoor activities, casino parties, yoga, book swaps, and author talks, with daily opportunities for learning, socializing, and fun. The grounds have several modern features, like a heated swimming pool, a fitness center, massage therapy, walking paths, a putting green for golfers to practice, lush landscaping, gardens, and a computer room, plus a full-service salon and spa for those who like to take care of themselves or have someone else do it. For meals, folks get three chef-prepared meals each day in a restaurant and café with table service and a private dining room available, and there's also a bistro, a cocktail lounge, an outdoor grill, and food is adjusted for dietary needs, so people don't have to give up what they like or worry about their health while eating. For getting around, scheduled transportation takes care of appointments and errands, and guest parking is on site for visiting friends and family.
People who need more help can get assistance with things like dressing, bathing, laundry, walking, wheelchair support, medication, and even wound and podiatry care, all provided by trained staff, and if someone needs nursing or occupational therapy, those services are there too. Memory care at Atria Grand Oaks runs through the Life Guidance® program, with over 200 events and programs each month, and there's special attention for folks with Alzheimer's or dementia, including individualized care plans, safety and design features, and staff trained for memory conditions. Everybody gets safety and maintenance features, like emergency call systems, a sprinkler system, and handicap accessible spaces, and there's Wi-Fi and cable TV for downtime. Families and caregivers have access to support through forums and relief programs, and the staff talks openly with residents about discharge planning, waiting list policies, and cost or licensing information-license number 565801876-so nobody is left without answers. Many people like to schedule tours or virtual visits to get a real feel for what daily life looks like and to hear from the folks already living there. Life here feels a lot like living in a Tuscan village, with modern comforts, home-like features, and vibrant events, but with less stress about home upkeep or health worries because there's always someone around to help if needed and plenty to do if someone wants to be busy.
People often ask...
Atria Grand Oaks offers competitive pricing, with rates starting at a cost of $3,895 per month.
Atria Grand Oaks offers independent living, assisted living, and memory care.
There are 41 photos of Atria Grand Oaks on Mirador.
Yes, Atria Grand Oaks allows residents to age in place and adjust their level of care as needed.
The full address for this community is 2177 E Thousand Oaks Blvd, Thousand Oaks, CA, 91362.
Yes, Atria Grand Oaks offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
47
Inspections
5
Type A Citations
6
Type B Citations
6
Years of reports
31 Jul 2025
31 Jul 2025
Determined that a civil penalty of $10,000 was warranted for physical abuse after surveillance video showed a staff member pulling a resident to the ground, kicking, and striking with the resident’s shoe. Conducted an exit interview and provided appeal rights.
§ 9058
19 Mar 2025
19 Mar 2025
Found no deficiencies during an unannounced annual visit. Observed conditions were safe and well-maintained, with medications secured and resident and staff records complete.
19 Mar 2025
19 Mar 2025
Investigated the claim that the front entrance rug and outdoor walkways were safety hazards. Observations and interviews found no current hazards or safety concerns.
29 Jan 2025
29 Jan 2025
Investigated the allegation of abuse involving a resident by an unknown staff member and found insufficient evidence to prove a violation. Interviews with staff and the resident, along with medical assessments, showed no injuries or corroborating findings.
21 Nov 2024
21 Nov 2024
Investigated whether staff destroyed a resident’s medications and over-the-counter supplements. Found destruction occurred while physician orders required medication management, and later the resident was able to store and manage medications with all items released back to them.
12 Nov 2024
12 Nov 2024
Identified that a staff member pulled a resident by the hands, causing the resident to fall; the resident kicked the staff member, who then kicked the resident and appeared to strike them with a shoe before leaving. Termination occurred on 02/13/2024, and no additional write-ups or performance concerns were found in the staff file; civil penalties may be assessed later.
30 Oct 2024
30 Oct 2024
Investigated the allegation that staff do not ensure signal system calls are answered promptly for residents. Found there was not a preponderance of evidence to prove the allegation, and it was deemed UNSUBSTANTIATED.
16 Oct 2024
16 Oct 2024
Found two staff without required criminal record clearances during the visit; one was on leave and the other was present without a clearance transfer. Issued a $1,000 civil penalty, and an exit interview was conducted.
16 Oct 2024
16 Oct 2024
Found that residents were being transported by staff using a small vehicle, with a weekend bus operated by a part-time driver; a full-time driver position has been vacant since August and is being filled through new applications. Sign-up sheets and policies showed 24-hour notice and a 10-mile radius limit, with assistance available to arrange public transit as needed.
21 May 2024
21 May 2024
Found that staff followed infection control procedures and were not asked to work after a positive COVID test. Due to the reporting party’s lack of cooperation, there was insufficient evidence to support the allegation.
21 May 2024
21 May 2024
Investigated the allegation that staff did not follow proper infection control because staff who tested positive for COVID were asked to work again shortly after; found no evidence supporting this claim as staff confirmed adherence to protocols and residents observed proper procedures.
20 Mar 2024
20 Mar 2024
Found no deficiencies after an unannounced visit. The community met safety and care standards with disaster and fire plans, proper maintenance and testing of equipment, adequate food and supplies, clean rooms and restrooms, working systems, complete resident and staff records, and no concerns reported by residents or staff.
20 Mar 2024
20 Mar 2024
Reviewed that the facility maintained safe and clean conditions, proper fire safety systems, adequate supplies, and appropriate resident records, with no violations noted during the inspection.
14 Feb 2024
14 Feb 2024
Investigated allegation that a resident was abused by a staff member; video footage reviewed and several interviews conducted. Determined that additional interviews and information are needed before a final decision, and the staff member involved is no longer employed and does not pose a threat during the investigation.
14 Feb 2024
14 Feb 2024
Investigated an incident involving alleged abuse of a resident by staff, with multiple interviews and video footage reviewed; additional information is needed before concluding on the matter.
§ 87355(e)
10 Jun 2023
10 Jun 2023
Found that Resident 1's records were not promptly provided after a 01/26/2023 request, with records kept at the corporate office and eventually provided to the complainant.
§ 87468.2(a)(19)
10 Jun 2023
10 Jun 2023
Investigated the allegation that staff did not promptly provide Resident #1's records, confirming the facility's failure to supply the requested documents in a timely manner despite multiple requests.
07 Feb 2023
07 Feb 2023
Investigated three complaints regarding staffing, food service, and rent increases; each allegation was unsubstantiated and no deficiencies were identified.
07 Feb 2023
07 Feb 2023
Identified ongoing flooring repairs needed on the building’s second and third floors, with delays in submitting a repair layout and starting work. Repairs were completed by 12/16/2022, and civil penalties were assessed for seven days (12/10/2022–12/16/2022), following earlier penalties of $1,100 for 11/29/2022–12/09/2022.
07 Feb 2023
07 Feb 2023
Found no verified problems with residents’ access to bathroom sinks, overnight staffing sufficiency, or outings for those unable to leave unassisted. Lift assists at night sometimes required 911 calls for safety, but overall no deficiencies were recorded.
07 Feb 2023
07 Feb 2023
Investigated concerns about residents' access to bathroom sinks, staffing sufficiency for nighttime falls and outings, and staff's ability to meet hygiene needs; findings showed no evidence to support the allegations.
27 Jan 2023
27 Jan 2023
Identified a zero-tolerance pool area violation when the gate was left open, resulting in a $500 civil penalty. Found one elevator in disrepair with a second elevator available, while food, cleanliness, infection control, and safety measures were generally adequate across the site.
27 Jan 2023
27 Jan 2023
Verified that the community maintained adequate food supplies, proper safety measures, and infection control protocols, but identified a pool gate left open resulting in a civil penalty.
09 Dec 2022
09 Dec 2022
Found an allegation that floor damage requiring extensive repairs was not addressed after multiple notices, with the licensee failing to begin repairs or submit a building layout or request for an extension.
09 Dec 2022
09 Dec 2022
Identified that floor repairs necessary due to noticeable dips had not been initiated despite multiple notices and deadlines, leading to civil penalties for non-compliance over an eleven-day period.
28 Oct 2022
28 Oct 2022
Investigated staffing and meal service; identified insufficient staffing in dining and housekeeping. Found limited evidence that ambulatory devices during meals posed safety concerns, and concluded that food service was adequate.
28 Oct 2022
28 Oct 2022
Identified mold in vents near the dining room, in the basement staff conference room, and in two basement restrooms. Evidence supported the mold allegation.
28 Oct 2022
28 Oct 2022
Identified ongoing flooring deficiencies from a prior complaint. Re-cited the licensee and set deadlines to submit a floor layout by 11/09/2022 and to complete the work by 11/28/2022, with a possible 30-day extension to 12/28/2022 if requested before 11/28/2022, otherwise penalties may apply for non-compliance.
28 Oct 2022
28 Oct 2022
Confirmed floors with noticeable dips had not been repaired despite plans to begin work months earlier, and the licensee was re-cited for failing to maintain the flooring as required.
11 Jul 2022
11 Jul 2022
Identified a fire hazard where doors were locked from the inside at night, preventing residents from exiting without staff, and interviews confirmed this practice restricted residents' rights.
§ 87468.1(a)(6)
11 Jul 2022
11 Jul 2022
Found that staff locked doors at night to prevent residents from leaving without assistance, which violates residents’ personal rights, and identified fire hazards due to this practice.
§ 87411(a)
20 Jun 2022
20 Jun 2022
Identified uneven flooring with holes or dips on the second and third floors, creating a fall risk. Interviews with residents and staff indicated safety concerns from the uneven surfaces, and observations showed several hazards and signs of disrepair.
20 Jun 2022
20 Jun 2022
Found that the flooring on the second and third floors was uneven with holes and dips, creating a safety hazard for residents who use walkers or wheelchairs. Residents expressed concerns about tripping and falling, confirming the safety issue.
§ 87307(e)
06 May 2022
06 May 2022
Found that the salad bar was inoperable due to past plumbing issues that had caused a sewage odor in the area; at the time of the visit, no odor was detected and staff and residents reported no current smell.
06 May 2022
06 May 2022
Investigated the allegation that the salad bar was inoperable and emitting an odor, finding that plumbing issues led to the salad bar being capped and inoperable, with no current smell present.
§ 87303(a)
04 Mar 2022
04 Mar 2022
Identified deficiencies related to infection control and safety, including missing hand hygiene signs in all restrooms and unusually high water temperatures on multiple floors. Observed proper PPE use and generally good cleaning practices.
§ 87303(e)(2)
04 Mar 2022
04 Mar 2022
Identified compliance with infection control practices, safety standards, and resident care requirements, while noting some areas needing improvement, such as installing hand hygiene signage in all restrooms and ensuring water temperatures are within safe ranges.
§ 87303(a)
12 Oct 2021
12 Oct 2021
Found insufficient evidence to prove the allegation that residents were being forced to stay in their rooms. Interviews indicated residents were not forced, could leave to walk, and were offered socially distanced activities with gentle reminders to return for safety.
12 Oct 2021
12 Oct 2021
Determined that, despite some residents' discomfort, staff did not force residents to stay in their rooms, and there was insufficient evidence to confirm the allegation.
§ 87303(a)
27 Apr 2021
27 Apr 2021
Found that the provider did not promptly relinquish the resident’s records to the resident’s authorized legal representative; the May 2020 request was fulfilled after about nine months, and MARs were not provided in full, with further MARs sent later but still incomplete. MARs are not required by licensing, but are used by the community and should be provided with written consent.
27 Apr 2021
27 Apr 2021
Confirmed that the facility failed to promptly relinquish all of Resident #1’s medication records upon request, with documentation delivery occurring nearly nine months after initial contact and incomplete records being provided.
07 Apr 2021
07 Apr 2021
Identified that the allegation that dietary needs were not provided for lacked sufficient evidence; menus offered low-salt options and residents could choose meals meeting dietary restrictions.
Identified that the allegation that the authorized representative was not notified of changes in condition lacked sufficient evidence; updates were regularly provided to the authorized representative, including during COVID restrictions.
07 Apr 2021
07 Apr 2021
Found insufficient evidence to support the allegation that staff prevented a resident's authorized representative from dispensing medications for another resident due to policy. Found insufficient evidence to support the allegations that staff interrupted residents' sleep or violated privacy; two-hour checks were part of safety measures and conducted in a respectful, non-invasive manner with permission sought before entry.
07 Apr 2021
07 Apr 2021
Reviewed resident dietary options and staff communication, and found sufficient evidence that dietary needs were met and authorized representatives were adequately notified of condition changes, despite COVID-related restrictions.
13 Mar 2020
13 Mar 2020
Investigated concerns about whether residents received scheduled monitoring and services, staff training, staffing adequacy, and interactions; found deficiencies in care plan adherence and charges for services not provided, but no evidence of staff untrained, insufficient staffing, or verbal abuse.
§ 87468.2(a)(19)
15 Jan 2020
15 Jan 2020
Found no evidence that residents were illegally evicted or denied appeals regarding eviction, as staff confirmed residents left voluntarily and they were given opportunities to appeal.
04 Dec 2019
04 Dec 2019
Investigated the allegation that residents’ inquiries to the administrator were not responded to promptly, and found insufficient evidence to support the claim; also reviewed concerns about meal quality and concluded residents received adequate, nutritious meals with varied options.
