Pricing ranges from
    $4,295 – 7,995/month

    Atria Hillcrest

    405 Hodencamp Rd, Thousand Oaks, CA, 91360
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $4,295+/moStudioAssisted Living
    $4,395+/mo1 BedroomAssisted Living
    $5,795+/mo2 BedroomAssisted Living
    $7,995+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.31 · 141 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.9
    • Amenities

      4.1
    • Value

      2.7

    Location

    Map showing location of Atria Hillcrest

    About Atria Hillcrest

    Atria Hillcrest sits on landscaped grounds shaded by oak trees that are over 300 years old, offering nice scenic views and lots of outdoor spaces like courtyards, patios with pergolas, walking paths, putting greens, and gardens to enjoy, with the Santa Monica Mountains close by for fresh air and bird watching if you feel like going out. The community offers different care options, including independent living for active seniors, assisted living with help for daily activities like bathing and medication, a memory care program with Life Guidance® for those with Alzheimer's or other dementia, skilled nursing for higher care needs, and short-term stays for folks who just need help for a while. There are staff on-site 24 hours a day, plus nurses, a doctor on call, and extra safety features like emergency alert systems and electronic key entry, so someone's available to help any time day or night, and staff are known to stick around for years and be helpful and kind. Residents get three chef-prepared meals a day, served in the dining room or even at local restaurants, with food options for special diets, and there are regular events, a movie theater for watching shows with popcorn, private dining rooms, a bistro, a hair salon, a spa, a game room, and spaces for relaxing like cozy common areas with fireplaces and pianos, plus a library. Memory care areas offer extra features like a theater and a special fitness area with exercise equipment and a massage table, while the main activity room in independent living has a piano and big TV that plays peaceful scenes. Residents can join in on activities designed to keep people moving and social, like group outings, monthly parties, a Social Series with things like outdoor cookouts and book swaps, so there are daily chances to connect, even though there isn't a set list of scheduled activities at this time. There's a full range of amenities, including Wi-Fi throughout, a wellness center, laundry service, housekeeping, apartment maintenance, pet-friendly policies for small animals, and rooms that come in different floor plans, with options like private kitchens, balconies or patios, cable TV, and smart features like Alexa devices. Transportation is free for local trips, and staff can help with transfers, including two-person lifts if needed, as well as daily needs for folks with mobility or bathroom care needs. The building itself has a modern Spanish mission style with red roof tiles and soft, pale stucco, and it's designed so wheelchairs and walkers can get everywhere. There's security on site, regular licensing checks, and a focus on making people feel comfortable and welcomed no matter what level of help is needed, and, for those in memory care, staff use therapies and routines to help with confusion and wandering. Residents have access to Wi-Fi, enjoy putting greens, fitness centers, outdoor fireplaces, and off-site swimming pools, and can bring their newspapers and pets right to their rooms if they want. This community tends to daily tasks like cooking, cleaning, local rides, and keeping up the apartments, so residents can spend time on things they want to do, like gardening, walking, watching movies, or just chatting with others in the common areas.

    People often ask...

    State of California Inspection Reports

    54

    Inspections

    7

    Type A Citations

    6

    Type B Citations

    5

    Years of reports

    25 Jul 2025
    Found that a resident living there since 2024 died by suicide after being found in the parking lot, with police reporting no foul play. The resident had been independent with no need for personal care and often left in their own vehicle.
    • § 9058
    04 Jun 2025
    Investigated a self-reported incident involving a resident's death; conducted a physical tour, interviewed staff and residents, and reviewed pertinent documents.
    • § 9058
    22 May 2025
    Investigated after a resident died by suicide; found no regularly scheduled status checks, no reassessment after health changes, and the medication list and physician’s report were not updated to reflect new conditions.
    • § 87463(a)
    • § 9058
    22 May 2025
    Determined that staff did not assist residents with feeding, with feeding sometimes performed by private aides or family members, contrary to policy. Found that the Admission Agreement and related feeding policies were not approved by the licensing agency.
    • § 87208(a)
    13 May 2025
    Investigated a self-reported incident involving a resident and a related death, with a referral to licensing investigation on 05/12/2025–05/13/2025. Conducted a safety tour, interviewed the executive director, and reviewed the resident’s file and relevant documents; LPAs may return for additional work if needed.
    • § 9058
    24 Apr 2025
    Found no deficiencies at the site; safety systems, resident care, and administrative records were in good order, with all safety devices tested and up to date and no concerns reported by residents or staff.
    • § 9058
    07 Apr 2025
    Identified the allegation that a resident was confined by staff; interviews with staff and residents found no evidence of confinement or mistreatment. Identified the allegations that staff did not safeguard the resident's funds and that staff were poisoning the resident and mismanaging medications; records and interviews showed no evidence of financial abuse or improper medication handling.
    27 Mar 2025
    Found no preponderance of evidence to prove the refund issue or the two-person transfer assistance allegation.
    19 Nov 2024
    Found a fire clearance for six residents and a hospice waiver for two, with a dementia care plan included in the application. Observed a clean, safe home with functioning alarms, secured medications and cleaners, adequate food and supplies, and an enclosed outdoor area; CAB approval pending before operations can begin.
    18 Nov 2024
    Found that staff did not provide a resident's records to an authorized representative, based on interviews and a timeline showing multiple requests from 3/22/2024 to 6/28/2024.
    • § 87468.2(a)(19)
    25 Oct 2024
    Found insufficient evidence to prove neglect or lack of care by staff causing sepsis, malnutrition, or dehydration for a resident during COVID-19 quarantine. Allegation that staff did not provide resident records to an authorized representative was removed from the case.
    29 Oct 2024
    Confirmed that the applicant and administrator completed COMP II by phone and understood Title 22 and related licensing topics, including admission policies, staffing and training, health conditions, general provisions, emergency preparedness, complaints reporting, and pre-licensing readiness.
    21 Oct 2024
    Found that the memory care unit typically has two to three staff on both morning and evening shifts, with additional help from other departments when needed; evidence did not support the allegations of understaffing or unqualified staff attending residents. Found that residents are checked regularly and helped with toileting as requested, with no evidence of leaving residents in soiled diapers.
    15 Oct 2024
    Found insufficient evidence to support the claim that staff left a resident in soiled clothing and diapers for a period. Found no odor in resident rooms and that hygiene needs were generally maintained, with staff providing care and addressing refusals as needed.
    15 Oct 2024
    Found insufficient evidence to support the allegation that staff did not meet residents’ incontinence needs and that staff training was inadequate.
    31 May 2024
    Found insufficient evidence to support the allegation that staff did not distribute a resident's medication as prescribed, did not ensure hydration, did not monitor changes in condition, or did not meet dietary needs. Records showed the resident could self-manage medications and had access to meals and water, with ongoing communication with physicians as needed.
    31 May 2024
    Reviewed allegations of staff not distributing medication, not ensuring hydration, and not meeting dietary needs for residents. Insufficient evidence found to support the allegations.
    02 May 2024
    Investigated the allegation that staff did not prevent plumbing issues in a resident's room; records showed three plumbing incidents in 2023, which were repaired and the resident moved to a new unit. Concluded that no ongoing plumbing problems remained after the repairs and relocation.
    02 May 2024
    Reviewed allegations of plumbing issues in a resident's room, with findings indicating that the facility took action to address the issues and relocated the resident accordingly.
    17 Apr 2024
    Found no deficiencies during the visit. Observed clean, well-maintained common areas and resident rooms, functioning safety systems, adequate food supplies, active activities, and accessible outdoor spaces, with a follow-up visit scheduled to complete the annual review due to time constraints.
    17 Apr 2024
    Confirmed all areas of the facility were in compliance with health and safety regulations, including common areas, resident rooms, kitchen, activities, and outdoor spaces.
    28 Nov 2023
    Investigated an allegation that staff pressured residents or their families to switch physicians or home health agencies for financial gain; found no evidence supporting this claim. Interviews and records reviewed indicated that choices were voluntary and driven by resident and family preferences, with multiple home health options available.
    28 Nov 2023
    Investigated allegation of the facility persuading residents to change physicians or home agencies for financial gain; insufficient evidence to support the claim.
    12 Oct 2023
    Investigated; found insufficient evidence to support the allegation that staff force residents to participate in activities of daily living.
    12 Oct 2023
    Found no evidence to support the allegation that residents were charged for services not provided, that prescribed special diets were not given, or that staff did not have criminal background clearances.
    12 Oct 2023
    Allegation of staff forcing residents to do activities of daily living was not supported by interviews and document review.
    29 Aug 2023
    Found no evidence to support the claim that no medtech was available from 10am to 6am, leaving residents to wait for pain medication from a sister site. Residents reported no issues receiving medication at night, and staff confirmed medtech coverage during the night shift.
    29 Aug 2023
    Confirmed insufficiency of evidence to support allegation of delayed medication administration based on interviews with residents and staff as well as review of staffing schedule.
    14 Mar 2023
    Found no evidence to support the claims that staff did not follow residents' admissions agreements, failed to provide an itemized list of fees, or did not provide 60-day rent increase notices.
    14 Mar 2023
    Confirmed that activities are offered to residents as outlined in the admissions agreement and residents are assisted with transportation arrangements. Also confirmed that residents receive itemized monthly bills with detailed breakdown of charges. Additionally, confirmed that residents were provided with proper notice of a rent increase within the required timeframe.
    28 Feb 2023
    Investigated an incident reported on 08/24/2022; interviews and file review showed conflicting statements, with the resident denying involvement in any abuse and staff denying involvement, and no further follow-up was required.
    28 Feb 2023
    Found a reported incident of physical abuse involving a staff member and a resident, but subsequent interviews did not verify the allegations.
    10 Feb 2023
    Identified one staff association transfer incomplete; civil penalty of $500 assessed. Found adequate PPE, infection control, and food supplies, with no major health or safety hazards noted, but two cabinets in disrepair, a broken sugar bin, and a broken towel rack were observed.
    10 Feb 2023
    Confirmed deficiencies were identified during the annual inspection, including issues related to broken equipment, missing documentation, and disrepair in certain areas.
    10 Nov 2022
    Identified a COVID-19 outbreak in August 2022 affecting about nine residents and one staff that was not reported to licensing. Reported to public health authorities, but the prior administrator forgot to inform licensing.
    10 Nov 2022
    Confirmed a deficiency related to not reporting a COVID-19 outbreak to the appropriate agency.
    • § 87303(a)
    • § 87355(e)(2)
    20 Sept 2022
    Found the allegation that a resident was fed pork against religious beliefs could not be supported. Documentation showed the resident had moved out over two years ago; admissions indicated the resident could feed self; daily menus were provided with accommodations for allergies or family preferences in memory care, and staff spoke with residents during meals and they could request alternatives and were not forced to eat.
    20 Sept 2022
    Allegation of feeding resident food against religious beliefs as unsubstantiated.Residents choose meals, accommodated if unhappy, not forced to eat unwanted food.
    06 Sept 2022
    Investigated the allegation that a staff member punched the resident in the right calf; interviews conducted and resident file reviewed, with further investigation required before issuing findings.
    06 Sept 2022
    Investigated an incident involving a reported altercation between a resident and a staff member.
    29 Jul 2022
    Identified an elopement on 7/17/2022 where a resident left the memory care area with a private companion, exiting the building via the elevator and being found outside later that evening. Despite front desk presence 8am–8pm, the resident departed unnoticed and was located wandering in the parking lot around 8:20 p.m.; records indicated the resident could not leave unassisted, showing a supervision lapse.
    29 Jul 2022
    Confirmed incident of elopement from the facility due to lack of supervision. Staff training on safety protocols noted.
    • § 87211
    01 Apr 2022
    Investigated several allegations including a resident being exposed by staff, a staff member hitting a resident, a resident sustaining multiple falls, a resident being left on the floor and staff not responding promptly to call buttons, a lack of privacy for residents, and staff not assisting with medical appointments. Found insufficient evidence to support each specific allegation.
    01 Apr 2022
    Investigated alleged incidents involving resident behavior, staff response to calls for assistance, medical appointment assistance, and privacy, found insufficient evidence to support the allegations.
    24 Mar 2022
    Found no deficiencies and identified compliance with infection control practices, food storage and safety, sanitation, PPE availability and use, temperature checks, and visitation policies during the visit.
    24 Mar 2022
    Confirmed no deficiencies during annual infection control inspection.
    13 Dec 2021
    Found insufficient evidence to support the claim that staff did not provide appropriate care to a resident. Interviews with residents and staff indicated care was appropriate, interactions were professional, and boundaries were maintained.
    13 Dec 2021
    Confirmed that staff appropriately cared for residents, including Resident #1, and maintained professional and respectful interactions with them.
    • § 87464
    26 Aug 2021
    Identified delays in serious illness/injury reporting: incidents on 8-04-2021 and 8-07-2021 were not submitted within seven days, and an incident on 8-16-2021 was received on 8-24-2021, eight days late. Found deficiencies cited for failing to timely report.
    26 Aug 2021
    Found no deficiencies and noted that infection-control measures, safety features, and overall upkeep were in compliance. Noted ample PPE and proper storage of medications and foods.
    26 Aug 2021
    Confirmed compliance with infection control regulations and found no deficiencies during the inspection.
    05 Jun 2020
    Confirmed a substantiated allegation against a staff member, leading to an Immediate Exclusion Order from the facility.
    12 Mar 2020
    Reviewed residents' records, observed water temperature compliance, and discussed emergency preparedness during annual visit. Staff training and documentation of health screenings were also assessed.
    11 Mar 2020
    Identified issues with medication storage and record-keeping during the inspection. Maintenance of emergency supplies and cleanliness of common areas were satisfactory.
    • § 87211(a)(1)

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