My mother has lived here for 4.5 years; the homes are beautiful and impeccably maintained, with a lovely, inviting backyard and built-in wheelchair ramps. Caregivers like Odette and Mervin are loving, became like family, and the long-term staff have been very caring and helpful during transitions. That said, management felt controlling and impersonal at times: I was asked for a deposit before paperwork, wasn't given a receipt, and the deposit wasn't returned when our plans changed; I also felt pressured to move. Some staff were unhelpful, a couple of caregivers were unsatisfactory, and meals are often over-pureed. Overall I'm grateful for the compassionate caregivers and grounds, but I'd advise caution with the owner/administration and contract practices.
Thousand Oaks Home Care is a senior living facility that prides itself on offering a high level of care and attention to its residents. With a high care provider-to-resident ratio and experienced, well-trained staff, the facility ensures a close-knit, loving environment where residents can feel respected and valued. The dedicated staff at Thousand Oaks Home Care are chosen for their honesty, respect, and intense commitment to providing the best care possible.
Each resident at Thousand Oaks Home Care is treated as an individual with unique care needs and preferences. Prior to admission and throughout their stay, residents and their families meet with staff to create a personalized care plan. The facility offers elegant accommodations and meals that are both tasty and nutritious. Special diets are accommodated, and residents are encouraged to take their time and enjoy their meals at a leisurely pace.
Safety and comfort are top priorities at Thousand Oaks Home Care. Handrails, grab bars, and non-slip surfaces are present throughout the facility to prevent accidents. The homes are equipped with central air conditioning and heating, and residents have the option to furnish and decorate their own rooms to create a personalized living space. The facility also features large patios with beautifully landscaped yards, including fruit-bearing trees and vegetable gardens.
Daily activities at Thousand Oaks Home Care are designed to engage and entertain residents, with themes based on seasons, holidays, and special occasions. In-home activities such as movies, table games, gardening, and crafts offer opportunities for socialization and recreation. Family members and friends are encouraged to visit, and the facility maintains a secure, central location for administering medications according to physicians' orders.
Overall, Thousand Oaks Home Care offers a warm and inviting environment where seniors can receive expert care tailored to their individual needs. With a focus on dignity, respect, and personal relationships, the facility provides an exceptional senior lifestyle for its residents.
People often ask...
Melos Care Home offers competitive pricing, with rates starting at a cost of $5,495 per month.
Melos Care Home offers assisted living and board and care.
There are 11 photos of Melos Care Home on Mirador.
The full address for this community is 348 W Avenida De Los Arboles, Thousand Oaks, CA, 91360.
Yes, Melos Care Home offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
33
Inspections
14
Type A Citations
15
Type B Citations
5
Years of reports
23 Jul 2025
23 Jul 2025
Identified three resident files missing personal property inventories at admission and a lack of active liability insurance. Noted that other areas, including safety systems, medication storage, and staff records, appeared compliant.
§ 9058
§ 1569.153(d)
§ 1569.605
18 Jul 2025
18 Jul 2025
Identified an unlocked under-sink storage area in the hallway containing cleaning chemicals accessible to residents, and had it secured during the visit. Noted two resident files were missing signed copies of the residents' personal rights.
§ 87309
§ 9058
§ 87468
01 Jul 2025
01 Jul 2025
Identified safety concerns during an unannounced visit, including a hallway fire door that did not close during testing and a $500 civil penalty. Noted knives and cleaning supplies stored in the same locked under-sink cabinet in the kitchen, with resident medications in a separate locked cabinet, and interviewed two residents who stated staff were attentive and had no concerns.
§ 87202
§ 87555
§ 9058
02 Apr 2025
02 Apr 2025
Found the allegation that a resident unable to leave unassisted exited the home unsupervised, wandered outside, and sustained injuries requiring hospital treatment after being found near a neighbor’s property. Emergency services were contacted and the resident was transported to the hospital.
§ 87464(f)(1)
§ 9058
28 Oct 2024
28 Oct 2024
Found that staff did not provide emergency responders with the resident’s medical history and medication information. Found that staff admitted a resident needing 24-hour care into the residential setting.
28 Oct 2024
28 Oct 2024
Found that the allegations regarding staff using residents’ rooms for storage, failing to ensure residents have beds, creating a barrier in the common area, and not keeping areas clean were unsubstantiated.
05 Sept 2024
05 Sept 2024
Investigated the allegation that staff did not follow physician's orders to reposition a resident; found that repositioning occurred every 2 hours during care and a log existed, but hospice documentation was unavailable because the log had been removed, limiting verification of the allegation.
05 Sept 2024
05 Sept 2024
Found no health or safety hazards and no citations after an unannounced annual visit; areas and equipment were in good condition, medications were securely stored and properly documented, and resident and staff records along with emergency plans and quarterly drills were up to date.
05 Sept 2024
05 Sept 2024
Confirmed allegation of staff not following physician's orders, but insufficient evidence to support the claim. No deficiencies cited.
21 Aug 2024
21 Aug 2024
Identified health and safety concerns, including two residents with dementia not having current annual medical assessments; observed functioning smoke/CO detectors, secured storage for knives and cleaners, and largely complete staff and resident records.
21 Aug 2024
21 Aug 2024
Identified deficiencies in compliance with regulations were cited during the visit, along with observations of proper maintenance of the physical plant and resident care.
§ 87458(a)
§ 1569.72(1)
19 Jul 2024
19 Jul 2024
Identified health and safety deficiencies during an unannounced visit to the home, including medications stored and accessible in the kitchen without proper authorization, incomplete staff records and training (including a staff member without fingerprint clearance), and a garage and outdoor area not fully fire-cleared or cleared of clutter.
19 Jul 2024
19 Jul 2024
Identified deficiencies in the facility included incomplete staff records and improper medication management practices.
§ 87705(f)
§ 87465(h)(4)
§ 87355(e)
§ 87412(c)
§ 1569.625(b)(1)
§ 87608(a)(3)
§ 87303(a)
06 Oct 2023
06 Oct 2023
Found no deficiencies identified during an unannounced visit, with inspections of bedrooms, restrooms, kitchen, common areas, outdoor space, records, medications, and infection control showing compliance.
06 Oct 2023
06 Oct 2023
Confirmed compliance with state regulations through a comprehensive inspection of the facility's physical plant and operational procedures, including bedrooms, restrooms, kitchen, common areas, outdoor space, record keeping, personnel files, medications, and infection control measures.
09 Aug 2023
09 Aug 2023
Identified health and safety concerns during an unannounced visit, including unlocked kitchen cabinet under the sink with knives and cleaning supplies and accessible vitamins left on a chair. Noted a soiled toilet, broken toilet paper holder, incomplete staff records with missing trainings, hot water around 115–118 degrees Fahrenheit, and an older fire extinguisher last serviced in 2022.
09 Aug 2023
09 Aug 2023
Identified deficiencies in various areas including kitchen, personnel records, and bathroom cleanliness during inspection.
§ 87705(c)(5)
§ 87608(a)(5)
21 Jun 2023
21 Jun 2023
Found not in compliance with Title 22 regulations due to several safety and readiness issues, including water temperatures not meeting requirements, rooms not yet fully furnished, a medication refrigerator lacking a lock, unsecured tools and chemicals in the backyard, and outside exit gates not self-latching.
21 Jun 2023
21 Jun 2023
Identified compliance issues with facility layout and safety measures during inspection.
16 May 2023
16 May 2023
Verified the applicant/administrator’s identity and completion of COMP II by telephone, and confirmed they read and understand licensing laws with a signed LIC 809 and copy of photo ID. Found they demonstrated understanding of operation, admission policies, staffing and training, health-condition restrictions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
16 May 2023
16 May 2023
Confirmed successful completion of Component II requirements during the inspection.
14 Oct 2022
14 Oct 2022
Found all areas clean and safe, in compliance with health rules, with robust infection control measures, adequate PPE, temperature and symptom screening, and vaccination coverage; no citations were issued.
14 Oct 2022
14 Oct 2022
-Confirmed cleanliness and compliance with health and safety regulations during an inspection, including infection control measures in place.
29 Aug 2022
29 Aug 2022
Identified deficiencies related to infection control during an unannounced visit, including an overdue fire extinguisher service and hot water temperatures outside the acceptable range. Noted appropriate infection control practices overall, with entry screening, available PPE, and clear hygiene signage.
29 Aug 2022
29 Aug 2022
Identified deficiencies in infection control practices were cited during the inspection. All staff and residents are fully vaccinated.
§ 87355(e)
§ 87412(a)
§ 87705(f)
§ 87303(a)
24 Sept 2021
24 Sept 2021
Found compliance with regulations after a pre-licensing visit, with fire clearance granted for six bedridden residents and five residents currently residing. Safety features and records were in order, including functioning exit alarms, secured medications and chemicals, proper furnishings, and adequate food.
24 Sept 2021
24 Sept 2021
Confirmed compliance with regulations during visit to the facility, with all necessary amenities and safety measures in place for residents.
10 Sept 2021
10 Sept 2021
Confirmed that the applicant and administrator completed COMP II by telephone, identity verified, and demonstrated understanding of Title 22, with instruction to transmit a signed LIC 809 and a copy of photo ID to CAB. CAB confirmed understanding across areas including operations, staff and administrator qualifications, program policies, grievances and resources, physical plant and food service, and required documents such as criminal record clearance, health and fire clearances, First Aid/CPR, financial verification, pre-licensing inspection, compliance history, and control of property.
10 Sept 2021
10 Sept 2021
Confirmed understanding of facility operations, staff qualifications, program policies, grievances, physical plant, and application requirements during telephone call with CAB analyst.
23 Jul 2021
23 Jul 2021
Found compliance with infection-control rules and no health or safety hazards identified; observed adequate food supplies, proper medication storage, functioning detectors, PPE stocked, and posted hand-washing and cough/sneeze etiquette signs.
23 Jul 2021
23 Jul 2021
Confirmed compliance with health and safety regulations, no corrections needed at this time.
§ 87202(a)
§ 87303(e)(2)
31 Jan 2020
31 Jan 2020
Reviewed facility for compliance with regulations, identified deficiencies in staff training and documentation, and issued report to administrator.
§ 1569.69(a)(2)
21 Jan 2020
21 Jan 2020
Conducted unannounced visit, interviewed residents, identified one resident receiving appropriate care and another resident currently not in the facility but will move in upon discharge. No health or safety issues found.
