Redwood Cove Healthcare Center

    1162 S Dora St, Ukiah, CA, 95482
    3.1 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Understaffed unsafe care; compassionate staff

    I had a mixed, mostly negative experience. The nursing and PT/OT teams were compassionate and effective-some staff were welcoming and helpful-but the facility felt understaffed and chaotic. Communication was poor (phones slow or nonexistent), safety and medical care were inconsistent (beds, a fall, food-poisoning reports, patients released without prescriptions), and administration seemed money-focused and unaccountable. Cleanliness was unacceptable-discolored carpets, urine smell, roaches-and I'm seriously considering filing a CDPH complaint. I wouldn't recommend without caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.13 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.5
    • Meals

      3.0
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Redwood Cove Healthcare Center

    About Redwood Cove Healthcare Center

    Redwood Cove Healthcare Center sits at 1162 South Dora Street in Ukiah, California, and folks know it for its skilled nursing care and for looking after people with serious medical needs, especially those coming out of the hospital or needing help after surgery or illness, and they've got staff on hand to help with medication management and all sorts of daily living activities like bathing, dressing, and moving around, which means those who can't walk or get out of bed on their own get help with transfers, and there's always round-the-clock supervision with a call system if residents need anything, plus they have certified staff available for 12 to 16 hours each day, so help's close at hand if something comes up, and they accept both Medicare and Medicaid for those worrying about how to pay for care, and as of June 2025, out of their 68 certified beds, usually about four beds are open, as they see close to 63 people daily on average who stay in private or shared suites equipped with air conditioning, cable TV, Wi-Fi, emergency alert systems, and private bathrooms, and meals are cooked onsite by a professional chef with attention to allergies and special diets, especially for those who need diabetic meals or have allergies, with restaurant-style dining and snacks offered throughout the day.

    There's a big focus on both long-term care and short-term rehab, so people who need to get back on their feet can use the well-equipped rehab gym where licensed therapists run physical, occupational, speech, and respiratory therapies, and the staff follows the care plan that the resident's doctor sets, and the team works seven days a week on keeping daily activities going, like movie nights, music programs, arts and game rooms, community and resident-led activities, and walks outside on paths or in the garden since the place has outdoor spaces and organized outdoor programs to help everyone stay active socially or just get some fresh air.

    Redwood Cove Healthcare Center belongs to Providence Group NH, LLC, and Pacs Group is affiliated, with Riley Tucker handling management since February 2022, and while the caregiving staff puts in about 3.37 nurse hours per resident per day, the home's had some inspection reports that found issues with infection control, resident assessments, and pharmacy services, so it's not perfect, but over time, resident and family councils try to work on any concerns and improve care, since the place wants folks to feel at home and safe. The building's run as a for-profit limited liability company and has support staff who help with housekeeping, laundry or dry cleaning, concierge services, transportation, and parking, and the front desk is staffed most days from early morning to evening, while admissions support is available anytime, day or night. Social services help families and residents plan for going home or getting connected to outside support, so transitions are a bit easier.

    Suites and showers are set up to be safe and comfortable, and those who need extra help with things like transfers or have trouble walking aren't left alone, and the facility uses emergency alert systems throughout. Redwood Cove Healthcare Center's whole aim is to offer steady, professional care and work with residents and families to support everyone's health and happiness as best as possible, with attention to comfort and personal needs.

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