I toured and ultimately chose this newer, hotel-like community and have been pleased - immaculate, bright rooms, beautiful grounds, great amenities, and an active social calendar. The staff are generally warm, caring and proactive, communicate well, and often go above and beyond; nursing and hospice coordination have been strong. Food and dining are good overall, though a chef transition and some repetitive menus were noted. My biggest caveats: occasional understaffing (especially nights), delayed call-button responses, and a few reports of medication/oversight issues and fall concerns - I would recommend visiting in person, asking about staffing/fall prevention, and watching memory-care practices before deciding.
Oakmont of Valencia operates twenty-four hours every day of the week and sits on a well-kept, lush campus in Santa Clarita, California where residents will see lovely views and landscaped grounds with walking paths, gardens, and patio seating, and there's even an inviting outdoor courtyard that's peaceful both day and night with lit pathways, and the buildings all have a warm, welcoming look inside and out, especially in the community areas where you'll find comfortable seating, fireplaces, and plenty of natural light. The facility provides a full range of healthcare, including skilled nursing, rehabilitation programs to help with recovery and mobility, illness management, allergic reaction treatment, injury care, pain management, primary care, and even eye care, and for convenience, there are mobile services, in-home treatments, medical therapy, house calls, and telephone doctor calls too, so residents don't always have to go far for what they need. There are state-of-the-art facilities, a wellness center, a full-time nurse on staff, and every resident gets a personalized care plan, with services ranging from independent living and assisted living to memory care for those with Alzheimer's or other dementia, plus skilled nursing, adult day care, home health care, and companion care, and staff members focus on compassionate attention and support for independence and wellness.
Apartment homes here are some of the biggest you'll find in any senior community, and residents can choose from spacious studio suites to two-bedroom units, all with plenty of natural light, cozy beds, and space for relaxing or dining, and memory care rooms are welcoming yet safe for different needs. Community spaces include a stylish living room with scenic views, a private movie theater with plush recliners and a popcorn cart, an inviting dining room with white tablecloths and large windows for an enjoyable dining experience, and a salon for grooming and beauty, while outside you'll see covered entryways, circular driveways, a landscaped memory care exterior with walking paths, and views of the hills and surrounding scenery. The culinary team comes from top culinary schools and fine dining establishments, serving nutritious, high-quality meals made to be memorable, and there are always engaging activities and vibrant social opportunities so residents can connect and enjoy themselves, whether that's in communal lounges, by the fireplace, out in the gardens, or attending movie nights.
Residents get care that's truly tailored to what they need, with on-site care teams ready to help with assisted living services, memory care, skilled nursing, and other health needs, and both the independent and assisted living options offer a hassle-free everyday life with plenty of chances to be social, take part in activities, or simply relax in the landscaped grounds. There are wellness services and a wellness center focused on residents' overall wellbeing, and the facility makes sure to foster connections, support independence, and pay attention to the little details that make a place feel comfortable. Oakmont of Valencia is associated with Oakmont Senior Living and is licensed to provide continuing care with progressive care levels all on a single campus. Reviews, testimonials, a gallery with photos and videos, a FAQ, and caregiver support resources are also available, so anyone looking into the community can learn about daily living here. Residents have easy access to shopping, fine dining, arts, and entertainment nearby, and the grounds themselves are always well-tended, making Oakmont of Valencia a straightforward option for seniors looking for a supportive place to live.
People often ask...
Oakmont of Valencia offers competitive pricing, with rates starting at a cost of $3,995 per month.
Oakmont of Valencia offers independent living, assisted living, and memory care.
There are 20 photos of Oakmont of Valencia on Mirador.
Yes, Oakmont of Valencia allows residents to age in place and adjust their level of care as needed.
The full address for this community is 24070 Copper Hill Dr, Valencia, CA, 91354.
Yes, Oakmont of Valencia offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
114
Inspections
25
Type A Citations
14
Type B Citations
6
Years of reports
19 Jun 2025
19 Jun 2025
Found insufficient evidence to support the allegation that staff did not safeguard a resident's personal belongings. Although some items were reported missing, they were later recovered, and staff noted the resident often misplaced belongings in unusual places.
15 May 2025
15 May 2025
Found Allegation 1 that staff did not seek medical attention promptly for a resident had insufficient evidence to support it. Found Allegation 2 that a resident sustained injuries while in care had insufficient evidence to support it.
08 May 2025
08 May 2025
Investigated Allegation 1 that staffing shortages caused residents not to be changed in a timely manner; found no evidence to support this claim.
Investigated Allegation 2 that residents were not receiving timely assistance due to staffing, including concerns about oxygen care for a resident; found no evidence to support this claim.
§ 87465(c)(2)
17 Apr 2025
17 Apr 2025
Found a medication administration error where a resident received a newly prescribed medication daily for four days instead of the prescribed three times weekly, with no nurse verification or pharmacy confirmation, though no adverse effects occurred and a precautionary hospital evaluation was done. Found an un-witnessed altercation between two residents resulting in minor injuries, with one resident sustaining a head injury and transported to the hospital for evaluation and police involvement, returning the same day.
§ 87465(c)(2)
§ 9058
27 Mar 2025
27 Mar 2025
Identified that eight residents did not receive their noon medications on 3/17/2025; staff identified the error and notified appropriate administrative staff, with no adverse effects observed. Since 12/15/2022, there were multiple complaints and five case management visits, including two medication errors (4/7/2023 and 10/30/2024) and a failure to report (6/24/2024); a citation was issued and a civil penalty assessed, with appeal rights.
§ 87411(d)(4)
§ 9058
§ 87465(c)(2)
10 Mar 2025
10 Mar 2025
Found that the resident's daily condition was documented and staff maintained ongoing communication with the family and the primary physician. Found that this documentation contradicts the allegation that a change in condition was missed and led to a urinary tract infection.
06 Feb 2025
06 Feb 2025
Found Allegation 1 unsubstantiated; insufficient evidence that medication was not dispensed as prescribed. Found Allegations 2 and 3 unsubstantiated; no evidence that bed positioning caused a fall or that infection control policies were not maintained.
03 Dec 2024
03 Dec 2024
Found insufficient evidence to support Allegation 1 that staff did not provide feeding assistance and Allegation 3 that bathing assistance was not provided in a timely manner, and found no evidence to support Allegation 2 that food quality was poor.
02 Dec 2024
02 Dec 2024
Found all five allegations unsubstantiated after reviewing interviews and resident records.
04 Nov 2024
04 Nov 2024
Found no health or safety hazards during the visit; the home was clean, well maintained, with secure medications, working safety detectors, adequate food supplies, and complete staff and resident records. Census was six residents.
30 Oct 2024
30 Oct 2024
Identified that a resident was given the wrong medication; staff and the resident’s POA were notified, the resident was sent to the hospital and returned with no documented adverse effects. Additional medication training was conducted by regional nurses, and a follow-up case review with management and licensing was planned, with a citation issued.
§ 87411(d)(4)
30 Oct 2024
30 Oct 2024
Found a large two-story center with memory care units, a cafe, and common areas, with adequate food supplies (one week non-perishable and two days perishable) and a sanitary kitchen. Found safety features including hardwired smoke and carbon monoxide detectors, fire alarms, and charged extinguishers, with evacuation drills twice a year and monthly disaster drills on each shift.
28 Aug 2024
28 Aug 2024
Identified hygiene and cleanliness concerns for a resident, including shoes saturated with diarrhea found in a cabinet with the resident’s toothbrush and a malodorous room in the memory care area. Not enough information to confirm that a resident was left in soiled diapers for an extended period, while staff reported meals and dietary needs were met and there was no evidence of dehydration or missing belongings.
28 Aug 2024
28 Aug 2024
Confirmed that allegations regarding resident hygiene needs, malodorous room, and laundry service were substantiated, while allegations of staff leaving residents in soiled diapers, inadequate food service, and safeguarding personal belongings were not substantiated.
§ 87307(a)(3)
§ 87625(b)(3)
§ 87468.1(a)(2)
24 Jun 2024
24 Jun 2024
Identified that a resident fell twice during the period, but only one fall was reported in the incident records. This created a potential health and safety risk for residents, and a citation was issued.
24 Jun 2024
24 Jun 2024
Identified multiple falls of a resident which were not all reported by the facility, posing a potential risk to residents' health and safety.
§ 87211(a)(1)
30 Apr 2024
30 Apr 2024
Found hot water was temporarily unavailable in some resident rooms due to plumbing problems, but residents accessed hot water through vacant rooms after families were notified. Found incontinence and bathing needs were met, and an elevator issue was quickly resolved after a wire caused it to stop, with staff guiding residents and maintaining safety.
30 Apr 2024
30 Apr 2024
Confirmed allegations of no hot water and elevator issues were unsubstantiated, residents' needs for incontinence care and bathing were deemed met.
20 Mar 2024
20 Mar 2024
Found that the allegation of missing personal belongings was unsubstantiated. Interviews with staff and residents indicated items are sometimes misplaced, particularly in the memory care area, but are located and returned, and residents did not express concerns; no deficiencies cited.
20 Mar 2024
20 Mar 2024
Found no evidence to support that medications were mislabeled and overmedicated a resident. Found no evidence that residents' belongings were missing or not safeguarded, and no evidence of inadequate communication with residents' representatives.
18 Mar 2024
18 Mar 2024
Investigated the allegation that medications were not properly stored or administered; interviews and medication records did not provide enough evidence to confirm the issue, and no deficiencies were noted.
15 Jun 2023
15 Jun 2023
Investigated an allegation that one resident attempted to rape another; found insufficient information and no documented plan addressing the involved resident’s sexual behaviors.
§
20 Mar 2024
20 Mar 2024
Reviewed two case-management records dated 06/15/23; exit interview conducted.
15 Jun 2023
15 Jun 2023
Found that on 6/6/23, a resident choked another resident in care, leading to transport to the hospital emergency department; interviews and records showed this was not an isolated incident.
20 Mar 2024
20 Mar 2024
Reviewed and amended prior findings related to a complaint and a case management incident from mid-June.
20 Mar 2024
20 Mar 2024
Interviews and record review conducted, allegation of missing personal belongings unsubstantiated. Residents and staff confirmed appropriate actions taken if item found missing.
18 Mar 2024
18 Mar 2024
Reviewed documentation and conducted interviews, determining insufficient evidence to support the allegation of improper medication storage and administration at the facility.
15 Jun 2023
15 Jun 2023
Confirmed that a resident choked another resident, with evidence showing it was not an isolated incident.
§ 87468.1(a)(2)
07 Apr 2023
07 Apr 2023
Identified that a resident received the wrong medication due to a name mix-up; the resident was sent to the hospital for evaluation and returned with no documented adverse effects, and the family was notified. Issued a citation with a repeat civil penalty to the ED.
07 Apr 2023
07 Apr 2023
Confirmed a medication error occurred due to staff administering wrong medication to resident, resulting in the resident being sent to the hospital for evaluation.
§ 87411
29 Mar 2023
29 Mar 2023
Found that a resident sustained multiple falls between 09/12/22 and 10/26/22, including an unwitnessed fall with a nasal tip fracture and later three rib fractures, with bruising and skin tears. Found no updated care plans to reflect the resident's changing condition during that period.
29 Mar 2023
29 Mar 2023
Identified that a resident received five incorrect medications, with no documented vitals or immediate medical response after discovery, and that relevant medication records were incomplete.
Imposed a $500 immediate civil penalty.
§ 87465(g)
§ 87405(b)
§ 87411(d)(4)
§ 87462(a)
§ 87466
29 Mar 2023
29 Mar 2023
Found that a resident sustained an unexplained injury in care and had multiple falls due to insufficient supervision, including nighttime supervision; evidence indicated staffing gaps and ongoing safety concerns, and a civil penalty was assessed. Not verified that the resident's personal hygiene needs were unmet.
§ 87705(c)(5)
§ 87705(4)
29 Mar 2023
29 Mar 2023
Confirmed that a resident experienced multiple falls resulting in injuries, and insufficient measures were taken to address the resident's changing condition.
§ 87705(4)
§ 87705(c)(5)
03 Mar 2023
03 Mar 2023
Investigated an allegation that records requested from an attorney's office were to be retracted; found the records were no longer needed and the attorney's office confirmed this, leaving the allegation unsubstantiated.
03 Mar 2023
03 Mar 2023
Interviews and documentation showed that the allegation was unsubstantiated, as the requested records were no longer needed by the attorney's office.
06 Jan 2023
06 Jan 2023
Found no evidence to support the allegation that staff are not assisting residents in a timely manner, based on interviews, observations of response times, and checks of pendant/pull-cord use. Found no evidence to support the allegation that staff do not answer the phone when residents call for assistance, based on phone forwarding after 8:00 pm and resident reports of timely responses.
06 Jan 2023
06 Jan 2023
Confirmed that staff responded to residents' needs in timely manner and reliably answered calls forwarded after business hours, with no immediate health or safety issues observed.
14 Dec 2022
14 Dec 2022
Investigated the allegation that a resident did not shower for weeks; found that hygiene needs were met, showers occurred two to three times per week or as needed, with staff on standby to assist.
14 Dec 2022
14 Dec 2022
Investigated allegation of unaddressed resident shower needs; determined insufficient evidence to verify that hygiene needs were not being met, as residents were scheduled to shower several times weekly and caregivers were available to assist.
22 Nov 2022
22 Nov 2022
Found adequate staffing across all shifts and ongoing efforts to hire backup personnel. Found that medications were administered only with physician orders, changes were implemented after orders were received, and there was no evidence of injuries from overmedication.
22 Nov 2022
22 Nov 2022
Found no evidence supporting improper care across nine allegations after interviews with staff and residents, and a walk-through indicated no immediate health or safety concerns.
22 Nov 2022
22 Nov 2022
Reviewed allegations regarding staffing adequacy, administration of medications without orders, and injury due to overmedication; determined all allegations unsubstantiated based on interviews and document reviews.
18 Nov 2022
18 Nov 2022
Found no evidence to support the allegation after reviewing resident records and interviewing staff; because the setting had closed and the complainant did not respond, there was insufficient information to confirm the events.
10 Aug 2022
10 Aug 2022
Investigated an allegation that a resident sustained an unexplained injury and staff failed to obtain timely medical care; found neglect by staff and an inadequate response that led to severe facial injuries. Found insufficient evidence to support the allegation of a questionable death.
18 Nov 2022
18 Nov 2022
Investigated claims of misconduct at a facility but found insufficient evidence to support any allegations due to a lack of information and staff turnover.
15 Nov 2022
15 Nov 2022
Found that an incident involving two residents occurred and the required unusual incident report was not submitted within seven days, resulting in a $1,000 civil penalty for a repeated violation and a formal citation.
§ 87211(a)(1)
15 Nov 2022
15 Nov 2022
Found lack of supervision allowed one resident to assault another resident while in care, with staff interviews and prior incident reports noting a history of aggression and afternoon mood changes.
§ 87101(b)(2)
15 Nov 2022
15 Nov 2022
Determined that on 05/31/22 a staff member left between five and eight residents unsupervised in the memory care unit’s movie theater, leading to a resident falling and sustaining a serious hip fracture. Medical records showed an ER visit and hip surgery, and a $500 civil penalty was assessed.
15 Nov 2022
15 Nov 2022
Confirmed that a resident sustained a severe fracture due to being left unsupervised in a memory care unit, resulting in a $500 civil penalty for the facility.
§ 87101(c)(3)
07 Nov 2022
07 Nov 2022
Identified that the resident's medications were not documented in Centrally Stored Medication and Destruction Records. A $1,000 civil penalty was issued for a repeated violation, and further investigation was needed.
07 Nov 2022
07 Nov 2022
Identified no health and safety hazards during the visit. Observed proper infection control measures, PPE use, screening procedures, secure storage for medications, clean and well-maintained living spaces, functioning smoke and carbon monoxide detectors, adequate food and linens, and appropriate hot water temperature.
07 Nov 2022
07 Nov 2022
Confirmed an incident involving improper documentation of a resident's medications, resulting in a $1,000 civil penalty, with further investigation planned.
§ 87465
07 Nov 2022
07 Nov 2022
Inspection found no health and safety hazards in the facility. All areas were clean and well-maintained, with proper infection control measures in place.
26 Oct 2022
26 Oct 2022
Investigated the allegation of staff retaliation against a resident and found it unsubstantiated after interviews and record review; the Executive Director said there was no eviction letter or retaliation, and changes in the resident’s needs were to be communicated to the resident and family. Noted that prior attempts to interview the resident were hindered by medical condition, and the resident was not told that the complainant’s identity would remain confidential.
22 Oct 2022
22 Oct 2022
Investigated the allegation of a bad odor; found it UNSUBSTANTIATED.
26 Oct 2022
26 Oct 2022
Investigated a claim that a resident sustained injuries from a fall on 10/18/22. Found insufficient evidence that the injuries resulted from a fall; an eyewitness stated the resident did not fall but folded and was caught, and three skin tears were noted later, with staff indicating the resident tends to injure themselves.
26 Oct 2022
26 Oct 2022
Found the allegation that staff inappropriately administered medication to a resident to be unsubstantiated. Interviews and records showed MedTechs are the authorized personnel to dispense and administer medications, and that new medication orders are documented in the resident’s file and in the central storage records.
26 Oct 2022
26 Oct 2022
Investigated allegations of staff retaliation against a resident; determined insufficient evidence to support the claims.
22 Oct 2022
22 Oct 2022
Investigated allegations of falls due to lack of supervision, mismanagement of medications, suspected scabies, failure to safeguard residents’ belongings, not feeding residents, equipment in disrepair, hygiene lapses, and improper disposal of medical waste.
Found insufficient evidence to confirm these allegations; some residents fell but received immediate supervision and medical care, medication records showed no discrepancies, scabies was not confirmed, and equipment and waste-handling practices appeared to be in order.
22 Oct 2022
22 Oct 2022
Investigated allegation of facility being malodorous; not enough information to verify the claim, so it remained unsubstantiated at that time.
22 Oct 2022
22 Oct 2022
Investigated and found multiple allegations including resident falls, medication mismanagement, scabies, safeguarding of personal belongings, feeding issues, equipment disrepair, hygiene needs, and improper medical waste disposal to be unsubstantiated.
08 Oct 2022
08 Oct 2022
Found that memory care activities continued despite staff absences, with leadership and other staff stepping in and outings proceeding with help from a sister center. Found that a large dog in memory care is an emotional support animal staying in the owner's room and did not bother staff or residents.
08 Oct 2022
08 Oct 2022
Found insufficient evidence to corroborate the allegations that residents did not receive showers as needed and that staff lacked adequate dementia-care training. Found insufficient evidence to corroborate that the administrator was not effectively managing.
08 Oct 2022
08 Oct 2022
Reviewed allegations regarding residents not getting showers, insufficient staff training, and ineffective facility management; determined all claims were unsubstantiated based on interviews and records.
07 Oct 2022
07 Oct 2022
Identified that an earlier penalty was issued in error due to a technical glitch, and issued a corrected penalty of $1,000.
07 Oct 2022
07 Oct 2022
Corrected deficiency report issued with a reduced civil penalty after a computer glitch led to an incorrect violation being cited in error.
28 Sept 2022
28 Sept 2022
Found that visitors wore masks as required, addressing the allegation that staff were not ensuring mask usage. Identified pull cords in memory care in disrepair with delayed responses to resident calls, and confirmed residents are showered about 2–3 times weekly or as needed, per interviews and logs.
28 Sept 2022
28 Sept 2022
Found medications were centrally stored for three residents, with each resident having an individual labeled basket; MedTechs dispensed to one resident at a time and updated the MAR after administration, including notes when a dose was refused. Found records from July through September 2022 for the three residents were complete, and interviews with MedTechs supported the procedures; no clear evidence supported the two specific allegations about central storage and MAR documentation.
28 Sept 2022
28 Sept 2022
Found no deficiencies. Observed proper infection control, adequate food stocks, sanitary kitchen and dining areas, secured MedTech rooms, well-maintained common spaces and outdoor areas, and completed reviews of resident and staff files along with medication records.
28 Sept 2022
28 Sept 2022
Investigated the allegation that visitors’ temperatures were no longer taken for COVID screening and found that updated guidance was followed, with continued encouragement of masking for residents, staff, and visitors.
28 Sept 2022
28 Sept 2022
Investigated improper documentation of medications on centrally stored medication records during a case management visit tied to a prior complaint about staff dispensing medications not prescribed to a resident. Found incomplete documentation on central storage records and noted a civil penalty for repeated violation; exit interview conducted and appeal rights explained.
§ 87465
28 Sept 2022
28 Sept 2022
Confirmed allegations about non-operational emergency call buttons in the Memory Care Unit, while other allegations regarding staff wearing masks and residents being showered timely were not substantiated.
§ 87303(a)(2)
17 Sept 2022
17 Sept 2022
Found insufficient evidence to support understaffing; staffing levels matched schedules and residents reported no issues. Found restrooms stocked with toilet paper and towels; staff wore gloves and followed proper hand hygiene during food preparation; and residents were not charged for general hygiene supplies.
17 Sept 2022
17 Sept 2022
Found both allegations unsubstantiated after interviews, records review, and on-site observations. Observed clean rooms with fresh smells and routine cleaning with no complaints reported.
17 Sept 2022
17 Sept 2022
Investigated allegations that residents' hygiene was not maintained and that diapers were not changed promptly. Observed that four memory care staff consistently cleaned their assigned residents every morning and performed showers per schedule, though some residents refused, and that staff check incontinent residents every two hours and change diapers about three times per day; ten residents confirmed staff checks every two hours and changes as needed.
17 Sept 2022
17 Sept 2022
Confirmed that allegations of cleanliness and odor issues at the facility were unsubstantiated based on interviews, record reviews, and observations.
17 Sept 2022
17 Sept 2022
Investigated allegations of staff not maintaining residents' hygiene and not changing diapers in a timely manner were found to be unsubstantiated based on observations, interviews, and record reviews. Residents were reported to be well-kept and diaper changes were done regularly as per schedule.
14 Sept 2022
14 Sept 2022
Identified miscommunication among staff resulting in the responsible party not being notified about an unusual incident and a failure to prevent a resident from wandering away.
§ 87211(a)(1)
§ 87705(k)(6)
14 Sept 2022
14 Sept 2022
Identified twelve incidents dated 08/03/22 to 08/22/22 that were not submitted within seven days as required. Noted that an exit interview was conducted and appeal rights were explained to the Executive Director.
14 Sept 2022
14 Sept 2022
Found no evidence supporting the allegation that staff did not prevent a resident from physically abusing another resident.
14 Sept 2022
14 Sept 2022
Identified incidents of not timely reporting unusual incidents to authorities.
§ 87211(a)(1)
03 Sept 2022
03 Sept 2022
Found insufficient information to support the allegation that staff did not administer medications as prescribed or failed to seek timely medical care for a resident; interviews and records showed no missed medications and a toe infection led to a hospital visit with family involvement.
03 Sept 2022
03 Sept 2022
Investigated allegations of medication mismanagement and delayed medical care; found insufficient evidence to support claims of missed medication doses or lack of timely medical attention for a resident with an infected toe.
27 Aug 2022
27 Aug 2022
Determined that the six-week lack of hot water allegation had already been addressed in a prior complaint, and that the water heater had not failed since its repair.
27 Aug 2022
27 Aug 2022
Found that the allegation that residents were not getting adequate food service due to months without a chef was not supported, with records showing a new chef began on 08/02/21 and most residents reporting the food as adequate.
27 Aug 2022
27 Aug 2022
Confirmed inadequate food service allegations were unsubstantiated after interviews with residents and facility staff. New chef hired to address concerns.
21 Aug 2022
21 Aug 2022
Found hot water issue had been resolved earlier and no ongoing problem reported; found no evidence of ants and pest control visits ongoing; found an emotional support dog with full documentation being walked daily on a leash, and concluded the allegations had no sufficient basis.
21 Aug 2022
21 Aug 2022
Reviewed allegations of disrepair, vermin, and policy violations at the facility. Insufficient evidence to support the claims.
10 Aug 2022
10 Aug 2022
Investigated complaints of neglect and unexplained injury, determining insufficient evidence for the allegation of questionable death, but neglect/lack of care substantiated when a resident didn't receive timely medical attention and suffered severe facial injuries.
§ 87464(d)
§ 87469(c)(3)
02 Feb 2022
02 Feb 2022
Found medication documentation incomplete for several residents, including three prescribed medications not documented and a bottle missing a start date. Identified that meals appeared nutritious and were provided, interviews limited by COVID-19, and that medication training documentation and the posting of required notices in the main entry needed attention.
02 Feb 2022
02 Feb 2022
Found staffing sufficient to meet residents’ needs, with timely responses and coverage when someone called in sick, and residents engaging in activities and programs.
Found hygiene needs met, meals provided with fruits and vegetables and menu options, a clean and safe environment, and COVID-19 precautions in place.
02 Feb 2022
02 Feb 2022
Confirmed multiple issues with medication administration, training, and signage at the facility. Nutritious food serving allegation was unsubstantiated.
§ 1569.69(a)(1)
§ 1569.33
§ 87465(h)(6)
17 Dec 2021
17 Dec 2021
Investigated the allegation that resident #1 damaged store items during an outing, and found insufficient evidence to conclude that staff failed to properly supervise the resident.
28 Oct 2021
28 Oct 2021
Investigated allegations that staff interfered with residents' ability to communicate with family and that residents were isolated. Interviews and file reviews found no evidence supporting these claims.
03 Nov 2021
03 Nov 2021
Identified that a resident exited through an egress door without staff supervision, wandered down the street, and was escorted back after being seen by a family member; another resident was found near the alarm door and returned to their room.
03 Nov 2021
03 Nov 2021
Confirmed allegations of a resident exiting the facility unsupervised due to a malfunctioning egress door.
§ 87705(k)(6)
28 Oct 2021
28 Oct 2021
Investigated four allegations and found them unsubstantiated after reviewing resident records and interviewing staff: a resident left in urine, not repositioned per physician orders, signs of skin breakdown in room 102, and staff not meeting residents’ needs.
28 Oct 2021
28 Oct 2021
Found that the resident was briefly at a different location and that the records were not sent there. The complainant confirmed the records had been received prior to this investigation, so the allegation was not supported.
28 Oct 2021
28 Oct 2021
Investigated allegations of staff interfering with residents' communication with family and isolating residents; both allegations were found to be unsubstantiated based on interviews and file reviews.
21 Oct 2021
21 Oct 2021
Found entry screening and infection-control measures were in place, with staff masked on entry, a screening area, posted reminders, and PPE available. Found living areas clean and well maintained, with medications locked, detectors operational, fire extinguishers in place (last inspected 08/27/2021), adequate food storage, and space for six residents.
21 Oct 2021
21 Oct 2021
Confirmed compliance with infection control procedures and safety measures for residents and staff at the facility.
17 Sept 2021
17 Sept 2021
Found no health and safety hazards preventing license approval; compliance with Title 22 regulations noted, although staff files were incomplete and required updating.
17 Sept 2021
17 Sept 2021
Conducted unannounced pre-licensing visit, found facility in compliance with regulations, no health or safety hazards identified.
15 Sept 2021
15 Sept 2021
Found that toxic materials were kept locked and inaccessible to residents, and any lock issues were addressed promptly. Found toileting needs were attended to in a timely manner with staff on duty, and residents reported their needs were met.
15 Sept 2021
15 Sept 2021
Confirmed allegations of resident access to toxic materials were unsubstantiated after LPAs found all hazardous substances locked and inaccessible. Allegations of staff neglecting resident toileting needs were also unsubstantiated, with interviews and observations showing proper care provided.
14 May 2021
14 May 2021
Found that hot water issues were related to pumps; at the time, all water heaters were functioning and temperatures ranged from 108 to 114 degrees Fahrenheit. Trash disposal followed routine, with waste moved from residents’ rooms to outdoor bins and staff confirming proper disposal; overall, findings did not indicate ongoing problems related to these concerns.
14 May 2021
14 May 2021
Confirmed allegations of broken hot water system were unsubstantiated; waste disposal procedures were found to be proper.
29 Apr 2021
29 Apr 2021
Identified Allegation 3 about a non-working first-floor bathroom with a door that would not close.
Identified Allegation 1 about residents not fed an adequate amount of food as not supported by available food and weight data, and Allegation 2 about ombudsman posters as posted.
§ 87303(a)
29 Apr 2021
29 Apr 2021
Confirmed that one bathroom was not functional, but residents are adequately fed and ombudsman poster was posted.
10 Jun 2020
10 Jun 2020
Inspected facility with non-compliance related to fire safety, medication storage, cluttered outdoor areas needing correction.
19 May 2020
19 May 2020
Confirmed successful completion of COMP II by the applicant/administrator during a telephone call with CAB analyst.
17 Dec 2019
17 Dec 2019
Visited facility with LPA. Area inspected for safety and compliance. Noncompliance noted and will be addressed.
24 Oct 2019
24 Oct 2019
Confirmed removal of a staff member due to a criminal conviction after an unannounced visit by a Licensing Program Analyst.
