Pricing ranges from
    $3,000 – 3,900/month

    Glen Park at Valley Village

    5527 Laurel Canyon Blvd, Valley Village, CA, 91607
    3.7 · 24 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $3,000+/moSemi-privateAssisted Living
    $3,600+/mo1 BedroomAssisted Living
    $3,900+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.7
    • Meals

      3.5
    • Building

      3.9
    • Value

      3.5

    Location

    Map showing location of Glen Park at Valley Village

    About Glen Park at Valley Village

    Glen Park at Valley Village sits in the San Fernando Valley and is part of the Glen Park Retirement Community, with over 35 years of care experience. This is a single-story residential health care facility with both assisted living and memory care services, so you'll find a focus on safety and support for people who need help with dementia, daily living, or behavior issues. There's a separate memory care building for folks with Alzheimer's and other memory problems, and the whole community uses video cameras, alarmed exits, and wander alert bracelets to keep track of people who might get lost or need extra support if they walk off. You'll see private rooms and semi-private options, with wheelchair accessible showers, full tubs, and private dining rooms, and they let people keep cats and dogs.

    The community stays active with a full-time activity director running art classes, stretching, yoga, outings, cooking classes, karaoke, gardening, foreverFIT, brain fitness, and live entertainment. There's a library, recreation rooms, courtyards, outdoor and indoor spaces, and a pet therapy program, and the recreation programs make a big deal out of social interaction, independence, and sensory stimulation. They offer restaurant-style dining with vegetarian, low-sodium, and sugar-free meals, and a nurse is on site daily with licensed staff on hand at all times. You'll see medication aides, memory impairment specialists, and state-certified aides, and the staff is trained to support those with diabetic, incontinence, and behavioral care needs, and they're equipped for heavier care like help with bathing, dressing, grooming, wheelchair use, and even behavioral needs like physical aggression or wandering.

    The property is gated and uses 24/7 video surveillance, with delayed egress and a computerized wander alert system for extra safety, so residents who might walk off are still protected, and they also allow for residents who can manage their own medications, but help is available to administer injections and do monitoring. Laundry and housekeeping are provided, and the community offers transportation for errands, appointments, or outings, with complimentary rides and paid options, and parking for those who drive. They offer assisted living, memory care, respite care, day programs, and can support those at the end of life with special hospice partnerships, and families can arrange for 1:1 caregiver care if needed, including private rooms for isolation if needed for COVID-19. Faith and community are also covered, with devotional services both on and off site, and there's an overall ethos that puts respect, personal care, cleanliness, and healthful eating at the center.

    You'll find Glen Park at Valley Village is family-owned and CARF accredited since 2017, with an emphasis on comfort, safety, and person-centered services. The community sits in a walkable neighborhood of Valley Village, near coffee shops, the Bernardi Senior Center, and public transit. With individualized care plans, activities, and specialized staff for memory impairment and behavioral care, they work at making life as comfortable and safe as they can for folks with different support needs.

    People often ask...

    State of California Inspection Reports

    78

    Inspections

    23

    Type A Citations

    26

    Type B Citations

    6

    Years of reports

    04 Sept 2024
    Reviewed allegations of medication errors, resident abuse, hidden health conditions, theft, threats, and unlawful evictions, finding no substantial evidence to support the claims.
    22 Aug 2024
    Investigated allegations included inadequate supervision leading to resident harm, unmet medical needs due to medication staff unavailability, and improper reporting of incidents. Determined insufficient evidence to substantiate any of the claims, resulting in all allegations being unproven.
    22 May 2024
    Confirmed allegations of bed bugs and mishandling of residents' belongings; allegations of not meeting clients' needs were unsubstantiated.
    • § 87217(b)
    • § 87468.1
    15 May 2024
    Confirmed allegation that facility staff did not notice resident's absence for nearly three weeks.
    • § 1569.312(a)
    15 May 2024
    Reviewed the facility's medication records and conducted interviews with staff, finding no evidence of stolen medications or falsified records.
    15 May 2024
    Identified deficiencies related to missing medication and personnel records during the visit.
    • § 87412(h)
    • § 87465(h)(6)
    14 May 2024
    Confirmed violation of personal rights but found no evidence of staff retaliation against resident.
    • § 87468.2
    26 Apr 2024
    Confirmed illegal eviction allegation; eviction notice did not comply with regulations.
    • § 87224(d)
    09 Apr 2024
    Reviewed allegations of staff not meeting minimum qualifications, found documents show staff met requirements as per the department.
    03 Apr 2024
    Confirmed allegations of staff tying up resident doors and refusing to let residents leave were not supported by interviews and observations. Similarly, the claim that residents were denied food was also not supported by evidence gathered during the visit.
    12 Mar 2024
    Identified deficiencies in resident care and safety during an unannounced inspection.
    • § 87309(a)
    • § 80072(a)(2)
    31 Jan 2024
    Investigated allegations of sexual assault between two residents, with reports submitted to multiple agencies for further action.
    27 Jan 2024
    Inspection confirmed cleanliness and compliance with regulations in the kitchen/dining area.
    05 Oct 2023
    Identified deficiency during visit, civil penalties assessed.
    • § 87355(e)(2)
    29 Sept 2023
    Investigated allegations regarding falsified resident cash records and commingled funds, finding insufficient evidence to prove violations occurred.
    29 Sept 2023
    Identified issues with safeguarding residents' cash and valuables, found insufficient surety bond coverage for the amounts handled, and noted mishandling of residents' funds due to lack of supporting documentation, leading to a total refund determination of $9,038 for specific residents.
    • § 87217(g)(1)
    • § 87216(1)
    • § 387217(c)(1)
    16 Aug 2023
    Confirmed that residents are not locked inside the facility and found that the facility is not understaffed based on interviews and physical plant tour.
    06 Jul 2023
    Identified deficiency in medication storage during visit, one citation issued.
    • § 87465(a)(6)
    13 Jun 2023
    Investigated an allegation that a facility failed to maintain a comfortable temperature; findings showed a room had an air blocker added to an air vent following a complaint, while temperature measurements and resident interviews indicated that room temperatures were within a comfortable range according to regulations.
    24 May 2023
    Confirmed presence of bed bugs in resident's room and substantiated allegation of inadequate response to pest infestation.
    • § 87468.1
    30 Mar 2023
    Confirmed mismanagement of resident medications, evidenced by incorrect medications being given to residents, improper labeling of medication boxes, and unorganized medication storage.
    • § 87465
    17 Mar 2023
    Investigated allegations of improper use of resident medication, staff unqualified for their roles, failure to prevent resident wandering, denial of access to a resident, unaddressed medical condition changes, and unsafe living conditions. All allegations were deemed unsubstantiated based on insufficient evidence.
    10 Mar 2023
    Confirmed failure to notify POA about resident's hospitalization. Deficiencies were observed and citations were issued.
    • § 87211(a)(1)
    14 Feb 2023
    Investigated the allegation of a resident sustaining unexplained bruising; determined to lack sufficient evidence to support the claim, rendering it unsubstantiated.
    14 Feb 2023
    Confirmed a resident fell and was left on the floor until the following morning. Inadequate support for resident's basic needs was not substantiated.
    • § 87468.2(a)(4)
    10 Feb 2023
    Confirmed that the facility did not inform the family members and the CCLD about a resident being hospitalized. An allegation regarding the return of specific items to family members was unsubstantiated.
    • § 87211(a)(1)
    07 Feb 2023
    Confirmed facility abandoned resident and failed to return personal belongings, but did not issue a refund.
    • § 87468.1(a)(2)
    04 Jan 2023
    Identified deficiencies in various areas of the facility were cited during the inspection.
    • § 87303(e)(2)
    • § 87309(a)
    • § 87303(a)(1)
    04 Jan 2023
    Confirmed staff did not report incidents in a timely manner.
    • § 87211
    15 Nov 2022
    Investigated allegations of staff hitting, pulling hair, and not preventing physical abuse were deemed unsubstantiated due to insufficient evidence. Resident needs were found to be adequately met.
    15 Nov 2022
    Identified deficiencies in incident reporting and notification procedures during a surprise follow-up visit.
    01 Nov 2022
    Confirmed failure to report incidents to regulatory agencies as required.
    • § 87211(a)(1)
    01 Nov 2022
    Confirmed allegations of failing to create a safe environment, failing to meet hygiene needs, and failing to treat residents with dignity and respect were unsubstantiated due to insufficient evidence.
    07 Sept 2022
    Confirmed lack of staff presence and on-duty supervision in the facility, resulting in a violation of regulations.
    • § 87411(a)
    07 Jun 2022
    Interviews and audits were conducted following a complaint about handling resident financial information, with no evidence found to support the claim.
    12 Apr 2022
    Identified deficiencies in the facility include holes in walls and ceilings, with exposed wiring observed.
    • § 87303
    06 Apr 2022
    Confirmed that there was no evidence to support a claim of unlawful eviction of a resident while in care.
    06 Apr 2022
    Identified deficiencies in personnel and resident records, as well as medication administration during the inspection.
    • § 87411(f)
    • § 87411(c)(1)
    • § 87463(c)
    • § 87465(a)(4)
    29 Mar 2022
    Reviewed allegations of incident report filing, which were unsubstantiated.
    24 Mar 2022
    Investigated claim of failure to follow up with a resident's doctor appointments; determined there was insufficient evidence to support the allegation.
    18 Mar 2022
    Unsubstantiated allegations of abuse, mishandling, and theft were investigated at the facility, with residents and staff denying any wrongdoing.
    18 Mar 2022
    Investigated several allegations including medication errors, falls, wandering, unqualified staff, and unmet needs, with all allegations lacking sufficient evidence to confirm claims.
    16 Mar 2022
    Confirmed insufficient evidence to support allegations related to medication administration, incident reporting, care and supervision, and prevention of contacting emergency services.
    03 Mar 2022
    Confirmed that appropriate parties were not notified of a resident's incident, but found no evidence of sexual abuse allegations.
    • § 87211(c)
    26 Jan 2022
    Identified deficiencies in infection control practices and staff association during an annual visit to the facility.
    • § 87468(a)
    • § 87355(e)(2)
    • § 87468.1(a)(11)
    • § 87211(a)(2)
    • § 87303(e)(2)
    21 Dec 2021
    Confirmed allegations of residents not signing an admissions agreement were unsubstantiated. Also, allegations of staff not providing a comfortable environment for residents were unsubstantiated.
    21 Dec 2021
    Confirmed illegal eviction notice given to resident due to insufficient notice period and missing required information, substantiating the allegation.
    • § 87224(a)
    21 Dec 2021
    Identified deficiencies during the unannounced inspection visit included expired staff certifications, unauthorized staff working, and incomplete background checks for key personnel.
    • § 87355(e)(2)
    • § 874069
    16 Dec 2021
    Identified deficiencies in staffing records during a surprise inspection visit. Penalties were issued as a result.
    • § 87355(e)(2)
    04 Dec 2021
    Reviewed allegations of scabies, inadequate food service, untimely diaper changes, rough handling by staff, and failure to report changes in a resident's condition; all found to lack sufficient evidence.
    03 Dec 2021
    Confirmed allegations of inadequate food service and insufficient staffing were deemed unsubstantiated after interviews and observations were conducted.
    09 Nov 2021
    Confirmed staff failed to provide adequate training and oversight in the administration of medications, resulting in a resident's death.
    • § 1569.69(a)(1)
    19 Oct 2021
    Confirmed a failure to provide resident records to an authorized representative.
    • § 87468.2(19)
    19 Oct 2021
    Allegations of staff hitting a resident and residents not being afforded privacy were investigated. The Department was unable to confirm the allegations and deemed them unsubstantiated.
    15 Sept 2021
    Allegations of denying residents phone calls and withholding their mail were investigated, with no evidence found to support the claims.
    01 Jul 2021
    Reviewed allegation of illegal eviction, found insufficient evidence to substantiate claim; resident planning to relocate voluntarily within 30 days.
    01 Jul 2021
    Reviewed allegation of illegal eviction, found no evidence resident was evicted. Resident voluntarily moved to another facility after police incident.
    22 May 2021
    Investigated three allegations: staff not providing a safe environment leading to resident falls, resident room not maintained in good repair due to a leaking ceiling, and staff not meeting resident's hygiene needs by failing to assist with showers. All allegations deemed unsubstantiated.
    17 Feb 2021
    Investigated an allegation regarding medication handling and found no issues or deficiencies.
    05 Feb 2021
    Confirmed that resident #1 was not denied phone calls and was provided with their mail.
    04 Feb 2021
    Determined that the facility didn't choose the hospital for a resident; emergency services made the decision based on medical information provided. The allegation regarding hospital selection wasn't supported by evidence.
    04 Feb 2021
    Confirmed a violation regarding a resident acquiring a communicable disease while in care, resulting in a substantiated allegation.
    • § 87464(f)(1)
    • § 87464(f)(1)
    • § 87468.1(a)(2)
    04 Feb 2021
    Reviewed allegation regarding charging resident for attendant to accompany to medical appointments. Based on admission agreement and facility policy, allegation deemed unsubstantiated at this time.
    04 Feb 2021
    Confirmed pressure injuries to Resident #1 and assessed civil penalty, while scabies outbreak and staffing insufficiency allegations were deemed unsubstantiated.
    • § 87464(f)(1)
    • § 87464(f)(1)
    31 Jan 2021
    Interviews with staff and witnesses revealed that the complaint about the resident being transported to the hospital without notification to their representative was not substantiated, and the allegation of inappropriate behaviors by a resident's roommate was also deemed unsubstantiated.
    30 Jan 2021
    Investigated the allegation of illegal eviction regarding a resident, finding insufficient evidence to support the claim. The eviction notice was deemed lawful, and no conclusive information was found to prove the resident was refused reentry.
    12 Mar 2020
    Confirmed allegations of personal items being confiscated were found to be unsubstantiated, as residents do not have personal items provided by the facility. Allegations of staff allowing residents to use drugs were also unsubstantiated due to lack of evidence.
    06 Mar 2020
    Identified deficiencies in handling resident funds during the visit.
    • §
    27 Feb 2020
    Investigated the allegation that there was no current administrator. Confirmed presence of a current administrator after interviews and review of records, making the allegation unsubstantiated.
    26 Feb 2020
    Investigated the allegation of wrongful eviction, found it to be unfounded as the resident returned to the facility the same day they were discharged from the hospital.
    13 Feb 2020
    Investigated an incident involving a resident sent to the hospital, with further inquiry needed after reviewing information and conducting staff interviews.
    07 Feb 2020
    Determined that the complaint about unmet resident needs was unsubstantiated, as the facility followed appropriate procedures based on regulations. No citations issued during the visit.
    30 Jan 2020
    Conducted inspection found no issues in food storage, staff records, medication handling, client records, planned activities, and disaster drills.
    28 Jan 2020
    Conducted annual inspection found all areas met standards, no hazards noted. Return visit required to complete assessment.
    16 Jan 2020
    Investigated allegations that staff failed to observe a resident's change in condition and failed to ensure proper medical/psychiatric care; both allegations were unsubstantiated based on interviews and record reviews.
    16 Jan 2020
    Reviewed allegations of staff failing to observe a resident's change in condition and failing to ensure proper medical/psychiatric care. Findings were unsubstantiated based on interviews, records, and a tour of the facility.
    16 Oct 2019
    Investigated an incident where one resident brought another into their room and kissed them in the facility library. Found the second resident, who has dementia, had no recollection of the event.
    07 Oct 2019
    Determined that the allegation of staff not allowing residents to attend a day program was unproven, as interviews and records indicated residents chose not to go themselves.
    © 2025 Mirador Living