Pricing ranges from
    $2,100 – 4,000/month

    Valley Silvertown

    6833 Fallbrook Ave, West Hills, CA, 91307
    • Assisted living
    • Memory care

    Pricing

    $2,100+/moSemi-privateAssisted Living
    $3,400+/moStudioAssisted Living
    $4,000+/mo1 BedroomAssisted Living
    $3,200+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.03 · 110 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      3.9
    • Building

      4.2
    • Value

      3.8

    Location

    Map showing location of Valley Silvertown

    About Valley Silvertown

    Valley Silvertown sits in the West Hills neighborhood and serves as a licensed Residential Care Facility for the Elderly in California, providing long-term care for seniors with different needs and abilities, and there's no reason to dance around the fact that they don't accept Medicare unless the Centers for Medicare & Medicaid Services certifies them, but they do offer a variety of services including assisted living, nursing home care, memory care, independent living, and even hospice support, all within their 183 licensed beds. The living spaces include studios, one-bedrooms, semi-private, and even luxury suites, with some rooms featuring balconies and individual controls for heating, air conditioning, and cable TV, so there's comfort and some independence, and most units have private bedrooms and sometimes a kitchenette, and residents can have pets like dogs and cats, although they don't allow smoking indoors. You'll see people eating through their restaurant-style dining, but they also have room service and guest meal options, and for daily living they've got staff on hand twenty-four hours a day, awake and ready to help, including skilled nurses, a doctor on call, and several visiting professionals like podiatrists, dentists, and therapists in physical, occupational, and speech care.

    Safety is handled with secure buildings and technology like bracelets that help prevent wandering, especially in the separate memory care building, which is designed for people with dementia or Alzheimer's, and that specific area also handles behavior care, accommodates residents with serious behavior issues, and looks after people who may be at risk for getting lost or leaving the property. There's standby help with transferring, such as with mechanical lifts, and staff can give reminders or help with bowel and bladder incontinence for those who need it, making sure everyone's medical and wellness needs get checked on-including diabetic care where staff monitor blood sugar and help with insulin shots, while RNs and medication technicians manage medicine safely.

    Valley Silvertown makes living easy with things like free transportation, parking, homecare onsite, and activities both inside and outside the building to keep people engaged, including programs for those with memory challenges, so there's always something on the calendar, whether it's devotional services, visits to the onsite beautician, social events, or health and wellness activities, and they set up areas both indoors and outdoors for relaxing or socializing, all wheelchair accessible, with Wi-Fi and high-speed internet for those who want to keep up with the outside world. Residents have access to a range of staff trained in memory care, and personalized care plans help keep everyone comfortable and well cared for at whatever level they need, while the facility itself tries to offer a balance of independence and personal help, letting people make friends or pursue hobbies without the worry of chores. With a focus on successful aging and a mission to help people live happier and with purpose, Valley Silvertown supports body, mind, and spirit, always trying to provide a welcoming setting with private or shared rooms, and they encourage anyone interested to reach out for more information, since current availability isn't reported.

    People often ask...

    State of California Inspection Reports

    53

    Inspections

    14

    Type A Citations

    19

    Type B Citations

    6

    Years of reports

    18 Jun 2024
    Investigated allegations of staff violating a resident's personal rights and failing to meet the resident's needs; determined insufficient evidence to prove either allegation.
    15 May 2024
    Investigated unlicensed staff working and staff asleep on duty, both confirmed. Unhygienic staff allegation unsubstantiated.
    • § 87355(e)(1)
    21 Feb 2024
    Investigated allegations of a resident sustaining fractures and missing medication were unsubstantiated based on interviews and record reviews.
    13 Feb 2024
    Inspection confirmed facility compliance with regulations and found no deficiencies.
    09 Jan 2024
    Confirmed allegations regarding staff training and laundry service. Unsubstantiated allegations of residents in wet briefs and malodorous facility. No pests observed.
    • § 87411(d)
    • § 87307(a)(3)
    09 Jan 2024
    Confirmed inadequate staffing and failure to provide itemized charges for residents, but unsubstantiated claims of overcharging and illegal evictions.
    • § 87411(a)
    21 Dec 2023
    Confirmed successful completion of COMP II components during phone call with CAB analyst at Department of Social Services.
    06 Dec 2023
    Confirmed that residents' dietary needs were met, as food temperature, quantity, and specific diets were all satisfactory. No immediate health or safety hazards observed.
    06 Dec 2023
    Investigated allegations regarding resident care, including access to medical device, grooming assistance, and supervision, found to be unsubstantiated. No immediate health or safety concerns observed during the visit.
    29 Nov 2023
    Confirmed no immediate health or safety hazards during the visit.
    29 Nov 2023
    Confirmed terms of admission agreement not followed, but improper eviction notices allegation unsubstantiated. No immediate health or safety hazards observed during visit.
    • § 87507(f)
    12 Oct 2023
    Interviews and observations revealed that residents are provided with a sufficient variety and quality of food, addressing the allegation of improper food service.
    12 Oct 2023
    Identified strong odors of urine in one resident's room, but found insufficient evidence of inadequate provision of clean bedding.
    • § 87303(a)
    03 Oct 2023
    Confirmed inappropriate behavior by staff towards a resident and failure to report it, along with unauthorized construction work within the facility.
    • § 1569.50(a)(3)
    • § 87305(a)
    • § 87211(c)
    • § 87207
    20 Sept 2023
    Investigated unwanted sexual advance incident. Staff member placed on leave.
    13 Sept 2023
    Investigated unwanted sexual advance allegation by staff towards resident. Conducted interviews and reviewed records.
    13 Sept 2023
    Confirmed allegations of operating without an administrator, unexplained bruising, and improper medication disposal were unsubstantiated due to insufficient evidence.
    20 Jul 2023
    Investigated a complaint of staff not responding to a resident's call button in a timely manner; found staff generally responded within a reasonable time, with many residents noting responses within 3-5 minutes.
    10 Jun 2023
    Confirmed multiple falls and medication administration issue. No health and safety hazards found.
    • § 87465(a)(4)
    • § 87466
    11 May 2023
    Confirmed staff did not respond promptly to residents' call button requests, and substantiated that a resident did not receive showers as per their care plan and did not receive a modified diet as ordered by a physician.
    • § 87411(a)
    • § 87555(b)(7)
    08 Feb 2023
    Confirmed presence of cockroaches in the kitchen, with fumigation delayed but pest control services scheduled.
    • § 87555(b)(27)
    08 Feb 2023
    Identified deficiency in required documentation for change of Administrator.
    • § 87211
    30 Nov 2022
    Identified inappropriate touching between residents, leading to a deficiency citation.
    • § 87705
    04 Nov 2022
    Determined no evidence of negligence caused a resident's fall and injury at the facility; the allegation was deemed unsubstantiated.
    02 Nov 2022
    Confirmed allegations of failing to refill a resident's medication were unsubstantiated after interviews and record review.
    24 Oct 2022
    Confirmed allegations of lack of clean linen, room cleaning, and clean clothing due to understaffing during COVID outbreak. Other allegations of failure to notify family of resident's fall and safeguard personal items found to be unsubstantiated.
    • § 87468.1(a)(2)
    21 Oct 2022
    Confirmed alcohol consumption by staff during shift and failure to provide proper care and supervision to residents.
    • § 87411(a)
    21 Oct 2022
    Confirmed failure to provide showers, proper incontinence care, and repositioning every 2 hours for a resident, as well as lack of sheets and pillowcases on the bed and a bucket of urine in the room.
    • § 87464(d)
    • § 87307(3)(c)
    • § 87303(a)
    06 Oct 2022
    Inspection found the facility in compliance with regulations, no citations issued.
    16 Sept 2022
    Allegation regarding food quality at the facility was investigated and found to be unsubstantiated, as residents were satisfied with the food being served.
    14 Sept 2022
    Confirmed a delay in staff response to a resident's fall and unsubstantiated a claim of lacking a qualified administrator at the facility.
    • § 87468.1(a)(2)
    09 Sept 2022
    Confirmed that a resident felt unsafe due to another resident's dog causing disturbances and potential safety concerns.
    • § 87468.1(a)(2)
    24 Aug 2022
    Verified altercation between two residents resulting in one resident sustaining a bloody nose; residents separated and room switch implemented pending consultation with physicians. No further action required.
    24 Aug 2022
    Confirmed a complaint about a dog causing safety concerns for residents.
    08 Aug 2022
    Investigated the allegation that a resident was assaulted by a roommate; found no evidence to support the claim and determined it as unsubstantiated.
    27 Jul 2022
    Confirmed COVID prevention measures were recommended and discussed during a facility tour with staff and health officials.
    10 May 2022
    Allegation of lack of supervision resulting in inappropriate interactions between residents was investigated and deemed unsubstantiated due to lack of evidence.
    03 Sept 2021
    Confirmed proper infection control procedures, food storage compliance, operational fire safety measures, well-furnished resident rooms, and safe outdoor areas during the inspection.
    23 Jun 2021
    Confirmed insufficient staffing, uncomfortable temperatures, but did not find neglect regarding resident care needs or falls.
    • § 87411(a)
    • § 87303(b)
    08 May 2021
    Reviewed allegations of staff misconduct, including inappropriate behavior during shower assistance and the potential streaming of a resident, with mixed findings.
    • § 87777(a)(2)
    14 Apr 2021
    Confirmed insufficient evidence of cleanliness but substantiated the presence of insects. No issues with facility maintenance found.
    • § 87303(a)
    21 Oct 2020
    Found pests present, posing potential health and safety risks, with pest control measures verified through documentation and interviews.
    • § 87303(a)
    04 Sept 2020
    Investigated inappropriate behavior between two residents.
    03 Apr 2020
    Confirmed a positive case of COVID-19 among staff members and residents at the facility.
    09 Mar 2020
    Found deficiencies in medication administration documentation and hazardous construction equipment left accessible to residents during an inspection.
    • §
    • §
    09 Mar 2020
    Confirmed concerns with delayed food service due to short staffing on certain occasions. Unsubstantiated allegations regarding toileting needs and medication administration.
    • § 87411(a)
    21 Jan 2020
    Conducted unannounced visit and interview with new resident. Resident receiving appropriate care with no health or safety issues identified.
    15 Jan 2020
    Reviewed allegations of inadequate food quality resulting in weight loss and residents not able to order food in a timely manner, and found insufficient evidence to support the claims. Also investigated concerns of residents being left in the dining room after eating, and determined there was no evidence to substantiate the allegation.
    03 Jan 2020
    Found allegations of residents having to wait a long time for assistance were supported by interviews and observations during the visit. Staff are aware of the issue and efforts are being made to address staffing needs based on residents' requirements.
    • § 87468.1(a)(2)
    26 Nov 2019
    Confirmed allegations of facility operating without an Administrator and failing to prevent residents from smoking were unsubstantiated. Allegation of failure to provide transportation as per agreement was also unsubstantiated as facility arranged alternate transportation.
    15 Nov 2019
    Investigated a complaint about spicy food and found it unsubstantiated after interviews revealed food seasoned only with black pepper and residents did not find it spicy.
    14 Nov 2019
    Investigated allegations of poor food quality, insufficient food supply, and lack of a designated smoking area; found all claims unsubstantiated after interviews and observations.
    04 Oct 2019
    Investigated concerns about dust and noise from construction affecting residents and staff, and found no substantial issues; workers were mindful, and residents were relocated to minimize disturbance.
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