Pricing ranges from
    $2,100 – 4,000/month

    Valley Silvertown

    6833 Fallbrook Ave, West Hills, CA, 91307
    • Assisted living
    • Memory care

    Pricing

    $2,100+/moSemi-privateAssisted Living
    $3,400+/moStudioAssisted Living
    $4,000+/mo1 BedroomAssisted Living
    $3,200+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.03 · 110 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      3.7
    • Amenities

      4.1
    • Value

      2.4

    Location

    Map showing location of Valley Silvertown

    About Valley Silvertown

    Valley Silvertown sits in the West Hills neighborhood and serves as a licensed Residential Care Facility for the Elderly in California, providing long-term care for seniors with different needs and abilities, and there's no reason to dance around the fact that they don't accept Medicare unless the Centers for Medicare & Medicaid Services certifies them, but they do offer a variety of services including assisted living, nursing home care, memory care, independent living, and even hospice support, all within their 183 licensed beds. The living spaces include studios, one-bedrooms, semi-private, and even luxury suites, with some rooms featuring balconies and individual controls for heating, air conditioning, and cable TV, so there's comfort and some independence, and most units have private bedrooms and sometimes a kitchenette, and residents can have pets like dogs and cats, although they don't allow smoking indoors. You'll see people eating through their restaurant-style dining, but they also have room service and guest meal options, and for daily living they've got staff on hand twenty-four hours a day, awake and ready to help, including skilled nurses, a doctor on call, and several visiting professionals like podiatrists, dentists, and therapists in physical, occupational, and speech care.

    Safety is handled with secure buildings and technology like bracelets that help prevent wandering, especially in the separate memory care building, which is designed for people with dementia or Alzheimer's, and that specific area also handles behavior care, accommodates residents with serious behavior issues, and looks after people who may be at risk for getting lost or leaving the property. There's standby help with transferring, such as with mechanical lifts, and staff can give reminders or help with bowel and bladder incontinence for those who need it, making sure everyone's medical and wellness needs get checked on-including diabetic care where staff monitor blood sugar and help with insulin shots, while RNs and medication technicians manage medicine safely.

    Valley Silvertown makes living easy with things like free transportation, parking, homecare onsite, and activities both inside and outside the building to keep people engaged, including programs for those with memory challenges, so there's always something on the calendar, whether it's devotional services, visits to the onsite beautician, social events, or health and wellness activities, and they set up areas both indoors and outdoors for relaxing or socializing, all wheelchair accessible, with Wi-Fi and high-speed internet for those who want to keep up with the outside world. Residents have access to a range of staff trained in memory care, and personalized care plans help keep everyone comfortable and well cared for at whatever level they need, while the facility itself tries to offer a balance of independence and personal help, letting people make friends or pursue hobbies without the worry of chores. With a focus on successful aging and a mission to help people live happier and with purpose, Valley Silvertown supports body, mind, and spirit, always trying to provide a welcoming setting with private or shared rooms, and they encourage anyone interested to reach out for more information, since current availability isn't reported.

    People often ask...

    State of California Inspection Reports

    91

    Inspections

    10

    Type A Citations

    20

    Type B Citations

    6

    Years of reports

    11 Jul 2025
    Investigated two resident falls where timely assistance was questioned: on 06/30 around 5:00 a.m., a resident yelled for help after falling near the bathroom, did not use the call system, and later refused medical treatment, though staff were nearby. On 07/04 around 4:00 a.m., another resident waited about two hours for help because the call timer was not reset; no immediate health or safety hazards were observed, and the investigation will continue to gather more information.
    • § 9058
    15 May 2025
    Investigated a staff member-related allegation; reviewed the staff list and interviewed one staff member. More information needed.
    • § 9058
    17 Jan 2025
    Found minor drywall repairs needed, one washer inoperable, and incomplete resident and staff files, resulting in a noted deficiency.
    • § 87412(a)
    07 Jan 2025
    Identified no immediate health or safety concerns during an unannounced case management visit aimed at ensuring compliance with Title 22; interviews with a resident and the administrator and a site tour were conducted.
    18 Jun 2024
    Found insufficient evidence to support the allegation that staff violated the resident's personal rights. Found insufficient evidence to support the allegation that staff failed to meet the resident's needs.
    18 Jun 2024
    Investigated allegations of staff violating a resident's personal rights and failing to meet the resident's needs; determined insufficient evidence to prove either allegation.
    15 May 2024
    Found that an unassociated staff member began working before obtaining a criminal background clearance, starting 04/02/24 and clearance issued 05/06/24, with a $500 civil penalty issued. Found that a staff member slept on duty and was fired on 05/12/24 during training, with residents adequately supervised; hygiene concerns not found, and a technical violation issued.
    15 May 2024
    Investigated unlicensed staff working and staff asleep on duty, both confirmed. Unhygienic staff allegation unsubstantiated.
    • § 87355(e)(1)
    21 Feb 2024
    Found that a resident fell on 6/9/23, resulting in two right rib fractures diagnosed on 6/10/23; the resident said staff provided good care and did not fault them. Found the claim that medications were missing not supported; the resident self-managed meds with a lock box and PRN log, though the log wasn’t always used and visitors could access the living area, with residents denying concerns.
    21 Feb 2024
    Investigated allegations of a resident sustaining fractures and missing medication were unsubstantiated based on interviews and record reviews.
    13 Feb 2024
    Found compliance with Title 22 regulations following a change of ownership; prelicensing completed with no deficiencies.
    13 Feb 2024
    Inspection confirmed facility compliance with regulations and found no deficiencies.
    09 Jan 2024
    Investigated concerns about insulin administration and laundry services. Found that insulin was given without checking blood sugar due to staff training gaps; laundry for memory care residents was not consistently provided, while allegations about diaper shortages, foul odors, pests, and leaving residents in wet briefs were not supported by evidence.
    • § 87307(a)(3)
    • § 87411(d)
    09 Jan 2024
    Identified staffing shortages that delayed responses to residents' requests and daily care needs. Found no itemized charge lists issued and no extra charges billed for rent or care; no evictions occurred and no immediate health or safety hazards were observed.
    09 Jan 2024
    Confirmed allegations regarding staff training and laundry service. Unsubstantiated allegations of residents in wet briefs and malodorous facility. No pests observed.
    • § 87307(a)(3)
    • § 87411(d)
    21 Dec 2023
    Completed COMP II by phone with identification verified and understanding of Title 22 confirmed; advised to email or fax a signed LIC 809 with a copy of photo ID. Confirmed understanding across RCFE operation, staff and administrator qualifications, program policies (abuse, admission agreement, medication management, reporting incidents to CCL, restricted and prohibited conditions), grievances and community resources, physical plant and food service, and required application documents such as criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property.
    21 Dec 2023
    Confirmed successful completion of COMP II components during phone call with CAB analyst at Department of Social Services.
    06 Dec 2023
    Found that residents' dietary needs were met, meals served at appropriate temperatures and in adequate quantities, dietary needs posted in the kitchen, and no immediate health or safety hazards observed.
    06 Dec 2023
    Found three specific allegations UNSUBSTANTIATED: staff did not ensure access to a medical device to prevent a fall, staff did not assist with grooming, and staff did not provide adequate care and supervision; no immediate health or safety hazards were noted.
    06 Dec 2023
    Investigated allegations regarding resident care, including access to medical device, grooming assistance, and supervision, found to be unsubstantiated. No immediate health or safety concerns observed during the visit.
    29 Nov 2023
    Investigated the allegation that terms of admission agreements were not followed, identifying a rent increase that violated one resident’s admission agreement. Investigated the allegation that residents received improper eviction notices, finding that no eviction notices were issued.
    29 Nov 2023
    Reviewed proposed changes with inspectors and management, and noted modifications on the first and second floors. Found no immediate health or safety hazards during the visit.
    29 Nov 2023
    Confirmed terms of admission agreement not followed, but improper eviction notices allegation unsubstantiated. No immediate health or safety hazards observed during visit.
    12 Oct 2023
    Found the allegation that staff did not keep a resident's room clean, sanitary, and odor-free substantiated. Found insufficient evidence to support the allegation that staff did not provide enough fresh linens for the resident.
    12 Oct 2023
    Found no evidence to support the claim that residents were not provided a proper variety of food. Interviews with staff and residents and direct meal observations showed adequate variety and that requests and special orders were accommodated.
    12 Oct 2023
    Interviews and observations revealed that residents are provided with a sufficient variety and quality of food, addressing the allegation of improper food service.
    03 Oct 2023
    Found that a staff member made an unwanted sexual advance toward a resident on more than one occasion and that prior management did not report the incident. Identified misrepresentation of the home's name during a pending ownership change, along with unpermitted construction and improper incident reporting.
    03 Oct 2023
    Confirmed inappropriate behavior by staff towards a resident and failure to report it, along with unauthorized construction work within the facility.
    20 Sept 2023
    Found that a staff member made an unwanted sexual advance toward a resident. Interviews with the resident, a visitor, and the administrator were conducted, and the administrator reported the incident.
    20 Sept 2023
    Investigated unwanted sexual advance incident. Staff member placed on leave.
    • § 87411(a)
    13 Sept 2023
    Investigated a report that a staff member made an unwanted sexual advance toward a resident. Scheduled a follow-up interview with the resident and additional interviews for a later date after reviewing records and meeting with the administrator.
    13 Sept 2023
    Found three allegations unsubstantiated: an interim administrator was unqualified; residents sustained unexplained bruising; and medication was not disposed of properly.
    13 Sept 2023
    Investigated unwanted sexual advance allegation by staff towards resident. Conducted interviews and reviewed records.
    • § 87303(a)
    20 Jul 2023
    Found no evidence to support the allegation that staff did not respond to residents' call buttons in a timely manner. Testing of pendants and emergency pull cords and interviews indicated responses generally within 3–5 minutes.
    20 Jul 2023
    Investigated a complaint of staff not responding to a resident's call button in a timely manner; found staff generally responded within a reasonable time, with many residents noting responses within 3-5 minutes.
    10 Jun 2023
    Investigated and found that a resident had multiple falls while in care and that an eye drop medication was not administered or refilled as prescribed.
    10 Jun 2023
    Confirmed multiple falls and medication administration issue. No health and safety hazards found.
    11 May 2023
    Identified extended delays in responding to resident call buttons, with response times ranging from a few minutes to nearly two hours. Found that showers were not consistently provided per residents’ care plans and that physician-ordered diets were not always followed, with staff giving conflicting information about dietary lists.
    11 May 2023
    Confirmed staff did not respond promptly to residents' call button requests, and substantiated that a resident did not receive showers as per their care plan and did not receive a modified diet as ordered by a physician.
    08 Feb 2023
    Found a live cockroach in the kitchen during the visit. The administrator said fumigation had been scheduled but had to be rescheduled, and records showed four pest-control visits planned for February 2023.
    08 Feb 2023
    Identified that the board resolution documenting the change of administrator was not provided within the 30-day deadline. A deficiency was cited for the missing documentation.
    08 Feb 2023
    Identified deficiency in required documentation for change of Administrator.
    • § 87555(b)(27)
    30 Nov 2022
    Identified that a resident with dementia admitted to inappropriately touching another resident; this resident did not see anything wrong with the act and had no history of similar behavior. Safety measures to address the behavior were not implemented, and a deficiency was cited.
    30 Nov 2022
    Identified inappropriate touching between residents, leading to a deficiency citation.
    04 Nov 2022
    Found that a resident fell in the dining area and was attended to by staff. Found no evidence that staff negligence caused the fall, and the allegation lacked support.
    04 Nov 2022
    Determined no evidence of negligence caused a resident's fall and injury at the facility; the allegation was deemed unsubstantiated.
    02 Nov 2022
    Investigated and found the allegation that a resident’s medications were not refilled in a timely manner was not proven. Information showed the resident lost insurance, the house pharmacy stopped refilling due to nonpayment, and staff paid out of pocket to continue refills.
    02 Nov 2022
    Confirmed allegations of failing to refill a resident's medication were unsubstantiated after interviews and record review.
    24 Oct 2022
    Investigated findings identified that a resident did not receive clean linen, their room was not cleaned, and they were not provided clean clothing for a period during staffing shortages. The other two allegations—failing to inform the authorized representative about a change in medical condition and failing to safeguard personal items—were not supported by the information available.
    24 Oct 2022
    Confirmed allegations of lack of clean linen, room cleaning, and clean clothing due to understaffing during COVID outbreak. Other allegations of failure to notify family of resident's fall and safeguard personal items found to be unsubstantiated.
    21 Oct 2022
    Investigated allegations that a resident did not receive showers, proper incontinence care, or repositioning every two hours, and that sheets and pillowcases were missing with a bucket of urine left in the resident's room. Found that the resident had a stage 2 pressure injury on admission and was receiving care from home health services, with staff reportedly unaware of the injury upon admission.
    • § 87464(d)
    • § 87307(3)(c)
    • § 87303(a)
    21 Oct 2022
    Found that two staff members drank alcohol during their 11:00 pm to 6:00 am shift and failed to provide proper care, supervision, and medication assistance; one left before the end of his shift and the other was found asleep, and evidence supported these two allegations.
    • § 87411(a)
    21 Oct 2022
    Confirmed alcohol consumption by staff during shift and failure to provide proper care and supervision to residents.
    06 Oct 2022
    Found compliance with Title 22 regulations; no citations were issued.
    06 Oct 2022
    Inspection found the facility in compliance with regulations, no citations issued.
    16 Sept 2022
    Found the claim that food quality was poor did not align with residents' positive feedback and with ample perishable and nonperishable foods observed.
    16 Sept 2022
    Allegation regarding food quality at the facility was investigated and found to be unsubstantiated, as residents were satisfied with the food being served.
    14 Sept 2022
    Found that a resident pulled a bathroom pull cord, waited for assistance, and staff responded about 27 minutes later. Found that there is no qualified administrator on site after the previous administrator left without notice; a replacement was expected to start by early October, with corporate staff visiting several times weekly.
    14 Sept 2022
    Confirmed a delay in staff response to a resident's fall and unsubstantiated a claim of lacking a qualified administrator at the facility.
    • § 87507(f)
    09 Sept 2022
    Investigated a complaint that staff failed to provide a safe environment because a resident felt unsafe from another resident's dog barking throughout the day and on two occasions being off leash, interrupting a therapy session. Found the allegation substantiated.
    09 Sept 2022
    Confirmed that a resident felt unsafe due to another resident's dog causing disturbances and potential safety concerns.
    • § 87466
    • § 87465(a)(4)
    24 Aug 2022
    Found an altercation between two residents in which one struck the other, causing a bloody nose and a brief hospital visit for the injured resident.
    24 Aug 2022
    Investigated the allegation that staff failed to provide a safe environment because a resident felt unsafe from another resident's dog barking and being off leash on multiple occasions. Based on interviews and documentation, the allegation could not be confirmed at this time.
    24 Aug 2022
    Confirmed a complaint about a dog causing safety concerns for residents.
    • § 87555(b)(7)
    • § 87411(a)
    08 Aug 2022
    Found the allegation that a resident was assaulted by their roommate in February 2021 to be unsubstantiated. Interviews and records reviewed showed no witnesses or injuries linked to an assault, and the resident had moved out by May 2021.
    08 Aug 2022
    Investigated the allegation that a resident was assaulted by a roommate; found no evidence to support the claim and determined it as unsubstantiated.
    • § 87211
    27 Jul 2022
    Reviewed COVID-19 prevention measures during a 2:00–3:09 tour and identified needs for additional entrance signage, enhanced visitor screening and testing, PPE practices, and updated isolation and booster recommendations.
    27 Jul 2022
    Confirmed COVID prevention measures were recommended and discussed during a facility tour with staff and health officials.
    • § 87468.1(a)(2)
    10 May 2022
    Investigated allegation of lack of supervision leading to inappropriate interactions between residents; found no witnesses or evidence to corroborate the incident and no charges filed by police.
    10 May 2022
    Allegation of lack of supervision resulting in inappropriate interactions between residents was investigated and deemed unsubstantiated due to lack of evidence.
    • § 87468.1(a)(2)
    03 Sept 2021
    Found infection control measures were in place, including temperature checks and visitor sign-in, but several trash cans lacked fitted lids. Observed food supplies adequate for perishables with non-perishables borderline, bathrooms and living areas clean and safe, medications securely stored, outdoor spaces suitable, and no deficiencies noted.
    03 Sept 2021
    Confirmed proper infection control procedures, food storage compliance, operational fire safety measures, well-furnished resident rooms, and safe outdoor areas during the inspection.
    23 Jun 2021
    Identified insufficient staffing, especially on nights and weekends, resulting in longer wait times for residents needing help in the care setting. Also noted temperature issues affecting one resident's room, a temporary pressure injury that healed with care, and that hydration, incontinence care, basic care needs, and repositioning were generally addressed, with no clear evidence of neglect.
    23 Jun 2021
    Confirmed insufficient staffing, uncomfortable temperatures, but did not find neglect regarding resident care needs or falls.
    08 May 2021
    Identified that a staff member provided shower assistance to a resident while wearing nothing but briefs and was on a phone call during the shower, with the moment live streamed. Found that the resident experienced a dramatic change in behavior afterward, and that interviews and records presented differing statements, with the resident denying sexual intent and witnesses not reporting inappropriate touching.
    08 May 2021
    Reviewed allegations of staff misconduct, including inappropriate behavior during shower assistance and the potential streaming of a resident, with mixed findings.
    • § 87705
    14 Apr 2021
    Investigated a complaint that staff did not keep the site free from insects; pest control occurred monthly, but residents reported bugs in the past week and roaches were observed in common areas. Found no clear evidence that staff failed to keep the site clean or that it was in disrepair; maintenance requests were generally completed in a timely manner and the site appeared in good condition.
    • § 87303(a)
    14 Apr 2021
    Confirmed insufficient evidence of cleanliness but substantiated the presence of insects. No issues with facility maintenance found.
    21 Oct 2020
    Identified the allegation that pests were present at the site, based on interviews and pest-control invoices showing monthly services that treated rooms, common areas, and exterior areas.
    21 Oct 2020
    Found pests present, posing potential health and safety risks, with pest control measures verified through documentation and interviews.
    • § 87468.1(a)(2)
    04 Sept 2020
    Investigated an incident in which one resident allegedly entered another's room, pushed them, laid beside them, and touched them inappropriately/sexually; an incident report was completed and forwarded to the Department, the ombudsman, and the Police Department. Interviewed the administrator and others; informed that further investigation was needed; due to COVID-19, the discussion was conducted telephonically with signatures to be obtained via email.
    04 Sept 2020
    Investigated inappropriate behavior between two residents.
    03 Apr 2020
    Confirmed a positive case of COVID-19 among staff members and residents at the facility.
    09 Mar 2020
    Confirmed concerns with delayed food service due to short staffing on certain occasions. Unsubstantiated allegations regarding toileting needs and medication administration.
    21 Jan 2020
    Conducted unannounced visit and interview with new resident. Resident receiving appropriate care with no health or safety issues identified.
    15 Jan 2020
    Reviewed allegations of inadequate food quality resulting in weight loss and residents not able to order food in a timely manner, and found insufficient evidence to support the claims. Also investigated concerns of residents being left in the dining room after eating, and determined there was no evidence to substantiate the allegation.
    03 Jan 2020
    Found allegations of residents having to wait a long time for assistance were supported by interviews and observations during the visit. Staff are aware of the issue and efforts are being made to address staffing needs based on residents' requirements.
    • § 87777(a)(2)
    26 Nov 2019
    Confirmed allegations of facility operating without an Administrator and failing to prevent residents from smoking were unsubstantiated. Allegation of failure to provide transportation as per agreement was also unsubstantiated as facility arranged alternate transportation.
    • § 87411(a)
    • § 87303(b)
    15 Nov 2019
    Investigated a complaint about spicy food and found it unsubstantiated after interviews revealed food seasoned only with black pepper and residents did not find it spicy.
    14 Nov 2019
    Investigated allegations of poor food quality, insufficient food supply, and lack of a designated smoking area; found all claims unsubstantiated after interviews and observations.
    04 Oct 2019
    Investigated concerns about dust and noise from construction affecting residents and staff, and found no substantial issues; workers were mindful, and residents were relocated to minimize disturbance.
    • § 87303(a)

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