Pricing ranges from
    $3,498 – 4,547/month

    Sunrise of Westlake Village

    3101 Townsgate Rd, Westlake Village, CA, 91361
    • Assisted living
    • Memory care

    Pricing

    $3,498+/moSemi-privateAssisted Living
    $4,547+/moStudioAssisted Living
    $4,197+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.69 · 112 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.7
    • Meals

      3.9
    • Amenities

      4.6
    • Value

      2.9

    Location

    Map showing location of Sunrise of Westlake Village

    About Sunrise of Westlake Village

    Sunrise of Westlake Village offers assisted living, memory care, independent living, skilled nursing, respite stays, and hospice care all in one large community with the capacity for 124 residents, so if someone's needs change they can change where they live in the same place, and families tend to feel secure about that, plus the indoor parking helps especially when the weather's not great. The building stands out because it looks and feels more like a nice hotel than the typical elder care place; it's open and bright, clean and homey, with lush landscaping and a white gazebo out front, so folks and families sit out in the shade pretty easy. There's a cozy living room with a fireplace, inviting common areas with comfy seating, TVs, and soft lighting; everything's set up for people to relax, socialize, and enjoy a calm setting. The dining room has restaurant-style meals, tables with fresh flowers, and lots of warm lighting, while a cafe and bistro area serve up drinks and pastries if someone wants a change of pace, and families can join in for different events year-round. Resident rooms come in many layouts, including studios, one-bedrooms, suites, semi-private, and companion options; for memory care, residents can bring their own furnishings so rooms feel familiar and safe for those with dementia or Alzheimer's. The staff always hear praise for their friendly, professional, and caring attitude, plus the team has spent over 35 years building programs based on recent research and what helps with aging, so the Dignity Home Care, Terrace Club, and Reminiscence Program add something special for folks who need memory support. Assisted living services sit on a different floor from memory care for safety and privacy, and bathrooms have grab bars and big vanities to help everyone get around safely. There's always a focus on personal support, nutritious meals prepared with good ingredients, and amenities like high-speed Wi-Fi. Tours usually show off how daily life, dining, and community activities all fit together so people and families can get a feel for it. Sunrise of Westlake Village holds a rating of 9.2 out of 10, making it the highest-rated community in the city, and it's won awards for its care, activities, and the friendliness of its staff. They try to make programming personal, with special activities for wellness and different activity rooms, like the memory care room filled with exercise gear, books, and spaces for quiet time or small group fun. Sunrise is part of the Sunrise Senior Living network, so it benefits from their size and experience, and offers a steady, reliable place for seniors wanting a home-like feel, good support, and care that pays attention to what each person needs.

    About Sunrise Senior Living

    Beginning with a single community in 1981, there are now more than 280 Sunrise Senior Living communities throughout the U.S. and Canada. Each of our communities maintains the mission laid out by Sunrise founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. The Klaassens’ vision to redefine senior care resulted in a resident-centered approach to care that focuses on the individuality of each resident and has set the standard in the assisted living industry. We are defined by our people. Our team of serving hearts are guided by our mission, Principles of Service and Values – all of which help encourage independence, preserve dignity and enable freedom of choice for each resident.

    People often ask...

    State of California Inspection Reports

    18

    Inspections

    1

    Type A Citations

    0

    Type B Citations

    6

    Years of reports

    14 Apr 2025
    Investigated two allegations: that staff did not provide fluids resulting in hospitalization and did not provide timely medical attention; and that staff did not meet care needs and forced a resident to shower. Found no evidence to support these claims.
    12 Sept 2024
    Found no deficiencies at this time after an unannounced visit. Observed well-maintained living spaces and activity areas, proper food storage with current labels and expiration dates, working safety devices, adequate hot water, and up-to-date fire alarm and sprinkler inspections.
    12 Sept 2024
    Confirmed that the facility met health and safety regulations during the annual visit, with no deficiencies cited at this time.
    13 Oct 2023
    Found overall compliance with health and safety standards, including clean kitchens, secure medication storage, and complete resident and staff records. Identified and discarded three yogurt containers and one egg white container past expiration dates; no deficiencies were issued.
    13 Oct 2023
    Inspection report confirmed facility compliance with regulations, with only minor issues noted and promptly addressed.
    25 Aug 2022
    Found infection-control measures in place with ongoing screenings, hand hygiene signage, and vaccination/visitation guidelines; no deficiencies cited. Observed meals delivered to residents due to dining suspension caused by active COVID-19 cases.
    25 Aug 2022
    Completed annual visit with focus on infection control practices. All areas observed to be in compliance with regulations.
    28 Jun 2022
    Identified that on 06/05/2022, the resident was found in bed with pants around the ankles and a pillow between the knees, which restrained movement. Noted the resident wore prescribed heel protectors due to skin integrity concerns and was repositioned every two hours.
    28 Jun 2022
    Confirmed that staff restrained a resident by placing them in bed facing the wall with pants pulled down and a pillow between their legs, rendering them immobile.
    23 Aug 2021
    Investigated allegations that residents smoked on balconies and the outside patio, causing secondhand smoke to enter; observed a secondary smoking area outside the lounge about twenty feet from entrances, with the original area farther away for staff and residents who can leave. Interviews with residents and staff did not corroborate smoke entering inside, and those who smoke understood and followed the policy; found insufficient evidence to support that staff failed to provide a comfortable environment.
    23 Aug 2021
    Confirmed inadequate evidence of residents smoking in prohibited areas based on interviews with staff and residents, and facility documentation of smoking policy enforcement. No deficiencies cited.
    13 Jul 2021
    Investigated incident involving a resident; interviewed staff and resident; further investigation required; no deficiencies cited.
    13 Jul 2021
    investigated an incident and conducted interviews during the visit, with no deficiencies noted at this time.
    17 Mar 2020
    Investigated concerns about an unwitnessed fall that resulted in multiple injuries and a brain bleed, leading to a resident's death. Requested the resident’s needs and service appraisal, physician’s report, identification and emergency information, and death certificate, and conducted interviews with staff.
    11 May 2020
    Investigated a incident where a resident fell and subsequently passed away, but there was insufficient evidence of neglect or lack of supervision.
    17 Mar 2020
    Investigated an incident involving a resident's unwitnessed fall resulting in serious injuries and subsequent death; further investigation required based on preliminary findings discussed during a tele-visit with the management.
    • § 87468.1(a)(2)
    06 Dec 2019
    Confirmed failure to follow physician's orders for medical equipment.
    12 Nov 2019
    Investigated allegations of staffing, care needs, and diaper changes at the facility were found to be unsubstantiated based on interviews with staff, residents, and families, as well as document reviews.

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