Pricing ranges from
    $5,155 – 6,186/month
    1. Home
    2. Assisted Living
    3. California
    4. Woodland Hills

    True Living Care

    22740 Hatteras St, Woodland Hills, CA, 91367
    4.7 · 14 reviews
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507
    For the front desk(951) 580-7887
    AnonymousLoved one of resident
    4.0

    Generally good care, monitor closely

    I placed my loved one here and overall I'm pleased: the new owners and management are kind, professional and residents-first, caregivers are compassionate and attentive, the home is extremely clean, peaceful, beautifully remodeled outside, and communication/food/Skype access are excellent. Staff went out of their way, medication reviews were done, and my family felt our person was treated like family. My only caveat is the cost is high and I witnessed at least one serious lapse in dementia training/medication/recordkeeping that led to weight loss and wounds - so monitor closely, but I still recommend with caution.

    Pricing

    $5,155+/moSemi-privateAssisted Living
    $6,186+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.71 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.6

    • Staff

      4.7

    • Meals

      4.5

    • Amenities

      5.0

    • Value

      2.5

    Location

    Map showing location of True Living Care

    About True Living Care

    True Living Care sits in a quiet Woodland Hills neighborhood, where the house looks just like any other on the block, but inside you find a cozy residential care home that serves up to six people needing extra help with daily life or memory care, and this place really has that home-like feeling with all private rooms and a big 3,865 square foot layout, and you'll notice the staff-including caregivers with at least five years' experience who all pass a strict background check, are CPR and first aid certified, and receive regular yearly training-treat everyone with kindness and know how to help with things like bathing, dressing, managing medicines, and moving around, especially for residents with Alzheimer's, dementia, or other memory issues, thanks to a secure, state-approved memory care program that keeps everyone safe with special technology, like wander alert bracelets, and a staff on-site at all times who know what to do if someone tries to leave. The home's owned by a family, Vanessa and Christian, who live nearby and have made it their mission to mix good healthcare from the West with the gentler comforts of the East, and they run the place with a simple wish to help each person reach their best level every day, no matter their needs, whether it's assisted living, hospice, memory care for behaviors that need a little extra patience, or respite care when families need a break, all while keeping things as private and comfortable as possible. With all meals handled, including options for gluten-free, vegan, kosher, or special diets, and plenty of fresh food brought right to the table or the room, plus daily laundry, housekeeping, care for pets like a dog or cat, group activities like art classes, yoga, gardening, outings, and devotional services if wanted, it's got a personal touch that bigger places often miss, and residents can keep busy or relax in pleasant outdoor and indoor common areas. Residents get support from visiting nurses, dentists, podiatrists, and therapists, and the place is close to West Hills Hospital and Kaiser Permanente for quick help if needed, and just minutes from shops, restaurants, a movie theater, walking paths, tennis courts, and a pool in the nearby recreation center, as well as pretty spots like the Santa Monica Mountains. True Living Care is part of the Serenity Care Health network which runs eight family-owned homes across Los Angeles, all focused on keeping things small and friendly, and with an average price reported at $6,450 for a private room, people can check what's open and see details on what they'll pay. Folks who visit or call can talk with a local advisor and get free help finding the right care mix for their situation. Verified reviews put the rating at four out of five stars, noting the way staff meets physical and emotional needs while encouraging as much independence as possible, with extra attention to quality of life and dignity, especially for people aging in place as their care needs change.

    People often ask...

    State of California Inspection Reports

    86

    Inspections

    35

    Type A Citations

    27

    Type B Citations

    6

    Years of reports

    05 Jun 2025
    Found one deficiency after an unannounced visit; an expired milk carton was identified and discarded, and opened sauces were stored properly in the refrigerator. Found medications securely stored and labeled, resident and staff files in order, and emergency/disaster planning up to date with drills conducted.
    • § 9058
    • § 87555(b)(23)
    17 Dec 2024
    Investigated six specific concerns about care and meals at the home. No violation was demonstrated for visitor access during visiting hours, timely repositioning, toileting, toiletries, mobility brace use, or dietary needs due to lack of supporting evidence.
    17 Dec 2024
    Identified that an admission agreement used by the licensee was not approved by the licensing agency and showed a pending license, and deficiencies were noted during the visit with potential civil penalties.
    22 Oct 2024
    Found that two allegations—staff spoke to residents in an inappropriate manner and did not treat residents with dignity or respect—were supported by interviews and records, while the allegation that staff handled a resident in a rough manner was not supported.
    • § 87468.1(a)(1)
    22 Oct 2024
    Identified that the allegation that a resident was not accorded dignity in personal relationships with staff occurred, based on incident reports and interviews. Found insufficient evidence to support the remaining concerns about activities, outings, financial abuse, and quality of food at this location.
    14 Aug 2024
    Verified identities of the applicant and administrator, completed Component II by telephone, confirmed understanding of Title 22, and advised submitting a signed LIC 809 with a copy of photo ID. Confirmed understanding of key areas including operation, admission policies, staffing and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
    29 Aug 2024
    Found fire clearance for four non-ambulatory rooms (one bedridden) and a hospice waiver for five, with four resident bedrooms, two full baths, a staff office, and a locked storage area on the premises. Observed a new first-aid kit, adequate linen, water, and nonperishable food supplies, plus safety features such as working exit alarms, smoke/CO detectors, grab bars, non-skid mats, locked medications, and a fenced backyard with a covered outdoor area.
    29 Aug 2024
    Confirmed no major safety issues were found during the inspection of the facility, with proper fire safety measures in place and adequate supplies and accommodations for residents.
    14 Aug 2024
    Identified bedrails on three residents—one full bedrail with no physician order and two half-rails without orders—and cameras with audio in common areas, raising privacy concerns. Residents reported comfortable temperatures, and all staff present had fingerprint and background clearance.
    • § 87608(a)(5)
    • § 87468.2(a)(1)
    02 Aug 2024
    Investigated an incident alleging that a staff member slapped a resident; a second staff member witnessed the act and later reported concerns due to fear of retaliation. Conducted a plant tour, interviews with staff and residents, and file reviews, with a determination that further investigation was needed before any final licensing actions.
    02 Aug 2024
    Investigated allegations of verbal abuse toward residents, an incident where a staff member struck a resident, and unsafe bed handling; further investigation was needed.
    02 Aug 2024
    Investigated an incident involving a staff member allegedly slapping a resident, with another staff member witnessing and reporting the incident. Conducted interviews and reviewed documentation, but determined further investigation was needed.
    11 Apr 2024
    Identified that a staff member's fingerprint clearance remained in process despite association with this site, and observed water temperatures ranging from 99.0 to 123.1 degrees Fahrenheit, with a civil penalty issued.
    • § 87355(e)(1)
    • § 87303(e)(2)
    11 Apr 2024
    Found not in compliance with Title 22 regulations at this time due to water temperature concerns, an unlocked filing cabinet containing past resident documents, and items stored in the carport; other areas such as the kitchen, bedrooms, bathrooms, and common spaces generally met applicable standards.
    11 Apr 2024
    Confirmed compliance issues with health and safety regulations during inspection.
    11 Apr 2024
    Identified deficiencies during visit, including incomplete background clearances and high water temperatures. Civil penalty issued.
    02 Apr 2024
    Completed COMP II via telephone, confirmed the administrator understood licensing requirements and Title 22, including operation, admissions policies, staffing and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness, with identity verified.
    02 Apr 2024
    Confirmed successful completion of COMP II by CAB during a telephone call with the applicant/administrator.
    26 Jan 2024
    Identified physical plant and fire safety violations during an unannounced case management visit, with staff and a fire safety official present. Conducted a tour and an exit interview.
    26 Jan 2024
    Inspection visit conducted with fire inspector. Physical plant and fire clearance violations observed during tour were corrected.
    19 Jan 2024
    Found no health and safety hazards after touring the site, noting removal of the unpermitted wall/staff room and removal of the blocked door, stove, and over-the-range hood from the former garage area, and requested the resident roster.
    19 Jan 2024
    Conducted an unannounced visit to ensure no health and safety hazards present. No deficiencies identified during the visit.
    11 Jan 2024
    Identified an allegation of a fire clearance violation; observed an unpermitted makeshift staff room at the rear, a former garage converted into living space with a kitchen and stove, and a room lacking building permits. Noted door hardware issues, including a magnet hold door to room 4 that does not close or latch, and the applicant stated they were unaware these spaces lacked permits.
    11 Jan 2024
    Identified deficiencies included door hardware needing adjustment, a magnet hold-open door that does not close or latch, and missing building permits for a staff room at the back and for a converted garage turned living room with an added room at the front. An exit interview was conducted.
    • § 87305(a)
    • § 87303(a)
    11 Jan 2024
    Confirmed violations of fire safety regulations during an inspection conducted by licensing and fire personnel.
    • § 87202(a)
    06 Nov 2023
    Identified a recently hired staff member with pending fingerprint clearance who was not linked to the care site, resulting in a civil penalty of $500.
    06 Nov 2023
    Found that the operation was advertised and presented under a different name than the licensed entity, with no license change filed. Found that medications were accessible to residents, as a caregiver left medications unattended and a credible witness observed medications on a counter, despite staff statements that the area is inaccessible.
    • § 87705(f)(2)
    • § 1569.191(b)
    06 Nov 2023
    Identified a deficiency related to staff clearance and association with the facility, resulting in a civil penalty assessed.
    • § 87355(e)(1)
    24 Aug 2023
    Identified health and safety deficiencies, including unsecured medications and items accessible to residents, missing staff health assessments and background clearances, inconsistent resident condition records, and failure to conduct quarterly earthquake drills, with a $500 civil penalty issued for fire clearance.
    24 Aug 2023
    Identified deficiencies in various areas of the facility, including medication handling and personnel file documentation. A civil penalty was issued for a fire clearance issue.
    • § 87465(h)(4)
    • § 87615(a)(5)
    • § 1569.72(c)
    • § 87705(f)(2)
    • § 87705(g)
    • § 87412(b)(3)
    • § 1569.625(b)(2)
    • § 1569.69(a)(2)
    • § 1569.695(c)
    17 May 2023
    Identified that the licensee did not have its own compliant liability insurance covering resident injuries and had no current liability coverage during the period. A shared policy with six other facilities later became separate policies, but exclusions (for bedsores, infestation, elopement, and COVID) left coverage inadequate for resident injuries.
    17 May 2023
    Confirmed lack of compliant liability insurance coverage for resident injuries.
    • § 1569.605
    13 Dec 2022
    Identified multiple deficiencies at the site during a post‑licensing visit, including discrepancies between PRN medication logs and pill counts for two residents, two residents needing updated appraisals, one resident lacking an updated hospice plan, and one staff member missing a criminal background check; safety features and general conditions were otherwise in place.
    13 Dec 2022
    Identified deficiencies in various areas, including incomplete resident records and medication errors. Infection control measures were found to be adequate.
    • § 87465(d)(3)
    • § 87355(d)
    • § 87633(b)
    • § 87705(c)(5)
    • § 87465(h)(6)
    25 Jul 2022
    Identified several health and safety concerns during an unannounced case-management visit, including a cracked closet door, hot water temperatures, accessible disinfectants in a bathroom, and a bent window screen. Also found ongoing failure to provide proof of liability insurance, with penalties assessed and continuing until coverage is provided.
    25 Jul 2022
    Identified noncompliance with Title 22 regulations; required documentation included water temperatures meeting standards, evidence that the window screen in bedroom 6 had been fixed, documentation that the entry bathroom is inaccessible to residents, and photos showing all bedrooms fully furnished.
    25 Jul 2022
    Identified health and safety concerns during a surprise visit. Insufficient liability insurance coverage resulting in ongoing civil penalties.
    • § 87705(f)(2)
    • § 87303(e)(2)
    • § 87303
    25 Jul 2022
    Identified deficiencies in the physical plant of the facility during inspection.
    18 Jul 2022
    Completed COMP II with the applicant and administrator; they identified themselves and confirmed understanding of licensing requirements and program policies. They acknowledged that no excluded individuals may be involved in operations and that having excluded persons present could lead to citations, fines, or license revocation.
    18 Jul 2022
    Confirmed successful completion of COMP II for a 6-bed RCFE with a current census of 3.
    08 Jul 2022
    Identified the allegation of lack of liability insurance and ongoing civil penalties spanning multiple periods. Observed no health and safety concerns at this location.
    08 Jul 2022
    Cited deficiencies included lack of liability insurance leading to civil penalties being assessed over multiple inspection periods.
    16 May 2022
    Found ongoing civil penalties for failure to provide liability insurance due to insufficient coverage under a shared policy, with no insurance documentation submitted.
    16 May 2022
    Identified lack of sufficient liability insurance coverage, resulting in ongoing civil penalties.
    29 Apr 2022
    Identified ongoing liability insurance issues and prior civil penalties for failing to provide proof, with a new staff member observed during a health and safety check. No proof of insurance was submitted at the time, and civil penalties would continue.
    29 Apr 2022
    Identified deficiencies in insurance coverage that resulted in the assessment of civil penalties for multiple periods.
    • § 1569.605
    23 Mar 2022
    Identified several health and safety concerns during a visit, including a staff member not wearing a mask, moldy produce in the kitchen, a non-draining sink due to a broken disposal, and missing hand towels in a bathroom, along with ongoing liability insurance issues and lack of proof.
    23 Mar 2022
    Identified deficiencies during health and safety check, including lack of proper staff hygiene, food storage issues, and maintenance problems. Insufficient liability insurance coverage also noted.
    18 Feb 2022
    Identified oxygen in use in a resident’s room without the required postings, which staff immediately placed on the door. Identified insufficient liability insurance coverage because one policy covered multiple sites, and civil penalties were issued for failing to provide proof of insurance, with new admissions allowed after a prior order was vacated.
    18 Feb 2022
    Confirmed insufficient liability insurance and oxygen use violation during unannounced visit. Civil penalties issued until corrections are made.
    08 Feb 2022
    Found insufficient evidence to support the allegation that the licensee charged an unauthorized fee, with February invoices reviewed showing the $129 monthly fee was not assessed and the related notice under reconsideration.
    08 Feb 2022
    Determined insufficient evidence to support the claim of an unauthorized fee charge; temporary fee notice was reconsidered, and invoices reviewed showed no extra charges.
    28 Jan 2022
    Investigated health and safety concerns at the home, including a broken cabinet latch, a broken shower handle, exits blocked by chairs and later by a dresser with a TV and bed, a water heater access door left off, and hot water temperatures ranging roughly from 94 to 156 degrees Fahrenheit. Found liability insurance coverage was insufficient because one policy covered multiple facilities under the same policy number.
    28 Jan 2022
    Found deficiencies during a health and safety check, including issues with temperature of hot water, blocked exits, and lack of liability insurance. Staff were informed and corrective actions are pending.
    • §
    • § 87303
    • § 87555(b)(8)
    29 Dec 2021
    Found that the default decision was vacated and new admissions were allowed after informing families of the related hearing. Observed no health and safety concerns during today’s health and safety check, with two staff and four residents present, and no deficiencies cited; an exit interview was conducted.
    29 Dec 2021
    No health and safety concerns were observed during the visit, and no deficiencies were cited at this time.
    09 Dec 2021
    Identified safety hazards at the home, including a soiled recliner blocking the exit ramp and nails protruding from the turf in the backyard. Noted that the prior default decision was vacated, allowing ongoing operation and new admissions.
    09 Dec 2021
    Identified deficiencies were observed during the visit, including obstructions in the backyard and safety hazards on the property.
    22 Nov 2021
    Found safety deficiencies, including a fire extinguisher not serviced since 2019 and hazardous items (razors, ointment, and disinfectant) accessible in resident and caregiver areas. Noted that new admissions were allowed after a prior order was vacated.
    • § 87203
    • § 87705(f)(2)
    26 Oct 2021
    Determined that liability insurance coverage was initially insufficient, causing civil penalties to accrue from 9/21/2021 through 10/14/2021, totaling $2,400.
    22 Nov 2021
    Identified deficiencies related to fire extinguisher service, accessible personal care items, and A+D ointment during a health and safety check.
    • § 87203
    • § 87705(f)(2)
    08 Nov 2021
    Identified health and safety concerns during an unannounced case management visit at a senior residence, including bed rails without orders for several residents and medications and other items left accessible in rooms. Also observed a hot water temperature in a bathroom and an unlocked outside storage area with supplies.
    • § 87608
    • § 87608
    • § 87309
    • § 87705
    • § 87303
    08 Nov 2021
    Identified deficiencies in safety measures and medication management during a recent visit.
    • § 87303
    • § 87705(f)(2)
    • § 87303(e)(2)
    12 Oct 2021
    Found that liability insurance coverage was not specific to this site, leaving it without adequate coverage. Later documents showed a policy covering three facilities, which meant this site remained underinsured, and civil penalties continued to accrue for 09/29/21 through 10/12/21.
    26 Oct 2021
    Identified a deficiency in liability insurance, resulting in accrued civil penalties until the issue was corrected.
    • § 87468.1
    • § 87303(e)(2)
    • § 1569.605
    12 Oct 2021
    Identified liability insurance issue at the ALF, resulting in ongoing civil penalties until corrected.
    19 Jul 2021
    Identified infection control measures at the site, including a central entry for screening, temperature checks, a sanitation station, and adequate PPE. Noted a civil penalty described for a prior deficiency, with daily and total limits.
    17 Aug 2021
    Confirmed posting of the accusation on the hallway bulletin board and notification of residents' responsible parties, who reportedly received a copy on August 5, 2021. Found no deficiencies cited; an exit interview was conducted.
    28 Sept 2021
    Found failure to provide proof of liability insurance; civil penalties issued for eight days at $100 per day. Observed no health or safety hazards during the visit.
    28 Sept 2021
    Confirmed that liability insurance was not provided, resulting in civil penalties until the issue is resolved.
    14 Sept 2021
    Found a knife left unsecured on the kitchen counter near drying dishes, later secured by a staff member, with an advisory notice issued. Found keys left in the door handle to the staff room, exposing the laundry, office, and cleaning-supply area, which were secured; civil penalties will be assessed for a second violation within 12 months, and it was stated there is no liability insurance.
    • § 87705
    • § 1569.605
    14 Sept 2021
    Cited deficiencies during the visit included unsecured items and lack of liability insurance.
    08 Sept 2021
    Identified health and safety concerns during an unannounced visit, with liquor and cleaning supplies found accessible and later secured by staff, and advised not to accept new admissions. Observed a posted decision and order and noted deficiencies under state regulations.
    08 Sept 2021
    Identified deficiencies in health and safety practices during the visit.
    • § 1569.605
    • § 1569.38(b)(1)
    • § 1569.38(e)(1)
    01 Sept 2021
    Investigated a specific allegation that led to a decision and order restricting new admissions and requiring posting of the order and notification to responsible parties; observed that the order was posted, responsible parties were notified, staffing and supplies were adequate, no immediate health and safety concerns were observed, and no deficiencies were cited.
    01 Sept 2021
    Confirmed no deficiencies during the visit and no immediate health or safety concerns observed. No new admissions accepted at this time.
    27 Aug 2021
    Identified that one of two staff on duty did not have fingerprint clearance. This first violation in the past 12 months triggered civil penalties for up to five days at $100 per day per person.
    27 Aug 2021
    Identified deficiencies during file audit and physical plant tour; civil penalties assessed for non-compliance with staffing requirements.
    17 Aug 2021
    Confirmed that required accusation was posted and residents' responsible parties were notified as required by law during the visit. No deficiencies were found.
    19 Jul 2021
    Identified deficiencies in infection control practices and procedures during an annual visit.
    • § 87307(d)(6)
    • § 87303(a)
    11 Feb 2020
    Confirmed failure to provide proof of liability insurance, resulting in ongoing civil penalties and non-compliance with regulations.
    27 Jan 2020
    Confirmed inadequate liability insurance and failure to provide proof of insurance, resulting in a citation and civil penalty.
    • § 1569.605
    22 Jan 2020
    Confirmed the licensee's failure to provide sufficient liability insurance for their multiple locations.
    19 Dec 2019
    Reviewed follow-up inspection found deficiencies in liability insurance coverage and missing required documents. Penalties issued for failure to provide required notifications.
    • §
    • §
    10 Dec 2019
    Inspection identified lack of required liability insurance, citing failure to meet minimum coverage amounts set by state law.
    • § 87355(e)(2)
    30 Sept 2019
    Confirmed cleanliness and proper operation of physical plant, resident rooms, medication storage, and client and staff records during required annual visit.
    • § 87705(f)(2)

    Nearby Communities

    • Exterior view of Belmont Village Senior Living Calabasas showing a beige stucco building with a red tile roof, arched entryway, and several windows with green shutters under a clear blue sky.
      $5,160 – $14,800+4.5 (28)
      Studio • 1 Bedroom • 2 Bedroom
      assisted living, memory care

      Belmont Village Senior Living Calabasas

      24141 Ventura Blvd, Calabasas, CA, 91302
    • Photo of The Village at NorthRidge
      $6,500+4.2 (25)
      1 Bedroom
      independent living, assisted living

      The Village at NorthRidge

      9222 Corbin Avenue, Northridge, CA, 91324
    • Entrance of a building with large columns and a covered porch, surrounded by well-maintained landscaping including green shrubs and red flowering plants under a clear blue sky.
      $4,275+4.5 (62)
      Studio
      independent, assisted living, memory care

      Ivy Park at Simi Valley

      5300 E Los Angeles Ave, Simi Valley, CA, 93063
    • Exterior view of Aegis Living Granada Hills facility with a beige stucco building featuring red tile roofing, surrounded by palm trees and other greenery under a clear blue sky. A sign in front displays the facility name and address.
      $5,460 – $6,450+4.7 (9)
      Studio • 1 Bedroom
      assisted living, memory care

      Aegis Living Granada Hills

      10801 Lindley Avenue, Granada Hills, CA, 91344
    • Exterior front view of Encino Terrace Senior Living building with beige walls, multiple windows with brown awnings, a driveway entrance, and a pharmacy on the right side under a green sign.
      $2,750 – $4,680+4.5 (87)
      Studio • 1 Bedroom
      independent living, assisted living, board and care

      Encino Terrace Senior Living

      16025 Ventura Blvd, Encino, CA, 91436
    • Photo of Oakmont of Simi Valley
      $5,095 – $5,495+4.3 (60)
      Studio • Semi-private
      assisted living, memory care

      Oakmont of Simi Valley

      3110 Royal Ave, Simi Valley, CA, 93065

    Assisted Living in Nearby Cities

    Hidden Hills assisted living

    2.4 mi
    209 facilities$5,349/mo

    Canoga Park assisted living

    3.8 mi
    510 facilities$5,239/mo

    Calabasas assisted living

    3.7 mi
    159 facilities$5,395/mo

    West Hills assisted living

    4.2 mi
    472 facilities$5,226/mo

    Winnetka assisted living

    4.3 mi
    519 facilities$5,236/mo

    Bell Canyon assisted living

    4.4 mi
    266 facilities$5,374/mo

    Topanga assisted living

    5.6 mi
    84 facilities$5,973/mo

    Northridge assisted living

    5.6 mi
    542 facilities$5,147/mo

    Chatsworth assisted living

    6 mi
    478 facilities$5,164/mo

    Tarzana assisted living

    5.3 mi
    505 facilities$5,193/mo

    Reseda assisted living

    5.4 mi
    644 facilities$5,188/mo

    Santa Susana assisted living

    6.2 mi
    262 facilities$5,274/mo

    Company

    Senior living guides

    © 2025 Mirador Living