Woodland Gardens Senior Living

    240 Palm Ave, Woodland, CA, 95695
    4.1 · 54 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Warm caregivers but management concerns

    I chose this place for the warm, loving caregivers - they're friendly, communicative and genuinely caring - and my loved one enjoys the meals, activities and peaceful courtyard; the community is clean and good value. The building is older with small, bare rooms and a confusing layout. My biggest concern has been management: short-staffing, turnover, rude or overworked supervisors and spotty memory-care practices (some alarming reports), though new ownership has shown visible improvements. Overall, the staff are wonderful, but weigh the strong caregiving against the dated building and management risks.

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    Amenities

    4.09 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      3.9
    • Amenities

      3.5
    • Value

      3.0

    Location

    Map showing location of Woodland Gardens Senior Living

    About Woodland Gardens Senior Living

    Woodland Gardens Senior Living sits in a quiet, tree-lined neighborhood in Woodland, California, with well-kept grounds, smooth walking paths, a rose garden, shady patios, and spots to sit for coffee or reading by a big fireplace in the living room, so folks can really get comfortable here. The facility has 72 private studio and one-bedroom apartments-with both private and semi-private room options-each with its own bathroom, so residents can choose what fits best, and everything's single-level which means getting around's easier for everyone, especially for folks using walkers or wheelchairs, and the grounds are all trimmed and tidy. There's always someone on staff, day or night, to help with things like bathing, dressing, eating, toileting, or medication management, and there's a part-time nurse, plus all the on-site care workers who know how to assist with both light or heavier needs-including two-person transfers or Hoyer lifts for those who need them-and they keep tabs on everyone with an emergency call system in every room. The staff can also help with incontinence care, blood sugar checking for diabetics, giving insulin, and even caring for residents showing wandering or behavioral issues, so folks with tougher needs don't have to move out.

    Woodland Gardens offers care for different levels, like independent living, assisted living, and memory care, with secure wings-Transitions for early or moderate memory loss and Generations for moderate to advanced dementia-both focusing on safety, daily routines, and activities for memory support, all with specialized programs for people who have Alzheimer's or other memory problems. Residents get three daily restaurant-style meals with accommodations for special diets like gluten-free, low salt, or diabetic needs, plus snacks and drinks throughout the day, and there's always the choice between eating with others in the big dining room or having meals delivered straight to the room. There's daily tidy-ups, weekly housekeeping with fresh linens and towels, plus full laundry services and on-site maintenance, and everyone gets mail pick-up and delivery, too.

    Transportation goes out for scenic drives, outings, or doctor's appointments in the area, with both free and paid options, so residents can keep up with check-ups or enjoy off-site trips, meanwhile guests parking is easy with free spots right on the property. There's always something to do, with an activity director who sets up live music, stretching and chair yoga classes, art, trivia, Wii bowling, exercise and fitness programs, seasonal events, or just ice cream socials and expressive arts for those who want something lively, and special devotional services happen on-site and off-site for the spiritual side of things. Folks like the library with different reading materials, game rooms for cards or tabletop activities, and a full beauty salon and barber onsite-with wellness programs, podiatry, therapy visits, and visiting health professionals showing up for other needs, too. Pets like dogs or cats are welcome in private rooms, so long as it fits house policy, and the place stays friendly for both pet owners and animal lovers.

    Services cover almost everything-help with activities of daily living, such as grooming, meals and cooking, mealtime reminders, medication reminders and refills, dressing, and even behavioral problems-so care plans match each resident's needs, and the staff aim to stick with person-centered care and respect. There's secure memory care areas that use wander alert bracelets and alarms to keep folks with dementia safe, and the property's designed for security with video surveillance, locked doors, and staff trained to deal with trickier behaviors. Utilities are included except for phone, and the apartments are unfurnished, so residents can bring their own things to feel more at home. The community is English and Spanish speaking. Veterans Affairs Aid, ALW/Medi-Cal, Medicare, and private pay are all accepted for payments, and while there's extra fees for the community, a second resident, or short respite stays, prices average around $8,000 for memory care studios and $5,000 for semi-private rooms, though rates vary depending on care level and room type. Residents aged 55 and up can expect a blend of calm independence and help when needed-be it for a short stay or long-term living-always with respect, some measure of comfort, and company of caring staff and neighbors.

    People often ask...

    State of California Inspection Reports

    35

    Inspections

    11

    Type A Citations

    0

    Type B Citations

    2

    Years of reports

    07 Aug 2025
    Found emergency disaster and infection control plans in place, with the administrator present; 71 residents were in care. Observed adequate food supplies, safe water temperatures, central medication storage with proper records, and staff training including CPR; no deficiencies noted.
    • § 9058
    13 May 2025
    Found that the allegation that the licensee retained a resident requiring a higher level of care was unsubstantiated.
    13 May 2025
    Found that the resident's sleeping arrangements included a lounge chair and a hospital bed, with staff stating the resident uses the chair but is helped to bed each night. Found no evidence that residents were denied visitors, with interviews indicating only one person had a court-ordered visitation restriction.
    17 Apr 2025
    Found renovations underway in the memory care area with the space sealed for safety, so the disrepair allegation is unsubstantiated. Found the handwashing and mold allegations unsubstantiated, noting available restrooms and that mold testing was in progress.
    15 Apr 2025
    Investigated a complaint that a staff member threw a towel at a resident and moved the resident’s walker out of reach. Found insufficient evidence to confirm the allegations; medical records and the resident’s account indicated no physical abuse, and the staff member had a clean disciplinary history over seven years.
    09 Jan 2025
    Identified unauthorized charges on a resident’s bank account attributed to a staff member. Police filed a report, and the bank, the ombudsman, and Adult Protective Services were contacted, with an internal investigation conducted.
    12 Dec 2024
    Found clean and sanitary conditions with residents engaged in activities, including a self-led exercise session. Requested call bell records for the last 10 days and Memory Care shower sheets for 11/10/2024 through 12/10/2024; noted that a new Activities Director is in training; no deficiencies found; exit interview conducted.
    26 Nov 2024
    Found transportation arrangements were not provided to a resident, resulting in missed appointments and an ambulance visit for emergency wound care. Found delays in call bell responses and in changing residents out of soiled clothing, with a notable portion not answered within 10 minutes.
    • § 87465(a)(2)
    • § 87411
    26 Nov 2024
    Found that a resident did not receive bathing services as required by their care plan, based on care plan documents and shower records showing only two showers in August and September and one in October.
    • § 87464(f)(4)
    26 Nov 2024
    Found that the allegation that staff did not reposition a resident as ordered, causing pressure injuries to worsen, was unproven. Found that the allegation that staff did not seek medical attention for a resident in a timely manner was unproven.
    26 Nov 2024
    Found that staff did not prevent a resident from wandering into other residents' rooms after a new respite placement, due to unknown behaviors and a lack of reassessment and additional supervision for at least two days. Found no evidence that call buttons were in disrepair, but staff did not assist residents in a timely manner.
    • § 87411(a)
    • § 87468.2(a)(1)
    20 Sept 2024
    Found staffing shortages in memory care and the adjacent unit, with insufficient staff to adequately care for residents. Identified medication administration errors on several dates where medications were not dispensed as ordered, and observed furniture used as restraints to prevent residents from getting out of bed.
    20 Sept 2024
    Found inadequate staffing levels during a visit, identified medication administration errors involving three residents, and observed the use of furniture as restraints on two residents in the memory care unit.
    • § 1569.269(a)(6)
    • § 87465(a)(4)
    22 Jul 2024
    Found 64 residents living there and no deficiencies were identified; safety measures, food service, emergency preparedness, and the activities program were in good order.
    22 Jul 2024
    Reviewed and found that the facility maintained a clean, safe environment with proper safety measures, including accessible exits, secured storage, functional emergency equipment, and a variety of resident activities, with no deficiencies noted during the inspection.
    04 Jun 2024
    Found a wide-open, unsecured medication storage room with no staff present, accessible to residents. Noted unsecured memory care restroom cabinets with toxins accessible to residents; appeal of rights given.
    04 Jun 2024
    Found unsecured medication storage and accessible toxic substances in residents’ restrooms during an inspection, resulting in citations for safety violations.
    • § 87705(b)(2)
    • § 87465(h)(2)
    21 Mar 2024
    Found that the allegation that staff did not respond to resident call bells in a timely manner. Investigated call-bell response times showed ranges from 10 minutes to over an hour, leading to residents experiencing delays in essential care.
    25 Apr 2024
    Found staffing was fully staffed at the time. Amended findings from a prior complaint dated 3/21/24 after meeting with the director.
    25 Apr 2024
    Found the facility was fully staffed during an unannounced visit and amended previous complaint findings from March 21, 2024. Exit interview was conducted with the director.
    23 Apr 2024
    Found the site clean, well maintained, and at a comfortable temperature, with exits unobstructed and hazardous items secured. Residents were observed dining and socializing in a clean, orderly setting, and no deficiencies were identified.
    23 Apr 2024
    Found the residence was clean, well-maintained, and safely organized, with residents enjoying the communal spaces and meals, and no deficiencies or citations were issued.
    21 Mar 2024
    Investigated long delays in response to resident call bells, with some taking over an hour, which led to residents experiencing toileting, dressing, and comfort issues.
    • § 87411(a)
    28 Feb 2024
    Identified a medication error in which a resident received the wrong medication. The error was noticed immediately, and reporting and monitoring occurred, with the primary care physician and family notified and the resident transported to the emergency room for observation; no adverse effects were observed.
    28 Feb 2024
    Reviewed a recent medication error where a resident received the wrong medication but experienced no adverse effects; prompt notification, transportation to the ER, and staff training were part of the response.
    01 Feb 2024
    Found no evidence to support the allegation that staff did not prevent a resident from physically or verbally abusing others or failed to provide a safe environment. Observations and interviews showed no harassing, intimidating, or violent behavior, and any disagreements were redirected by staff.
    01 Feb 2024
    Investigated allegations that staff did not prevent resident from physically and verbally abusing others and did not provide a safe environment; findings showed no evidence of harassment, intimidation, or violence, and observed interactions appeared appropriate.
    12 Sept 2023
    Identified that a new resident was having trouble adjusting to the community and house rules, including an incident on 8/14/23 where a small pile of dry grass burned briefly in the smoking area and staff extinguished it with no damage. Reviewed smoking area protocols with all residents and staff; no deficiencies or citations were issued.
    12 Sept 2023
    Investigated an incident involving a resident smoking outside and burning dry grass, with staff extinguishing the fire; no damage occurred, and the resident is receiving support to adapt to community rules.
    29 Aug 2023
    Found medication room locked and secured, staff on hand to attend to residents, and living areas clean and at a comfortable temperature; no issues observed.
    29 Aug 2023
    Found no deficiencies during a routine check that included confirming staff presence, resident safety, and securing medication areas, after verifying staff schedules and resident information.
    25 Aug 2023
    Found that the site planned for 100 residents, including memory care, had secure medication and toxin storage, unobstructed exits, a first aid kit, night lights and flashlights, and required postings. Water temperatures in all rooms were within 105-120 degrees, fire extinguishers were serviced, and orientation was completed; licensing would be finalized after fire clearance.
    25 Aug 2023
    Confirmed that a thorough safety and compliance assessment was completed, verifying that the facility met requirements for operating as a residential care setting with appropriate staffing, safety features, and necessary documentation, pending fire clearance.
    23 Aug 2023
    Completed COMP II and confirmed understanding of Title 22. Reviewed areas included operation, staff and administrator qualifications, program policy, grievances and community resources, physical plant and food service, and licensing document review.
    23 Aug 2023
    Confirmed that a thorough telephone verification process successfully ensured the applicant and administrator understood key operational, staff, policy, and compliance requirements related to the facility.

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