Valley Manor Care Center

    1401 S Cascade Ave, Montrose, CO, 81401
    3.3 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Inconsistent care; some abuse reported

    I've had a deeply mixed experience: some staff are highly trained, genuinely caring, attentive, communicate proactively, update care plans and even go the extra mile, while other staff are neglectful, abusive or unprofessional - soiled diapers for hours, lost clothes, no bedding, cussing and lack of accountability. I've seen quick responses to incidents but also safety concerns, state violations, restricted family communication and even reports of residents held against their will. Professional services (diet, maintenance) exist but food needs improvement. I can't fully recommend the facility without caveats - visit often, ask hard questions, and monitor care closely.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.32 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.1
    • Meals

      2.0
    • Amenities

      3.3
    • Value

      2.0

    Location

    Map showing location of Valley Manor Care Center

    About Valley Manor Care Center

    Valley Manor Care Center, located in Montrose, Colorado, is a nursing home that has 107 beds for skilled nursing and serves seniors and disabled individuals who need long-term health support or can't live on their own, and they have services for different needs like long-term care, short-term rehab, memory care for Alzheimer's, and respite care for temporary stays, so folks can get help whether they're staying a while or just need to recover, and there's a secure memory care neighborhood with managed access for those with dementia or Alzheimer's, which keeps people safe but lets them move about a bit, and they also have home care and hospice if someone wants to stay home but needs support, and the place is pet-friendly but with a few rules, which means residents can bring furry friends if it helps them feel at home. Valley Manor Care Center has private and shared suites, some with their own bath, and there are rehab suites for those doing physical, occupational, or speech therapy, and a team of licensed nurses, rehab therapists, and social service professionals care for everyone, following individualized plans made with each resident's doctor, making sure help fits each person. The place has restaurant-style meals served three times a day with snacks in between, so folks get good food and variety, and they don't have to worry about housekeeping or laundry, because staff handles that too, and caregivers are there around the clock to help with bathing, eating, dressing, and even getting around the building, which has wide walkways and wheelchair access so nobody feels stuck. There are plenty of things to do, with life enrichment programs, educational classes, spiritual events, outings, clubs, fitness classes, game nights, and even a visiting pet program, so people can find something they like or just have some company, and there's a chapel, greenhouse, aviary, library, beauty salon, and a community room, plus walking paths and patios outside, where residents can get fresh air or visit with loved ones, and the building has modern touches to feel homier, which some folks enjoy. Technology helps with care, like electronic health records, pharmacy coordination, and emergency call systems, plus the It's Never Too Late™ computer system for activities and rehab, and their state-of-the-art rehab clinic makes therapy easier and more comfortable, even for complicated conditions like diabetes, heart or lung issues, or joint recovery after surgery. The staff includes nurse practitioners and dieticians, making sure everyone gets the right care and the right food, and they also do pre-discharge planning for those going home. For those facing end-of-life, there are hospice services and a hospice suite, all designed to bring comfort and dignity, and family can visit and be involved. Valley Manor Care Center is managed by Volunteers of America, which is a nonprofit group with a long history of helping vulnerable people, and they have programs for all ages, including food support, behavioral health, and housing help if people need it, and they're VA-contracted too, so veterans can get care there. There are nearby communities like Carlas Assisted Living, San Juan Living Center, Anciano Tower, and Brookdale Sunrise Creek, so folks might know neighbors or have friends close by, and having intergenerational programs, volunteer involvement, and a focus on mental health and dignity means people feel part of something bigger, not just a facility. The whole environment stresses respect, choices, and helping people live each day as they prefer, and if someone wants to know more about the building or staff, they can come by for a tour and see for themselves how things work and meet some folks living there.

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