Azalea Health Center

    1600 Anthony Rd, Augusta, GA, 30904
    3.6 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but poor administration

    I found many compassionate, hardworking caregivers and excellent wound-care nurses who made residents comfortable, engaged (great activities and therapy) and went above and beyond. However, administration, poor communication, missed meds/appointments, understaffing, occasional hygiene/cleaning and upkeep issues left me wary - visit often and monitor care closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.57 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.8
    • Meals

      2.5
    • Amenities

      2.5
    • Value

      1.5

    Location

    Map showing location of Azalea Health Center

    About Azalea Health Center

    Azalea Health and Rehabilitation Center sits at 1600 Anthony Rd in Augusta, Georgia, in a spot close to major medical centers like the Charlie Norwood VA Medical Center and Summerville Internists, which can give families some peace of mind knowing help's nearby if there's ever an emergency or someone needs a specialist. The center has 99 certified beds and provides a full range of skilled nursing and rehabilitation services, including memory care, on-site dialysis, cardiac management, and both palliative and respite care for those who need a short stay. Staff are available 24 hours a day, and you'll see in-house physical, occupational, and speech therapists who stick with the residents as employees rather than outside contractors, which can help with consistency in care. There's also access to onsite doctors and nurse practitioners five days a week and after-hours on-call healthcare every day.

    Residents get personalized assistance with daily personal tasks like bathing, dressing, transferring, and medication management, though the facility has some documented deficiencies when it comes to medication error rates and care planning. There have also been reports of issues with assessment processes and hands-on care for daily living, which shows that, like many other places, there's room for improvement. The nurse turnover rate is fairly high at 56.5%, compared to the state's average, but the staff spend above-average time with residents, at 3.63 hours per day.

    Azalea's known for being a faith-based facility, and people there can include prayer in their care plans if they like. The center holds a Bronze Quality Award from the American Health Care Association, and it's earned The Gold Seal of Approval from The Joint Commission, which speaks to efforts in quality and safety, even though inspections have still found areas to fix. The place is for-profit and run by a Limited Liability Company, with an affiliation to Harborview Health Systems.

    Amenities include spacious, furnished rooms with private bathrooms, cable TV, kitchenettes, air conditioning, phones, and Wi-Fi. Residents can use the 24-hour call system for any needs. The dining area offers restaurant-style meals, prepared by professional chefs, and can handle allergies and special diets if needed. For socializing and recreation, Azalea provides community activities, fitness classes, movie nights, and music programs, along with walking paths, gardens, outdoor common spaces, a game room, a library, arts and activity rooms, and spa services like those at Esteem Salon and a wellness room.

    The center also offers parking, transportation, move-in help, housekeeping, emergency alert systems, and a care planning process that includes residents, their families, and a full team of professionals. The environment encourages connections with both caregivers and residents, aiming to boost quality of life through attention to everyone's needs. Azalea takes Medicare and Medicaid as payment and is part of a broader senior living community that may include assisted living and memory care. Leadership emphasizes strong relationships and positive morale, working to provide support for caregivers as well as those living at the center.

    Azalea Health and Rehabilitation Center isn't currently accepting new residents, but still has a focus on skilled nursing and rehabilitation care, working to support both short-term and long-term stays with a range of healthcare and daily living services. The facility's online profile has detailed maps and lets people share or print the listing, and families can claim the listing if they want to add photos or descriptions. Staff speak English, and the center keeps a place in the community as a nursing and rehab option under the Harborview name.

    People often ask...

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