Mountain View Health Care Center

    547 Warwoman Rd, Clayton, GA, 30525
    2.5 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Old facility, understaffed, poor management

    I placed a loved one here and I cannot recommend it. The building is old and run-down: tiny multi-occupancy rooms with no space or privacy, common areas bare of seating or activities, and cleanliness/maintenance problems (mold/bugs reported). Staffing was inconsistent - a few nurses were compassionate and competent, but overall the place felt understaffed, unresponsive, and poorly managed, with billing and safety concerns. Fix staffing, management, and the facility before trusting anyone's care here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.50 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.1
    • Meals

      3.0
    • Amenities

      1.5
    • Value

      1.8

    Location

    Map showing location of Mountain View Health Care Center

    About Mountain View Health Care Center

    Mountain View Health Care Center sits out at 547 Warwoman Rd in Clayton, Georgia, about 21 miles from the small town of Toccoa, and you'll see it's mainly a large nursing home with 117 beds and an average of 72 residents each day, though some documents list a higher certified bed number. The place takes Medicaid and Medicare and works as a for-profit facility under the direction of C. Ross Management, with Cynthia Cannon, James Hamilton, and Michael Winget in charge of management. It's a Continuing Care Retirement Community (CCRC), so seniors can get assisted living, nursing care, and memory care here, and that means folks can stay even if their needs change over time or if they need more help later on. Mountain View offers studio rooms, and the rooms include things like private bathrooms, kitchenettes, telephones, air conditioning, Wi-Fi, and cable TV, and there are furnished rooms too, while the community also helps with move-in coordination.

    Care services here cover assisted living and skilled nursing, with staff available for help with bathing, dressing, moving around, daily tasks, medication management, non-ambulatory care, and transfers; the nurses supervise care for 12-16 hours each day, and there's a 24-hour call system as well. Residents living with Alzheimer's or dementia receive support through dedicated therapies that aim to reduce confusion and prevent wandering.

    The food services have options for special diets, with meals made by a professional chef, served restaurant-style or in the dining room, and there are allergy-friendly and diabetic meal options too. For activities, Mountain View keeps a schedule with daily community events, exercising classes, arts, a game room, music programs, a library, movie theater, outdoor spaces, walking paths, an activity room, fitness room, wellness spa or sauna, and a spot for family or resident council meetings where people try to make sure concerns get heard. Transportation and parking are available for residents.

    Staff here get recognized for being helpful and kind, which does make for a more welcoming environment, and there's a focus on nutritious, balanced meals that include lots of vitamins and minerals. Alongside this, there are emergency alert systems and a concierge for other needs, and you'll find Mountain View Health Care Center as part of a bigger network of communities in the area that offer different care options for seniors.

    Now, the Center for Medicare & Medicaid Services gives Mountain View a 1-star rating out of 5 for its nursing care, which is a low score, but in the local area, it ranks the highest with an average 5.5 out of 10 from public reviews. Inspection records show the facility has had 24 documented deficiencies, including issues with physical restraints, honoring residents' rights, and food safety; the October 26, 2023 inspection lists 11 deficiencies, 2 related to infection control. Still, Mountain View does offer a wide range of care and activities, and it provides both short-term and long-term options for older adults who need ongoing support.

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