Bountiful Hills Senior Living Community

    200 Bolton Drive, Commerce, GA, 30529
    4.5 · 99 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm care but management concerns

    I've seen a warm, home-like place with very clean rooms, loving attentive staff who go above and beyond (Melissa, Casey, Tammy and others get repeated praise), great meals, lots of activities and a strong sense of community-residents genuinely seem happy and well cared for. However, I'm wary because there are recurring reports of inconsistent management, staffing shortages, poor customer-service/contract/security-deposit issues and occasional misrepresentation of care-so ask questions, verify licensing and get everything in writing. Overall, I would visit and talk to families first; it can be an excellent, compassionate choice if you do your due diligence.

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    Amenities

    4.52 · 99 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.3
    • Amenities

      4.7
    • Value

      3.0

    Location

    Map showing location of Bountiful Hills Senior Living Community

    About Bountiful Hills Senior Living Community

    Bountiful Hills Senior Living Community gives older adults a place to live where they can choose from independent living, assisted living, memory care, or nursing home services, so if someone wants their own space or if they need a lot of help, they've got it covered, and all the different kinds of care happen together in one place, which some people call a continuing care retirement community. Residents can get round-the-clock supervision, with staff on hand to help with daily things like bathing, dressing, transfers, and medication management, and there are always folks to check in and make sure people are safe. For people who need memory care, especially those with Alzheimer's or dementia, there's a secure part of the community where special memory care programs help with things like confusion or wandering, and residents with mild cognitive issues can join in activities made for them. The place has a warm, homey feeling with friendly and helpful staff, who try to know each resident's story and see what makes them unique, which makes a big difference in feeling included and respected.

    People live in either private or companion suites, and all the utilities are paid except for phones, and the rooms come with housekeeping and laundry, plus maintenance when needed. Each resident gets a plan that matches what they need, keeping independence and dignity in mind, and there's always communication with families and doctors when something changes. There are plenty of things to do, like arts and crafts, movie nights, horse race games, birthday and holiday parties, weekly sing-alongs, Bible studies, and outings for shopping or doctor visits, and residents can even help run their own events. The meals stand out because they're cooked on-site by chefs who use good, healthy ingredients, and people get three meals each day with snacks and extras like soup or salad if they want, so no one goes hungry. The staff calls what they give "tender loving care," always available at any hour, because some residents need help late at night or early in the morning, and everyone deserves to feel safe.

    The grounds include walking paths among the trees, a garden, a library, and places to gather like the living room with a fireplace, and there's Wi-Fi for those who want it. Residents can bring pets, and the building is easy to get around for folks who might need walkers or wheelchairs. There's a focus on being clean and well-kept, and many say the community feels cheerful and lively, not stiff or lonely. The leadership team, led by an Executive Director, works hard to keep things running well and make sure both staff and residents feel cared for. If someone's family needs a short-term break, there are respite care options, and for residents who still live at home but need help, home care aides can come by for companionship and support.

    Bountiful Hills is close to Northridge Hospital Medical Center and the Commerce Cardiology Clinic, which helps when anyone needs to see a specialist or get emergency care fast. Residents enjoy both privacy and chances to be social, living in a place designed for comfort and safety, and there are all-inclusive rates so costs stay clear and simple. The community has won awards for having friendly staff, good meals, and a warm, inviting atmosphere, and many people who live there or visit talk about the feeling of family, the kindness, and the way everyone can find purpose and connection in something every day.

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