PruittHealth - Covington

    4148 Carroll St SW, Covington, GA, 30014
    3.3 · 76 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff but dangerous lapses

    I had a deeply mixed stay. Many therapists, nurses and CNAs were compassionate, hardworking, and helped me regain mobility and eat solid food - the Le Cordon Bleu-trained chef and meals were excellent. But the facility is outdated, often understaffed and at times unclean with urine/mold odors, missed or delayed meds, poor communication, and basic care lapses that felt dangerous. Management, discharge and billing issues were unprofessional and worrying. Some staff were outstanding, but I can't confidently recommend this place without major improvements.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.26 · 76 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      2.8
    • Amenities

      2.4
    • Value

      1.0

    Location

    Map showing location of PruittHealth - Covington

    About PruittHealth - Covington

    PruittHealth - Covington is a 71-bed nursing home on Carroll Street in Covington, GA, and it's operated by PruittHealth, which has over 50 years in healthcare. The facility focuses on long-term care and skilled nursing, with a complete rehab department for post-hospital recovery. Physical, occupational, and speech therapy are available for those who need them, and residents get support through specialized programs including memory care, pain management, and palliative care. Studio rooms are offered, and the building's kept well-maintained for comfort and safety. There's a staff of trained nurses, physical therapists, psychiatrists, and psychoanalysts, plus extra services like hospice care, home health care, non-medical home care, and personal care for those who need some help but want to stay active. People can use social services to support emotional and community needs, and there's support for both short-term and long-term stays, so care plans can fit individual needs. Ratings include a 5-star score from the Centers for Medicare & Medicaid Services and a 7.1 out of 10 community ranking, making it one of the higher-rated options in Covington. Reviews online show a mix of opinions, with an average rating of 3.2 from 23 reviews. PruittHealth - Covington also has adult day services, pharmacy, medical supply, infusion services, and therapy services, so residents and families have resources to answer questions about care and help with treatment decisions. The facility's location gives residents access to local healthcare resources, and the community's set up for both people needing intensive rehab after a hospital stay and those needing long-term nursing support. Amenities are designed to help residents recover, manage health needs, or enjoy assisted or independent living, depending on what's needed. The team aims to meet medical, emotional, and social needs, and the goal is to give families peace of mind by focusing on quality care.

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