Chestnut Ridge Nursing and Rehabilitation has served the community with a focus on individualized care and a compassionate staff, and while it has a strong reputation for treating residents with dignity, its record isn't spotless, as inspection reports show problems like failing to dispose of garbage properly, not always getting food from approved sources, falling short in food handling, and not keeping up with some nurse aide training and job checks, all noted as potential for more than minimal harm but with no actual harm reported, plus it's been cited for 30 deficiencies in total and had two infection-related issues. The facility's owners, Cypress Skilled Nursing LLC and Cypress Operating LLC, both have 100% indirect and direct ownership, running things under managers Melinda Huff and Isaac Ovits since January 2014, and Chestnut Ridge is part of the Cypress Skilled Nursing group. It offers 150 certified beds and serves about 130 residents daily, with a staffed team of RNs, LPNs, CNAs, therapists, and pathologists, but the nurse turnover rate sits at 74.5% compared to the state average of 48.8%, and nurse hours per resident (3.12 per day) fall below the state's average of 3.5.
Licensed clinicians give physical, occupational, and speech therapy day and night, and residents can use the on-site resident care and concierge program, enjoy hotel-style rooms, spend time in outdoor areas, and take part in therapeutic activities. Chestnut Ridge provides short-term rehabilitation, memory care, ventilator, dialysis, and orthopedic rehab, as well as diabetes, cardiac, pulmonary, and neurological rehab, with special programs and fast-track rehab options to guide patients back toward normal life. The team works closely with hospitals and doctors to try to ensure quality and offers personal care and extended care, including skilled nursing, long-term care, and assisted senior living. They use proven medical technology, integrate evidence-based treatment, and coordinate care planning between therapists, nurses, physicians, and residents for a tailored approach. The facility invests in things like Transitional Care Units and Progression Orthopedic Rehab Units to help people move from hospital to home, and therapy and restorative care are available seven days a week. Chestnut Ridge tries to foster a warm setting, and though there have been compliance issues, many in the community still regard the staff as caring and attentive, with ongoing upgrades in amenities and programs focused on boosting comfort, safety, and resident well-being.