Usher Residential & Community Services

    2165 Glendale Dr, Decatur, GA, 30032
    3.6 · 7 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Caring staff, alarming safety concerns

    I'm torn. The staff were caring and attentive, the facility was very clean and well maintained, meals were healthy and varied, activities and transportation were offered, and pricing for private/semi-private rooms was available - overall good daily care and value. But I've also heard alarming reports of poor supervision, a resident death blamed on the facility, residents allegedly wandering away for up to two weeks unnoticed, and even accusations of murder; phone manners were poor and the restroom felt too small for my wheelchair despite an accessible shower. Good in many day-to-day ways, but those safety concerns mean I'd advise caution.

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    Amenities

    3.57 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.2
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      5.0

    Location

    Map showing location of Usher Residential & Community Services

    About Usher Residential & Community Services

    Usher Residential & Community Services sits over at 2165 Glendale Dr in Decatur, Georgia, where folks will find a small, close-knit home with only 6 licensed beds, so the community's quieter and homeier than you'd see in bigger places, and residents get more individual attention from staff like nurses on site or on call, aides, and visiting professionals including a podiatrist, dentist, and doctor as needed, and they've built the place with safety in mind by putting in non-slip floors, safe apartment setups, ADA-compliant bathrooms, and big walkways and decks where people can sit and get some fresh air, as well as panic buttons and mobility help if anyone needs it. Residents can pick a one-bedroom, private, or semi-private room, with prices changing depending on the type, and they do allow pets, so folks won't have to give up their companions, and whether men or women, all can settle in here.

    Care here covers assisted living, residential care home support, memory care for Alzheimer's or dementia, and non-ambulatory support for those needing help moving around, plus there's continence management, a dressing assistance service, custom care plans, and even special support for Parkinson's patients, and you'll get medication help, health checks, and simple personal care too. For seniors who need more, hospice care and respite stays are available. The center doesn't take Medicare unless certified but gives monthly rates for both private and shared rooms.

    Meals get handled by chefs and meal planners aiming for nutritious, good-tasting food, and the laundry and housekeeping staff keep things tidy. Residents can join arts and crafts, fitness and therapy classes, and there's always something going on, including social and devotional events, theater, outings, and a regular calendar of on and offsite activities, both fun and for health. The grounds are landscaped and have walking paths for a stroll, and inside there are common areas, a dining hall, beauty and barber services, Wi-Fi, and spots for visitors to park.

    Families will be glad to know that all the care-like continence services, help with daily needs, and ongoing health monitoring-is set up to maintain as much independence as possible for residents, with a focus on community and support, and staff get recognized for being kind and helpful, which goes a long way in a small site like this. The center's picked up "Best of Senior Living" awards, which folks say is thanks to programs, activities, and a steady aim to make life easy, safe, and comfortable. With a 3.5 star rating, Usher Residential & Community Services isn't perfect, but it does offer a solid, all-round caring place for seniors needing a simpler, quieter living option with individual attention.

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