The Crossroads of Flowery Branch

    4595 Cantrell Rd, Flowery Branch, GA, 30542
    2.3 · 74 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Facility filthy, neglectful, abusive staff

    I placed my loved one here and I regret it. The building is dirty and falling apart - leaking ceilings, mold, rodents and roaches throughout - and maintenance/cleaning is horrible. Staffing is inadequate and inconsistent: a few nurses and therapists were excellent, but many CNAs and aides were rude, neglectful or even abusive; residents were left in urine/feces, falls went unattended, emergency response was delayed, and belongings disappeared. Food and hygiene were poor, call buttons and equipment often unusable, and administration was defensive and unhelpful. I would not recommend this facility unless it is completely overhauled.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.30 · 74 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.1
    • Meals

      1.5
    • Amenities

      1.2
    • Value

      1.0

    Location

    Map showing location of The Crossroads of Flowery Branch

    About The Crossroads of Flowery Branch

    Willowwood Nursing Center is a senior care facility located in Flowery Branch, Georgia, that provides comprehensive nursing services tailored to the needs of the elderly community. This center is primarily focused on delivering a nurturing and supportive environment for its residents, ensuring their health, well-being, and comfort are central to their daily experience. The team at Willowwood Nursing Center places significant emphasis on providing nutritious and appetizing meals, meticulously curated by chefs and meal planners to maintain a balanced intake of vitamins and minerals. The dining program is designed not only to satisfy nutritional requirements but also to create an enjoyable dining experience that residents can look forward to each day.

    In addition to quality dining, Willowwood Nursing Center is committed to fostering a vibrant and engaging atmosphere through a variety of activities that aim to enhance the social, physical, mental, and emotional lives of its residents. These activities are carefully planned to promote social engagement, physical well-being, and cognitive stimulation, ensuring that residents can remain as active and connected as possible. The staff works diligently to cultivate a culture of friendliness and kindness, making Willowwood Nursing Center a welcoming home for both residents and visitors. Each member of the team upholds high standards of courtesy and helpfulness, contributing to a joyful and supportive community environment.

    Willowwood Nursing Center is dedicated to providing the highest level of care, with professional staff members who offer personalized attention and support for daily living activities. Residents at Willowwood Nursing Center can expect a compassionate approach to care that extends beyond physical assistance, encompassing emotional support and respect for individual dignity. The community’s amenities and services are structured to cater to the unique preferences and requirements of each resident, ensuring a sense of autonomy and fulfillment in daily life.

    The environment at Willowwood Nursing Center is designed to feel like home, where residents can enjoy both privacy and opportunities for socialization. Common areas are thoughtfully arranged to encourage interaction and participation in group activities, while personal spaces are maintained to maximize comfort and independence. Overall, Willowwood Nursing Center strives to create a warm and caring atmosphere that enhances quality of life, supports individual health, and provides peace of mind for both residents and their families.

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