Hartwell Health & Rehabilitation

    94 Cade St, Hartwell, GA, 30643
    3.7 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff but unsafe care

    I have mixed feelings. I was greeted with smiles and found many staff to be professional, kind and compassionate, the facility generally clean and nicely decorated, and activities (bingo, crafts, holiday events) excellent - rehab was better than my prior facility and admissions/communication were easy at times. But I experienced serious problems: stolen or lost personal items, medication and medical-communication failures, delayed hospital transfers, unattended care (soiled briefs left, slow responses), and aging/dirty vents and ceiling tiles - management seemed unaccountable. Because of those safety and reliability concerns, despite many caring employees, I'm hesitant to recommend this for a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.69 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.6
    • Meals

      5.0
    • Amenities

      3.7
    • Value

      3.7

    Location

    Map showing location of Hartwell Health & Rehabilitation

    About Hartwell Health & Rehabilitation

    Hartwell Health & Rehabilitation sits as a health and rehabilitation facility with 92 certified beds, offering both short-term rehab and long-term skilled nursing care, and you'll find that it also supports assisted living services, memory care, respite, and palliative care for those who need it, with semi-private and private rooms available for residents, and they accept Medicaid, Medicare, Private Pay, Georgia Medicaid, Traditional Medicare, and some Medicare Advantage plans, which can help families looking for different ways to cover the cost. The place is open to patients all day and night, every day of the year, and has the administration staff working Monday through Friday, 8 a.m. to 4 p.m., while the nursing team provides an average of 3.16 nurse hours for each resident every day, but there has been a nurse turnover rate of 53.1%, according to the most recent information, and that's something worth thinking about. The latest inspection, dated October 24, 2024, showed seven deficiencies, including pharmacy service problems (F0761), safety hazards (F0689), and issues related to respiratory care (F0695), with their licensing and inspections tracked in CMS reports, so families can look up those records for more details. Hartwell's team includes healthcare professionals, including a group of physicians, all aiming to help people recover and feel better, and the organization mentions that its facilities are state-of-the-art, which usually means that the equipment and spaces are newer or up-to-date, and they're part of Health Scholarships, Inc. Residents at Hartwell Health & Rehabilitation get various activities to help them stay busy and energized, and the staff works to make the environment feel welcoming and community-oriented, tailoring support based on individual needs, though public information about specific activities, amenities, or service details is limited, so families may need to visit or call to learn more. The facility is focused on maintaining privacy and non-discrimination for everyone who stays there, tries to make the setting comfortable to feel like home, and offers rehabilitation as well as skilled nursing, but families should carefully review inspection reports and consider whether the nurse turnover rate and recent deficiencies affect what they're looking for in a care setting.

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