Chatuge Regional Nursing Home

    386 Bel Aire Dr, Hiawassee, GA, 30546
    3.9 · 7 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean caring but dangerously understaffed

    I have mixed feelings. The facility is clean, home-like with inspiring mountain views, great activities, and many compassionate, dedicated caregivers - my grandmother loved it and there was good family involvement and structured care at times. However, chronic understaffing, poor responsiveness (unanswered calls, missed meds, hygiene lapses, unsafe care and even an aspiration/pneumonia case) left me alarmed, so despite the positives I can't fully recommend it without ensuring staffing and oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.86 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      3.7
    • Meals

      3.0
    • Amenities

      3.9
    • Value

      1.0

    Location

    Map showing location of Chatuge Regional Nursing Home

    About Chatuge Regional Nursing Home

    Chatuge Regional Nursing Home sits in Hiawassee, Georgia, and serves 112 residents with skilled nursing care around the clock, and what you'll notice right away is how family-oriented the place feels, where staff give personalized attention and aim to improve quality of life for everybody who stays there, no matter how much help they need, and when you walk around, you'll see inviting indoor spaces and peaceful outdoor areas that make it easy to relax and feel at home, especially since recent renovations have made everything more comfortable. Folks here get care that covers a wide range of needs-there are services for women's health and pediatric care, diagnostic imaging, lab services, and even emergency care, surgery, and rehab, and all of this happens under supervision from skilled nurses and physicians who follow up with both long-term and respite residents. Every meal comes from the dietary team, led by a Registered Dietitian and a Certified Dietary Manager, tailoring food to each person's medical needs, and they even accommodate visitors' meal requests, which is a nice touch when families come by, and you'll also find the housekeeping and laundry staff keep the place looking clean, which helps residents feel good about themselves. Activity staff run recreation and leisure programs designed to boost memory, social skills, creativity, and even spiritual well-being, so there's always something to try, whether it's indoors or out in those serene spaces, and the MDS/Care Plan Department works with residents and their families to assess each person's care plan from the time they arrive until they leave, making sure needs are met. The social services team checks in on mental health and helps guide people to resources that make life better, and throughout everything, you'll notice that the care is compassionate and careful, with a recent deficiency-free State Survey speaking to the high standards here. Chatuge Regional Nursing Home operates as a nonprofit focused on community, so the goal is care before anything else, with modern electronic records keeping everything organized. Visitors can come inside or use the outdoor spaces for visits, there's no limit on when or how long families can stay, as long as infection control steps are followed, and all of this adds up to a place where residents' independence is encouraged, daily needs are always met, and life feels supportive and calm, day in and day out.

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