Fifth Avenue Health Care Center

    505 N 5th Ave, Rome, GA, 30165
    3.4 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caring staff; management endangers residents

    I want to start by saying the direct caregivers here are wonderful - personable, compassionate, attentive, excellent therapy and a great dietitian; activities, community dining, and room personalization felt welcoming. Sadly, management is unprofessional and rude, and the place often feels like a show for visitors: staff comfort residents when family is around but complaints are ignored otherwise. I witnessed unsafe care (residents left in soiled diapers, staff on phones, burns on skin), staff quitting or being terminated without notice, a weeks-long hot water outage, and even a COVID-positive resident roaming the halls. Care decisions were misrepresented to our family, and overall the facility failed to protect residents despite good staff doing their best. I'm grateful for the caregivers, but I cannot recommend this place - residents deserve better.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.38 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      4.0
    • Amenities

      2.3
    • Value

      3.4

    Location

    Map showing location of Fifth Avenue Health Care Center

    About Fifth Avenue Health Care Center

    Fifth Avenue Health Care Center sits near the corner of N 5th Ave SW and Avenue B in Rome, GA, and has provided senior care for 46 years under the management of Mr. Andy Morris. The facility offers a wide range of care, like long-term nursing home care, hospice care, rehabilitation, assisted living, and even independent living, so everyone from seniors needing help with daily life to those with more medical needs can stay there. The center accepts Medicare patients and helps manage their resident trust fund, and they've put in state-of-the-art technologies to help patients recover faster through physical, occupational, and speech therapies. Residents with Alzheimer's and other forms of dementia get special memory care in safe areas made to prevent wandering and calm confusion.

    Residents' rooms usually have kitchens or kitchenettes, cable TV, and housekeeping, with the building featuring safety tools like sprinkler systems, WiFi, an activities room, salon and barbershop, laundry rooms, and guest parking. There's also a fitness center, dining room, and places for social and wellness programs, arts and crafts, and regular education opportunities so no one feels lonely or left out. Meals are prepared by chefs and meal planners who focus on good taste and nutrition.

    Skilled staff like nurses, physicians, therapists, and social workers work 24 hours a day, and personal care assistants help with bathing, dressing, grooming, and toileting. Medical services include wound care, medication help, podiatry, and occupational therapy, and the admissions staff are available every day for any questions or urgent needs. Transportation for appointments and outings is available.

    Families can schedule tours to meet the staff, see the rooms, and get a feel for the community. The center connects with other healthcare support services, hospice, and dialysis facilities, and they contract support for care outside the regular offerings. The management company, Reliable Health Care Management, also owns several other senior centers like Cedarsprings and Chulio Hills. Fifth Avenue Health Care Center keeps a friendly atmosphere where people try to help each other and make residents and visitors feel comfortable. The business acts as a corporation and isn't BBB accredited. Families often keep in touch with care coordinators to help with hospital stays and care changes, and there's a resident trust fund for safe handling of residents' money. The facility stays modern and clean, always working to create a pleasant place to stay and recover.

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