Health Services at The Spires

    500 Eagle Lk Trl NW, Rome, GA, 30165
    3.4 · 9 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful campus, terrible skilled nursing

    I liked the beautiful campus, prompt staff and strong independent-living programming - it looked great and gave me peace of mind. But the skilled nursing side is a nightmare: disinterested nurses/CNAs, neglected wound care, staff unresponsive and the director unreachable, with no real complaints process. Food is greasy and unnutritious, activities are lacking and residents are leaving - I cannot recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.44 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      2.3
    • Meals

      1.0
    • Amenities

      5.0
    • Value

      3.4

    Location

    Map showing location of Health Services at The Spires

    About Health Services at The Spires

    Health Services at The Spires sits in a lakeside community with nice views and plenty of natural light, and the whole place feels peaceful and quiet most of the time, except when people are enjoying a movie or spending time in the activity room, or maybe when there's a group in the music program, and the staff always seem friendly and helpful when folks need something, whether it's a ride to a doctor's appointment, help with laundry, or just figuring out how to get settled in after a move. The Spires covers a wide range of senior care, so folks can pick from independent living, assisted living, memory care, or skilled nursing, and if care needs change, residents don't have to leave because there are options to transition from one care level to another, with support from staff. The place has services for people who need help with daily routines like bathing, dressing, taking medicine, or just getting around, and those who need more nursing help get regular care from registered nurses, licensed practical nurses, and visiting therapists. There's memory care here too, with secure spaces and special programs, so residents with dementia or Alzheimer's can get support that fits their needs and keeps them safe, with specialized staff there at all times in case something comes up or someone needs extra supervision.

    Meals at The Spires stand out because food service facilities keep high inspection scores, and there are several options like breakfast cafes and delis, including places called F & P Dining Facility, Freshens Aramark at Berry College, and Sweet Pickles Cafe, and Lavender Mountain Senior Living, Inc., handles dining for the community with chef-prepared meals and menus that work for different diets, whether it's for allergies or diabetes, plus snacks and concessions if anyone just wants a little something. People can visit the bright and open dining room for meals, but there are other spaces too, so folks can pick what feels most comfortable, and staff are always around to help with meal prep, feeding, or anything else someone might need.

    Health Services at The Spires includes a lot of amenities that people use every day, like a pool table, a fitness room with workout equipment and fitness classes, activity rooms for crafts or group games, a spacious library, a beauty salon, spa and wellness room, and outdoor walking paths for those who enjoy being outside. There's a fireplace and common sitting areas where people like to gather, and resident rooms come with private bathrooms, kitchenettes, Wi-Fi, cable TV, and phones. For regular events, folks can join in on movie nights, music programs, arts and crafts, social gatherings, and resident-run activities, with help from staff if needed.

    Housekeeping and laundry services are included, so keeping living spaces tidy doesn't fall to residents, and move-in coordination, transportation, parking, and concierge services are all there to help people manage daily life. The community supports seniors who want to stay active and independent, but those who need extra help because of memory loss, medical needs, or trouble with daily activities can get personalized care, even to the point of 24-hour medical support or a call system in case of emergencies. Regular health inspections check food safety and general cleanliness, with recent scores in April 2025 showing high compliance, and each facility has its own permit and inspection number for tracking.

    Health Services at The Spires works with other care centers in the area, like Chulio Hills Health & Rehab Center, Fifth Avenue Health Care, Harborview Rome, NextStep Care, PrimeCare Nursing Services, PruittHealth - Rome, and Renaissance Marquis, so residents can access a broader network if they need something different. The atmosphere is friendly, and the community tries to help people age in place, so they don't have to move if their care needs change. The Spires focuses on keeping daily life comfortable and engaging for everybody, with medical care and personal support always available, and a culture where folks know the staff by name and feel welcome, no matter what stage of life they're in or what level of care they might need.

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