PruittHealth - Toccoa sits in a large building with 181 certified beds and usually has about 102 residents each day, and it's run as a for-profit by United Health Services Inc and connected to other PruittHealth locations like Blue Ridge and Grandview, so families who want a chain with some recognition might look here, though management by Pruitthealth Inc has been steady since 2007. The nursing staff spends about 3.4 hours per resident every day, which is a little below the state average, but the nurse turnover rate, sitting at 19.4%, is much lower than many other places in Georgia, and that's a good sign for people who want steady caregivers. The inspection reports show 23 total deficiencies, and there have been citations for infection-related issues, including not following all federal safety standards for infection, and families should know that there have been problems noted with food sourcing, food safety, and dietary practices as well.
Residents get access to a variety of therapy programs, with skilled nursing for both short-term and long-term needs, along with services like I.V. therapy, wound care management, and pain management, and even though the place tries to make things feel home-like with beautifully decorated indoor spaces, outdoor amenities, and large family rooms, the atmosphere is still focused on providing professional care, and staff try to offer personalized support for each person. PruittHealth - Toccoa offers more than just nursing, since services like Home First, therapy, infusion, pharmacy, and medical supply help families as they navigate a broad menu of care options, including home health, hospice, palliative care, and personal care, and they promise to keep families informed and answer questions about treatment and finances, though, to be fair, documentation doesn't spell out the specific features or amenities in clear terms, so families might want to ask directly about what's available.
The facility is run by experienced staff who use modern technologies, and they have a reputation for good customer service and compassionate care, but reports remind people to pay attention to inspection reports and ask questions about food quality, infection protocols, and the details of daily care, so that residents get the best support possible for their needs.
