Good Shepherd Health and Rehabilitation Center sits at 60 Phillips Branch Rd in Phelps, Kentucky, and offers care for older adults who need help with daily living or medical needs, and folks know it operates both as a nursing home and a rehabilitation center, owned by a for-profit corporation and part of the Mountain View Health Care Center network. The place has space for 118 certified beds and usually has about 89 residents a day, with a nurse turnover rate of 31.7% and staff providing an average of 3.96 nurse hours per resident daily, and while the team welcomes family and guests through an open-door policy, the environment stays calm and supportive. Residents get options for short-term stays after surgery, long-term nursing care, skilled nursing, memory care for Alzheimer's or dementia, and respite care, and there are different studio room layouts with private rooms available when needed. The staff includes physicians, psychiatrists, and psychoanalysts, offering hospital-level medical support, and the facility focuses on personalized care aimed at each person, working closely with local hospitals and providing specialized Phelps-centered programs.
The center places strong value on events like Mother's Day flowers and July 4th fireworks, and keeps things lively with gardening, fishing, daily games, crafts, therapeutic equipment, and both outdoor and indoor areas made for comfort and recreation. Residents pick from homestyle and gourmet menu choices, eat when they want thanks to an anytime dining policy, and enjoy a caring and compassionate staff. The focus at Good Shepherd stays on holistic care-nurturing mind, body, and spirit-with medical therapy options like physical, occupational, and speech therapies, and rehabilitation services run both inpatient and outpatient, designed to help folks get back on their feet between hospital and home when needed. The place offers post-operative recovery and supports residents with both short-term and longer-term needs, working on routines that honor residents' dignity and sense of respect.
Over the past 36 months, the facility's handled both complaint and infection-control inspections, and inspection reports show a total of 17 deficiencies, including one infection-related deficiency, a quality of life and care deficiency marked as F0689 for accident hazards and supervision, and a deficiency recorded as F0609 for not reporting suspected abuse, neglect, or theft quickly enough, with fines of $14,050 from both a standard and a complaint inspection in September of 2024. The team continues to aim for high standards in care, but there are documented areas needing attention. People living at Good Shepherd benefit from individualized plans and activities, and the facility has gained an average community rating of 9.7 out of 10, making it a recognized provider for the area.