Letcher Manor

    73 Piedmont Dr, Whitesburg, KY, 41858
    4.0 · 56 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Inconsistent care; serious neglect concerns

    I had a mixed, mostly alarming experience. Some staff were kind and genuinely caring, but too many were rude, dismissive, or uncaring. Communication was poor - my family wasn't notified about hospitalizations and there were days without contact. Meals were often inedible or raw and basic needs were sometimes denied; I reported neglect and safety concerns to Health and Human Services. The facility can be clean and a few residents get excellent care, but the inconsistency and lack of oversight make me advise looking for other options.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.02 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.7
    • Meals

      1.8
    • Amenities

      4.0
    • Value

      4.0

    Location

    Map showing location of Letcher Manor

    About Letcher Manor

    Letcher Manor is a nursing and rehabilitation facility with more than 150 beds for long-term and personal skilled care, and the place stays open year-round, offering 24-hour care for residents with a range of needs, which means whether folks need short-term help with respite care, therapy after surgery, or help for the long haul with skilled nursing, the staff can cover all that, and there's always someone nearby for support. The care team gives help with daily activities such as bathing, dressing, and moving around, and there are special programs for memory care, with activities for people living with Alzheimer's and dementia, so families know their loved ones have constant support and a safe place. Letcher Manor also provides health and wellness programs to keep residents active and socially engaged-staff arrange things like planned day trips, resident-led activities, games, crafts, and daily community events, plus religious services, so there's often something going on to help folks stay busy and in touch with each other.

    The facility offers a bunch of amenities including a wellness center, computer center, small library, dining room, fitness room, grooming salon, fishing docks, and outdoor gardens, so residents have a good mix of spaces for both quiet time and socializing. There's cable TV and WiFi in the rooms, phone access, and rooms come fully furnished with private bathrooms, air-conditioning, and housekeeping, so living spaces are pretty comfortable and easy to maintain. The dining services handle daily meal prep, and staff can work with special diets for diabetes or other needs, and menus often feature local or regional favorites, with several dining spaces to choose from. Letcher Manor offers community transportation, helps residents get to appointments, and can arrange rides outside the facility, so regular errands and outings aren't a problem.

    Residents can use computers, books, watch cable TV, go to the beauty shop or barber salon, and spend time outdoors in the gardens or at the fishing docks. There are physical, occupational, and speech therapies available for folks who need rehab or extra support, and they also have skilled nursing, mental health, dental, podiatry, physician, and pharmacy services, along with a clinical lab and diagnostic X-ray services. Social workers and vocational support are there to help folks with social needs or new routines. Care at Letcher Manor is personal, with plans built for each resident's health and daily needs, and the staff helps with medication management, meals, personal hygiene, and wound care when needed.

    The environment tries to be supportive and comfortable, designed for active seniors wanting a maintenance-free lifestyle with all those extras-outdoor fields, common rooms, scheduled activities, and a sense of community where people know each other. Letcher Manor offers gallery photos and a virtual tour online for those thinking about a stay, so families can see the grounds and rooms before visiting. The staff works to balance health, safety, and a welcoming community for every resident.

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