Pricing ranges from
    $5,814 – 7,558/month

    Bay City Comfort Care

    4130 Shrestha Dr, Bay City, MI, 48706
    3.9 · 95 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Clean facility caring staff warning

    I have mixed feelings: the building is clean, the activities and food are excellent, and many staff are loving, helpful, and genuinely caring. However, I also encountered chronic understaffing, high turnover, poor communication, and disturbing reports of neglect/abuse and management ignoring or deleting complaints. Visit, ask hard questions, and thoroughly investigate before entrusting a loved one.

    Pricing

    $5,814+/moSemi-privateAssisted Living
    $6,976+/mo1 BedroomAssisted Living
    $7,558+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.87 · 95 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      4.7
    • Amenities

      4.5
    • Value

      1.0

    Location

    Map showing location of Bay City Comfort Care

    About Bay City Comfort Care

    Bay City Comfort Care sits on Shrestha Drive as a single-story community with 68 private rooms including studio, one-bed, two-bed, and special suites like the grand oriental, all set up to let folks feel at home while getting support they might need, and you'll find wheelchair-accessible dining areas where residents gather at meals to eat chef-prepared foods, with staff serving dishes like waffle fries and sandwiches even to those on doctor-ordered mechanical soft diets. The building has clear paths for everyone to move around safely, and rooms have cable, Wi-Fi, and space for pets. Staff keep an eye out 24 hours a day, but sometimes they've had slow responses-especially during emergencies, like when a resident was choking in the dining room or when the supervisor on duty was distracted by personal matters. People living here get help with things like bathing, dressing, and medication, and there's special support for memory care and folks with conditions such as Guillain-Barre syndrome-though not every staff member has training in advanced life support, so response in health scares depends on basic skills and tools like a LifeVac for choking. Healthcare teams work together to keep watch over the place, with policies to review video when there's an incident, plus rules for writing up what's happened to keep things clear. Bay City Comfort Care has had some legal attention around safety and care, but the facility does keep procedures and regular checks in place, and the community says it's open about staffing levels and what families pay-charging a $1,000 entry fee and all-inclusive monthly rates with few extra charges, mostly if you want a private phone line or visit the salon. Residents can join fitness, music, craft, movie, and wellness programs, and have access to transportation, medication reminders, 24-hour housekeeping, a spa, movie theater, comfortable lounges, and gardens. The community tries to stay involved with local events, encourages independence, and aims to offer a comfortable setting along with personal assistance, but, as with any place, it's important to look closely at care plans and safety records to see if it fits what's needed.

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